Orgill
Orgill

47 Orgill Customer Service Representative Jobs Hiring Near You

Specialist Customer Service As the primary point of contact for customers, the Customer Service Representative supports Orgill's customers, sales representatives, vendors, and Distribution Centers.

Specialist Customer Service

Collierville, TN · On-site

$15 - $20/hr

As the primary point of contact for customers, the Customer Service Representative supports Orgill's customers, sales representatives, vendors, and Distribution Centers. Qualified candidates are ...

Dealer Market - Customer Logistics & Onsite Services * Assist the Director in the planning and execution of customer-facing logistics for Orgill's annual Dealer Market. * Oversee specific aspects of ...

Sales Associate

Saint Paul, MN · On-site

$14.25 - $19.25/hr

Work in customer stores, at an Orgill distribution center, and the Customer Service Department. * Travel with Sales Representatives, Sales Managers and Truck Drivers to observe and assist as assigned.

... Orgill's History: Primarily responsible for the support of the DC by efficiently delivering ... Have all Bills of Lading signed by the store's representative (customers, backhaul and common ...

Orgill is looking for a Driver in Auburn, MA - $80,000 per year Safety Bonus: Up to $6,000 Paid ... Have all Bills of Lading signed by the store's representative (customers, backhaul and common ...

Sales Associate

Saint Paul, MN · On-site

$14.25 - $19.25/hr

Work in customer stores, at an Orgill distribution center, and the Customer Service Department. * Travel with Sales Representatives, Sales Managers and Truck Drivers to observe and assist as assigned.

Material Handler - 1st shift

Inwood, WV

$15.75 - $19/hr

Orgill, Inc is recognized as an industry leader for its development of innovative retail programs and services that are designed to fulfill a simple mission: Help Our Customers Be Successful. We ...

These may include both fee-based services for dealers and assignments that support Orgill ... Participate in client and stakeholder meetings as a project representative * Monitor project ...

Orgill is looking for a Driver in Dracut, MA - $80,000 per year Safety Bonus: Up to $6,000 Paid ... Have all Bills of Lading signed by the store's representative (customers, backhaul and common ...

Material Handler - 2nd shift

Inwood, WV

$15.75 - $19/hr

Orgill, Inc. is recognized as an industry leader for its development of innovative retail programs and services that are designed to fulfill a simple mission: Help Our Customers Be Successful. We ...

Material Handler - 1st shift

Inwood, WV · On-site

$15.75 - $19/hr

Orgill, Inc is recognized as an industry leader for its development of innovative retail programs and services that are designed to fulfill a simple mission: Help Our Customers Be Successful. We ...

Merchandise Manager

Collierville, TN · On-site

$44K - $54K/yr

... extent what Orgill will offer our customers. Duties and Responsibilities: * Negotiates the ... Responds to questions and requests for information from dealers, sales representatives, and vendors.

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Orgill Jobs Information

Do workers at Orgill get paid breaks?

Yes. Most people get paid breaks.
88% of people say they get paid breaks.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.

Does Orgill pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
78% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.

At Orgill, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
83% of people say they have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from Orgill affordable enough for their workers?

Most people say the health insurance costs are okay.
93% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and April 2026.

Do people get paid time off at Orgill?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and April 2026.

Do workers at Orgill worry about hours?

Most people don’t worry about getting enough hours.
76% of people report they don’t worry about getting enough hours.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Orgill workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to get time off at Orgill?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.

Do Orgill managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
33% of people say their manager changes their shift schedule at the last minute.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and April 2026.

Do jobs at Orgill spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.

How easy is it to take sick days at Orgill?

Some people find it hard to take sick days.
48% of people report that it’s hard to take time off if they are sick.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Orgill feel treated with respect by their managers?

Most people feel treated with respect by their managers.
85% of people say they’re treated with respect by their managers.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Orgill get to take their breaks without interruption?

Most people get breaks without interruption.
89% of people report that they get to take their breaks without interruption.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Orgill?

Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 28 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Orgill enjoy their jobs?

Only some people enjoy their job.
46% of people report they don’t enjoy their job.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Orgill recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get enough training when they start at Orgill?

Some people didn’t get enough training when they started.
34% of people report they didn’t get enough training when they started working here.
Based on data from 29 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people get support to advance at Orgill?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 25 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people think Orgill’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
85% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and April 2026.

Do workers feel well informed about how Orgill is doing?

Most people feel well informed about how the company is doing.
73% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 26 people who took the Breakroom Quiz between January 2025 and April 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular categories at Orgill?
Infographic showing various Customer Service Representative job openings at Orgill in the United States as of June 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 92% Physical, and 8% Remote job distribution.
Specialist Customer Service

Specialist Customer Service

Orgill

Collierville, TN

$15 - $20/hr

Other

Posted 25 days ago


Orgill rating

7.5

Company rating: 7.5 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

146th of 338 rated retail wholesalers


Job description

Specialist Customer Service

As the primary point of contact for customers, the Customer Service Representative supports Orgill's customers, sales representatives, vendors, and Distribution Centers. Qualified candidates are dedicated to ensuring satisfaction with Orgill's services and features by providing timely information and answering questions efficiently. This role is crucial in maintaining strong customer relationships and upholding Orgill's commitment to service excellence.

Key Responsibilities

  • Customer Interaction: Serve as the first point of contact for all customer inquiries via phone, email, and chat, providing professional and courteous support.
  • Problem Resolution: Research and resolve complex customer issues related to orders, products, shipping, and returns in a timely and accurate manner.
  • Order Management: Process customer orders, track shipment statuses, and communicate any delays or changes effectively.
  • Product Knowledge: Maintain expert-level knowledge of Orgill's product catalog, services, and features to provide accurate information and recommendations.
  • Documentation: Accurately document all customer interactions, resolutions, and transactions within the CRM system.
  • Collaboration: Coordinate with Sales, Distribution Centers, and other internal departments to ensure seamless service delivery.

Qualifications

  • Education: High school diploma or equivalent; Associate's or Bachelor's degree preferred.
  • Experience: 2+ years of proven experience in a customer service or related role, preferably within the wholesale or distribution industry.
  • Skills:
    • Exceptional verbal and written communication skills.
    • Strong problem-solving and conflict resolution abilities.
    • Proficiency with Microsoft Office Suite (Word, Excel, Google Suite, and Salesforce CRM software.
    • Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.

Attributes: A positive attitude, a strong work ethic, and a dedication to exceeding customer expectations.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.


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