60 Verisk Customer Service Representative Jobs Hiring Near You

Verisk is seeking a Field Representative to support our insurance customers by conducting onsite commercial property surveys and translating real-world observations into accurate, actionable risk insights. This role is ideal for someone who enjoys independent, field-based work, takes pride in attention to detail, and can build professional relationships with business owners while gathering the information insurers need to make confident underwriting decisions.
In this full-time, remote position, you'll balance the flexibility of working from home with regular travel to commercial properties across an assigned territory. You'll inspect a wide range of businesses, document key property and operational details, and prepare high-quality reports that help carriers assess risk, identify loss control opportunities, and serve their customers more effectively. Verisk provides paid training, mentoring, company-furnished technology, phone, and a fleet vehicle to support your success in the role.
Responsibilities
What You'll Do
In this role, you will serve as the eyes and ears in the field for Verisk and our insurance customers. You will:
• Schedule and conduct onsite visits with commercial businesses within your assigned territory.
• Evaluate property and operational risk factors, including construction materials, business operations, fire protection systems, safety measures, and loss control considerations.
• Gather observations, measurements, photos, and other relevant data needed to complete accurate, customer-focused reports.
• Develop thoughtful recommendations related to safety, risk, and loss control where appropriate.
• Represent Verisk and our customers professionally through phone, in-person, and written communication.
• Manage your schedule, territory routing, documentation, and reporting with a high level of independence and accountability.
Qualifications
What We're Looking For
• Bachelor's degree or equivalent related experience. Preferred fields of study or experience may include Risk Management and Insurance, Construction Management, Property and Liability Insurance, Safety, or a related field.
• Experience in insurance loss control, underwriting, claims, commercial building construction, compliance, property inspections, fire safety, or industrial safety is preferred.
• Strong customer service skills with the ability to communicate clearly and professionally in person, by phone, and in writing.
• Ability to write concise, accurate, and informative reports that meet quality standards.
• Comfort using technology, including laptops, mobile devices, Microsoft Office, and mobile applications. (equipment provided)
• Working aptitude for functional math, including square footage, perimeter, and percentages.
• Self-motivated, organized, and comfortable working independently with minimal direct supervision.
• Ability to observe and record detailed information, gather data, map routes, travel between sites, and work in a variety of environments and weather conditions.
• Ability to walk, stand, climb stairs, drive for required periods of time, and occasionally use ladders as needed to complete assignments.
• Professional designations such as CFPS, CSP, ARM, ALCM, NFPA, and/or CPCU are a plus.
Role Requirements
• Valid driver's license and satisfactory driving record in accordance with company policies.
• Ability to complete overnight travel, in and out of state, based on business needs. (travel expenses covered as well as company car provided)
• Ability to learn and apply training material through virtual or in-person classroom instruction, recorded media, and on-the-job field mentoring.
• Distraction-free remote work environment with available high-speed internet connection.
• Primary residence in the vicinity of the posted city or assigned territory.
This is a remote, work-from-home position that includes regular onsite property visits within a geographic territory.
#LI-BH1
About Us
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.
At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.
For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we've been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World's Best Employer, testaments to the value we place on workplace culture.
We're 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.
Verisk Businesses
Underwriting Solutions - provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision
Claims Solutions - supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences
Property Estimating Solutions - offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient
Specialty Business Solutions - provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance
Catastrophe and Risk Solutions - provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events.
Marketing Solutions - delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement
Life Insurance Solutions - offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.
Verisk Maplecroft - provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger
Verisk Analytics is an equal opportunity employer.
Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location.
All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk's minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.
https://www.verisk.com/company/careers/
Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Verisk Employee Privacy Notice