Optum
Optum

60 Optum Director Of Operations Jobs Hiring Near You

Director of Operations

Memphis, TN · On-site

$70K - $75K/yr

Director of Operations Reports To: Franchise Owners, Regional Executive Director of Operations Pay rate: $70,000-75,000/yearly Location: Signal of Memphis [This role may involve supporting operations ...

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Director of Operations Capacity of Philadelphia, LLC Position Summary The Director of Operations is responsible for the overall leadership, performance, and profitability of Capacity of Philadelphia ...

We're looking for an experienced Director of Operations to help with the expansion of our newly branded platform. Access to the platform will be granted upon applying which will provide more details ...

Director of Operations Join the Grand Opening Team at Chick-fil-A Ruby & Sinto! Be part of something new from day one and help us build the culture, team, and guest experience that will shape our ...

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Director of Operations Benefits Include: * $50,000 - $60,000 salary (plus bonus opportunities) * Health insurance * Flexible schedule * Paid time off * Dental & Vision insurance * 401k with company ...

DIRECTOR OF OPERATIONS

Chicago, IL · On-site

$80K - $90K/yr

The Director of Operations (D.O.) is a full-time team management, event management, and customer service position, emphasizing field management. Responsibilities include recruiting, training, leading ...

Director of Operations NOW Hospitality Co. Reports To: Vice President, NOW Hospitality Direct Reports: General Managers Classification: Full-Time | Salaried Exempt Location: Peoria, Illinois | Multi ...

Director of Operations NOW Hospitality Co. Reports To: Vice President, NOW Hospitality Direct Reports: General Managers Classification: Full-Time | Salaried Exempt Location: Peoria, Illinois | Multi ...

DIRECTOR OF OPERATIONS

Chicago, IL · On-site

$80K - $90K/yr

The Director of Operations (D.O.) is a full-time team management, event management, and customer service position, emphasizing field management. Responsibilities include recruiting, training, leading ...

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Optum Jobs Information

What is it like to work at Optum?

Optum is a company that prioritizes collaboration and innovation, fostering a culture that encourages employees to think creatively and work together to drive positive change in healthcare.

As a leading health services company, Optum offers a dynamic work environment with diverse teams, including data analysts, clinicians, and IT professionals, working together to develop and implement solutions that improve patient outcomes and reduce healthcare costs.

Working at Optum may appeal to candidates who are passionate about healthcare and technology, as the company provides opportunities for professional growth and development, as well as a chance to make a meaningful impact on the lives of millions of people around the world.

What makes Optum an attractive place to work?

Optum is a leading health services company that plays a significant role in shaping the future of healthcare through its innovative solutions and commitment to improving patient outcomes. The company offers a dynamic work environment that fosters collaboration, creativity, and professional growth, with opportunities to work on diverse projects and contribute to meaningful initiatives. As a part of UnitedHealth Group, Optum provides employees with access to a wide range of training and development programs, enabling them to advance their careers and make a lasting impact in the healthcare industry.

Do workers at Optum get paid breaks?

Yes. Most people get paid breaks.
68% of people say they get paid breaks.
Based on data from 132 people who took the Breakroom Quiz between February 2026 and August 2026.

Does Optum pay people when they’re sick?

Yes. Most people get paid when they’re sick.
73% of people say they would get paid if they were sick but scheduled to work.
Based on data from 167 people who took the Breakroom Quiz between February 2026 and August 2026.

At Optum, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
94% of people say they have to use vacation days when they’re out sick.
Based on data from 174 people who took the Breakroom Quiz between February 2026 and August 2026.

Are part-time workers able to get health insurance from Optum?

Most people who work part-time can get health insurance.
70% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 10 people who took the Breakroom Quiz between November 2024 and March 2025.

Do part-time workers get paid time off at Optum?

Only some people who work part-time get paid time off.
47% of people who work part-time say they don’t get paid time off
Based on data from 15 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Optum affordable enough for their workers?

Most people say the health insurance costs are okay.
88% of people say the health insurance costs are okay
Based on data from 154 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get paid time off at Optum?

Most people get paid time off work.
98% of people say they get paid time off.
Based on data from 183 people who took the Breakroom Quiz between February 2026 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 41% of people with changing schedules find out their shifts one week or less ahead of time.
  • 24% of people with changing schedules find out their shifts two weeks ahead of time.
  • 7% of people with changing schedules find out their shifts three weeks ahead of time.
  • 29% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 59 people who took the Breakroom Quiz between July 2025 and July 2026.

Do workers at Optum worry about hours?

Most people don’t worry about getting enough hours.
89% of people report they don’t worry about getting enough hours.
Based on data from 136 people who took the Breakroom Quiz between July 2025 and July 2026.

Do Optum workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 104 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it for Optum workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 71 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to get time off at Optum?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 160 people who took the Breakroom Quiz between February 2026 and August 2026.

Do Optum managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 131 people who took the Breakroom Quiz between July 2025 and July 2026.

Do jobs at Optum spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
17% of people report that their job takes up time that they don’t get paid for.
Based on data from 134 people who took the Breakroom Quiz between July 2025 and July 2026.

How easy is it to take sick days at Optum?

Most people find it easy to take sick days.
83% of people report that it’s easy to take time off if they are sick.
Based on data from 170 people who took the Breakroom Quiz between February 2026 and August 2026.

Is a Optum job good for students?

Most students say this is a good place to work if you’re studying.
69% of students report this is a good place to work if you’re studying.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.

Is working at Optum good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
89% of people who care for a child or other relative report this is a good place to work.
Based on data from 83 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Optum feel treated with respect by their managers?

Most people feel treated with respect by their managers.
83% of people say they’re treated with respect by their managers.
Based on data from 167 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Optum get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 152 people who took the Breakroom Quiz between February 2026 and August 2026.

Is it stressful to work at Optum?

Most people feel stressed out here.
69% of people say they often feel stressed out at work.
Based on data from 169 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Optum enjoy their jobs?

Most people enjoy their job.
70% of people report they enjoy their job.
Based on data from 141 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people at Optum recommend working with their team?

Only some people recommend working with their team.
54% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 183 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get enough training when they start at Optum?

Most people got enough training when they started.
73% of people report they got enough training when they started working here.
Based on data from 176 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people get support to advance at Optum?

Only some people are given support to advance their career here.
In the last year, 65% of people report not being given support to advance their career here.
Based on data from 169 people who took the Breakroom Quiz between February 2026 and August 2026.

Do people think Optum’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
88% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 154 people who took the Breakroom Quiz between February 2026 and August 2026.

Do workers feel well informed about how Optum is doing?

Only some people feel well informed about how the company is doing.
49% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 152 people who took the Breakroom Quiz between February 2026 and August 2026.

Director of Operations

Signal of Memphis

Memphis, TN • On-site

$70K - $75K/yr

Full-time

Posted 10 days ago


Job description

Title: Director of Operations
Reports To: Franchise Owners, Regional Executive Director of Operations
Pay rate: $70,000-75,000/yearly
Location: Signal of Memphis
[This role may involve supporting operations across two markets (Olive Branch, TN), requiring flexibility and the ability to manage responsibilities in multiple areas.]
Signal of Memphis is looking for a hands-on director of operations that oversees and manages the daily operations while optimizing productivity on all procedures. The director will be responsible for coordinating strategic planning and the process improvement of day-to-day operations in the security field. The director will also work hand in hand with the coordinators and officers to enhance performance and achieve the company's goals while meeting weekly KPI'S. They are tasked with delivering peace of mind to our clients through the training and development of operations coordinators.
Requirements:
  • Applicants must possess a valid Tennessee Security License or be able to obtain one within 30 days of employment.
  • Ensure that all shifts are filled at least one month in advance reviewing and approving time off requests from Branch Supervisors and below. MUST ALSO HAVE THE ABILITY TO COVER POSTS AS NEEDED IN ADDITION TO GENERAL COORDINATOR DUTIES.
  • Flexible availability is required, including weekends, overnights, and some long workdays (occasionally 12-hour shifts and generally 10-hour days, including occasional split shifts with time off between required tasks).
  • Bachelor's degree preferred
  • 2+ years of Management or leadership experience
  • Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor.
  • Must have valid driver's license and good driving record
  • Must have reliable transportation
  • Must be able to read, speak and write in English

Benefits:
  • Paid training
  • Flexible Schedule
  • Career advancement opportunities
  • Veteran and First Responder Friendly

Position Summary
The Director of Operation is a self-motivated and results-driven Director who will implement and manage the organization's business activity. Responsible for planning, coordinating, directing, and managing the weekly and month to date activities. The Director will assist the Coordinator(s) by directly managing efficiency and general operations ensuring the business runs smoothly and effectively. Listed below, but not limited to, are some areas of individual responsibilities. This is not a comprehensive list and responsibilities are contingent upon additional needs and requirements of the business and may be subject to change.
Soft Skills:
  • Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Communicates the brand vision and puts structures in place that support company goals and objectives while aligning client needs.
  • Strategic Planning: Manage and oversee effective engagement, planning and execution of patrol and dedicated operations. Projecting and effectively maintain organizational chart for current and future of team growth. Develops priorities and strategy for future operational growth.
  • Financial Acumen: Understands company measurements while developing, managing, and executing the necessary behaviors to drive results. Can effectively manage the delivery of the Signal business model through (KPI) key performance indicators while controlling company resources.
  • Team Development: Integrate Core Values through the franchise organization. Develop organized recruiting and onboarding structure. Oversees company Training and Development programs.
  • Project Management: Oversees and manages company fleet division including budgeting, routing, maintenance, and acquisitions. Has a full understanding of and maintains compliance and regulatory items. Manages Vendor relationships while continually growing and cultivating new opportunities beneficial for the Franchise. Conducts Client reviews and visits, developing a full understanding of their business needs to develop service and execution plan.

Responsibilities:
  • Operational KPIs responsibility and accountability: Labor Efficiencies (including overtime), Patrol Completions, Dedicated Shift Completions. Employee Retention, Customer retention, Daily sales outstanding, and A.R Over 90 days, Gross Profit Net Revenue Growth, Revenue per Owned pop, and Same customer sales.
  • Directly responsible for the training, development and performance management of Coordinator and Branch managers, indirectly of Patrol, Dedicated, and Advanced Officers through the Signal training/onboarding process.
  • Conducts daily review of urgent activities and client reports and addresses issues in the field or internally. Communicates information to Executive Director or Franchise Owner.
  • Monitors company policies and procedures through spot checks and consistent evaluations. Issues disciplinary action in accordance with the employee handbook.
  • Responsible for fostering a positive working environment through feedback, recognition programs, and performance reviews.
  • Conducts Quarterly Career Progression Meeting with all employees to review performance and career advancement interest and opportunities.
  • Responsible for the maintenance of all Signal assets and equipment to ensure proper operating condition and brand standards.
  • Responsible for validating any Signal equipment needs and managing the inventory as resources are needed. This could include but is not limited to vehicles, Segway(s), laptops, radios, and any other equipment used by the Franchise.
  • Develop relationships with vendors and networking with new potential client partnerships.
  • Coordinates with teams upstream and downstream to provide service-related input to assist in developing new processes and operational excellence.
  • Host Monthly Director Meeting with Coordinators to review monthly scorecard, KPI results and goals, operational priorities, customer review, and internal needs.
  • Works to continuously improve the quality of service, operational efficiency, and processes.
  • Performing final site assessments before services start to ensure all necessary information has been collected for a successful start.

Requirements:
  • 21 years of age or older
  • High school diploma or GED
  • Bachelor's degree preferred
  • 2+ years or more in Management or a leadership capacity.
  • Pass background check and drug test
  • Must have valid driver's license and a good driving record
  • Complete training modules within first month
  • Excellent organization, oral, and written communication skills
  • Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor
  • Must be able to move equipment weighing up to 20 pounds

Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.