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60 Onetrust Technical Support Engineer Jobs Hiring Near You

OneTrust

Cloud Specialist III

Atlanta, GA

$86K - $102K/yr

Partner with Solutions Engineering to design end-to-end architectures (CMP, UCPM, identity, data ... at OneTrust, you will be part of the OneTeam. That means you'll receive support physically ...

OneTrust

Senior Program Manager

Atlanta, GA

$88K - $133K/yr

Strength in Trust OneTrust's mission is to enable innovation through the responsible use of data ... Experience supporting SaaS product and engineering teams For California, Colorado, Connecticut ...

OneTrust

Senior Program Manager

Atlanta, GA · On-site

$88K - $133K/yr

OneTrust, the AI-Ready Governance Platform™, unifies regulatory intelligence, automation, and ... Experience supporting SaaS product and engineering teams For California, Colorado, Connecticut ...

OneTrust

Senior Customer Success Manager

New York, NY

... Engineering, and Consulting teams to provide the highest level of support, and working to ensure ... As the customers you support grow with OneTrust, the scope of work will expand as well as you will ...

OneTrust

Regional Sales Director - TOLA

Austin, TX

$153K - $230K/yr

... OneTrust leadership accordingly to support deal close * Partner consistently with collaborating ... Solution Engineering, Partner Sales) throughout the deal cycle to increase deal close rates and ...

New

OneTrust

Regional Sales Director - TOLA

Houston, TX

$153K - $230K/yr

... OneTrust leadership accordingly to support deal close * Partner consistently with collaborating ... Solution Engineering, Partner Sales) throughout the deal cycle to increase deal close rates and ...

New

OneTrust

Regional Sales Director - TOLA

Dallas, TX

$153K - $230K/yr

... OneTrust leadership accordingly to support deal close * Partner consistently with collaborating ... Solution Engineering, Partner Sales) throughout the deal cycle to increase deal close rates and ...

New

OneTrust

Full Stack Web Developer - AEM

Atlanta, GA

$104K - $156K/yr

The Challenge As OneTrust product teams continue to deliver new products, we're looking for a Full-Stack AEM (Adobe Experience Manager) Developer to support the deployment and development of our ...

OneTrust

Full Stack Web Developer - AEM

Atlanta, GA · On-site

$104K - $156K/yr

The Challenge As OneTrust product teams continue to deliver new products, we're looking for a Full-Stack AEM (Adobe Experience Manager) Developer to support the deployment and development of our ...

OneTrust

Account Executive, SMB

Atlanta, GA · On-site

$52K - $70K/yr

... Engineering to successfully land and expand key accounts. You Are Someone with a hunting mentality ... at OneTrust, you will be part of the OneTeam. That means you'll receive support physically ...

OneTrust

Account Executive - Mid-Market

Atlanta, GA · On-site

$65K - $87K/yr

... Engineering to successfully land and expand key accounts. You Are You are someone with a hunting ... at OneTrust, you will be part of the OneTeam. That means you'll receive support physically ...

OneTrust

Account Executive - Mid-Market

Atlanta, GA

$65K - $87K/yr

... Engineering to successfully land and expand key accounts. You Are You are someone with a hunting ... at OneTrust, you will be part of the OneTeam. That means you'll receive support physically ...

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Implementation Consultant (Privacy & Data Governance)

Implementation Consultant (Privacy & Data Governance)

OneTrust

Atlanta, GA

Other

Posted 11 days ago

Job description

The Challenge

As an Implementation Consultant, you will handle the overall responsibility for the customer relationship by working directly with our customers to enhance their overall user experience with the OneTrust Privacy and Data Governance platform.  Following the sales process, consultants become the primary customer contact responsible for building and maintain the relationship, leading the implementation of the solution, and managing customer expectations throughout the engagements.

Your Mission

The Implementation Consultant has a clear understanding of the privacy industry, including regulatory environment, and uses this knowledge to support all the primary responsibilities. To thrive in this role, the Implementation Consultant will keep up with industry trends, competitive landscape and customer needs for the purpose of being active and vocal in making decisions about the direction of the platform.  

As an Implementation Consultant, you will:

  • Oversee the functional implementation and platform adoption for all customer implementations

  • Support customers and ensure they receive exceptional services throughout the implementation process

  • Establish yourself as a trusted adviser to ensure customer's overall satisfaction with our platform

  • Understand overall business needs of the customer as they relate to the OneTrust product.

  • Monitor and analyze the customer's adoption of our solution features and functionality to align with business needs and leadership with an understanding of their overall business needs as they relate to our products

  • Be the customer advocate. Work closely with product and software engineering teams to represent customer issues and build out ideas and concepts highlighted during implementation to steer the OneTrust roadmap

  • Consult on both system and regulatory best practices, mentoring other junior colleagues, to advise customers on optimization of privacy, security, and governance programs. Leverage customer relationships as needed for prospect references

  • Work on internal team initiatives

What Success Looks Like

  • Customer consistently achieve successful outcomes and strong adoption of OneTrust solutions.

  • Projects are delivered with minimal escalation and high confidence from stakeholders.

  • Implementation quality and consistency improve as a result of your contributions.

You Are

You are great at building relationships across stakeholders in marketing, sales, and engineering and have genuine enthusiasm about working directly with customers and learning more about Data Privacy, Security and Governance. You are willing to get hands on SAAS solutions and become skilled in implementation and balance customer priorities across several accounts.

Your Experience Includes:

  • Bachelor's in Business, Industrial Engineering, Systems Engineering or related field  

  • 1-3 years of relevant experience in software development, professional services, solution engineering, technical consulting; with expertise in architecting and rolling out new technology and solution initiatives  

  • Effective customer-facing communication skills. Proven success in and genuine enthusiasm for working directly with customers  

  • Proven ability to engage across corporate functions (Professional Services and Product Management) 

  • Practical experience in troubleshooting software and web services 

  • Strong entrepreneurial skills to excel in a complex and rapidly evolving environment  

  • Willingness to travel, as job requires (Estimated 10-20%) 

Extra Impressive

  • Industry-recognized certifications such as:

    • CIPP/E, CIPP/US, CIPM, FIP

    • AIGP

    • CISA, CRISC, GRCP

    • Other relevant privacy, security, risk, governance, or compliance certifications.

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