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62 Via Customer Service Representative Jobs Hiring Near You

Sunrise Systems

Customer Service Representative

Brea, CA · On-site

$22 - $22.50/hr

Customer Service Representative Our client, a leading Medical Device manufacturing company, is ... Processing customer orders via fax, EDI and phone. * Responsible for the entry of all standing ...

Belcan

Customer Service Representative

Lafayette, IN · On-site

$24/hr

Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards. * The Entry level Customer Service Representative will ...

CFS

Customer Service Representative

Uniontown, OH · On-site

$39K - $41K/yr

Respond to customer inquiries via phone, email, chat, or in person in a professional and timely ... Service Representative): * High school diploma or equivalent * Previous customer service or call ...

Orion Castings

Customer Service Representative

Grafton, WI · On-site

$15.75 - $21.50/hr

Processes all new orders or changes including order cancellations via customer portals and EDI ... Customer Service Representative will be the voice of the customer. Key Responsibilities * Provide ...

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Via Jobs Information

What is it like to work at Via?

Via is a technology company that prioritizes innovation and collaboration, fostering a culture of experimentation and continuous learning. The company's team structure is designed to be agile and flexible, with a focus on cross-functional collaboration and open communication, allowing employees to work on a wide range of projects and contribute to the development of sustainable transportation solutions. Working at Via may appeal to candidates who are passionate about using technology to make a positive impact on the environment and are looking for a dynamic and fast-paced work environment that offers opportunities for growth and professional development.

What makes Via an attractive place to work?

Via is a leading mobility-as-a-service (MaaS) company that aims to revolutionize the way people move around cities. The company's workplace is characterized by a culture of innovation, collaboration, and experimentation, with opportunities for employees to work on complex problems and develop cutting-edge solutions. By joining Via, professionals can contribute to shaping the future of urban mobility and enjoy opportunities for growth, learning, and professional development in a dynamic and fast-paced environment.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Via?

What are the most popular categories at Via?

Infographic showing various Customer Service Representative job openings at Via in the United States as of August 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Customer Service Representative (CSR)

Planet Roof

Canonsburg, PA • On-site

$14.75 - $20/hr

Other

Re-posted 28 days ago

Job description

Position: Inside Sales Representative - ServiceTitan Expert
Job Summary: We are seeking a skilled and experienced Inside Sales Representative who is proficient in using ServiceTitan, a leading field service management software. As a ISR with ServiceTitan expertise, you will play a vital role in providing exceptional customer support and ensuring seamless coordination between our field technicians and clients. Your proficiency in ServiceTitan will be instrumental in delivering efficient and effective service solutions to our valued customers.
Responsibilities:
  • Utilize ServiceTitan software to manage and maintain customer service operations effectively.
  • Interact with customers via phone, email, and chat to address their queries, concerns, and service requests.
  • Ensure accurate and timely entry of customer information, service requests, and job details into the ServiceTitan system.
  • Schedule appointments, dispatch field technicians, and coordinate service assignments through ServiceTitan's scheduling and dispatching features.
  • Provide guidance and assistance to field technicians regarding job details, client requirements, and service updates via ServiceTitan's mobile app.
  • Collaborate with other departments, including sales, operations, and technical teams, to resolve customer issues promptly and ensure a seamless customer experience.
  • Maintain a thorough understanding of the ServiceTitan software, including updates and new features, and provide training and support to other team members as needed.
  • Proactively identify opportunities to optimize ServiceTitan workflows and propose improvements to enhance overall efficiency and customer satisfaction.
  • Prepare and maintain accurate reports, documentation, and records related to customer interactions, service requests, and job statuses within ServiceTitan.
  • Uphold a high level of professionalism and empathy in all customer interactions, ensuring a positive and customer-centric experience throughout.
Requirements:
  • Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service.
  • Proficiency in using ServiceTitan or similar field service management software is essential.
  • Strong communication skills, both written and verbal, with the ability to explain technical concepts clearly and effectively.
  • Exceptional organizational and multitasking abilities to handle a high volume of customer inquiries and service requests.
  • Detail-oriented mindset with a focus on accuracy and data integrity when working with ServiceTitan.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Familiarity with the field service industry and an understanding of service workflows is a plus.
  • Flexible availability to accommodate varying shifts, including weekends and holidays if required.

Join our team as a Customer Service Representative with ServiceTitan expertise, and contribute to our commitment to delivering outstanding customer service and streamlined operations. Apply now and become a valuable member of our organization!

Apply