Optum
Optum

60 Optum Director Of Operations Jobs Hiring Near You

The Director of Operations' primary responsibility is to provide strategic oversight and mentorship of Operations while being directly responsible for the operational and financial success of ...

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Optum Jobs Information

What is it like to work at Optum?

Optum is a company that prioritizes collaboration and innovation, fostering a culture that encourages employees to think creatively and work together to drive positive change in healthcare.

As a leading health services company, Optum offers a dynamic work environment with diverse teams, including data analysts, clinicians, and IT professionals, working together to develop and implement solutions that improve patient outcomes and reduce healthcare costs.

Working at Optum may appeal to candidates who are passionate about healthcare and technology, as the company provides opportunities for professional growth and development, as well as a chance to make a meaningful impact on the lives of millions of people around the world.

What makes Optum an attractive place to work?

Optum is a leading health services company that plays a significant role in shaping the future of healthcare through its innovative solutions and commitment to improving patient outcomes. The company offers a dynamic work environment that fosters collaboration, creativity, and professional growth, with opportunities to work on diverse projects and contribute to meaningful initiatives. As a part of UnitedHealth Group, Optum provides employees with access to a wide range of training and development programs, enabling them to advance their careers and make a lasting impact in the healthcare industry.

Do workers at Optum get paid breaks?

Yes. Most people get paid breaks.
69% of people say they get paid breaks.
Based on data from 121 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Optum pay people when they’re sick?

Yes. Most people get paid when they’re sick.
74% of people say they would get paid if they were sick but scheduled to work.
Based on data from 156 people who took the Breakroom Quiz between February 2026 and August 2026.

At Optum, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
95% of people say they have to use vacation days when they’re out sick.
Based on data from 162 people who took the Breakroom Quiz between February 2026 and August 2026.

Are part-time workers able to get health insurance from Optum?

Most people who work part-time can get health insurance.
70% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 10 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Optum?

Only some people who work part-time get paid time off.
47% of people who work part-time say they don’t get paid time off
Based on data from 15 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Optum affordable enough for their workers?

Most people say the health insurance costs are okay.
87% of people say the health insurance costs are okay
Based on data from 145 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get paid time off at Optum?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 171 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 41% of people with changing schedules find out their shifts one week or less ahead of time.
  • 24% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 29% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 59 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Optum worry about hours?

Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 136 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Optum workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 104 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Optum workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Optum?

Most people find it easy to get time off.
81% of people report it’s easy to get time off.
Based on data from 149 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Optum managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 131 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Optum spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 134 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Optum?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 163 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Optum job good for students?

Most students say this is a good place to work if you’re studying.
69% of students report this is a good place to work if you’re studying.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.

Is working at Optum good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
90% of people who care for a child or other relative report this is a good place to work.
Based on data from 78 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Optum feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 160 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Optum get to take their breaks without interruption?

Most people get breaks without interruption.
84% of people report that they get to take their breaks without interruption.
Based on data from 141 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Optum?

Most people feel stressed here.
69% of people say they often feel stressed at work.
Based on data from 158 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Optum enjoy their jobs?

Most people enjoy their job.
69% of people report they enjoy their job.
Based on data from 137 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Optum recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 171 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Optum?

Most people got enough training when they started.
72% of people report they got enough training when they started working here.
Based on data from 165 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Optum?

Only some people are given support to advance their career here.
In the last year, 65% of people report not being given support to advance their career here.
Based on data from 161 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Optum’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
89% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 146 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Optum is doing?

Only some people feel well informed about how the company is doing.
50% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 148 people who took the Breakroom Quiz between February 2026 and August 2026.

Full-time

Posted 18 days ago


Job description

Director of Operations

San Angelo, TX Area


The Company

Our client is a high-growth startup in one of the most critical pockets within the defense industry: explosives production. They are further increasing our country's capacity to provide the energetic materials necessary for the numerous defense systems that keep us safe; both here at home and around the world. Now more than ever, explosives production is an extremely crucial component, while also being a major bottleneck, in the deployment and utilization of defense systems. Our client is leveraging decades of industry expertise to alleviate this concern and help the United States maintain its military excellence.

The Job

The Director of Operations is the senior on-site operating leader and the execution counterweight to the Head of Operations.

The Head of Operations owns the up-and-out work: the 1-year, 3-year, and 10-year operational plan and the establishment of standards and culture consistent with our client's Vision, Mission, and Core Values.

The Director of Operations owns the down-and-in work: 100% focus on the daily, weekly, and monthly execution required to deliver against those objectives. This role exists so that operational throughput, compliance, and site readiness are never wholly dependent on the Head of Operations' availability, and so that strategic capacity at the Head of Operations level is protected rather than consumed by the operating rhythm.

This is a builder's job as much as an operator's job. The site is in active buildout. The successful candidate will run today's operations while simultaneously standing up the processes, systems, and teams that Phase 2 and Phase 3 will require.

Scope of Responsibility

The Director of Operations holds direct ownership of four functional pillars:

  1. Logistics / Supply Chain
  2. Site Operations
  3. Health, Safety, and Security
  4. IT / InfoSec

Coordination-only function. Finance/Accounting appears adjacent to Operations on the current org chart but sits outside the Operations portfolio. The Director of Operations does not own this function but is expected to maintain a strong working interface with it — particularly on cost tracking, inventory valuation, budgeting and forecasting, variance reporting, and purchase authority. Where a Controller is subsequently hired to build out Finance/Accounting, the Director of Operations is a primary internal customer of that function.

Functions

Operating Rhythm and Execution (primary accountability)

  • Own the daily, weekly, and monthly operating cadence for the site, including production support coordination, stand-ups, functional reviews, and escalation paths.
  • Serve as the decision-maker of record for day-to-day operational trade-offs; escalate to the Head of Operations only what genuinely requires strategic input or crosses site, program, or legal boundaries.
  • Translate the 1-year plan into executable weekly and monthly objectives with named owners, dates, and measurable completion criteria.
  • Maintain a single, current operational picture of the campus — status, risks, constraints, and dependencies — and report it to the Head of Operations on a defined cadence.
  • Ensure consistency of process and standards across departments, programs, product lines, and lines of effort at the campus.

    Logistics and Supply Chain

  • Own order management and customer service execution.
  • Direct purchasing, buying, and procurement activity, including vendor qualification, negotiation, and performance management.
  • Oversee inbound and outbound shipping operations.
  • Ensure customs, trade, and import/export compliance.
  • Own inventory control end to end, including receiving, raw material and finished goods storage, cycle counting, and inventory accuracy.
  • Direct production planning and scheduling; align material availability to production demand.

    Site Operations

  • Manage the physical campus, including coordination with and oversight of contractors and trades.
  • Provide oversight of capital improvements and construction activity in partnership with site/development managers.
  • Own the condition and availability of roads, bridges, buildings, grounds, systems, and equipment.
  • Ensure land compliance in accordance with guidance from the Legal team.
  • Direct site maintenance programs — preventive, corrective, and emergent.
  • Provide operational support to Production as required.
  • Maintain a qualified on-site or near-site presence sufficient to meet DCMA response requirements.

    Health, Safety, Security, and Compliance

  • Own physical and site security posture, including access control, gate operations, camera and comms coverage, and incident response.
  • Direct general site safety, including medical and emergency response readiness.
  • Own process and facilities safety programs.
  • Ensure and evidence regulatory compliance across the applicable framework — ATF, OSHA, DCMA, DSCA, ESSP, SSP, and any successor or additional requirements — in partnership with the Director of Safety and Compliance.
  • Own safety and compliance training programs, records, and audit readiness.
  • Serve as the campus point of accountability during regulatory inspections and audits.

    IT and Information Security

  • Own campus IT operations and the general business systems environment, including ERP/MRP selection, implementation, and optimization.
  • Direct the technology infrastructure supporting site operations — cameras, communications, networking, and associated systems — in close coordination with Physical Security.
  • Own CMMC compliance posture, including assessment readiness, evidence collection, POA&M management, and maintenance of certification.
  • Direct information security across both IT and operational technology (OT) environments, including access management, incident response, and OT/ICS cyber protections for production systems.
  • Ensure IT and InfoSec requirements flowed down from DoD contracts (DFARS 252.204-7012, NIST SP 800-171, and related) are met and evidenced.
  • Manage IT vendors, service providers, and licensing.
  • Build the IT/InfoSec function from its current unsettled state — including finalizing the staffing model for the IT/Compliance Manager and CISSP/OT Cyber Specialist roles.

    Leadership and Organizational Build

  • Develop and retain the Phase 1 functional team and scale it through subsequent phases.
  • Establish clear roles, responsibilities, and decision rights for every function on the campus.
  • Set and hold the standard for culture consistent with our client's Vision, Mission, and Core Values.
  • Build bench strength and succession depth so that no single function is a single point of failure.

Qualifications

  • Bachelor's degree in Operations Management, Engineering, Business, Supply Chain, or a related field; equivalent experience will be considered.
  • Minimum 8–10 years of progressive operations leadership, including at least 3 years with direct P&L or multi-function operational ownership.
  • Demonstrated experience leading multiple dissimilar functions simultaneously (e.g., supply chain and facilities and safety), not deep expertise in a single vertical.
  • Proven track record in a regulated manufacturing or industrial environment with substantive compliance obligations.
  • Direct experience with inventory control, procurement, and production scheduling.
  • Experience hiring and building teams from a small base.
  • Ability to obtain and maintain a U.S. security clearance; U.S. person status as required by ITAR/EAR.


Preferred

  • Experience in defense manufacturing or as a DoD supplier, with working familiarity with DCMA, DSCA, and DFARS requirements.
  • Experience with ATF-regulated operations and explosives or energetics safety frameworks (ESSP, SSP).
  • Greenfield or brownfield site buildout experience — standing up operations where processes do not yet exist.
  • ERP/MRP implementation or optimization experience.
  • Familiarity with CMMC, NIST SP 800-171, and DFARS cybersecurity flow-down requirements.
  • Exposure to OT/ICS cybersecurity in a production environment.
  • Formal continuous improvement credentials (Lean, Six Sigma, or equivalent).
  • Prior military logistics, engineering, or installation-management leadership.
  • Experience supporting an acquisition integration.