60 Realpage Customer Service Jobs Hiring Near You

The Solution Consultant (SC) is an integral member of the strategic implementation organization.  The SC is responsible for successful Saas delivery, specifically the deployment of the RealPage solutions.  This team member will work directly with customers as well as with internal stakeholders to architect scalable, flexible and resilient solutions that specifically address each customer's business requirements. This team member will play a critical role in managing and providing strategic guidance on full life-cycle implementations. They will be responsible for understanding business strategy and use cases across the various workstreams within our customers' business, creating and delivering customized product implementations that solve customer needs. Working with service delivery, business units, and other stakeholders, they are responsible for the overall implementation of a customer's RealPage solutions. Operating in a client-facing role, this team member must work collaboratively with people at all levels within customer organizations, tailoring communication to meet the needs of various stakeholders.

• Define customers business requirements and current state of operations.
• Develop change management strategy to align current and future state of operations.
• Track achievements of defined requirements and adoption success.
• Develop ongoing customer partnership/trusted advisor status.
• Connect business requirements with functional capabilities of RealPage products.
• Formulate solution framework to drive a successful implementation.
• Lead presale and implementation discovery discussions with key roles of customer.
• Partner with the Engagement Management team in providing input for the larger implementation project plan.
• Plan and manage system design, partnering with internal delivery teams for execution.
• Plan and establish go-live activities relative to solution integration, including training and ongoing support.
• Proactively participate in mentoring team members.
• Proactively participate in team and/or department initiatives.
• Engage in relationships across internal business units providing contributions on behalf of implementations. 

• Required:
  • Minimum 8 years of Multifamily experience.
  • Expert level knowledge of multiple RealPage product families and integrations.
  • Advanced level proficiency in all Consulting processes.
  • Ability to engage and lead conversations with C-Level executives.
  • Travel Required up to 15%.
• Preferred:
  • Bachelor's Degree or equivalent experience.

KNOWLEDGE/SKILLS/ABILITIES

• Excellent verbal and written communication skills.
• Strong analytical, research and problem-solving skills.
• Ability to work independently, multi-task, achieve tight deadlines and take ownership on multiple projects.
• Ability to engage and lead conversations with C-Level executives.

Physical Demands and Working Conditions

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must have the ability to operate a personal computer and express or exchange ideas by means of the spoken word. May be required to sit and/or stand for long periods of time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. May be required to lift or move 10+ pounds.

Salary and Benefits

RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:

• Health, dental, and vision insurance.
• Retirement savings plan with company match.
• Paid time off and holidays.
• Professional development opportunities.
• Performance-based bonus based on position.

Compensation may vary depending on your location, qualifications including job-related education, training, experience, licensure, and certification, that could result at a level outside of these ranges. Certain roles are eligible for additional rewards, including annual bonus, and sales incentives depending on the terms of the applicable plan and role as well as individual performance.

Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.

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