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Veterinary Emergency Group
Veterinary Emergency Group

97 Veterinary Emergency Group Client Service Representative Jobs Hiring Near You

Community Veterinary Partners

CSR

Meredith, NH · On-site

$15.50 - $21.25/hr

Meredith Place Veterinary Emergency is looking for a compassionate and skilled Client Service Representative to join our dedicated emergency and urgent care team. For more than 14 years, we have ...

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Veterinary Emergency Group Jobs Information

What is it like to work at Veterinary Emergency Group?

Veterinary Emergency Group is a fast-paced and dynamic organization that prioritizes teamwork, compassion, and exceptional patient care, fostering a collaborative and supportive work environment.

The company operates a network of emergency veterinary hospitals, providing 24/7 care to pets in need, and employs a multidisciplinary team of veterinarians, technicians, and support staff who work together to deliver high-quality patient care and exceptional client service.

Working at Veterinary Emergency Group may appeal to individuals who are passionate about animal care, enjoy working in a dynamic and fast-paced environment, and are committed to delivering exceptional patient care and client service, with opportunities for professional growth and development in a supportive team-oriented setting.

What makes Veterinary Emergency Group an attractive place to work?

Veterinary Emergency Group is a leading provider of emergency veterinary care, known for its commitment to delivering high-quality patient care and exceptional client service. The company's workplace culture values collaboration, innovation, and teamwork, with a focus on creating a supportive and dynamic environment that fosters professional growth and development. By joining Veterinary Emergency Group, individuals can contribute to making a meaningful impact in the lives of animals and their owners, while also advancing their careers through opportunities for professional development and advancement.

Do workers at Veterinary Emergency Group get paid breaks?

No. Most people don’t get paid breaks.
79% of people say they don’t get paid breaks.
Based on data from 62 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Veterinary Emergency Group pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
77% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

At Veterinary Emergency Group, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
68% of people say they have to use vacation days when they’re out sick.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and July 2026.

Do part-time workers get paid time off at Veterinary Emergency Group?

Only some people who work part-time get paid time off.
40% of people who work part-time say they don’t get paid time off
Based on data from 5 people who took the Breakroom Quiz between May 2025 and February 2026.

Is the health insurance from Veterinary Emergency Group affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 36 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Veterinary Emergency Group?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule four weeks ahead of time.
  • 9% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 15% of people with changing schedules find out their shifts three weeks ahead of time.
  • 67% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at Veterinary Emergency Group worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Veterinary Emergency Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for Veterinary Emergency Group workers to change shifts?

Some people find it hard to change shifts.
58% of people report that it’s hard to change shifts if they need to.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at Veterinary Emergency Group?

Some people find it hard to get time off.
48% of people report it’s hard to get time off.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Veterinary Emergency Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Veterinary Emergency Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 68 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at Veterinary Emergency Group?

Some people find it hard to take sick days.
34% of people report that it’s hard to take time off if they are sick.
Based on data from 68 people who took the Breakroom Quiz between December 2024 and July 2026.

Is a Veterinary Emergency Group job good for students?

Most students say this is a good place to work if you’re studying.
84% of students report this is a good place to work if you’re studying.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and January 2026.

Is working at Veterinary Emergency Group good if you’re a parent or caregiver?

Most parents and caregivers say this is a bad place to work.
79% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Veterinary Emergency Group feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
39% of people say they’re not treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Veterinary Emergency Group get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 56 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Veterinary Emergency Group?

Most people feel stressed out here.
76% of people say they often feel stressed out at work.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Veterinary Emergency Group enjoy their jobs?

Most people enjoy their job.
88% of people report they enjoy their job.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Veterinary Emergency Group recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at Veterinary Emergency Group?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at Veterinary Emergency Group?

Most people are given support to advance their career here.
In the last year, 74% of people report being given support to advance their career here.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think Veterinary Emergency Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 66 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Veterinary Emergency Group is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and July 2026.

What other companies are hiring for Client Service Representative jobs?

What are the most popular jobs at Veterinary Emergency Group?

What are the most popular categories at Veterinary Emergency Group?

Infographic showing various Client Service Representative job openings at Veterinary Emergency Group in the United States as of August 2026, with employment types broken down into 18% As Needed, 71% Full Time, and 11% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Veterinary Client Service Representative - Emergency

Cove Animal Health

Portland, ME • On-site

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Join Our Exceptional Team at Portland Veterinary Emergency and Specialty Care (PVESC) as a Veterinary Client Service Representative - Emergency
At Portland Veterinary Emergency and Specialty Care (PVESC), we're building a unique and dynamic workplace where our team members thrive, grow, and continuously learn while delivering exceptional care to our patients and their families. If you're looking for a role that combines teamwork, and purpose, we want you to join our team and help us provide the highest standard of care to pets and their people.
We're currently seeking a full-time Client Service Representative (CSR) to join our Emergency team. As a CSR, you'll play a key role in supporting our medical team and ensuring that our clients and patients receive exceptional care. We're looking for someone who is friendly, detail-oriented, and eager to contribute to a positive, solution-focused environment.
About PVESC
We are a growing multi-specialty emergency and specialty veterinary practice located in beautiful Portland, Maine. Our services include Emergency & Critical Care, Surgery, Internal Medicine, Oncology, Dermatology, Neurology, Cardiology, and more. With endless opportunities for professional development, PVESC is the ideal place to grow your veterinary career.
We are honored to be recognized as the Best Veterinary Hospital in Maine, receiving Gold in the Portland Radio Group's Best of the 207 Awards for four consecutive years: 2022, 2023, 2024 and 2025.
Why PVESC?
We value our team members and are committed to providing a supportive and rewarding workplace. In addition to competitive compensation based on experience, we offer a comprehensive benefits package that includes:
  • Medical, dental, and vision insurance
  • Life insurance, long-term disability, and more
  • Paid time off, paid volunteer hours, and holiday pay
  • 401(k) with employer match
  • Uniform allowance and personal pet discount
  • Paid continuing education and professional development opportunities

At PVESC, we foster a team-driven culture where every voice matters. We encourage all team members to share their ideas and collaborate to continuously improve our patient care and workplace environment.
Anticipated Schedule
This is a full-time position with the following available schedule:
  • Monday and Tuesday 4:00pm-12:30am, Thursday and Friday 9:00am-7:30pm
  • Some holidays required

Compensation
  • Starting at $22/hour plus commensurate with experience

What You'll Do:
  • Providing a welcoming environment for clients and patients by delivering exceptional client service
  • Answering/responding to incoming communications such as phone calls and emails
  • Appointment scheduling and management
  • Communicating needs of clients and patients to medical team
  • Medical record organization and collection
  • Receive and process payments
  • Routine office duties such as scanning, faxing, etc.

Who We're Looking For:
  • Experience in customer service is essential; prior veterinary experience is a plus but not required
  • A positive, "can-do" attitude and a love for working with people and pets
  • Strong communication skills and the ability to work collaboratively with a diverse team

Ready to Make a Difference?
If you're excited to be part of a high-performing team that works together to achieve common goals and make a real difference in the lives of pets and their owners, we'd love to talk with you. Come join our incredible team at PVESC, where every day is an opportunity to learn, grow, and make a lasting impact.
#ACP1

Apply