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60 Realpage Customer Service Jobs Hiring Near You

RealPage, Inc.

Insurance Team Leader

Richardson, TX · On-site

$51 - $86/hr

Monitor service quality, productivity, and customer satisfaction. * Support agents with complex ... RealPage provides a competitive salary package along with a comprehensive benefit plan that ...

RealPage, Inc.

Licensed Insurance Agent

Richardson, TX · Remote

$17.84 - $30.43/hr

Overview Looking for a role where your customer service skills make a difference and where the company invests in you from day one? Join RealPage Insurance as a Licensed Insurance Agent I, supporting ...

RealPage, Inc.

Licensed Insurance Agent

Richardson, TX · Remote

$17.84 - $30.43/hr

Looking for a role where your customer service skills make a difference and where the company invests in you from day one? Join RealPage Insurance as a Licensed Insurance Agent I, supporting renters ...

RealPage, Inc.

Licensed Insurance Agent

Richardson, TX · On-site

$17.84 - $30.43/hr

Overview Looking for a role where your customer service skills make a difference and where the company invests in you from day one? Join RealPage Insurance as a Licensed Insurance Agent I, supporting ...

RealPage

Manager Solution Consulting

Richardson, TX · On-site

$95 - $161/hr

Engage with leaders across RealPage Business Units and Professional Services teams to ensure alignment in customer-facing activities * Lead portfolio customer engagements and drive exceptional ...

RealPage, Inc.

Product Support Agent III

Richardson, TX · On-site

... customer service experience, 4-5 years experience within a Software As A Service (SAAS) or RealPage Product Support team or a Bachelors or higher degree in a related field of study * Proficient in ...

RealPage, Inc.

Solutions Architect I

Richardson, TX · On-site

$142K - $242K/yr

... RealPage, our focus is on building great products that solve real-world problems for our customers ... design scalable services, derisk delivery, and raise the bar on quality and velocity. In our ...

RealPage, Inc.

Solutions Architect I

Richardson, TX · On-site

$142K - $242K/yr

... RealPage, our focus is on building great products that solve real-world problems for our customers ... design scalable services, derisk delivery, and raise the bar on quality and velocity. In our ...

RealPage, Inc.

Manager Solution Consulting

Richardson, TX · On-site

$94K - $161K/yr

Engage with leaders across RealPage Business Units and Professional Services teams to ensure alignment in customer-facing activities * Lead portfolio customer engagements and drive exceptional ...

RealPage, Inc.

Solutions Architect I

Richardson, TX · On-site

$142K - $242K/yr

... RealPage, our focus is on building great products that solve real-world problems for our customers ... design scalable services, derisk delivery, and raise the bar on quality and velocity. In our ...

RealPage, Inc.

Manager Solution Consulting

Richardson, TX · On-site

$94K - $161K/yr

Engage with leaders across RealPage Business Units and Professional Services teams to ensure alignment in customer-facing activities * Lead portfolio customer engagements and drive exceptional ...

RealPage, Inc.

Solutions Architect I

Richardson, TX · On-site

$142 - $242/hr

... RealPage, our focus is on building great products that solve real-world problems for our customers ... services, derisk delivery, and raise the bar on quality and velocity. In our environment ...

RealPage, Inc.

Solutions Architect I

Richardson, TX

$60.25 - $79.25/hr

... RealPage, our focus is on building great products that solve real-world problems for our customers ... design scalable services, derisk delivery, and raise the bar on quality and velocity. In our ...

RealPage, Inc.

Solutions Architect I

Richardson, TX

$60.25 - $79.25/hr

... RealPage, our focus is on building great products that solve real-world problems for our customers ... design scalable services, derisk delivery, and raise the bar on quality and velocity. In our ...

RealPage, Inc.

Solutions Architect I

Richardson, TX · On-site

$142K - $242K/yr

... RealPage, our focus is on building great products that solve real-world problems for our customers ... design scalable services, derisk delivery, and raise the bar on quality and velocity. In our ...

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All JobsRealpage Customer Service Jobs

RealPage Jobs Information

Do workers at RealPage get paid breaks?

Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and April 2026.

Does RealPage pay people when they’re sick?

Yes. Most people get paid when they’re sick.
78% of people say they would get paid if they were sick but scheduled to work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Is the health insurance from RealPage affordable enough for their workers?

Most people say the health insurance costs are okay.
80% of people say the health insurance costs are okay
Based on data from 5 people who took the Breakroom Quiz between March 2025 and December 2025.

Do workers at RealPage worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2025.

Do RealPage workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
60% report that they don’t have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2025.

How easy is it to get time off at RealPage?

Some people find it hard to get time off.
38% of people report it’s hard to get time off.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

Do RealPage managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2025.

Do jobs at RealPage spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and April 2025.

How easy is it to take sick days at RealPage?

Most people find it easy to take sick days.
67% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at RealPage feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at RealPage get to take their breaks without interruption?

Most people get breaks without interruption.
67% of people report that they get to take their breaks without interruption.
Based on data from 6 people who took the Breakroom Quiz between March 2025 and April 2026.

Is it stressful to work at RealPage?

Most people feel stressed here.
78% of people say they often feel stressed at work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at RealPage enjoy their jobs?

Only some people enjoy their job.
57% of people report they don’t enjoy their job.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at RealPage recommend working with their team?

Only some people recommend working with their team.
67% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get enough training when they start at RealPage?

Most people didn’t get enough training when they started.
89% of people report they didn’t get enough training when they started working here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people get support to advance at RealPage?

Most people aren’t given support to advance their career here.
In the last year, 89% of people report not being given support to advance their career here.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people think RealPage’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
78% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and April 2026.

Do workers feel well informed about how RealPage is doing?

Most people don’t feel well informed about how the company is doing.
75% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and April 2026.

What are the most popular job types at Realpage?

    What are the most popular jobs at Realpage?

    What are the most popular categories at Realpage?

    Infographic showing various Customer Service job openings at Realpage in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 26% Physical, 6% Hybrid, and 68% Remote job distribution.

    Team Leader, Licensed Insurance Agent

    RealPage

    Richardson, TX • On-site

    $51 - $86/hr

    Other

    Medical, Dental, Vision, Retirement, PTO

    Posted 16 days ago

    RealPage rating

    6.0

    Company rating: 6.0 out of 10

    Based on 9 frontline employees who took The Breakroom Quiz

    227th of 247 rated software companies

    Job description

    Overview

    As a Team Leader, you’ll help lead a high-performing team of 12-18 licensed insurance agents supporting RealPage customers. You’ll play a key role in creating an exceptional customer experience, coaching team members, improving performance, and partnering with leadership to achieve business goals.


    This is an opportunity to make a visible impact while developing your leadership skills in a collaborative, fast-paced contact center environment.


    Responsibilities

    • Lead, coach, and motivate a team of licensed insurance agents.

    • Monitor service quality, productivity, and customer satisfaction.

    • Support agents with complex customer questions, service issues, and escalations.

    • Provide ongoing feedback, coaching, and performance guidance.

    • Conduct regular team meetings and coaching sessions.

    • Help identify process improvements and resolve operational challenges.

    • Partner with managers on staffing, scheduling, employee development, and performance management.

    • Maintain accurate documentation and reporting related to team performance.

    • Collaborate with internal teams, including product management, product development, implementation, and product support.

    • Promote a positive, inclusive, and customer-focused team culture.

    • Serve as a backup resource for phones and other operational needs.

    • Participate in evening or weekend coverage as business needs require.


    Qualifications

    • Active Property & Casualty Insurance license.

    • At least two years of experience in a call center, contact center, or customer service environment.

    • Previous people-leadership or coaching experience preferred.

    • Strong written and verbal communication skills.

    • Excellent customer service and relationship-building abilities.

    • Strong problem-solving, decision-making, and organizational skills.

    • Ability to accurately document information and manage multiple priorities.

    • Proficiency with Microsoft Outlook, Excel, Word, and other business systems.

    • Professional, dependable, accountable, and customer-focused approach.

    • Flexibility to work contact center hours based on business needs.

    • Ability to remain in a seated or standing position for extended periods, with occasional movement as needed.


    SALARY AND BENEFITS



    • RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:

    • Health, dental, and vision insurance.

    • Retirement savings plan with company match.

    • Paid time off and holidays.

    • Professional development opportunities.

    • Performance-based bonus based on position.


    Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.


    Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.


    #LI-Hybrid


    #LI-JW1


    Pay Range

    USD $50,500.00 - USD $85,900.00 /Yr.

    #J-18808-Ljbffr

    What RealPage employees say

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