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102 Staples Customer Service Representative Jobs Hiring Near You

Staples

Retail Print Specialist (Columbus, OH)

Columbus, OH · On-site

$13.30 - $13.55/hr

Print Specialists provide exceptional customer service and solutions to customers' print needs. You ... Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously Staples ...

Staples

Retail Print Specialist (Columbus, OH)

Columbus, OH · On-site

$13.30 - $13.55/hr

Print Specialists provide exceptional customer service and solutions to customers' print needs. You ... Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously Staples ...

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Staples Jobs Information

What is it like to work at Staples?

Staples is a company that values teamwork, innovation, and customer satisfaction, fostering a collaborative work environment where employees can grow and develop their skills. As a leading office supply retailer, Staples offers a dynamic work environment with various roles, from sales and customer service to logistics and IT, allowing employees to contribute to the company's mission of helping businesses of all sizes succeed. Working at Staples may appeal to individuals who are passionate about customer service, enjoy working in a fast-paced retail environment, and are looking for opportunities to develop their skills and advance their careers.

What makes Staples an attractive place to work?

Staples is a leading office supply retailer with a long history of innovation and customer service, positioning itself as a trusted partner for businesses and individuals alike. The company offers a dynamic work environment that values collaboration, creativity, and employee growth, with opportunities for professional development and skill-building through training programs and mentorship. By joining Staples, individuals can contribute to the company's mission of helping businesses of all sizes succeed, while also advancing their own careers and making a meaningful impact in the industry.

Do workers at Staples get paid breaks?

No. Most people don’t get paid breaks.
72% of people say they don’t get paid breaks.
Based on data from 65 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Staples pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
56% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 64 people who took the Breakroom Quiz between February 2026 and August 2026.

At Staples, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
79% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 156 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Staples?

Most people who work part-time can't get health insurance.
76% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 45 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Staples?

Only some people who work part-time get paid time off.
40% of people who work part-time say they don’t get paid time off
Based on data from 67 people who took the Breakroom Quiz between August 2025 and August 2026.

Is the health insurance from Staples affordable enough for their workers?

Most people say the health insurance costs are okay.
74% of people say the health insurance costs are okay
Based on data from 99 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Staples?

Most people get paid time off work.
81% of people say they get paid time off.
Based on data from 72 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 52% of people with changing schedules find out their shifts one week or less ahead of time.
  • 39% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 148 people who took the Breakroom Quiz between August 2025 and August 2026.

Do workers at Staples worry about hours?

Some people worry about getting enough hours.
44% of people report they worry about getting enough hours.
Based on data from 153 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Staples workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
40% report that they don’t have enough control over which shifts they work.
Based on data from 144 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it for Staples workers to change shifts?

Some people find it hard to change shifts.
50% of people report that it’s hard to change shifts if they need to.
Based on data from 102 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to get time off at Staples?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 165 people who took the Breakroom Quiz between August 2025 and August 2026.

Do Staples managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
67% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 138 people who took the Breakroom Quiz between August 2025 and August 2026.

Do jobs at Staples spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 144 people who took the Breakroom Quiz between August 2025 and August 2026.

How easy is it to take sick days at Staples?

Some people find it hard to take sick days.
39% of people report that it’s hard to take time off if they are sick.
Based on data from 173 people who took the Breakroom Quiz between August 2025 and August 2026.

Is a Staples job good for students?

Most students say this is a good place to work if you’re studying.
79% of students report this is a good place to work if you’re studying.
Based on data from 38 people who took the Breakroom Quiz between September 2025 and August 2026.

Is working at Staples good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
50% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Staples feel treated with respect by their managers?

Most people feel treated with respect by their managers.
76% of people say they’re treated with respect by their managers.
Based on data from 66 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Staples get to take their breaks without interruption?

Most people get breaks without interruption.
71% of people report that they get to take their breaks without interruption.
Based on data from 65 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Staples?

Most people feel stressed here.
88% of people say they often feel stressed at work.
Based on data from 72 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Staples enjoy their jobs?

Only some people enjoy their job.
39% of people report they don’t enjoy their job.
Based on data from 157 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people at Staples recommend working with their team?

Only some people recommend working with their team.
63% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 80 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Staples?

Some people didn’t get enough training when they started.
52% of people report they didn’t get enough training when they started working here.
Based on data from 71 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Staples?

Only some people are given support to advance their career here.
In the last year, 54% of people report not being given support to advance their career here.
Based on data from 70 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Staples’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
92% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 72 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Staples is doing?

Only some people feel well informed about how the company is doing.
61% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 66 people who took the Breakroom Quiz between February 2026 and August 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Staples?

What are the most popular categories at Staples?

Infographic showing various Customer Service Representative job openings at Staples in the United States as of August 2026, with employment types broken down into 48% Full Time, and 52% Part Time. Highlights an 90% Physical, and 10% Remote job distribution.

Retail Sales Supervisor (Zanesville, OH)

Staples

Zanesville, OH

$15.25 - $18.50/hr

Full-time

Posted 13 days ago

Staples rating

5.7

Company rating: 5.7 out of 10

Based on 637 frontline employees who took The Breakroom Quiz

458th of 737 rated retailers

Job description

Retail Sales Supervisors champion customer engagement and oversee the front of store operations. You and the store team will focus on increasing sales, conversions and service throughout the store, while actively engaging customers to provide complete solutions. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

  • Flexible part time hours or full-time (depending on the stores needs), generous paid time off, weekly pay and career development program

  • Associate discounts on in-store and online merchandise, services and warranty plans

  • Discounts at hundreds of retailers, restaurants and more

  • 401(k) plan with a company match

  • Dental and vision insurance, full-time eligible for medical coverage

  • And many more benefits

  • Compensation based on qualifications and experience

Provide peer coaching and support to the store team to drive customer service, sales, and conversion.

  • Focus on providing an exceptional store experience, consultative selling, driving conversion, and providing total solutions to every customer

  • Own weekly sales and merchandising activities

  • Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store

  • Champion company initiatives, adaptable to change or responsibilities, and flexible to perform other duties as assigned

  • Remain available and always support an engaging environment

  • Complete daily tasks for merchandising and sales opportunities within the store

  • Assist with completing and delegating operational tasks in partnership with the GM

  • Peer coach team on the behaviors to win, deliver great customer service and to deliver results through role playing and feedback

  • Be flexible to perform other duties as assigned

Essential skills and experience:

  • Able to work a flexible schedule based on the stores needs

  • 1+ year experience selling retail products or services

  • Must be able to and want to engage with customers and understand their needs

  • Effective communication skills, organization, and adaptive to changing business priorities

  • Experience coaching a team and/or supervising others

  • Ability to work cooperatively in a high paced and sometimes stressful environment

  • Manage conflict in a reasonable, nonconfrontational and cooperative manner

  • Ability to act with honesty and integrity regarding customer and business information

  • Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

What Staples employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Staples

Sourced by ZipRecruiter

Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Framingham, MA, US

Social media

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