Vaco
Vaco

69 Vaco Technical Support Engineer Jobs Hiring Near You

$56 - $92/hr

Technical Support Engineer**to join the IT Service Desk team for a new function. You will be responsible for providing advanced-level technical oversight for complex platform challenges. In this ...

New

Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where ...

About the Role At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world-developers at elite enterprises building the future of software-and they ...

Your role As a Technical Support Engineer, your mission is to provide expert technical support for centrifugal compressors and rotating equipment, helping customers and field service personnel ...

Technical Support Engineer

Ottawa, ON · On-site

CA$74K - CA$90K/yr

Fortinet is looking for Technical Support Engineer to join our growing team to provide exceptional customer service and technical help for our loyal customers. The ideal candidates are not only ...

Our partner is looking for a Technical Support Engineer based in Netherlands. This role offers an opportunity to support cutting-edge generative AI technology used by developers and businesses ...

Showing results 61-69

Vaco Jobs Information

What is it like to work at Vaco?

Vaco is a professional staffing and consulting firm that values a collaborative and entrepreneurial culture, fostering a work environment where employees can grow professionally and personally.

The company's team structure is designed to support a consultative approach, with professionals working closely together to deliver tailored solutions to clients across various industries. Vaco's mission is to help businesses and professionals achieve their goals through strategic partnerships and innovative solutions.

Working at Vaco may appeal to candidates who value a dynamic and supportive work environment, opportunities for professional growth and development, and the chance to work on a wide range of projects and clients in various industries.

What makes Vaco an attractive place to work?

Vaco is a professional staffing and solutions firm that has established itself as a leader in the industry, providing expertise in recruitment, consulting, and talent management services. The company's work environment is characterized by a culture of innovation, collaboration, and stability, with opportunities for employees to work on a wide range of projects and engage with clients across various sectors. By joining Vaco, professionals can gain valuable experience, develop their skills, and contribute to the growth and success of a dynamic and forward-thinking organization.

What other companies are hiring for Technical Support Engineer jobs?

What are the most popular categories at Vaco?

Infographic showing various Technical Support Engineer job openings at Vaco in the United States as of August 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution.

Technical Support Engineer

Blacksmith Software Inc

New York, NY • On-site

$160K - $180K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago


Job description

About Blacksmith
  • We started by building infrastructure to run CI workloads really fast. Our first product helps companies run GitHub Actions substantially faster and cheaper by owning and operating our own global fleet of bare-metal machines rather than renting generic cloud VMs.
  • Today, we orchestrate tens of millions of Firecracker VMs each month, running CI for 3,000+ companies and hit ~$10M in ARR in less than 2 years. We've more than tripled revenue since the start of 2026.
  • We operate thousands of bare-metal machines across multiple regions, regularly schedule 100k+ vCPUs concurrently, and run a petabyte-scale Ceph cluster that we manage ourselves.
  • We've raised $13.5M across Seed and Series A, led by Google Ventures (GV), and we're intentionally building a small, but exceptional team.
  • Blacksmith was founded by a team with deep systems and scaling experience, including building search/ads infrastructure at Faire, and operating large distributed systems at Cockroach Labs. Our GTM is led by Jon Boyer, formerly Head of Sales at Zapier.
  • We're now extending the same CI infrastructure into a broader platform: running agent sandboxes at scale and building our own background coding agent on top of it.

What you'll be working on
  • You will work with Blacksmith customers and the pre-sales team to assist with the diagnosis and resolution of complex technical issues.
  • Develop a deep technical understanding of the Blacksmith product & technologies.
  • Identify trends / patterns in customer issues and suggest ways we can improve our product. Provide that feedback loop from the customers to our internal teams.
  • Reproduce technical issues and work with the engineering team to resolve them.
  • Develop tools, processes & automations for diagnosing issues and optimizing the service for performance.
  • Collaborate cross-functionally to create the best possible product experience for our customers.
  • Build out the foundations for Technical Support Engineering best practice, with a view to building out a team in the future.

You're a good fit if you
  • Have experience as an early Technical Support Engineer at a growth-stage business.
  • Supporting customers on a highly technical product.
  • Ideally you've worked with large scale distributed systems.
  • Experience in setting up AI/agent native workflows.
  • Comfortable with Claude skills, MCP+CLI based tooling, and have created some AI native leverage in your current/previous roles.
  • Can build robust, scalable processes, with an eye for aggressively automating manual tasks to create leverage for the broader support team.
  • Always take a customer first approach - you'll go above and beyond to resolve an issue for the customer.
  • Enjoy working cross functionally and want to be a key voice of the customer internally.

Compensation and benefits
  • Medical, Vision, and Dental insurance.
  • Competitive base + equity.
  • 401k match.
  • Unlimited PTO.
  • Annual offsite.
  • Early-exercise stock options
  • 12 weeks fully paid parental leave (US)