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66 Point Broadband Service Desk Analyst Jobs Hiring Near You

PS Logistics

Service Desk Analyst

Birmingham, AL · On-site

$19.25 - $26.25/hr

The Service Desk Analyst will triage, diagnose, and remediate a wide variety of technical issues ... They will respond to requests for new equipment, end-point applications and other related services.

PS Logistics

Service Desk Analyst

Birmingham, AL

$19.25 - $26.25/hr

The Service Desk Analyst will triage, diagnose, and remediate a wide variety of technical issues ... They will respond to requests for new equipment, end-point applications and other related services.

Point Broadband

Field Service Technician

Hagerstown, MD · On-site

This opportunity is a Point Broadband position, and candidates selected for hire will be employed ... Field Service Technician Hagerstown, MD At Point Broadband, we are dedicated to delivering the best ...

HireTalent

Service Desk Analyst

East Aurora, NY · On-site

$18.75 - $25.75/hr

Function: The Service Desk Analyst (SDA) is responsible for providing support for the planning ... single point of contact for client's internal and external end-users. Central duties include ...

HireTalent

Service Desk Analyst

East Aurora, NY

$18.75 - $25.75/hr

Function: The Service Desk Analyst (SDA) is responsible for providing support for the planning ... single point of contact for client's internal and external end-users. Central duties include ...

Macpower Digital Assets

Service Desk Analyst

San Antonio, TX · On-site

$17.50 - $24/hr

Job Summary: The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division and take ownership of ...

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Service Desk Analyst

San Antonio, TX

$17.50 - $24/hr

Job Summary: The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division and take ownership of ...

HireTalent

Service Desk Analyst

East Aurora, NY · On-site

$18.75 - $25.75/hr

Function: The Service Desk Analyst (SDA) is responsible for providing support for the planning ... single point of contact for client's internal and external end-users. Central duties include ...

HireTalent

Service Desk Analyst

East Aurora, NY · On-site

$18.75 - $25.75/hr

Function: The Service Desk Analyst (SDA) is responsible for providing support for the planning ... single point of contact for client's internal and external end-users. Central duties include ...

Harris

Service Desk Analyst

Saint Clair, PA · On-site

$22/hr

Service Desk Analyst Location: St Clair Hospital in Pittsburgh, PA (Onsite) About Altera Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support ...

Braden Business Systems

Service Desk Analyst:

Fishers, IN

$19.25 - $26.25/hr

... a Service Desk Analyst: Reasonable accommodations may be made to enable individuals with ... point of support for all users seeking support via telephone/voicemail, email, or in person. · ...

Paladin

Service Desk Analyst

Fort Worth, TX · On-site

$19.75 - $26.75/hr

Job Title: IT Service Desk Analyst (Customer Support) Work Location: Downtown Fort Worth, TX ... Serve as the first point of contact for all IT incidents and service requests from internal and ...

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Point Broadband Jobs Information

Do workers at Point Broadband get paid breaks?

Yes. Most people get paid breaks.
71% of people say they get paid breaks.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Point Broadband pay people when they’re sick?

Yes. Most people get paid when they’re sick.
100% of people say they would get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2026.

At Point Broadband, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
100% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

Is the health insurance from Point Broadband affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 6 people who took the Breakroom Quiz between July 2025 and April 2026.

Do people get paid time off at Point Broadband?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between July 2025 and April 2026.

Do workers at Point Broadband worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

Do Point Broadband workers get to choose the shifts they work?

Most people get to choose which shifts they work.
80% report that they have enough control over which shifts they work.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to get time off at Point Broadband?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Point Broadband managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

Do jobs at Point Broadband spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 5 people who took the Breakroom Quiz between December 2024 and January 2026.

How easy is it to take sick days at Point Broadband?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Point Broadband feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Point Broadband get to take their breaks without interruption?

Most people get breaks without interruption.
75% of people report that they get to take their breaks without interruption.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Point Broadband?

Some people feel stressed out here.
50% of people say they often feel stressed out at work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Point Broadband enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Point Broadband recommend working with their team?

Most people recommend working with their team.
75% of people report that they would recommend working with their immediate team to a friend.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at Point Broadband?

Some people didn’t get enough training when they started.
63% of people report they didn’t get enough training when they started working here.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at Point Broadband?

Only some people are given support to advance their career here.
In the last year, 57% of people report not being given support to advance their career here.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think Point Broadband’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
63% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how Point Broadband is doing?

Only some people feel well informed about how the company is doing.
43% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between December 2024 and March 2026.
What other companies are hiring for Service Desk Analyst jobs?
What are the most popular jobs at Point Broadband?
What are the most popular categories at Point Broadband?
Infographic showing various Service Desk Analyst job openings at Point Broadband in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Service Desk Analyst

PS Logistics

Birmingham, AL • On-site

$19.25 - $26.25/hr

Full-time

Re-posted 15 hours ago

Job description

Company Description
Founded in 2004, P&S Transportation is one of the fastest growing flatbed trucking operations with terminals nationwide. We are continuously expanding and improving our services through our commitment to hiring the best and brightest in the Logistics and Transportation field. By targeting experienced professionals, partnering with the best universities and recruiting straight from the top programs in logistics and operations, we support our vision to be on the cutting edge of transportation. Our goal is to stay ahead through our emphasis on driver satisfaction and retention, cutting edge technology, offering creative solutions, customer partnerships and smarter people than our competition. Our business is growing exponentially and we require the best to help us continue on our path of success. Join our team and be a part of the future of the industry.
We are continuously expanding and improving our services through our commitment to hiring the best and brightest in the Logistics and Transportation field. By targeting experienced professionals, partnering with the best universities, and recruiting straight from the top programs in logistics and operations, we support our vision to be on the cutting edge of transportation.
Job Description
The Service Desk Analyst will triage, diagnose, and remediate a wide variety of technical issues for end users across all areas of PS Logistics and its companies. They will respond to requests for new equipment, end-point applications and other related services. They will research root cause and resolve technical problems with end point devices and applications. This person will work in collaboration with other areas in IT to resolve enterprise-level system and application issues effecting end-users/endpoints. Respond to emails, phone calls, requests or problems reported via the ticketing system and in-person requests for technical support. This candidate will also manage the inventory of P&S' IT related equipment by tracking, documenting, and keeping an accurate count of on hand equipment as well as what is in the field. They will also manage relationships with a variety of vendors to purchase needed hardware and software for the company.
Qualifications
Essential Duties and Responsibilities, include but are not limited to:
  • Supports users/user groups on most aspects of user reported problems including software and hardware in a multiplatform environment.
  • Analyze, troubleshoot, diagnose, and repair hardware and software issues.
  • Assist in user management with Active Directory, Office365, Concur, DialPad and other platforms.
  • Will be required to assist with projects that are periodically assigned.
  • To triage a ticket fully until completion or needed escalation.
  • Participate in an on-call rotation to support after hour operations of the business.
  • The ability to travel if the need arises to support users at multiple locations.
  • Inventory and label company IT assets and document changes to them throughout their lifecycle.
  • Maintain asset documentation in a secure location that is accessible to appropriate IT personnel.
  • Document and control company software applications, licensing, and assist in tracking implementation of those licenses.
  • Prepare purchase requisitions for new hardware and software assets, including acquiring vendor quotes.
  • Purchase IT hardware and software assets, managing the approval and acquisition process.

Additional Information
A successful Service Desk Analyst must consistently demonstrate the company's Mission and Values. They must have good oral and written communication skills in order to effectively interact with customers, drivers and other team members in person and on the telephone. They must be customer service-oriented as well as team-oriented and must have good organizational skills. A successful Service Desk Analyst must be able to effectively manage multiple tasks simultaneously. Finally, they must be able to work a flexible schedule when needed to including weekends, evenings, and holidays.
This job is an hourly position with no guarantees for career progression. This does not mean that you will not be considered for other positions or opportunities.
PS Logistics complies with all applicable equal employment laws, including the Americans with Disabilities Act. Qualified individuals with a disability may request reasonable accommodation from the company.

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