Do you love helping people through difficult situations? Then, don’t miss your chance to join our franchise as a new restoration project manager. As a new restoration project manager at SERVPRO of Wheaton-Kensington, you will be a part of a team of quality people who focus on excellent service, fairness, and mutual respect.
The restoration project manager oversees all aspects of assigned restoration projects and assigned production crews. Their responsibilities are centered around customer satisfaction, revenue growth, profit growth, management development, and staff development. This front-line management position leads their team to operational excellence. As a valued SERVPRO® franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow. Training and development program available, which can include industry certifications.
In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened®!”
Primary Responsibilities
- Manage the customer and client experience and overall customer satisfaction tracked with online reviews
- Provide priority response to potential customers
- Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software
- Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
- Review job site documentation to support the services provided and ensure proper client requirements and billing process
- Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times
Position Requirements
- Effective written and oral communication with intermediate math and computer skills
- Experience in cleaning/restoration preferred
- High school diploma/GED
- IICRC certifications preferred, Xactimate® experience a PLUS!
- Valid drivers license required
- Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
- Ability to sit/stand/walk for prolonged periods of time
- Ability to repetitively push/pull/lift/carry objects
- Ability to work with/around cleaning products/chemicals
- Ability to travel locally and out of state when necessary
- Ability to successfully complete a background check subject to applicable law
Company Description
SERVPRO of Wheaton/Kensington understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."
SERVPRO of Wheaton/Kensington specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Wheaton/Kensington can also mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Wheaton/Kensington.