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20 Realpage Customer Success Manager Jobs Hiring Near You

RealPage

Customer Success Mgr III

Overview The Customer Success Manager engages regularly with high-value customer accounts ... Understand customer's business goals and establish a RealPage wide customer plan that aligns ...

RealPage, Inc.

Customer Success Mgr III

Richardson, TX · On-site +1

$85K - $145K/yr

Overview The Customer Success Manager engages regularly with high-value customer accounts ... Understand customer's business goals and establish a RealPage wide customer plan that aligns ...

RealPage, Inc.

Customer Success Mgr III

Richardson, TX · Remote

$85K - $145K/yr

The Customer Success Manager engages regularly with high-value customer accounts, providing ... Understand customer's business goals and establish a RealPage wide customer plan that aligns ...

RealPage, Inc.

Solution Consultant I

Richardson, TX · On-site +1

$70K - $120K/yr

... success criteria * Translate customer needs into solution designs aligned with RealPage product ... Proven ability to multitask, prioritize, and manage competing project timelines * Self-directed ...

RealPage, Inc.

Solution Consultant I

Richardson, TX · Remote

$70K - $120K/yr

... success criteria * Translate customer needs into solution designs aligned with RealPage product ... Proven ability to multitask, prioritize, and manage competing project timelines * Selfdirected ...

RealPage, Inc.

Solution Consultant I

Richardson, TX · Remote

$70K - $120K/yr

... success criteria * Translate customer needs into solution designs aligned with RealPage product ... Proven ability to multitask, prioritize, and manage competing project timelines * Selfdirected ...

RealPage, Inc.

Onboarding Consultant I

Richardson, TX · On-site

$56K - $95K/yr

... management KNOWLEDGE/SKILLS/ABILITIES * Required: * Strong communication, presentation, and ... Customer-focused mindset and a commitment to ensuring customer success Salary and Benefits RealPage ...

RealPage, Inc.

Onboarding Consultant I

Richardson, TX · Hybrid

$56K - $95K/yr

... management KNOWLEDGE/SKILLS/ABILITIES * Required: * Strong communication, presentation, and ... Customer-focused mindset and a commitment to ensuring customer success Salary and Benefits RealPage ...

RealPage, Inc.

Customer Solution Architect

Richardson, TX · On-site

$85K - $145K/yr

Partner with Sales, Delivery, Success, and Product Management to develop and recommend processes, systems, and documentation that create visibility and efficiency gains for customers and RealPage

New

RealPage, Inc.

Onboarding Consultant I

Richardson, TX · Hybrid

$56K - $95K/yr

... management KNOWLEDGE/SKILLS/ABILITIES * Required: * Strong communication, presentation, and ... Customer-focused mindset and a commitment to ensuring customer success Salary and Benefits RealPage ...

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RealPage Jobs Information

Do workers at RealPage get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and April 2026.

Does RealPage pay people when they’re sick?

Yes. Most people get paid when they’re sick.
78% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Is the health insurance from RealPage affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and December 2025.

Do workers at RealPage worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2025.

Do RealPage workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2025.

How easy is it to get time off at RealPage?

Some people find it hard to get time off.
38% of people report it’s hard to get time off.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do RealPage managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2025.

Do jobs at RealPage spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2025.

How easy is it to take sick days at RealPage?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at RealPage feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at RealPage get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and April 2026.

Is it stressful to work at RealPage?

Most people feel stressed out here.
78% of people say they often feel stressed out at work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at RealPage enjoy their jobs?

Only some people enjoy their job.
57% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.

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Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at RealPage?

Most people didn’t get enough training when they started.
89% of people report they didn’t get enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at RealPage?

Most people aren’t given support to advance their career here.
In the last year, 89% of people report not being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think RealPage’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how RealPage is doing?

Most people don’t feel well informed about how the company is doing.
75% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.
What other companies are hiring for Customer Success Manager jobs?
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Infographic showing various Customer Success Manager job openings at Realpage in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 45% Physical, 15% Hybrid, and 40% Remote job distribution.

Customer Success Mgr III

RealPage

Remote

Other

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

RealPage rating

6.0

Company rating: 6.0 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

224th of 242 rated software companies

Job description

Overview
The Customer Success Manager engages regularly with high-value customer accounts, providing relationship management that drives value outcomes. The Customer Success Manager comprehensively understands their customers' business objectives and challenges.As part of their regular customer engagement, the Customer Success Manager will suggest best practices and RealPage offerings that will drive value and help the customer achieve their business goals.
Responsibilities
  • Effectively communicate with customers to understand their needs, provide timely updates, and ensure clarity on solutions and services.
  • Develop and deliver clear, concise, and compelling presentations, reports, and documentation to internal teams and senior leadership stakeholders to ensure alignment and transparency.
  • Understand customer's business goals and establish a RealPage wide customer plan that aligns RealPage work to approved joint initiatives that will drive verified outcomes for our customers.
  • Deeply understand the customer's business environment and identify appropriate opportunities for products/services that will drive customer's desired business outcomes.
  • Work with cross functional teams simultaneously, including Sales, Product, Delivery, Support, and Marketing to ensure a cohesive customer experience.
  • Coordinate efforts to address customer needs, share insights, and implement best practices, fostering a culture of teamwork and continuous improvement.
  • Drive innovation by identifying opportunities for process improvements and new solutions that enhance the customer experience.
  • Champion the adoption of cutting-edge tools and technologies, and contribute to the development of strategies that deliver long-term value and competitive advantage for customers.
  • Effectively develop and maintain strong relationships with key stakeholders, leveraging influence and negotiation skills to advocate for customer needs, drive adoption of solutions, and ensure mutual success.
  • Proactively address concerns, mediate conflicts, and negotiate favorable outcomes that align with both customer objectives and company goals.
  • Share knowledge, insights, lessons learned and answer team questions through various tools, improving overall team performance.
  • Demonstrates sound judgement and effective decision making.
Qualifications
  • Bachelor's degree or equivalent experience.
  • 6+ years of experience in customer success management, relationship management, account management, multi-family management or operations role with customer interactions, or business development.
  • Experience with providing superior customer experience that exceeds expectation.
  • Customer centric mindset.
  • 3+ year experience working in or technically supporting the Property Management industry desired.
Required
  • Knowledge/Skills/Abilitie Must be organized, have good time management skills.
  • Demonstrates a customer-centric mindset and has an understanding of customer success principles.
  • Experience using customer insights to identify opportunities for mutual success and drive outcomes.
  • Experience with customer outreach with a variety of channels including phone, email and online.
  • Experience with Salesforce or other comparable Customer Relationship Management systems.
  • Mastery of Microsoft Office products (Word, Excel, PowerPoint, Teams, Outlook, etc.).
  • Excellent written, verbal, presentation, and interpersonal communication skills.
  • Self-starter with demonstrated performance drive and execution, and proven ability to consistently meet and exceed objectives and take on more responsibility as time permits.
  • Ability to learn quickly, adapt to new situations.
  • Strong problem-solving skills and effective decision-making skills.
  • Proven experience working in a collaborative team environment.
  • Demonstrated creativity, forward-thinking, and the ability to implement new ideas that enhance customer satisfaction and success.
  • Strong conflict resolution capabilities, works out tough agreements and settles disputes equitably, settles differences in productive ways with minimum noise.
  • Keeps up with industry insights and uses knowledge to guide actions.
  • Effectively influences and negotiates, advocating for customer needs, driving adoption of solutions, and ensuring mutual success.
#LI-VM2
#LI-REMOTE
Physical Demands And Working Conditions
Physically able to participate in training sessions, presentations, and meetings, as needed Ability to work extended hours as needed (may be required at times) While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for long periods. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 10+ pounds.
SALARY AND BENEFITS
  • RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
  • Health, dental, and vision insurance.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Professional development opportunities.
  • Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.
Pay Range
USD $85,200.00 - USD $145,200.00 /Yr.

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