Verisk
Verisk

60 Verisk Customer Service Representative Jobs Hiring Near You

The Director will serve as Verisk's customer-side owner for AI Governance platform readiness ... and self-service intake capabilities. AI Governance Board and Stakeholder Operating Model

... day -to day customer requests and sales support, help close sales, assist in and ensure deliver of agreed service or product, manager partner and supplier relationships, identify and support ...

... Verisk solutions for success in a competitive, fast-evolving market. You bring a customer-centric ... Experience in financial services, insurance, analytics, or data-driven B2B industries a plus

Verisk is seeking a Global Protection Services Analyst to join our Global Protection Services (GPS ... customer experiences Property Estimating Solutions - offers property estimation software and tools ...

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Verisk Jobs Information

What is it like to work at Verisk?

Verisk is a data analytics company that values innovation, collaboration, and customer-centricity, fostering a culture of continuous learning and improvement.

The company's work environment is characterized by a global team of experts in various fields, including data science, actuarial science, and risk management, who work together to develop cutting-edge solutions for clients in the insurance, energy, and financial services industries.

Working at Verisk may appeal to candidates who are passionate about data-driven decision-making, enjoy working on complex problems, and are motivated by the opportunity to make a meaningful impact in the lives of individuals and communities around the world.

What makes Verisk an attractive place to work?

Verisk is a leading data analytics and risk assessment company that plays a significant role in shaping the insurance and risk management industries. The company offers a dynamic work environment that fosters innovation, collaboration, and a culture of continuous learning, with opportunities for employees to work on complex projects and contribute to the development of cutting-edge solutions. By joining Verisk, professionals can leverage their skills and expertise to drive business growth, make a meaningful impact on the industry, and advance their careers in a stable and forward-thinking organization.

Do workers at Verisk get paid breaks?

Yes. Most people get paid breaks.
78% of people say they get paid breaks.
Based on data from 49 people who took the Breakroom Quiz between February 2025 and August 2025.

Does Verisk pay people when they’re sick?

Yes. Most people get paid when they’re sick.
68% of people say they would get paid if they were sick but scheduled to work.
Based on data from 63 people who took the Breakroom Quiz between May 2025 and October 2025.

At Verisk, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
48% of people say they have to use vacation days when they’re out sick.
Based on data from 50 people who took the Breakroom Quiz between May 2025 and October 2025.

Is the health insurance from Verisk affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 59 people who took the Breakroom Quiz between March 2025 and October 2025.

Do people get paid time off at Verisk?

Most people get paid time off work.
86% of people say they get paid time off.
Based on data from 58 people who took the Breakroom Quiz between May 2025 and October 2025.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 40% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 15 people who took the Breakroom Quiz between December 2024 and July 2025.

Do workers at Verisk worry about hours?

Most people don’t worry about getting enough hours.
90% of people report they don’t worry about getting enough hours.
Based on data from 71 people who took the Breakroom Quiz between March 2025 and August 2025.

Do Verisk workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
48% report that they don’t have enough control over which shifts they work.
Based on data from 60 people who took the Breakroom Quiz between February 2025 and August 2025.

How easy is it for Verisk workers to change shifts?

Most people find it easy to change shifts.
81% of people report that it’s easy to change shifts if they need to.
Based on data from 42 people who took the Breakroom Quiz between February 2025 and August 2025.

How easy is it to get time off at Verisk?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 61 people who took the Breakroom Quiz between May 2025 and October 2025.

Do Verisk managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 75 people who took the Breakroom Quiz between March 2025 and August 2025.

Do jobs at Verisk spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
13% of people report that their job takes up time that they don’t get paid for.
Based on data from 72 people who took the Breakroom Quiz between March 2025 and August 2025.

How easy is it to take sick days at Verisk?

Most people find it easy to take sick days.
87% of people report that it’s easy to take time off if they are sick.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and October 2025.

Is working at Verisk good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
93% of people who care for a child or other relative report this is a good place to work.
Based on data from 58 people who took the Breakroom Quiz between December 2024 and October 2025.

Do people at Verisk feel treated with respect by their managers?

Most people feel treated with respect by their managers.
89% of people say they’re treated with respect by their managers.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and October 2025.

Do people at Verisk get to take their breaks without interruption?

Most people get breaks without interruption.
82% of people report that they get to take their breaks without interruption.
Based on data from 87 people who took the Breakroom Quiz between December 2024 and October 2025.

Is it stressful to work at Verisk?

Most people feel stressed out here.
74% of people say they often feel stressed out at work.
Based on data from 62 people who took the Breakroom Quiz between May 2025 and October 2025.

Do people at Verisk enjoy their jobs?

Most people enjoy their job.
75% of people report they enjoy their job.
Based on data from 97 people who took the Breakroom Quiz between December 2024 and October 2025.

Do people at Verisk recommend working with their team?

Only some people recommend working with their team.
53% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 70 people who took the Breakroom Quiz between May 2025 and October 2025.

Do people get enough training when they start at Verisk?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 64 people who took the Breakroom Quiz between May 2025 and October 2025.

Do people get support to advance at Verisk?

Only some people are given support to advance their career here.
In the last year, 43% of people report not being given support to advance their career here.
Based on data from 112 people who took the Breakroom Quiz between December 2024 and October 2025.

Do people think Verisk’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
54% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 61 people who took the Breakroom Quiz between May 2025 and October 2025.

Do workers feel well informed about how Verisk is doing?

Most people feel well informed about how the company is doing.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 112 people who took the Breakroom Quiz between December 2024 and October 2025.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular categories at Verisk?
Infographic showing various Customer Service Representative job openings at Verisk in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.
Director, AI Governance Lead

Director, AI Governance Lead

Verisk

Jersey City, NJ

Full-time

Posted 7 days ago


Verisk rating

7.5

Company rating: 7.5 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

99th of 210 rated it services


Job description

hackajob is collaborating with Verisk to connect them with exceptional professionals for this role.

Description

Verisk Analytics is seeking a Director, AI Governance Lead to advance the responsible, ethical, transparent, and well-controlled use of artificial intelligence across the enterprise as Verisk operationalizes the AI Governance Platform and matures its AI Governance Workflow.

Reporting to the VP, Data Strategy & Governance within the Chief Data Office, this leader will own the internal operating model for AI use case intake, risk assessment, stakeholder review, approvals, inventory, reporting, and ongoing monitoring.

The Director will serve as Verisk's customer-side owner for AI Governance platform readiness, initial deployment, and business-as-usual adoption. This includes coordinating AI Governance Advisory workshops and deliverables, aligning business and risk stakeholders, managing platform data quality, and translating implementation outputs into durable governance practices.

This role will partner closely with Legal, Business, Product, Technology, Data Science, Privacy, Compliance, Information Security, Data Governance, Procurement, Vendor, Enterprise Risk, Audit, and executive stakeholders. The successful candidate will be comfortable moving from board-ready governance materials to hands-on workflow details, user enablement, and issue resolution

Responsibilities

AI Use Case Intake, Triage, and Governance Workflow

  • Own and manage the enterprise AI use case intake, triage, and governance workflow across Verisk.
  • Serve as the primary governance contact for teams submitting AI use cases to the AI Governance Board for approval.
  • Guide requesting teams through required documentation, registry metadata, risk assessment, stakeholder review, control requirements, approval steps, and ongoing governance obligations.
  • Evaluate AI use cases for completeness, business purpose, data sensitivity, customer or regulatory impact, model/system risk, third-party involvement, and readiness for governance review.
  • Track AI use cases from intake through triage, review, approval, implementation, monitoring, remediation, and closure.

AI Governance Implementation and Platform Ownership

  • Serve as Verisk's business owner and day-to-day operational lead for the AI Governance Platform.
  • Lead the internal side of the AI Governance Advisory engagement, including readiness activities, workshop participation, documentation requests, stakeholder coordination, deliverable review, and follow-up actions.
  • Maintain AI use case inventory, workflows, intake forms, questionnaires, assessments, risk classifications, stakeholder reviews, approval records, evidence, controls, remediation items, and reporting in the AI Governance Platform.
  • Partner with the AI Governance tool vendor and internal teams to configure and validate workflow stages, questionnaires, automations, conditional routing, risk types, risk scenarios, policy packs, controls, reports, and self-service intake capabilities.

AI Governance Board and Stakeholder Operating Model

  • Administer and coordinate AI Governance Board operations, including agenda planning, meeting scheduling, presentation preparation, decision logs, minutes, record keeping, and follow-up actions.
  • Translate the stakeholder operating model into clear roles, responsibilities, review expectations, escalation paths, and handoffs at both program and use-case levels.
  • Prepare AI use cases for board review by developing concise summaries, risk profiles, issue logs, stakeholder input, open questions, and recommended decision points.
  • Track board decisions, conditions of approval, exceptions, remediation items, escalations, unresolved risks, and required evidence.
  • Coordinate with Legal, Privacy, Compliance, Information Security, Data Governance, Procurement, Vendor Management, Third-Party Risk, Enterprise Risk, Technology, Audit, and business stakeholders to ensure reviews are timely and complete.

Responsible AI Governance Framework

  • Support the AI Governance Board and cross-functional teams to implement Verisk’s AI governance policies, standards, procedures, templates, and guidance.
  • Support Verisk's global AI governance strategy and help ensure AI systems are developed, deployed, and monitored in a responsible and transparent manner consistent with Verisk's Ethical AI Policy.
  • Maintain AI governance framework components, including intake standards, risk assessment criteria, questionnaire logic, inventory requirements, stakeholder routing, approval standards, reporting processes, and control documentation.
  • Partner with Legal, Compliance, Privacy, Information Security, Procurement, and Third-Party Risk on policy mapping, vendor AI addenda inputs, policy-pack interpretation, and control expectations, while ensuring formal legal and policy decisions remain with the appropriate owners.

Reporting, Metrics, and Executive Communication

  • Develop recurring and ad hoc AI governance reporting for the CDO office, AI Governance Board, senior leadership, risk committees, business stakeholders, and other internal audiences.
  • Translate AI Governance reporting outputs into stakeholder-ready views that show governance status, reviewer actions, pipeline trends, risk tiers, open issues, and executive decision points.
  • Track and report key metrics such as AI use case volume, review status, approval cycle time, risk tiering, business unit participation, stakeholder review status, remediation items, policy exceptions, audit findings, and board decisions.

Qualifications

  • Bachelor's degree in Computer Science, Data Science, Artificial Intelligence, Machine Learning, Information Systems, Business, Risk Management, Law, Public Policy, or a related field, or equivalent practical experience.
  • 10+ years of relevant professional experience in AI governance, data governance, model governance, technology governance, risk management, audit, compliance, privacy, data science operations, product governance, or a related field.
  • 5+ years of experience working within governance, compliance, ethics, risk, privacy, technology controls, or related disciplines, preferably involving AI, machine learning, data products, analytics, or emerging technologies.
  • Proven experience leading cross-functional governance programs, workflow implementations, platform rollouts, operating-model changes, or enterprise control processes.
  • Strong understanding of AI, machine learning, generative AI, automated decisioning, data science workflows, AI system lifecycle risks, and responsible AI principles.
  • Demonstrated experience coordinating complex cross-functional reviews involving Legal, Privacy, Compliance, Risk, Information Security, Technology, Data, Product, Procurement, Third-Party Risk, and business stakeholders.
  • Experience preparing executive-level presentations, governance materials, dashboards, status reports, training materials, and decision documents.
  • Ability to influence and build credibility across a matrixed, global organization without relying solely on formal authority.
  • IAPP’s AIGP certification is preferred. 

    #LI-EA1


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About Verisk

Sourced by ZipRecruiter

Verisk is a top-tier data analytics organization based in Jersey City, NJ, US, known for its deep industry knowledge and analytical prowess. Operating in the global risk assessment industry, it provides predictive analytics and decision support solutions to a wide range of industries like insurance, natural resources, financial services, government, and health care. Founded in 1971, Verisk operates on a mission of helping customers make superior decisions to minimize risk. With an organic growth strategy, Verisk offers a diverse portfolio of solutions, like risk assessment and decision analytics, that help businesses understand and manage their risks.

Industry

Library and information services

Company size

5,001 - 10,000 Employees

Headquarters location

Jersey City, NJ, US

Year founded

1971

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