Universal Health Services
Universal Health Services

61 Uhs Operations Director Jobs Hiring Near You

... a-Service (XaaS) cloud technology solutions across a wide range of industries, including health ... We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of ...

COOK

Memphis, TN · On-site

$12.75 - $16.25/hr

Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are ...

Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are ...

... service delivery and optimizing processes for high-impact results. If so, the City of Green Bay is ... The City of Green Bay is a leader in employee health and wellness with its Health/1265 program with ...

FOOD SERVICE WORKER - PRN

Franklin, TN

$14.50 - $17.50/hr

Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are ...

... Director of Case Management Services. Stonington Institute is committed to providing quality ... About Universal Health Services One of the nation's largest and most respected providers of ...

FOOD SERVICE WORKER - PRN

Franklin, TN · On-site

$14.50 - $17.50/hr

Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are ...

... and procedures of the operational strategies for the HTM program for those facilities of ... About Universal Health Services: One of the nation's largest and most respected providers of ...

Therapist (MA/MSW)

Corona, CA · On-site

$32.89 - $49.33/hr

Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are ...

ENV SVCS WKR/ HOUSEKEEPER

Birmingham, AL · On-site

$13 - $16.75/hr

These tasks are performed under the general direction of the Plant Operations Director. Responsible ... About Universal Health Services One of the nation's largest and most respected providers of ...

Showing results 41-60

Universal Health Services Jobs Information

Do workers at Universal Health Services get paid breaks?

Sometimes. Only some people get paid breaks.
63% of people say they don’t get paid breaks.
Based on data from 73 people who took the Breakroom Quiz between June 2025 and June 2026.

Does Universal Health Services pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
48% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 65 people who took the Breakroom Quiz between July 2025 and July 2026.

At Universal Health Services, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
87% of people say they have to use vacation days when they’re out sick.
Based on data from 77 people who took the Breakroom Quiz between June 2025 and June 2026.

Are part-time workers able to get health insurance from Universal Health Services?

Only some people who work part-time can get health insurance.
45% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 11 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Universal Health Services?

Most people who work part-time get paid time off.
75% of people who work part-time say they get paid time off
Based on data from 8 people who took the Breakroom Quiz between May 2025 and June 2026.

Is the health insurance from Universal Health Services affordable enough for their workers?

Most people say the health insurance costs are okay.
92% of people say the health insurance costs are okay
Based on data from 65 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people get paid time off at Universal Health Services?

Most people get paid time off work.
94% of people say they get paid time off.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 15% of people with changing schedules find out their shifts one week or less ahead of time.
  • 32% of people with changing schedules find out their shifts two weeks ahead of time.
  • 10% of people with changing schedules find out their shifts three weeks ahead of time.
  • 44% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 41 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at Universal Health Services worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 55 people who took the Breakroom Quiz between June 2025 and June 2026.

Do Universal Health Services workers get to choose the shifts they work?

Most people get to choose which shifts they work.
80% report that they have enough control over which shifts they work.
Based on data from 49 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it for Universal Health Services workers to change shifts?

Most people find it easy to change shifts.
68% of people report that it’s easy to change shifts if they need to.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to get time off at Universal Health Services?

Most people find it easy to get time off.
68% of people report it’s easy to get time off.
Based on data from 59 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Universal Health Services managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 55 people who took the Breakroom Quiz between June 2025 and June 2026.

Do jobs at Universal Health Services spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
9% of people report that their job takes up time that they don’t get paid for.
Based on data from 55 people who took the Breakroom Quiz between June 2025 and June 2026.

How easy is it to take sick days at Universal Health Services?

Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 63 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a Universal Health Services job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and March 2026.

Is working at Universal Health Services good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
35% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 92 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at Universal Health Services feel treated with respect by their managers?

Most people feel treated with respect by their managers.
75% of people say they’re treated with respect by their managers.
Based on data from 64 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Universal Health Services get to take their breaks without interruption?

Only some people get breaks without interruption.
34% of people report that their breaks get interrupted.
Based on data from 74 people who took the Breakroom Quiz between June 2025 and June 2026.

Is it stressful to work at Universal Health Services?

Most people feel stressed out here.
77% of people say they often feel stressed out at work.
Based on data from 69 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Universal Health Services enjoy their jobs?

Most people enjoy their job.
78% of people report they enjoy their job.
Based on data from 55 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at Universal Health Services recommend working with their team?

Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at Universal Health Services?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 67 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at Universal Health Services?

Only some people are given support to advance their career here.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 78 people who took the Breakroom Quiz between June 2025 and June 2026.

Do people think Universal Health Services’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how Universal Health Services is doing?

Only some people feel well informed about how the company is doing.
59% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 66 people who took the Breakroom Quiz between July 2025 and July 2026.
What are the most popular categories at Uhs?
Operations Director

Operations Director

MCI Careers

Wichita, KS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Job description

POSITION OVERVIEW
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a dynamic Operations Director to lead our Wichita site into its next chapter of success. This is not your typical call center leadership role. If you've run a hotel, managed multiple restaurants, overseen a busy construction site, or directed operations in a high-volume service environment, we want to hear from you.
We're looking for a proven leader who thrives on building high-performing teams, managing complex operations, and delivering exceptional customer experiences no matter the industry.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
SALARY
Commensurate
-
POSITION RESPONSIBILITIES
Key Responsibilities:
  • Lead, mentor, and motivate managers, supervisors, and frontline staff to consistently exceed operational targets.
  • Oversee budgets, P&L, and resource allocation to maximize site performance and profitability.
  • Champion a culture of accountability, collaboration, and service excellence.
  • Direct all site operations, ensuring efficiency, compliance, and exceptional outcomes.
  • Introduce and manage process improvements that boost productivity and elevate the customer experience.
  • Build and maintain strong relationships with clients, stakeholders, and community partners.
  • Manage quality assurance, productivity metrics, and workforce planning.
  • Design and execute strategic sales initiatives aligned with company goals.
  • Monitor and optimize KPIs, SLAs, and operational policies for peak performance.
  • Set and manage sales forecasts and performance objectives.
  • Establish best practices to maintain market competitiveness.
  • Develop strategies to ensure outstanding customer satisfaction across all interactions.
  • Conduct market research and competitor benchmarking to guide operational decisions.
  • Prepare performance reports and analyze sales trends to drive continuous improvement.
  • Foster a high-performance, engaged, and motivated team environment.
  • Oversee payroll accuracy and timely processing.
  • Manage building operations, including maintenance and site security.
  • Partner with corporate leadership to deliver strategic initiatives.
  • Perform additional duties as required.

CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
  • Proven senior leadership experience in BPO (preferred), or in hospitality, retail, construction, logistics, manufacturing, or other large-scale operational environments.
  • Demonstrated success in leading teams of 100+ in fast-paced, results-driven settings.
  • Strong commercial and financial acumen, including P&L management.
  • Exceptional communication, decision-making, and problem-solving abilities.
  • Skilled at navigating change and adapting strategies to drive growth and performance.

COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
  • Paid Time Off: Earn PTO and paid holidays to take the time you need.
  • Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
  • Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
  • Retirement Savings: Secure your future with retirement savings programs, where available.
  • Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
  • Life Insurance: Access life insurance options to safeguard your loved ones.
  • Supplemental Insurance: Accident and critical illness insurance
  • Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
  • Paid Training: Learn new skills while earning a paycheck.
  • Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
  • Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
  • Must be authorized to work in the country where the job is based.

Subject to the program and location of the position
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

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