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Veterinary Emergency Group

97 Veterinary Emergency Group Client Service Representative Jobs Hiring Near You

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Veterinary Emergency Group Jobs Information

What is it like to work at Veterinary Emergency Group?

Veterinary Emergency Group is a fast-paced and dynamic organization that prioritizes teamwork, compassion, and exceptional patient care, fostering a collaborative and supportive work environment.

The company operates a network of emergency veterinary hospitals, providing 24/7 care to pets in need, and employs a multidisciplinary team of veterinarians, technicians, and support staff who work together to deliver high-quality patient care and exceptional client service.

Working at Veterinary Emergency Group may appeal to individuals who are passionate about animal care, enjoy working in a dynamic and fast-paced environment, and are committed to delivering exceptional patient care and client service, with opportunities for professional growth and development in a supportive team-oriented setting.

What makes Veterinary Emergency Group an attractive place to work?

Veterinary Emergency Group is a leading provider of emergency veterinary care, known for its commitment to delivering high-quality patient care and exceptional client service. The company's workplace culture values collaboration, innovation, and teamwork, with a focus on creating a supportive and dynamic environment that fosters professional growth and development. By joining Veterinary Emergency Group, individuals can contribute to making a meaningful impact in the lives of animals and their owners, while also advancing their careers through opportunities for professional development and advancement.

Do workers at Veterinary Emergency Group get paid breaks?

No. Most people don’t get paid breaks.
79% of people say they don’t get paid breaks.
Based on data from 62 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Veterinary Emergency Group pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
77% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between July 2025 and July 2026.

At Veterinary Emergency Group, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
68% of people say they have to use vacation days when they’re out sick.
Based on data from 31 people who took the Breakroom Quiz between August 2025 and July 2026.

Do part-time workers get paid time off at Veterinary Emergency Group?

Only some people who work part-time get paid time off.
40% of people who work part-time say they don’t get paid time off
Based on data from 5 people who took the Breakroom Quiz between May 2025 and February 2026.

Is the health insurance from Veterinary Emergency Group affordable enough for their workers?

Most people say the health insurance costs are okay.
89% of people say the health insurance costs are okay
Based on data from 36 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Veterinary Emergency Group?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule four weeks ahead of time.
  • 9% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 15% of people with changing schedules find out their shifts three weeks ahead of time.
  • 67% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 55 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers at Veterinary Emergency Group worry about hours?

Most people don’t worry about getting enough hours.
67% of people report they don’t worry about getting enough hours.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Veterinary Emergency Group workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
52% report that they don’t have enough control over which shifts they work.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it for Veterinary Emergency Group workers to change shifts?

Some people find it hard to change shifts.
58% of people report that it’s hard to change shifts if they need to.
Based on data from 52 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to get time off at Veterinary Emergency Group?

Some people find it hard to get time off.
48% of people report it’s hard to get time off.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Veterinary Emergency Group managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
81% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Veterinary Emergency Group spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 68 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at Veterinary Emergency Group?

Some people find it hard to take sick days.
34% of people report that it’s hard to take time off if they are sick.
Based on data from 68 people who took the Breakroom Quiz between December 2024 and July 2026.

Is a Veterinary Emergency Group job good for students?

Most students say this is a good place to work if you’re studying.
84% of students report this is a good place to work if you’re studying.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and January 2026.

Is working at Veterinary Emergency Group good if you’re a parent or caregiver?

Most parents and caregivers say this is a bad place to work.
79% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Veterinary Emergency Group feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
39% of people say they’re not treated with respect by their managers.
Based on data from 36 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Veterinary Emergency Group get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 56 people who took the Breakroom Quiz between January 2025 and July 2026.

Is it stressful to work at Veterinary Emergency Group?

Most people feel stressed here.
76% of people say they often feel stressed at work.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people at Veterinary Emergency Group enjoy their jobs?

Most people enjoy their job.
88% of people report they enjoy their job.
Based on data from 34 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Veterinary Emergency Group recommend working with their team?

Only some people recommend working with their team.
47% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 36 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get enough training when they start at Veterinary Emergency Group?

Some people didn’t get enough training when they started.
50% of people report they didn’t get enough training when they started working here.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people get support to advance at Veterinary Emergency Group?

Most people are given support to advance their career here.
In the last year, 74% of people report being given support to advance their career here.
Based on data from 35 people who took the Breakroom Quiz between August 2025 and July 2026.

Do people think Veterinary Emergency Group’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 66 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Veterinary Emergency Group is doing?

Only some people feel well informed about how the company is doing.
47% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 34 people who took the Breakroom Quiz between August 2025 and July 2026.

What other companies are hiring for Client Service Representative jobs?

What are the most popular jobs at Veterinary Emergency Group?

What are the most popular categories at Veterinary Emergency Group?

Infographic showing various Client Service Representative job openings at Veterinary Emergency Group in the United States as of August 2026, with employment types broken down into 18% As Needed, 71% Full Time, and 11% Part Time. Highlights an 99% Physical, and 1% Remote job distribution.

Client Service Representative l

Metropolitan Veterinary Associates

Plymouth Meeting, PA

$18/hr

Full-time

Retirement, PTO

Posted 5 days ago

Job description

Deliver Exceptional Care, Support Our Clients, and Grow Your Career — Join Hickory Veterinary & Specialty Hospital as a Client Service Representative!

Are you a people-person who thrives on making connections, solving problems, and supporting both pets and their families? At Hickory Veterinary & Specialty Hospital, we’re seeking Client Service Representatives (CSRs) to be the welcoming face of our emergency and specialty hospital.

Our Mission

For over six decades, Hickory Veterinary & Specialty Hospital has provided exceptional care to pets and their families. Our mission is to deliver compassionate, high-quality service while supporting our clients and veterinary teams through every step of their pet’s journey. As a CSR, you’ll play a vital role in creating positive experiences for clients while helping pets receive the care they need.

Who We Are

Located in Plymouth Meeting, PA, Hickory Veterinary & Specialty Hospital is a multi-service facility offering general practice, 24/7 emergency care, and specialty services including internal medicine, surgery, cardiology, and more. We also provide boarding, daycare, grooming, and rehabilitation.

We’re known for our dedication to client relationships, our high standard of medicine, and our team-first culture where everyone’s voice matters.

What You’ll Do

As a CSR, you are responsible for greeting clients on the phone, differentiating routine cases from emergency cases; scheduling appointments; entering client and patient data into the computer; and ensuring medical records are maintained appropriately and as per procedure.

CSR’s should expect to spend nearly all their workdays in our business office (Norristown, PA). The position requires the completion of a high-school degree or further education, competence in the English language, patience, and a pleasant manner. Ideally, newly hired CSR’s will possess computer skills and have had animal/veterinary and customer service work experience.

Available Full-Time Schedules:

Monday-Friday 8am-4pm

Monday-Friday 10am-6pm

Compensation

  • Starting at $18.00

What’s in It for You?

At Hickory Veterinary & Specialty Hospital, we take care of our team in the same way we care for our patients—wholeheartedly. We offer:

  • Supportive culture with social events & team-building activities
  • Competitive paid time off & holiday pay
  • 401(k) plan with a strong employer match

We know changing jobs can be a big step. We treat every interview as confidential, and if you’d prefer an informal conversation first, we’re happy to do that. We genuinely love what we do and welcome the chance to share our passion with you!

We’re seeking a Client Service Representative who is organized, friendly, and motivated by meaningful work. You likely have:

  • Experienced in customer service (veterinary, medical, pet care, or hospitality preferred)

  • Comfortable multitasking in a busy, high-energy environment

  • Skilled in communication and conflict resolution

  • Compassionate, empathetic, and team-oriented

  • Excited to learn and grow within a supportive hospital setting

Apply today and help us continue delivering exceptional care at Hickory Veterinary & Specialty Hospital!