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60 Solarwinds Customer Support Representative Jobs Hiring Near You

SolarWinds

Marketing Operations Manager

Austin, TX · On-site

Support and execute the prospect and customer journey using nurture streams, automation and emails ... SolarWinds will consider all qualified applicants for employment without regard to race, color ...

SolarWinds

Technical Enablement Manager

Charlotte, NC · On-site

$163K - $188K/yr

... customer-facing technical organization. This role partners closely with Solutions Engineering ... support SolarWinds solutions. We're looking for someone who understands what it takes to be ...

New

SolarWinds

Database Marketing Analyst

Austin, TX · On-site

At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we ... Join us in our mission to help customers accelerate business transformation with simple, powerful ...

SolarWinds

Account Manager-Inside Sales

Austin, TX · On-site

Join SolarWinds and grow with us! Your Impact Develop SolarWinds business opportunities within a ... sales support. Experience with Salesforce or similar CRM tools. Track record of meeting or ...

SolarWinds

GTM Strategy Manager

Austin, TX

About SolarWinds At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of ... Join us in our mission to help customers accelerate business transformation with simple, powerful ...

SolarWinds

Account Executive - New Logo

Charlotte, NC · On-site

Responsibilities Develop SolarWinds business opportunities within the new logo team to meet revenue ... sales support. Experience with Salesforce or similar CRM tools. Track record of meeting or ...

SolarWinds

Lead People Partner

Austin, TX · On-site

Join us in our mission to help customers accelerate business transformation with simple, powerful ... Overview SolarWinds is seeking a seasoned Lead HRBP to support our North America Go-To-Market ...

SolarWinds

Director, Sales Operations

Austin, TX · On-site

At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we ... Join us in our mission to help customers accelerate business transformation with simple, powerful ...

SolarWinds

Lead MDM Engineer

Austin, TX · On-site

$101K - $133K/yr

At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we ... Join us in our mission to help customers accelerate business transformation with simple, powerful ...

SolarWinds

Field Enablement Manager

Charlotte, NC · On-site

About the Role SolarWinds is hiring a Field Enablement Manager to join the Global Revenue ... Assess and coach reps and managers by evaluating behavior, identifying trends, and facilitating ...

SolarWinds

Director, Global Account Marketing

Austin, TX · On-site +1

At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we ... Join us in our mission to help customers accelerate business transformation with simple, powerful ...

SolarWinds

Director, Sales Operations

Austin, TX

Role Summary SolarWinds is seeking a strategic, data-driven Director of Sales Operations to partner ... Partner with Sales, Finance, Marketing, Channel, Customer Success, HR, and Product teams to align ...

SolarWinds

Field Enablement Manager

Austin, TX · On-site

About the Role SolarWinds is hiring a Field Enablement Manager to join the Global Revenue ... Assess and coach reps and managers by evaluating behavior, identifying trends, and facilitating ...

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SolarWinds Jobs Information

Does SolarWinds pay people when they’re sick?

Yes. Most people get paid when they’re sick.
80% of people say they would get paid if they were sick but scheduled to work.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at SolarWinds?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at SolarWinds?

Most people find it easy to take sick days.
80% of people report that it’s easy to take time off if they are sick.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at SolarWinds feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at SolarWinds get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and April 2026.

Is it stressful to work at SolarWinds?

Some people feel stressed out here.
60% of people say they often feel stressed out at work.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at SolarWinds enjoy their jobs?

Most people enjoy their job.
80% of people report they enjoy their job.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at SolarWinds recommend working with their team?

Only some people recommend working with their team.
60% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get enough training when they start at SolarWinds?

Some people didn’t get enough training when they started.
60% of people report they didn’t get enough training when they started working here.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get support to advance at SolarWinds?

Most people are given support to advance their career here.
In the last year, 80% of people report being given support to advance their career here.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people think SolarWinds’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
100% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers feel well informed about how SolarWinds is doing?

Most people feel well informed about how the company is doing.
80% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 5 people who took the Breakroom Quiz between November 2024 and April 2026.
What other companies are hiring for Customer Support Representative jobs?
What are the most popular jobs at Solarwinds?
What are the most popular categories at Solarwinds?
Infographic showing various Customer Support Representative job openings at Solarwinds in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 85% Physical, and 15% Remote job distribution.
Marketing Operations Manager

Marketing Operations Manager

SolarWinds

Austin, TX • On-site

Full-time

Posted 29 days ago

SolarWinds rating

8.9

Company rating: 8.9 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

34th of 215 rated software companies

Job description

At SolarWinds, we're a people-first company. Our purpose is to enrich the lives of the people we serve-including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We're looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you're looking to build your career with an exceptional team, you've come to the right place. Join SolarWinds and grow with us!
Overview
SolarWinds is undergoing a transformation toward our cloud future. This is a pivotal moment in our transformation, converting our customer base to subscription licensing of our flagship software, and acquiring new customers / cross-activating the installed base to our Observability, Service Management, and Database subscription portfolio. We are growing our team of expert technology strategists to deliver against this strategic vision, and maintain our Marketing commitment in support of this transformation.
Position Summary:
As a Marketing Operations Manager, you will guide the audience and email strategy, alignment and nurture program execution across our global portfolio of products, including audience segmentation, enrichment, orchestrations, and A/B testing. You will work cross-functionally with stakeholders across the business, primarily in marketing demand generation, to build and run programs in our technology stack that support inbound marketing initiatives with automations and AI. In addition, you will prioritize the optimization and performance of multiple marketing programs to drive a qualified pipeline for the sales team.
Focus Areas: Email. Events. Marketing Programs. Testing. Intent. Audience Management.
Responsibilities:
  • Design the requirements and development of email nurture that programmatically aligns to business units' pipeline goals, products of interest and account based intent.
  • Support and execute the prospect and customer journey using nurture streams, automation and emails throughout the buyer's journey.
  • Work closely with Marketing Automation Team liaisons to optimize all aspects of email programs and marketing technology within Marketo including Program Setup and Audience Segmentation.
  • Provide support for marketing programs within technology stack, utilizing data and scoring models to drive audience targeting.
  • Build and manage standardized audience segmentation from various data sets and incorporate intent models to determine ideal messages across channels for targeting.
  • Ensure consistent and effective use and integration of email and multiple digital channels align to holistic lead to account management.
  • Assist with and provide insights into database optimization, including driving optimization of nurture to support scoring and lead lifecycle advancement.
  • Drive testing, AI and optimization for email and marketing programs with key marketing and CRO stakeholders.
  • Support the execution of the Go-To-Market Technology roadmap, keep abreast of industry trends and new use cases within tech stack.

Qualifications:
  • BA, BS, or equivalent degree
  • 7+ years in B2B marketing (ideally software) and fluency in the strategy, tactics, metrics, and best practices for growing awareness and generating leads
  • 7+ years working with marketing technologies to build automated, engaging and well personalized experiences to help customers understand business value
  • Proficiency in email marketing (we use Marketo), webinars (we use Goldcast), CRM (we use SFDC) including reporting on, analyzing, and optimizing the performance of the campaign builds
  • Proficiency in account-based marketing principals as well as lead funnels for lifecycle alignment (we use 6sense)
  • Comfortable with hands-on building, testing, and data interpreting of go-to-market signals from various data sources
  • Strong interpersonal skills. Must be sharp, energetic, assertive, and results oriented. Able to prioritize and focus in a rapidly evolving environment

The Ideal Candidate
  • Mid-level working knowledge of Marketo MAP and SFDC CRM
  • Basic understanding of account-based marketing platforms (ideally 6sense)
  • Has a passion for marketing SaaS solutions, connecting customer needs with technology capabilities, and driving performance results
  • Enjoys solving problems and are good at crafting creative solutions
  • Communicates clearly and effectively with cross-functional groups and senior management
  • Comfortable acting as a SME in Email, Audience, Event, Intent, Marketing Technology and testing best practices

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.
All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice

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