Data Exchange Engineer
Dublin, OH · On-site
Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio ... analyzing and troubleshooting systems • CI/CD (Azure DevOps, GitLab, Jenkins, etc ...
65 Medical Mutual Service Desk Analyst Jobs Hiring Near You
Data Exchange Engineer
Dublin, OH · On-site
Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio ... analyzing and troubleshooting systems • CI/CD (Azure DevOps, GitLab, Jenkins, etc ...
Data Exchange Engineer
Dublin, OH · On-site
Medical Mutual employees must submit their applications through MySource. Note: This position is ... analysts or pay dividends to investors. Instead, we focus on developing products and services that ...
Data Exchange Engineer
Dublin, OH · On-site
Medical Mutual employees must submit their applications through MySource. Note: This position is ... analysts or pay dividends to investors. Instead, we focus on developing products and services that ...
Account Administrator- MHS
Dayton, OH · On-site
$19.50 - $26.25/hr
Description Medical Mutual employees must submit their applications through MySource. Note: This is ... analysts or pay dividends to investors. Instead, we focus on developing products and services that ...
Account Administrator- MHS
Dayton, OH · On-site
$19.50 - $26.25/hr
Description Medical Mutual employees must submit their applications through MySource. Note: This is ... analysts or pay dividends to investors. Instead, we focus on developing products and services that ...
IT Project Manager
Dublin, OH · On-site
$95K - $112K/yr
Medical Mutual employees must submit their applications through MySource. Note: This is a hybrid ... analysts or pay dividends to investors. Instead, we focus on developing products and services that ...
IT Project Manager
Dublin, OH · On-site
$95K - $112K/yr
Medical Mutual employees must submit their applications through MySource. Note: This is a hybrid ... analysts or pay dividends to investors. Instead, we focus on developing products and services that ...
Senior Security Engineer
Dublin, OH · On-site
$110K - $151K/yr
Medical Mutual employees must submit their applications through MySource. This is a hybrid-remote ... analysts or pay dividends to investors. Instead, we focus on developing products and services that ...
Senior Security Engineer
Dublin, OH · On-site
$110K - $151K/yr
Medical Mutual employees must submit their applications through MySource. This is a hybrid-remote ... analysts or pay dividends to investors. Instead, we focus on developing products and services that ...
Service Desk Analyst
Sherwood, OR · On-site
$22 - $30.25/hr
Service Desk Analyst Duration: 5 Months Location: Sherwood, OR Description Contract Service Desk Analyst are responsible providing support to end users when they contract call the service desk line.
Service Desk Analyst
Sherwood, OR · On-site
$22 - $30.25/hr
Service Desk Analyst Duration: 5 Months Location: Sherwood, OR Description Contract Service Desk Analyst are responsible providing support to end users when they contract call the service desk line.
Service Desk Analyst
Manhattan, NY · On-site
$22.50 - $30.75/hr
Trigyn's direct government client has an immediate need for Service Desk Analyst in Manhattan, NY. Description: Service Desk Analyst provides technical support on software, hardware, network, and ...
Service Desk Analyst
Manhattan, NY · On-site
$22.50 - $30.75/hr
Trigyn's direct government client has an immediate need for Service Desk Analyst in Manhattan, NY. Description: Service Desk Analyst provides technical support on software, hardware, network, and ...
Service Desk Analyst
Mckinney, TX · Hybrid
$19 - $26/hr
The Service Desk Analyst at the company plays a crucial role in delivering exemplary customer ... medical/dental/vision, flexible spending accounts, company-paid life and short-term disability ...
New
Service Desk Analyst
Mckinney, TX · Hybrid
$19 - $26/hr
The Service Desk Analyst at the company plays a crucial role in delivering exemplary customer ... medical/dental/vision, flexible spending accounts, company-paid life and short-term disability ...
New
Service Desk Analyst
Nashville, TN · On-site
$63K - $109K/yr
The Service Desk Analyst assists users resolve issues with computer hardware or software. Responds to user inquiries, assesses problems and issues with information technology (IT) equipment and ...
Service Desk Analyst
Nashville, TN · On-site
$63K - $109K/yr
The Service Desk Analyst assists users resolve issues with computer hardware or software. Responds to user inquiries, assesses problems and issues with information technology (IT) equipment and ...
Service Desk Analyst
$22.50 - $30.75/hr
Service Desk Analyst Job Location: New York, NY Duration: 80% Remote / 20% On-Site Shift Schedule: Day Shift (7am to 3pm / 8am to 4pm / 9am to 5pm / 10am to 6pm) Summary: The Service Desk Analyst EDP ...
Service Desk Analyst
$22.50 - $30.75/hr
Service Desk Analyst Job Location: New York, NY Duration: 80% Remote / 20% On-Site Shift Schedule: Day Shift (7am to 3pm / 8am to 4pm / 9am to 5pm / 10am to 6pm) Summary: The Service Desk Analyst EDP ...
Service Desk Analyst
Indianapolis, IN · On-site
$18 - $20/hr
Service Desk Analyst 12-month contract project Required Skills & Experience: * 2-5 years IT Support role (service desk, help desk, etc.) * Experience working in a call center environment * Excellent ...
Quick apply
Service Desk Analyst
Indianapolis, IN · On-site
$18 - $20/hr
Service Desk Analyst 12-month contract project Required Skills & Experience: * 2-5 years IT Support role (service desk, help desk, etc.) * Experience working in a call center environment * Excellent ...
Service Desk Analyst
$17.50 - $24/hr
Job Summary: The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division and take ownership of ...
Service Desk Analyst
$17.50 - $24/hr
Job Summary: The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division and take ownership of ...
Service Desk Analyst
San Antonio, TX · On-site
$17.50 - $24/hr
Job Summary: The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division and take ownership of ...
Service Desk Analyst
San Antonio, TX · On-site
$17.50 - $24/hr
Job Summary: The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division and take ownership of ...
Service Desk Analyst
$17.50 - $24/hr
Job Summary: The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division and take ownership of ...
Service Desk Analyst
$17.50 - $24/hr
Job Summary: The Service Desk Analyst is responsible for supporting the functional and operational efficiency of Information Management and the Service Support Division and take ownership of ...
Service Desk Analyst
$22.50 - $30.75/hr
Service Desk Analyst Job Location: New York, NY Duration: 80% Remote / 20% On-Site Shift Schedule: Day Shift (7am to 3pm / 8am to 4pm / 9am to 5pm / 10am to 6pm) Summary: The Service Desk Analyst EDP ...
Service Desk Analyst
$22.50 - $30.75/hr
Service Desk Analyst Job Location: New York, NY Duration: 80% Remote / 20% On-Site Shift Schedule: Day Shift (7am to 3pm / 8am to 4pm / 9am to 5pm / 10am to 6pm) Summary: The Service Desk Analyst EDP ...
Service Desk Analyst III
$80K - $90K/yr
Service Desk Analyst III REPORTS TO: Director, IT FLSA STATUS: Full Time / Exempt PAY RANGE: $80,000.00-$90,000.00 Annually DOE FT / PT STATUS: Full Time LOCATION: Office [Chula Vista, CA] CLEARANCE:
Service Desk Analyst III
$80K - $90K/yr
Service Desk Analyst III REPORTS TO: Director, IT FLSA STATUS: Full Time / Exempt PAY RANGE: $80,000.00-$90,000.00 Annually DOE FT / PT STATUS: Full Time LOCATION: Office [Chula Vista, CA] CLEARANCE:
Service Desk Analyst
Dearborn Heights, MI · Hybrid
$19 - $25.75/hr
Service Desk Analyst Job Location: Detroit, MI (Hybrid) Job Type: Contract / Requirements: * ITIL certification preferred. * Additional Service Center responsibilities duties as required. * CA ...
Service Desk Analyst
Dearborn Heights, MI · Hybrid
$19 - $25.75/hr
Service Desk Analyst Job Location: Detroit, MI (Hybrid) Job Type: Contract / Requirements: * ITIL certification preferred. * Additional Service Center responsibilities duties as required. * CA ...
Service Desk Analyst
San Antonio, TX · On-site
$18.50 - $25.25/hr
They are seeking a Service Desk Analyst who will support the operational efficiency of the Service Support Division by resolving first level customer service requests related to hardware and software ...
Service Desk Analyst
San Antonio, TX · On-site
$18.50 - $25.25/hr
They are seeking a Service Desk Analyst who will support the operational efficiency of the Service Support Division by resolving first level customer service requests related to hardware and software ...
Service Desk Analyst
Arlington, VA · On-site
$30 - $35/hr
Job Title Service Desk Analyst Location Arlington - Arlington, VA 22201 US (Primary) Job Type Part-Time Category Information Technology Career Level Experienced (Non-Manager) Travel Required No ...
Service Desk Analyst
Arlington, VA · On-site
$30 - $35/hr
Job Title Service Desk Analyst Location Arlington - Arlington, VA 22201 US (Primary) Job Type Part-Time Category Information Technology Career Level Experienced (Non-Manager) Travel Required No ...
Service Desk Analyst
$23.25 - $31.75/hr
Koniag IT Systems, LLC, a Koniag Government Services company , is seeking a Service Desk Analyst to support KITS and our government customer in Washington, DC. This position requires the candidate to ...
New
Service Desk Analyst
$23.25 - $31.75/hr
Koniag IT Systems, LLC, a Koniag Government Services company , is seeking a Service Desk Analyst to support KITS and our government customer in Washington, DC. This position requires the candidate to ...
New
Medical Mutual Jobs Information
What is it like to work at Medical Mutual?
Medical Mutual is a company that prioritizes a culture of collaboration, innovation, and community involvement, fostering a work environment that values teamwork and employee growth.
As a health insurance provider, Medical Mutual's team structure is designed to support a customer-centric approach, with various departments working together to deliver comprehensive health solutions. The company's mission is to improve the health and well-being of its members, and its work environment reflects this focus on healthcare and customer service.
Working at Medical Mutual may appeal to individuals who are passionate about healthcare and customer service, as the company offers opportunities for professional development, a supportive team environment, and a chance to make a positive impact on people's lives through its mission to improve health and well-being.
As a health insurance provider, Medical Mutual's team structure is designed to support a customer-centric approach, with various departments working together to deliver comprehensive health solutions. The company's mission is to improve the health and well-being of its members, and its work environment reflects this focus on healthcare and customer service.
Working at Medical Mutual may appeal to individuals who are passionate about healthcare and customer service, as the company offers opportunities for professional development, a supportive team environment, and a chance to make a positive impact on people's lives through its mission to improve health and well-being.
What makes Medical Mutual an attractive place to work?
Medical Mutual is a leading health insurer in the United States, known for its commitment to improving the health and well-being of its members. The company offers a dynamic work environment that values collaboration, innovation, and employee growth, with opportunities for professional development and advancement in a stable and supportive workplace culture. By joining Medical Mutual, individuals can contribute to making a positive impact on the lives of millions of people, while also advancing their own careers and skills in a rapidly evolving healthcare industry.
Do workers at Medical Mutual of Ohio get paid breaks?
Yes. Most people get paid breaks.
83% of people say they get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and April 2026.
83% of people say they get paid breaks.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and April 2026.
Does Medical Mutual of Ohio pay people when they’re sick?
Yes. Most people get paid when they’re sick.
87% of people say they would get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.
87% of people say they would get paid if they were sick but scheduled to work.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.
At Medical Mutual of Ohio, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
92% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and April 2026.
92% of people say they have to use vacation days when they’re out sick.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and April 2026.
Is the health insurance from Medical Mutual of Ohio affordable enough for their workers?
Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and April 2026.
93% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and April 2026.
Do people get paid time off at Medical Mutual of Ohio?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and April 2026.
100% of people say they get paid time off.
Based on data from 12 people who took the Breakroom Quiz between June 2025 and April 2026.
Do workers at Medical Mutual of Ohio worry about hours?
Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and September 2025.
100% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and September 2025.
Do Medical Mutual of Ohio workers get to choose the shifts they work?
Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.
67% report that they have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and September 2025.
How easy is it for Medical Mutual of Ohio workers to change shifts?
Most people find it easy to change shifts.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and September 2025.
67% of people report that it’s easy to change shifts if they need to.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and September 2025.
How easy is it to get time off at Medical Mutual of Ohio?
Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.
100% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.
Do Medical Mutual of Ohio managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and September 2025.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and September 2025.
Do jobs at Medical Mutual of Ohio spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and September 2025.
0% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and September 2025.
How easy is it to take sick days at Medical Mutual of Ohio?
Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.
Is working at Medical Mutual of Ohio good if you’re a parent or caregiver?
Most parents and caregivers say this is a good place to work.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.
100% of people who care for a child or other relative report this is a good place to work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Medical Mutual of Ohio feel treated with respect by their managers?
Most people feel treated with respect by their managers.
93% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and April 2026.
93% of people say they’re treated with respect by their managers.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Medical Mutual of Ohio get to take their breaks without interruption?
Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.
87% of people report that they get to take their breaks without interruption.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.
Is it stressful to work at Medical Mutual of Ohio?
Some people feel stressed here.
67% of people say they often feel stressed at work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and April 2026.
67% of people say they often feel stressed at work.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Medical Mutual of Ohio enjoy their jobs?
Most people enjoy their job.
85% of people report they enjoy their job.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and April 2026.
85% of people report they enjoy their job.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people at Medical Mutual of Ohio recommend working with their team?
Only some people recommend working with their team.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.
41% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 17 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people get enough training when they start at Medical Mutual of Ohio?
Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.
73% of people report they got enough training when they started working here.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and April 2026.
Do people get support to advance at Medical Mutual of Ohio?
Most people are given support to advance their career here.
In the last year, 77% of people report being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.
In the last year, 77% of people report being given support to advance their career here.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and March 2026.
Do people think Medical Mutual of Ohio’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and April 2026.
Do workers feel well informed about how Medical Mutual of Ohio is doing?
Most people feel well informed about how the company is doing.
79% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and April 2026.
79% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and April 2026.
What other companies are hiring for Service Desk Analyst jobs?
What are the most popular jobs at Medical Mutual?
What are the most popular categories at Medical Mutual?
Medical Mutual of Ohio rating
8.6
Based on 17 frontline employees who took The Breakroom Quiz
92nd of 311 rated insurance
Job description
Job Summary:
Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio, providing high-quality health coverage to over 1.2 million members. The Data Exchange Engineer plays a key role in infrastructure engineering, focusing on automation, capacity management, and incident response while assisting with the design and implementation of new technologies.
Responsibilities:
• Monitors and reports on the user experience, responds to production incidents, conducts postmortems and acts to prevent recurrence of known problems.
• Assists with the day- to- day maintenance and operations of Medical Mutual's systems.
• Supports production as part of a 24x7 on-call rotation.
• Diagnoses availability, latency and performance issues; making improvements in code and configuration to meet SLAs/SLOs with minimal manual intervention.
• Maintains and executes automated tools to reduce inefficiencies and eliminate toil to improve the reliability of Medical Mutual's systems.
• Mentors junior engineers.
• Performs other duties as assigned.
Qualifications:
Required:
• Bachelor’s degree in Computer Science or a related technical field or an equivalent combination of education and experience
• 4+ years of combined experience with operating system concepts, analysis, networking and/or cloud systems
• Experience developing and implementing software oriented towards systems or network automation
• Experience analyzing and troubleshooting systems
• CI/CD (Azure DevOps, GitLab, Jenkins, etc.), Infrastructure as Code and other modern IT practices
• Automated configuration management, provisioning, deployment or orchestration (Ansible, Azure Resource Manager, Terraform, Chef, Puppet, etc.)
• Containerization (Kubernetes, Docker, TKGI, etc.)
• VMWare/Virtualization, Converged Infrastructure, Cloud Computing (Azure, AWS), Programming/Scripting (PowerShell, Python, Go, etc.), Citrix, Security, etc.
• Familiarity with DevOps and SRE practices
• Ability to drive systematic improvements and contribute at high levels with limited direction
• Ability and willingness to communicate across functional areas to identify and solve problems, regardless of ownership
• Ability to manage multiple tasks in a time-critical production environment
• Ability to research and apply systems and security specifications for the next generation of hardware/software platforms
• Ability to design, test and document the use of new features and procedures to improve server systems and security operations
• Ability to gather, interpret, document and evaluate architectural system requirements
• Proficiency in using BMC Control-M for automated job management
Company:
Medical Mutual Provides and administers health benefits for citizens in Ohio. Founded in 1934, the company is headquartered in Cleveland, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio, providing high-quality health coverage to over 1.2 million members. The Data Exchange Engineer plays a key role in infrastructure engineering, focusing on automation, capacity management, and incident response while assisting with the design and implementation of new technologies.
Responsibilities:
• Monitors and reports on the user experience, responds to production incidents, conducts postmortems and acts to prevent recurrence of known problems.
• Assists with the day- to- day maintenance and operations of Medical Mutual's systems.
• Supports production as part of a 24x7 on-call rotation.
• Diagnoses availability, latency and performance issues; making improvements in code and configuration to meet SLAs/SLOs with minimal manual intervention.
• Maintains and executes automated tools to reduce inefficiencies and eliminate toil to improve the reliability of Medical Mutual's systems.
• Mentors junior engineers.
• Performs other duties as assigned.
Qualifications:
Required:
• Bachelor’s degree in Computer Science or a related technical field or an equivalent combination of education and experience
• 4+ years of combined experience with operating system concepts, analysis, networking and/or cloud systems
• Experience developing and implementing software oriented towards systems or network automation
• Experience analyzing and troubleshooting systems
• CI/CD (Azure DevOps, GitLab, Jenkins, etc.), Infrastructure as Code and other modern IT practices
• Automated configuration management, provisioning, deployment or orchestration (Ansible, Azure Resource Manager, Terraform, Chef, Puppet, etc.)
• Containerization (Kubernetes, Docker, TKGI, etc.)
• VMWare/Virtualization, Converged Infrastructure, Cloud Computing (Azure, AWS), Programming/Scripting (PowerShell, Python, Go, etc.), Citrix, Security, etc.
• Familiarity with DevOps and SRE practices
• Ability to drive systematic improvements and contribute at high levels with limited direction
• Ability and willingness to communicate across functional areas to identify and solve problems, regardless of ownership
• Ability to manage multiple tasks in a time-critical production environment
• Ability to research and apply systems and security specifications for the next generation of hardware/software platforms
• Ability to design, test and document the use of new features and procedures to improve server systems and security operations
• Ability to gather, interpret, document and evaluate architectural system requirements
• Proficiency in using BMC Control-M for automated job management
Company:
Medical Mutual Provides and administers health benefits for citizens in Ohio. Founded in 1934, the company is headquartered in Cleveland, USA, with a team of 1001-5000 employees. The company is currently Late Stage.
What Medical Mutual of Ohio employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom