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62 Via Operations Manager Jobs Hiring Near You

Via

Incident Management Team Lead

Fort Worth, TX · On-site

$55K - $65K/yr

The Incident Management Team Lead role plays a critical role in ensuring safety and effective risk management across Via's operations. This individual will be responsible for leading and developing a ...

Monograph

Field Operations Manager

Salt Lake City, UT · On-site

$60K - $70K/yr

Via is on a mission to create public transportation systems that provide greater access to jobs ... As a Field Manager on Via's Operations team, you are the force that keeps our services running ...

Via

Incident Management Team Lead

Fort Worth, TX

$55K - $65K/yr

The Incident Management Team Lead role plays a critical role in ensuring safety and effective risk management across Via's operations. This individual will be responsible for leading and developing a ...

Via

Expansion Associate Principal

New York, NY · On-site

$95K - $115K/yr

Manage product expectations and development, ensuring that our engineering team is getting the feedback they need to build the best product possible * Tap Via's in-house operational and marketing ...

Robert Half

Operations Manager

Mill Valley, CA · On-site

$140K - $195K/yr

Reach out to Michelle Espejo via email or LinkedIn for additional information or questions regarding this listing. Operations Manager | Boutique Wealth Management Firm | Mill Valley; Hybrid Join a ...

New

Aertssen

WI · On-site

Operations Manager | Stabroek | Jobs bij Aertssen - Jobs bij Aertssen: Join the A-Team Werken bij ... via Benefits at work. * gsm én abonnement * groeps - en hospitalisatieverzekering ...

Clean Team

Operations Manager

Bay City, MI · On-site

Operations Manager Location: Bay City, MISchedule: Full-Time | Mid-Day Shift (11 AM to 8 PM ... Review employee timekeeping and labor reporting via Chronotek.Quality Assurance: Conduct daily ...

Via

Road Supervisor

Tulare, CA · On-site

$24 - $28/hr

Go to the scene of accidents and incidents to manage processes and protocols * Diligently work ... Learn the fundamentals of Via operations and related safety procedures * Perform the routine ...

Monograph

Associate General Manager

Baton Rouge, LA · On-site

$80K - $110K/yr

As an Associate General Manager on Via's Operations team, you'll be responsible for managing operations using our innovative technology platform. You'll manage a team of local field operators focused ...

Clean Team

Operations Manager

Bay City, MI · On-site

Operations Manager Location: Bay City, MI Schedule: Full-Time | Mid-Day Shift (11 AM to 8 PM ... Review employee timekeeping and labor reporting via Chronotek. * Quality Assurance: Conduct daily ...

Clean Team

Operations Manager

Bay City, MI

Operations Manager Location: Bay City, MI Schedule: Full-Time | Mid-Day Shift (11 AM to 8 PM ... Review employee timekeeping and labor reporting via Chronotek. * Quality Assurance: Conduct daily ...

Clean Team, Inc

Operations Manager

Bay City, MI · On-site

Operations Manager Location: Bay City, MI Schedule: Full-Time | Mid-Day Shift (11 AM to 8 PM ... Review employee timekeeping and labor reporting via Chronotek. * Quality Assurance: Conduct daily ...

Via

Road Supervisor

Tulare, CA

$24 - $28/hr

Go to the scene of accidents and incidents to manage processes and protocols * Diligently work ... Learn the fundamentals of Via operations and related safety procedures * Perform the routine ...

Via

Road Supervisor

Rochester, MN

$32 - $34/hr

Go to the scene of accidents and incidents to manage processes and protocols * Diligently work ... Learn the fundamentals of Via operations and related safety procedures * Perform the routine ...

Via

Road Supervisor

Rochester, MN · On-site

$32 - $34/hr

Go to the scene of accidents and incidents to manage processes and protocols * Diligently work ... Learn the fundamentals of Via operations and related safety procedures * Perform the routine ...

Tidal Basin Holdco, LLC

Operations Manager

Guaynabo, PR · On-site

... via the installation of photovoltaic panels with battery backup and water storage systems. Position ... The Operations Manager oversees standards of performance, safety policies, and procedures, and will ...

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Via Jobs Information

What is it like to work at Via?

Via is a technology company that prioritizes innovation and collaboration, fostering a culture of experimentation and continuous learning. The company's team structure is designed to be agile and flexible, with a focus on cross-functional collaboration and open communication, allowing employees to work on a wide range of projects and contribute to the development of sustainable transportation solutions. Working at Via may appeal to candidates who are passionate about using technology to make a positive impact on the environment and are looking for a dynamic and fast-paced work environment that offers opportunities for growth and professional development.

What makes Via an attractive place to work?

Via is a leading mobility-as-a-service (MaaS) company that aims to revolutionize the way people move around cities. The company's workplace is characterized by a culture of innovation, collaboration, and experimentation, with opportunities for employees to work on complex problems and develop cutting-edge solutions. By joining Via, professionals can contribute to shaping the future of urban mobility and enjoy opportunities for growth, learning, and professional development in a dynamic and fast-paced environment.

What other companies are hiring for Operations Manager jobs?

What are the most popular jobs at Via?

What are the most popular categories at Via?

Infographic showing various Operations Manager job openings at Via in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution.

Incident Management Team Lead

Fort Worth, TX • On-site

Via
See more jobs at Viaexternal

$55K - $65K/yr

Full-time

Medical, Retirement

Posted 23 days ago

Job description

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
The Incident Management Team Lead role plays a critical role in ensuring safety and effective risk management across Via's operations. This individual will be responsible for leading and developing a team of Incident Management Operations specialists while driving operational excellence across processes and systems. The role combines hands-on team leadership with ownership of cross-functional initiatives that improve how incidents are managed across the organization.
This is an in-person role in Fort Worth, Texas with evening working hours, approximately 3pm to 11:30pm CT.
What You'll Do:
  • Team Leadership
    • Lead, coach, and develop a team responsible for managing incident investigations and complaints, ensuring a consistently high standard of performance.
    • Monitor team performance metrics and partner with agents and cross-functional teams to drive continuous improvement.
    • Identify skill gaps and training needs, and implement targeted development initiatives to strengthen team capabilities.
    • Serve as an escalation point for complex, sensitive, or unprecedented issues, exercising strong judgment under pressure.
  • Operational Excellence
    • Identify gaps and inefficiencies in existing incident management processes and proactively drive improvements.
    • Work cross-functionally to improve workflows and build new processes that enhance quality, speed, and scalability.
    • Ensure consistent adoption and adherence to Incident Management Operations (IMO) processes across all teams, including those handling incidents locally.

Who You Are:
  • 3 years+ of team management experience ideally in a safety-sensitive live operations role
  • Excellent judgment, ability to remain calm and make sound decisions under pressure
  • Independent, self-starter that knows when to escalate
  • Effective at managing multiple tasks simultaneously and comfortable taking on responsibility
  • Meticulous and vigilant, with a high level of attention to detail
  • Problem solver; you don't accept the status quo and are always looking for creative solutions
  • Excellent communicator with a knack for always finding the right tone
  • An exceptional team player: people love working with you, and you can quickly contribute to cross-functional teams

Compensation and Benefits:
  • Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable.
  • Salary Range: $55,000 - $65,000 / year
  • We are proud to offer a generous and comprehensive benefits package, including medical plans and 401K matching.
  • Successful completion of a drug test is necessary for employment

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.

Apply