Understand customer requirements and effectively communicate the SolarWinds value proposition ... Knowledge of subscription models, Perpetual Support, SaaS, and cloud technologies is a plus * Enjoy ...
38 Solarwinds Customer Support Representative Jobs Hiring Near You
Understand customer requirements and effectively communicate the SolarWinds value proposition ... Knowledge of subscription models, Perpetual Support, SaaS, and cloud technologies is a plus * Enjoy ...
Director of GSI Alliances - US Remote
Austin, TX · On-site +1
... customer outcomes. * Evangelize the SolarWinds Observability platform, articulating value ... Hire, coach and develop a global GSI team of channel managers to support the GSI strategy aligned ...
Director of GSI Alliances - US Remote
Austin, TX · On-site +1
... customer outcomes. * Evangelize the SolarWinds Observability platform, articulating value ... Hire, coach and develop a global GSI team of channel managers to support the GSI strategy aligned ...
Lead People Partner
Austin, TX · On-site
Join us in our mission to help customers accelerate business transformation with simple, powerful ... Overview SolarWinds is seeking a seasoned Lead HRBP to support our North America Go-To-Market ...
Lead People Partner
Austin, TX · On-site
Join us in our mission to help customers accelerate business transformation with simple, powerful ... Overview SolarWinds is seeking a seasoned Lead HRBP to support our North America Go-To-Market ...
Join us in our mission to help customers accelerate business transformation with simple, powerful ... Support major tentpoles like SolarWinds Day, partner summits, and trade events with integrated ...
Join us in our mission to help customers accelerate business transformation with simple, powerful ... Support major tentpoles like SolarWinds Day, partner summits, and trade events with integrated ...
At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we ... Join us in our mission to help customers accelerate business transformation with simple, powerful ...
At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we ... Join us in our mission to help customers accelerate business transformation with simple, powerful ...
Lead MDM Engineer
Austin, TX · On-site
$101K - $133K/yr
At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we ... Join us in our mission to help customers accelerate business transformation with simple, powerful ...
Lead MDM Engineer
Austin, TX · On-site
$101K - $133K/yr
At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we ... Join us in our mission to help customers accelerate business transformation with simple, powerful ...
... CRM and PRM systems architecture to support channel operating models, and process frameworks that scale SolarWinds' partner ecosystem. This role is built for a strategic operator who has designed and ...
... CRM and PRM systems architecture to support channel operating models, and process frameworks that scale SolarWinds' partner ecosystem. This role is built for a strategic operator who has designed and ...
Marketing Operations Manager
Austin, TX · On-site
Join us in our mission to help customers accelerate business transformation with simple, powerful ... support and orchestrate daily workflows SolarWinds is an Equal Employment Opportunity Employer.
Marketing Operations Manager
Austin, TX · On-site
Join us in our mission to help customers accelerate business transformation with simple, powerful ... support and orchestrate daily workflows SolarWinds is an Equal Employment Opportunity Employer.
Senior Analytics Engineer
Austin, TX · On-site
At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we ... Join us in our mission to help customers accelerate business transformation with simple, powerful ...
Senior Analytics Engineer
Austin, TX · On-site
At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we ... Join us in our mission to help customers accelerate business transformation with simple, powerful ...
Company Description SolarWinds Inc. is a company that develops software for businesses to help ... Maintain Customer Account records in various systems including creation, merges and updates
Company Description SolarWinds Inc. is a company that develops software for businesses to help ... Maintain Customer Account records in various systems including creation, merges and updates
Company Description SolarWinds Inc. is a company that develops software for businesses to help ... Maintain Customer Account records in various systems including creation, merges and updates
Company Description SolarWinds Inc. is a company that develops software for businesses to help ... Maintain Customer Account records in various systems including creation, merges and updates
... Representatives (BDRs) focused on breaking into new enterprise accounts and expanding our footprint ... At SolarWinds, we don't just "make calls"-we solve complex IT challenges. You will be responsible ...
... Representatives (BDRs) focused on breaking into new enterprise accounts and expanding our footprint ... At SolarWinds, we don't just "make calls"-we solve complex IT challenges. You will be responsible ...
Overview SolarWinds is looking for a Director, Global Account Marketing to lead account-based ... Mentor team in demand strategy and support ongoing training and deveopment in AI and technology ...
New
Overview SolarWinds is looking for a Director, Global Account Marketing to lead account-based ... Mentor team in demand strategy and support ongoing training and deveopment in AI and technology ...
New
... Customer Success, and Product. This is a high-impact individual contributor role with balanced ... Support and mentor junior and mid-level analysts, promoting best practices in SQL, dbt modelling ...
... Customer Success, and Product. This is a high-impact individual contributor role with balanced ... Support and mentor junior and mid-level analysts, promoting best practices in SQL, dbt modelling ...
Renew and/or Convert customers to either like-for-like Modules or to Platform (OSH/SWO-SaaS/Flex SKU/DBSH/ITSM) -- you'll be focused largely on OSH-convertible perpetual Modules needing to be ...
Renew and/or Convert customers to either like-for-like Modules or to Platform (OSH/SWO-SaaS/Flex SKU/DBSH/ITSM) -- you'll be focused largely on OSH-convertible perpetual Modules needing to be ...
Helpdesk Analyst
$20.25 - $27.75/hr
Provide day-to-day desktop and application support for internal customers in the Austin office and remote users * Support end-user devices including laptops/desktops, peripherals, mobile devices ...
Helpdesk Analyst
$20.25 - $27.75/hr
Provide day-to-day desktop and application support for internal customers in the Austin office and remote users * Support end-user devices including laptops/desktops, peripherals, mobile devices ...
Helpdesk Analyst
$20 - $27.25/hr
Provide day-to-day desktop and application support for internal customers in the Austin office and remote users * Support end-user devices including laptops/desktops, peripherals, mobile devices ...
Helpdesk Analyst
$20 - $27.25/hr
Provide day-to-day desktop and application support for internal customers in the Austin office and remote users * Support end-user devices including laptops/desktops, peripherals, mobile devices ...
Support campaign visuals and messaging with high-impact creative in partnership with creative team. * Market Intelligence & Feedback * Conduct competitive and market research and gather customer ...
Support campaign visuals and messaging with high-impact creative in partnership with creative team. * Market Intelligence & Feedback * Conduct competitive and market research and gather customer ...
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SolarWinds rating
8.9
Based on 5 frontline employees who took The Breakroom Quiz
26th of 189 rated software companies
Job description
Responsibilities
- Guiding existing customers through the conversion renewal sales cycle, from initial contact to closing complex transactions
- Working with customers to resolve any issues which may prevent them from maintaining a relationship with SolarWinds
- Understand customer requirements and effectively communicate the SolarWinds value proposition, suggest suitable growth solutions, and negotiate pricing
- Following up on assigned customer software renewal quotes and/or generate custom quotes and present to the customer
- Manage, maintain, and communicate accurate customer and pipeline records within Salesforce to Sales/Renewals leadership
- Operate internally as a liaison with cross-functional teams to share key customer feedback and insights to improve customer experience and further investments
- Achieve monthly quotas and quarterly targets
- Maintain volume with high call and email volume daily
Qualifications
- Passion for sales!
- Results-oriented and customer-oriented mindset, with the ability to create a great customer experience.
- Excellent communication skills both oral and written
- Analytical and Problem-Solving experience
- Knowledge of subscription models, Perpetual Support, SaaS, and cloud technologies is a plus
- Enjoy working in a fast paced, team focused environment with the ability to multi-task and track multiple issues
- Previous experience with NetSuite and/or Salesforce is a plus