PSEG
PSEG

60 Pseg Customer Service Representative Jobs Hiring Near You

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you're looking for a place where you can build a meaningful ...

New

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you're looking for a place where you can build a meaningful ...

9504 Sr IT Mgr

Newark, NJ · On-site

$136K - $137K/yr

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you're looking for a place where you can build a meaningful ...

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you're looking for a place where you can build a meaningful ...

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you're looking for a place where you can build a meaningful ...

Sr Market Research Analyst

Melville, NY · On-site

$79K - $125K/yr

Job Summary: PSEG Long Island's Customer Intelligence team is seeking analytically driven and ... service and product strategies for different customer segments. * Establishing, defining, and ...

9504 Sr IT Mgr

Newark, NJ

$137K - $137K/yr

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you're looking for a place where you can build a meaningful ...

Sr IT Supervisor - OT

Bethpage, NY · On-site

$121K - $199K/yr

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you're looking for a place where you can build a meaningful ...

Job Summary PSEG has been recognized for its commitment to its workforce, customers and communities ... Partner with HR Centers of Excellence in the process improvement of HR products, services and ...

Showing results 41-60

PSEG Jobs Information

Do workers at PSEG get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and June 2026.

Does PSEG pay people when they’re sick?

Yes. Most people get paid when they’re sick.
95% of people say they would get paid if they were sick but scheduled to work.
Based on data from 73 people who took the Breakroom Quiz between November 2024 and July 2026.

At PSEG, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
94% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from PSEG affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 47 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at PSEG?

Most people get paid time off work.
84% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 43% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 30 people who took the Breakroom Quiz between January 2025 and June 2026.

Do workers at PSEG worry about hours?

Most people don’t worry about getting enough hours.
79% of people report they don’t worry about getting enough hours.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and June 2026.

Do PSEG workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
59% report that they don’t have enough control over which shifts they work.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for PSEG workers to change shifts?

Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at PSEG?

Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 71 people who took the Breakroom Quiz between December 2024 and July 2026.

Do PSEG managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at PSEG spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at PSEG?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 72 people who took the Breakroom Quiz between December 2024 and July 2026.

Is a PSEG job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and July 2025.

Is working at PSEG good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
42% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at PSEG feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at PSEG get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 63 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at PSEG?

Some people feel stressed here.
51% of people say they often feel stressed at work.
Based on data from 70 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at PSEG enjoy their jobs?

Most people enjoy their job.
88% of people report they enjoy their job.
Based on data from 68 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at PSEG recommend working with their team?

Only some people recommend working with their team.
35% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at PSEG?

Most people got enough training when they started.
83% of people report they got enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at PSEG?

Most people are given support to advance their career here.
In the last year, 86% of people report being given support to advance their career here.
Based on data from 72 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think PSEG’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how PSEG is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

Infographic showing various Customer Service Representative job openings at Pseg in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, and 6% Hybrid job distribution.

9575 Facilities Specialist

PSEG

Bridgewater, NJ

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


Key responsibilities

  • Oversees and performs maintenance and service repairs on critical Data Center Systems such as UPS, PDU, Diesel Generators, ATS equipment, Building Controls, Chillers, CRAH Units, and related electrical and mechanical infrastructure.

  • Interprets building codes and regulations related to electrical and mechanical installation, and reviews blueprints, wiring diagrams, and job specifications for installation and maintenance tasks.

  • Coordinates and oversees maintenance vendors during maintenance and repair activities, ensuring safety, equipment protection, and power continuity for the facility.


PSEG rating

8.8

Company rating: 8.8 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

6th of 53 rated energy and utility


Job description

Requisition: 84171
 
PSEG Company: PSEG Services Corp.
 
Salary Range: $ 79,400 - $ 125,600
 
Work Location Category: Onsite
 
We’re one of the country’s largest energy companies, with a vision of powering a future where people use energy more efficiently and it’s safer and delivered more reliably than ever. We’re also deeply connected to the communities we serve, with more than 13,000 employees working together to support our customers and make a difference every day.
Here, you’ll have the stability and exciting opportunities that come with being a Fortune 500 company — along with a supportive, friendly work environment where your contributions are valued.

We offer a flexible work environment designed to balance employee needs with collaboration and operational excellence. Roles fall into two categories:
Onsite: Employees work onsite daily.
Hybrid: A blend of remote and onsite work, with at least three onsite days per week required.

As an employee, if you are regularly scheduled to work 20 or more hours per week, you will have access to a wide range of comprehensive benefits from day one, designed to support your total well-being: medical, dental, vision, parental leave and family leave programs, behavioral health programs, 401(k) with company match, life insurance, tuition reimbursement, and generous paid time off.

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you’re looking for a place where you can build a meaningful career and help power and support our communities, we’d love to welcome you to the team.

PSEG is not offering visa sponsorship for this position.

Job Summary

                                   At this time, only current PSEG employees are being considered. 

Critical Facilities Engineer who understands best in class service. The incumbent will be an important member of our facilities team at our Bridgewater Facility where we manage one of the most efficient and cost-effective Data Center/Mission Critical Facilities. Within this role, you will work with a team of other electrical and mechanical focused mechanics/technicians performing and overseeing maintenance and repair for our data center environment and associated infrastructure. The requirement for uptime is imperative as well as keeping our facilities maintained to a very high standard in order to insure uninterrupted service for our internal client and the Organization. You will be working in a Mission Critical/Data Center environment and on associated critical systems (UPS, PDU, STS, Diesel Generators, ATS , Fire Suppression, Mechanical Plant and Environmental Data Room equipment and associated DDC Building Controls Etc.), as well as electrical and mechanical support equipment and systems. No disruption to mission critical infrastructure support elements is paramount.

Job Responsibilities
  • Oversees/Performs maintenance and service repairs on critical Data Center Systems. (UPS, PDU, Diesel Generators, ATS equipment and Building Controls, Chillers, CRAH Unit, Etc.) This will encompass all electrical equipment and systems that include power distribution components/wiring, electronic components and mechanical systems throughout the data center/facility to ensure efficient operation and adherence with relevant codes.
  • Interprets building codes and regulations as they relate to electrical/mechanical installation.
  • Reads and reviews blueprints, floor plans, wiring diagrams and job specifications to determine best method of installing/maintaining electrical and mechanical infrastructure. Prepares and presents estimates of cost of parts, equipment, and any supplies of proposed installation or repairs.
  • On-call emergency response to building issues and regional on-call rotation through phone, e-mail, and building automation system.
  • Operate and inspect emergency power generation and reliability equipment; determining if systems are functioning properly and that maintenance is performed in accordance with original manufacturer’s recommendations while also following internal protocol. Installs new equipment or replacement parts for existing units according to specifications and established safety guidelines, relies on instructions and pre-established guidelines to perform the functions of the job.
  • During staff shifts, will schedule, coordinate, and oversee all maintenance vendors during maintenance and break/fix events to ensure personnel safety, protect the Facility’s critical equipment, and maintain power to the critical load. Collect and generate vendor field service reports describing all activities (preventive maintenance, repairs, etc.) performed at the Facility.
  • Ensure all maintenance activities are performed in accordance with approved MOPs and the PSEG Mission Critical Facility work rules. Perform periodic technical and quality reviews of all MOPs, SOPs and SOOs to ensure that the most “up-to-date” techniques and safety guidelines are utilized as well as being compliant with City, State and EPA regulations.
  • Assist/Develop reliability reports (Risk Analysis) to assist in identifying areas of concern that could develop into future problems. Conduct oversight/training with other technicians and personnel on equipment/system maintenance, repairs and operation.
  • Daily walk-through/inspections of the Facility while documenting parameters such as power availability, temperature and humidity, alarm status, etc. to be catalogued and compared for identification of discrepancies and trends. Ensures availability and capacity targets are achieved and maintained for data center and technical infrastructure for the PSEG Data Center/Operation environment.
Job Specific Qualifications
  • High School diploma or GED.
  • Minimum six years of “hands on” maintenance and repair experience within mission critical facilities. Emergency Generators, Parallel Switchgear, electrical distribution (MV/LV switchgear and associated controls), critical and essential STS, PDU, UPS, and related switchgear. HVAC, Chilled water plant, air handling units, computer grade cooling systems, (CRAC/CRAH) and building monitoring/control systems (BAS). Fire Suppression Systems. Fuel distribution systems etc. 
  • Possess a complete understanding and working knowledge of all infrastructure components and system operations at the Data Center Facility Environment.
  • Demonstrated experience in operating, maintaining, repairing, inspecting and testing critical electrical distribution systems and components, electrical connections to critical facility equipment, Mechanical support systems and building management/automation equipment using necessary hand tools and testing equipment.
  • Ability to read commercial building blueprints and understand electrical single lines and schematics.
  • Strong Technical Writing skills and experience as well as creating, coordinating, updating and/or modifying MOP/SOPs/SOOs for critical facilities equipment, to include supporting new systems and researching technical requirements.
  • May be required to complete formal training in area of specialty.
  • Reliable transportation and be able to respond to “on call” emergencies, as well as work on nights or weekends when required. Valid driver’s license required.
  • Potential candidates/employees must successfully complete a NERC CIP background check and drug screen.


Desired

  • Extensive Background/Education/Certification and equivalent work experience in the Electrical and Mechanical field is highly desired. Strong emphasis on technical skills/training, with the intent to obtain further knowledgebase requirements in a reasonable time period.
  • Computer skills related to Microsoft office suite and real estate management systems and IWMS software (preferably Tririga).

Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are: (1) a citizen or national of the USA; OR (2) a lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR (3) a citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list not also a citizen, national, permanent resident of any country not listed; OR (4) a “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3)).

As an employee of PSEG, you should be aware that during emergency restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations. 
For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. 
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.

If you are a current PSEG Long Island (PSEGLI) employee and offered an opportunity with PSEG or any of its subsidiaries other than PSEGLI, you will be treated as a new hire.  Please note that as a new hire to PSEG, your benefits will change and generally will be consistent with other similarly situated PSEG new hires. Similarly, for PSEG employees who accept job opportunities with PSEGLI, your benefits will change and generally be consistent with other similarly situated new hires of PSEGLI. 

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals. 
PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.
If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com.  Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.
ADDITIONAL EEO INFORMATION (Click link below)
Know your Rights: Workplace Discrimination is Illegal


What PSEG employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


PSEG logo

About PSEG

Sourced by ZipRecruiter

This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and help drive the success of our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move us forward in our operational excellence journey. PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener Energy.

Industry

Clean energy services

Company size

10,000+ Employees

Headquarters location

Newark, NJ, US