70 World Wide Technology Service Desk Analyst Jobs Hiring Near You

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world’s most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 14,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT’s culture, built on a set of core values and established leadership philosophies, has been recognized 15 years in a row by Fortune and Great Place to Work for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Role Overview

The Staffing Project Analyst (SPA) is responsible for supporting the financial and operational health of project engagements within Strategic Resourcing. This role partners closely with cross-functional stakeholders, including Sales, Delivery, Finance, and Services Operations teams to ensure accurate forecasting, reporting, and invoicing throughout the project lifecycle.

SPAs are accountable for maintaining project financial integrity, proactively identifying risks or variances, and delivering reliable insights that support informed decision-making and successful project outcomes.

Responsibilities:

Project Financial Management & Execution

• Forecast project costs, revenue, and timelines in accordance with established project scopes and agreements.
• Track budgets, hours, burn rates, and utilization to ensure projects remain financially sound.
• Perform routine audits and variance analysis to identify discrepancies, risks, or trends impacting project health.

Reporting, Invoicing & Compliance

• Support accurate and timely customer and partner invoicing, ensuring alignment with contractual terms.
• Maintain financial documentation and ensure compliance with internal policies, controls, and reporting standards.
• Prepare detailed financial reports and presentations using tools such as Excel, PowerPoint, etc. and multiple internal reporting platforms.
• Support processing of project changes, extensions, or adjustments to ensure scope and financial alignment.

Risk Identification & Escalation

• Monitor project financial performance indicators to proactively surface risks, issues, or potential impacts.
• Escalate concerns in a timely manner using established escalation paths.
• Provide clear, data-driven insights to support resolution and decision-making.

Cross-Functional Collaboration

• Partner with cross-functional stakeholder teams to ensure transparency and alignment.
• Support the organization by providing accurate financial and project insights.
• Contribute to a positive stakeholder experience through consistent communication and follow-through.

Required Qualifications

• Bachelor’s degree in Finance, Accounting, Business, or a related field, or equivalent practical experience.
• Experience supporting project financials, reporting, or operational delivery in a services or professional environment.
• Strong analytical skills with high attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Clear written and verbal communication skills.

Preferred Qualifications

• Experience working in staffing, consulting, or professional services organizations.
• Familiarity with project financial reporting, invoicing processes, or utilization tracking.
• Exposure to cross-functional collaboration in a matrixed environment.
• Experience creating and maintaining project schedules and milestone tracking to support on-time, in-scope delivery.
• Experience with Tableau, PowerBI, or similar tools

Want to learn more about Infrastructure Services? Check us out on our platform:https://www.wwt.com/infrastructure-services

World Wide Technology is an Equal Opportunity Employer. We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current salary is $56,800 - $71,000 per year. Actual hourly rate will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.