ZipRecruiter

Log In

PSEG
PSEG

60 Pseg Customer Service Representative Jobs Hiring Near You

PSEG

Customer Planning Representative

Hicksville, NY · On-site

$37.14 - $63.68/hr

... of electric service. * Determine prepare and/or perform-demand, load factor, projected revenue ... Some positions at PSEG require access to information covered by the Department of Energy ...

New

PSEG

Turbine Services Supervisor

Hancocks Bridge, NJ

... PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If ... department/ represented associates for a minimum of 12 continuous months. For those who have ...

PSEG

Turbine Services Supervisor

Hancocks Bridge, NJ

... PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If ... department/ represented associates for a minimum of 12 continuous months. For those who have ...

PSEG

Manager Government Affairs & Advocacy

Newark, NJ

... PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If ... Serving as a key external representative for PSEG, the role builds effective working relationships ...

PSEG

Customer Operations Supervisor

Newark, NJ · On-site

$75K - $118K/yr

Requisition :77339 PSEG Company: Public Service Electric & Gas Co. Salary Range : $75,000- $118,700 ... Direct supervision of customer-facing bargaining unit associates, with a strong emphasis on ...

PSEG

Manager Government Affairs & Advocacy

Newark, NJ

... PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If ... Serving as a key external representative for PSEG, the role builds effective working relationships ...

PSEG

Customer Operations Coordinator

Springfield, NJ · On-site

Requisition: 83973 PSEG Company: Public Service Electric & Gas Co. Salary Range: $ 57,800 - $ 86 ... Field & Metering Operations, Billing, Customer Contact, Perform SAP/CCS/EMPOWER data entry and ...

PSEG

5046 Sr Accounts Payable Analyst

Newark, NJ

$23.50 - $31.25/hr

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you're looking for a place where you can build a meaningful ...

PSEG

Process Analyst - Customer Ops

Newark, NJ

Requisition: 83991 PSEG Company: Public Service Electric & Gas Co. Salary Range: $ 93,600 - $ 148 ... Customer Care Billing Operations maintains customer accounts and ensures the accurate and timely ...

PSEG

5046 Sr Accounts Payable Analyst

Newark, NJ · On-site

$23.50 - $31.25/hr

More than 13,000 people already call PSEG their work home, taking pride in providing safe, reliable service to millions of customers. If you're looking for a place where you can build a meaningful ...

next page

Showing results 1-20

All JobsPseg JobsPseg Customer Service Representative Jobs

PSEG Jobs Information

Do workers at PSEG get paid breaks?

Yes. Most people get paid breaks.
75% of people say they get paid breaks.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and June 2026.

Does PSEG pay people when they’re sick?

Yes. Most people get paid when they’re sick.
95% of people say they would get paid if they were sick but scheduled to work.
Based on data from 73 people who took the Breakroom Quiz between November 2024 and July 2026.

At PSEG, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
94% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 31 people who took the Breakroom Quiz between May 2025 and July 2026.

Is the health insurance from PSEG affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 47 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at PSEG?

Most people get paid time off work.
84% of people say they get paid time off.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 50% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 43% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 30 people who took the Breakroom Quiz between January 2025 and June 2026.

Do workers at PSEG worry about hours?

Most people don’t worry about getting enough hours.
79% of people report they don’t worry about getting enough hours.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and June 2026.

Do PSEG workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
59% report that they don’t have enough control over which shifts they work.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for PSEG workers to change shifts?

Some people find it hard to change shifts.
56% of people report that it’s hard to change shifts if they need to.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to get time off at PSEG?

Most people find it easy to get time off.
94% of people report it’s easy to get time off.
Based on data from 71 people who took the Breakroom Quiz between December 2024 and July 2026.

Do PSEG managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
87% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 61 people who took the Breakroom Quiz between November 2024 and June 2026.

Do jobs at PSEG spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
15% of people report that their job takes up time that they don’t get paid for.
Based on data from 62 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at PSEG?

Most people find it easy to take sick days.
82% of people report that it’s easy to take time off if they are sick.
Based on data from 72 people who took the Breakroom Quiz between December 2024 and July 2026.

Is a PSEG job good for students?

Most students say this is a good place to work if you’re studying.
80% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between March 2025 and July 2025.

Is working at PSEG good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
42% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at PSEG feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at PSEG get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 63 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at PSEG?

Some people feel stressed out here.
51% of people say they often feel stressed out at work.
Based on data from 70 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people at PSEG enjoy their jobs?

Most people enjoy their job.
88% of people report they enjoy their job.
Based on data from 68 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at PSEG recommend working with their team?

Only some people recommend working with their team.
35% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 31 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at PSEG?

Most people got enough training when they started.
83% of people report they got enough training when they started working here.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at PSEG?

Most people are given support to advance their career here.
In the last year, 86% of people report being given support to advance their career here.
Based on data from 72 people who took the Breakroom Quiz between November 2024 and July 2026.

Do people think PSEG’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 65 people who took the Breakroom Quiz between November 2024 and July 2026.

Do workers feel well informed about how PSEG is doing?

Most people feel well informed about how the company is doing.
70% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 30 people who took the Breakroom Quiz between July 2025 and July 2026.

What other companies are hiring for Customer Service Representative jobs?

What are the most popular jobs at Pseg?

What are the most popular categories at Pseg?

Infographic showing various Customer Service Representative job openings at Pseg in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 87% Physical, and 13% Hybrid job distribution.

Customer Planning Representative

PSEG

Hicksville, NY • On-site

$37.14 - $63.68/hr

Full-time

Posted 2 days ago

New

PSEG rating

8.8

Company rating: 8.8 out of 10

Based on 79 frontline employees who took The Breakroom Quiz

6th of 53 rated energy and utility

Job description

Union Local: IBEW 1049

Summary:
​$36.41 - $62.43 per hour

Job Duties & Responsibilities:
  • Responsible for handling all customer inquiries, requests, complaints, etc. involving the establishment and maintenance of electric service.
  • Determine prepare and/or perform-demand, load factor, projected revenue, proper metering equipment, rate application, service deposits, agreements for electric extensions, application of tariffs, rules and regulations codes and standards, secure easements, communicate company programs, service inspections. 
  • Applying technical expertise and company construction standards, design and application standards, procedures and guides, plan, design, prepare sketches, cost estimates and necessary orders for the construction and maintenance of all electric transmission and distribution facilities. 
  • Act as coordinator for work orders and be responsible for coordinating activities in order to provide service to the customer in a timely manner.

Job Qualifications:
  • Required to have an Associate's Degree in Engineering, Engineering Technology or Computer Science from an accredited engineering or technological school.
  • Electrical background/utility experience is preferred.
  • Curriculums must be from an ABET or equivalent accredited engineering or technical school or program.
  • A valid US driver's license.
  • ADM Exam.
  • Compliance with the Department of Energy's regulation 10 CFR 810 is required.

Some positions at PSEG require access to information covered by the Department of Energy’s regulation 10 CFR 810 (Part 810). If applicable, the successful applicant must prove they are:
  • A citizen or national of the USA; OR 
  • A lawful permanent resident of the United States (Non-Conditional Permanent I-551 / Green Card / Permanent Resident Card holder); OR 
  • A citizen, national, or permanent resident of a “Generally Authorized” destination on the attached list and not also a citizen, national, permanent resident of any country not listed; OR 
  • A “Protected Individual” under the Immigration and Naturalization Act (8 U.S.C 1324b(a)(3))

As an employee of PSEG Long Island, you should be aware that during storm/outage restoration efforts, you may be required to perform functions different from normal operations and work extended hours beyond your regular work schedule. You may also be required to work on premise or in an alternate location as directed by the company.
 
For all roles, PSEGLI’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. 
Employees who are hired or transfer into a federally regulated role (including positions covered by USDOT, PHMSA, or NRC regulations) are subject to random drug and alcohol testing, inclusive of marijuana. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and medically, the use of these products are prohibited for employees in federally regulated roles. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for a positive result.

If you are a current PSEG employee and offered an opportunity with PSEG Long Island, you will be treated as a new hire.  Please note that as a new hire to the Long Island subsidiary, your benefits will change and generally will be consistent with other similarly situated PSEG Long Island new hires.  Similarly, for PSEG Long Island employees who accept job opportunities with PSEG or any of its subsidiaries (other than PSEG Long Island), their benefits will change and generally be consistent with other similarly situated new hires of that company. 

PSEGLI is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.
 
PSEGLI is committed to providing reasonable accommodations to individuals with disabilities.  If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.
If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com.  Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.

What PSEG employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

PSEG logo

About PSEG

Sourced by ZipRecruiter

This is an exciting time to be joining PSEG. Our commitments, which include safety, integrity, customer focus, and diversity & inclusion, are the fabric of our culture and help drive the success of our business. We are fortunate to have an outstanding workforce of diverse and highly skilled talent who move us forward in our operational excellence journey. PSEG has more than 12,000 employees who are dedicated to the communities we serve and embody our vision: People providing Safe, Reliable, Economic and Greener Energy.

Industry

Clean energy services

Company size

10,000+ Employees

Headquarters location

Newark, NJ, US

Year founded

1903

View All PSEG Jobs