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PENN Entertainment
PENN Entertainment

120 Penn Entertainment Director Of Operations Jobs Hiring Near You

PENN Entertainment, Inc.

Steward - PT

Columbus, OH · On-site

$14.50 - $19.75/hr

At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm ...

PENN Entertainment, Inc.

Cook 1 Banquets - FT

Columbus, OH · On-site

$17.50 - $21.75/hr

At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights ... Works closely with Sous Chef to monitor culinary standards and operational guidelines within a ...

PENN Entertainment, Inc.

Cook 1 Wahlburgers - FT

Columbus, OH · On-site

$15.25 - $19/hr

At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights ... Works closely with Sous Chef to monitor culinary standards and operational guidelines within a ...

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PENN Entertainment Jobs Information

What are the key skills and qualifications needed to thrive as a Director of Operations, and why are they important?

To thrive as a Director of Operations, you need strong leadership, strategic planning, and operational management skills, typically supported by a bachelor’s or master’s degree in business or a related field. Familiarity with enterprise resource planning (ERP) systems, project management tools, and relevant certifications like Six Sigma or PMP is often expected. Exceptional communication, problem-solving, and decision-making abilities help you lead teams and drive organizational efficiency. These competencies are crucial for ensuring seamless business operations, meeting organizational goals, and fostering continuous improvement.

What are some common challenges faced by Directors of Operations when leading cross-functional teams?

Directors of Operations often encounter challenges such as aligning different departmental goals, managing communication gaps, and balancing competing priorities among team members. Successfully addressing these issues requires strong leadership, clear communication, and the ability to foster collaboration across diverse teams. Directors must also be adept at conflict resolution and change management to ensure that operational objectives are met efficiently while maintaining a positive team dynamic.

What does a Director of Operations do?

A Director of Operations oversees the daily activities of a company or organization, ensuring that business processes run efficiently and effectively. They are responsible for implementing policies, managing budgets, optimizing workflows, and coordinating between departments to achieve organizational goals. This role often involves strategic planning, problem-solving, and leading teams to improve productivity and profitability. Directors of Operations play a key part in shaping company culture and driving operational excellence.

Do workers at PENN Entertainment get paid breaks?

Sometimes. Only some people get paid breaks.
40% of people say they don’t get paid breaks.
Based on data from 62 people who took the Breakroom Quiz between December 2024 and May 2026.

Does PENN Entertainment pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
55% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

At PENN Entertainment, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
83% of people say they have to use vacation days when they’re out sick.
Based on data from 35 people who took the Breakroom Quiz between June 2025 and May 2026.

Is the health insurance from PENN Entertainment affordable enough for their workers?

Most people say the health insurance costs are okay.
90% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get paid time off at PENN Entertainment?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 41 people who took the Breakroom Quiz between June 2025 and May 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 41% of people with changing schedules find out their shifts one week or less ahead of time.
  • 41% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 9% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 54 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers at PENN Entertainment worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 32 people who took the Breakroom Quiz between March 2025 and March 2026.

Do PENN Entertainment workers get to choose the shifts they work?

Most people get to choose which shifts they work.
67% report that they have enough control over which shifts they work.
Based on data from 67 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for PENN Entertainment workers to change shifts?

Some people find it hard to change shifts.
43% of people report that it’s hard to change shifts if they need to.
Based on data from 44 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at PENN Entertainment?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 48 people who took the Breakroom Quiz between March 2025 and March 2026.

Do PENN Entertainment managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
88% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 33 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers at PENN Entertainment do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
74% of people report that they don’t do extra unpaid work.
Based on data from 35 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to take sick days at PENN Entertainment?

Most people find it easy to take sick days.
71% of people report that it’s easy to take time off if they are sick.
Based on data from 34 people who took the Breakroom Quiz between May 2025 and May 2026.

Is working at PENN Entertainment good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
53% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at PENN Entertainment feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at PENN Entertainment get to take their breaks without interruption?

Most people get breaks without interruption.
68% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and May 2026.

Is it stressful to work at PENN Entertainment?

Some people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at PENN Entertainment enjoy their jobs?

Most people enjoy their job.
86% of people report they enjoy their job.
Based on data from 37 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people at PENN Entertainment recommend working with their team?

Most people recommend working with their team.
70% of people report that they would recommend working with their immediate team to a friend.
Based on data from 44 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get enough training when they start at PENN Entertainment?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 42 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people get support to advance at PENN Entertainment?

Only some people are given support to advance their career here.
In the last year, 50% of people report not being given support to advance their career here.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and May 2026.

Do people think PENN Entertainment’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
83% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 35 people who took the Breakroom Quiz between May 2025 and May 2026.

Do workers feel well informed about how PENN Entertainment is doing?

Only some people feel well informed about how the company is doing.
51% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and May 2026.
What other companies are hiring for Director Of Operations jobs?
What are the most popular jobs at Penn Entertainment?
What are the most popular categories at Penn Entertainment?
Infographic showing various Director Of Operations job openings at Penn Entertainment in the United States as of May 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% Physical job distribution.
Count Room Associate - FT

Count Room Associate - FT

PENN Entertainment, Inc.

Columbus, OH • On-site

$13.75 - $17.25/hr

Full-time

Medical, Retirement, PTO

Posted 4 days ago

PENN Entertainment rating

6.5

Company rating: 6.5 out of 10

Based on 104 frontline employees who took The Breakroom Quiz

21st of 47 rated entertainment

Job description

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.


  • Demonstrate a comprehensive understanding of company internal control system and departmental policies and procedures 
  • When necessary, is hands-on to ensure completion of scheduled tasks 
  • Ensure efficient use of currency counting equipment and ensure that daily maintenance requirements are completed 
  • Responsible for counting all currency and reconciling all associated paperwork 
  • Uphold a team work experience offering assistance where available or when requested. 
  • Identify problems, make recommendations and participate in improvement as appropriate 
  • Communicate information to supervisor, as appropriate, and provide detailed documentation for departmental procedures and updates 

  • 21 years of age or older
  • High School Diploma or equivalent required 
  • 6 months cash handling experience, preferably high volume/high amounts 
  • Abilityto work early mornings- shift times begin at 4:00am. Must be able to start on time! 
  • Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces 

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer


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