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World Wide Technology Financial Services

81 World Wide Technology Service Desk Analyst Jobs Hiring Near You

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World Wide Technology Financial Services Jobs Information

What is it like to work at World Wide Technology?

World Wide Technology (WWT) is a company that values innovation, collaboration, and customer satisfaction, fostering a culture of teamwork and continuous learning. As a global systems integrator, WWT has a diverse team structure with various departments, including engineering, sales, and operations, working together to deliver cutting-edge technology solutions to clients. Working at WWT may appeal to candidates who are passionate about technology, enjoy a fast-paced and dynamic work environment, and are motivated by the opportunity to make a meaningful impact in the industry.

What makes World Wide Technology an attractive place to work?

World Wide Technology is a leading systems integrator and technology consulting firm that has established itself as a trusted partner for businesses and organizations seeking to leverage technology for growth and innovation. The company's workplace culture values collaboration, innovation, and employee development, offering a dynamic and supportive environment where professionals can grow and contribute to cutting-edge projects. By joining World Wide Technology, individuals can tap into a wide range of opportunities for professional growth, skill development, and making a meaningful impact in the technology industry.

Do workers at World Wide Technology get paid breaks?

Yes. Most people get paid breaks.
81% of people say they get paid breaks.
Based on data from 37 people who took the Breakroom Quiz between June 2025 and June 2026.

Does World Wide Technology pay people when they’re sick?

Yes. Most people get paid when they’re sick.
78% of people say they would get paid if they were sick but scheduled to work.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

At World Wide Technology, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
97% of people say they have to use vacation days when they’re out sick.
Based on data from 37 people who took the Breakroom Quiz between July 2025 and July 2026.

Is the health insurance from World Wide Technology affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 38 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get paid time off at World Wide Technology?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 42 people who took the Breakroom Quiz between July 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 67% of people with changing schedules find out their shifts one week or less ahead of time.
  • 33% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 6 people who took the Breakroom Quiz between January 2025 and February 2026.

Do workers at World Wide Technology worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 41 people who took the Breakroom Quiz between January 2025 and April 2026.

Do World Wide Technology workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
43% report that they don’t have enough control over which shifts they work.
Based on data from 37 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it for World Wide Technology workers to change shifts?

Some people find it hard to change shifts.
39% of people report that it’s hard to change shifts if they need to.
Based on data from 23 people who took the Breakroom Quiz between January 2025 and September 2025.

How easy is it to get time off at World Wide Technology?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

Do World Wide Technology managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between January 2025 and April 2026.

Do jobs at World Wide Technology spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 40 people who took the Breakroom Quiz between January 2025 and April 2026.

How easy is it to take sick days at World Wide Technology?

Most people find it easy to take sick days.
88% of people report that it’s easy to take time off if they are sick.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

Is a World Wide Technology job good for students?

Most students say this is a good place to work if you’re studying.
100% of students report this is a good place to work if you’re studying.
Based on data from 5 people who took the Breakroom Quiz between February 2025 and February 2026.

Is working at World Wide Technology good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
85% of people who care for a child or other relative report this is a good place to work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at World Wide Technology feel treated with respect by their managers?

Most people feel treated with respect by their managers.
72% of people say they’re treated with respect by their managers.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at World Wide Technology get to take their breaks without interruption?

Most people get breaks without interruption.
90% of people report that they get to take their breaks without interruption.
Based on data from 41 people who took the Breakroom Quiz between July 2025 and July 2026.

Is it stressful to work at World Wide Technology?

Most people feel stressed here.
80% of people say they often feel stressed at work.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at World Wide Technology enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 33 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people at World Wide Technology recommend working with their team?

Only some people recommend working with their team.
45% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 42 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get enough training when they start at World Wide Technology?

Some people didn’t get enough training when they started.
48% of people report they didn’t get enough training when they started working here.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people get support to advance at World Wide Technology?

Only some people are given support to advance their career here.
In the last year, 45% of people report not being given support to advance their career here.
Based on data from 40 people who took the Breakroom Quiz between July 2025 and July 2026.

Do people think World Wide Technology’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
87% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers feel well informed about how World Wide Technology is doing?

Most people feel well informed about how the company is doing.
79% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between July 2025 and July 2026.

What other companies are hiring for Service Desk Analyst jobs?

What are the most popular jobs at World Wide Technology?

What are the most popular categories at World Wide Technology?

Services Operations Sr. Analyst

World Wide Technology

Columbus, OH

$40.38 - $50.48/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

World Wide Technology rating

7.8

Company rating: 7.8 out of 10

Based on 72 frontline employees who took The Breakroom Quiz

88th of 226 rated it services

Job description

Why WWT?**

World Wide Technology (WWT) strives to make a new world happen. WWT's work benefits clients and partners as much as it does its people and community across the globe.

Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distributions capabilities.

With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What will you be doing?

World Wide Technology has an opportunity available for a Services Operations Lead to support our Financial Services customers.

WWT's services are focused on leading edge technologies and related Services whether in Network Automation and Infrastructure as Code, expansion of DevOps in to the infrastructure Operations or Cybersecurity/resiliency and AIOps.

Responsibilities:

  • Lead business operations for Services from Sales through Delivery
  • Partner closely with Account Leadership, Sales, Contract Management, Finance, Project Coordinators and Delivery Leads
  • Develop and manage account processes and procedures around opportunity management, solution pricing, contract management, financial management, and resource management in an effort toconsolidate and standardize core account activities
  • Assist Sales and Delivery leads to ensure consistent and timely application of Services operations processes
  • Prepare materials for weekly, monthly, and quarterly Services portfolio reviews
  • Assist with overall account operations as needed

__________________________________________

Qualifications:

  • 1-3+ years of management experience
  • 3-5 total years of overall professional experience
  • Experience working inside of a Management Consulting/IT Services Organization
  • Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations
  • Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
  • Detailed understanding of Global Leadership goals & initiatives
  • Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
  • Self-directed, with the ability to adapt to change and competing demands
  • Experience with Agile processes, e.g., Kanban board-driven development projects
  • Strong business acumen & interpersonal skills; ability to negotiate with business partners

Want to learn more about Consulting Services? Check us out on our platform:

https://www.wwt.com/consulting-services

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $84,000 to $105,000 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. When it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

  • Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
  • Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
  • Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
  • Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program

Note: This is not an all-encompassing list and should not be used as a complete description of the plan’s benefits. For more information, see our US benefits website at wwt.com/us-benefits.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT

remains a great place to work for all!

If you require accessibility accommodation(s) or adjustment during any stage of the hiring process, please let your WWT Recruiter know. The recruiter will work with you to understand your needs and help ensure an accessible experience throughout the interview process.

World Wide Technology is an Equal Opportunity Employer.

If you have any questions or concerns about this posting, please emailtaposting@wwt.com.

LI-MP2LI-REMOTE

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