Strong JavaScript programming and scripting skills * Hands-on experience with conversational AI ... systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that ...
60 Nice Systems Engineer Jobs Hiring Near You
Strong JavaScript programming and scripting skills * Hands-on experience with conversational AI ... systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that ...
Technical Support Engineer
Richardson, TX · On-site
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Support customer integrations with third-party systems using REST APIs, webhooks, OAuth2, JWT, and ...
Technical Support Engineer
Richardson, TX · On-site
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Support customer integrations with third-party systems using REST APIs, webhooks, OAuth2, JWT, and ...
OR · On-site
Strong JavaScript programming and scripting skills * Hands-on experience with conversational AI ... systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that ...
Senior Software Engineer
Sandy, UT · On-site
$116K - $153K/yr
Exposure to building or tuning agentic systems or multi-step AI pipelines * Experience contributing to shared tooling, internal platforms, or developer experience improvements WHAT TO EXPECT AT NICE
Senior Software Engineer
Sandy, UT · On-site
$116K - $153K/yr
Exposure to building or tuning agentic systems or multi-step AI pipelines * Experience contributing to shared tooling, internal platforms, or developer experience improvements WHAT TO EXPECT AT NICE
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Support customer integrations with third-party systems using REST APIs, webhooks, OAuth2, JWT, and ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Support customer integrations with third-party systems using REST APIs, webhooks, OAuth2, JWT, and ...
Sr Software Engineer, Backend & Data Platforms (Mobius Team)
Atlanta, GA · Hybrid
$117K - $155K/yr
Build the Systems That Power Analytics for Millions of Customer Conversations At NICE, we help ... We're looking for a Senior Software Engineer to join our Mobius team , a critical engineering group ...
Sr Software Engineer, Backend & Data Platforms (Mobius Team)
Atlanta, GA · Hybrid
$117K - $155K/yr
Build the Systems That Power Analytics for Millions of Customer Conversations At NICE, we help ... We're looking for a Senior Software Engineer to join our Mobius team , a critical engineering group ...
Experience 8 to 12 years in software or Software Engineering, Data Engineering including recent hands-on work with AI systems About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25 ...
Experience 8 to 12 years in software or Software Engineering, Data Engineering including recent hands-on work with AI systems About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25 ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... system integrations, APIs, configuration, or deployment workflows. • Excellent communication ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... system integrations, APIs, configuration, or deployment workflows. • Excellent communication ...
Senior AI Software Engineer
Seattle, WA · On-site
$139K - $183K/yr
... , Systems, Networking, and Voice Engineering across the NICE CXone global multi-region cloud platform, including sovereign regions for UK Gov, AU Gov, EU, and FedRAMP. Your code will run in ...
Senior AI Software Engineer
Seattle, WA · On-site
$139K - $183K/yr
... , Systems, Networking, and Voice Engineering across the NICE CXone global multi-region cloud platform, including sovereign regions for UK Gov, AU Gov, EU, and FedRAMP. Your code will run in ...
Lead Software Engineer
Seattle, WA · On-site
$150 - $190/hr
Experience 8 to 12 years in software or Software Engineering, Data Engineering including recent hands-on work with AI systems Equal Opportunity Employer NiCE is proud to be an equal opportunity ...
Lead Software Engineer
Seattle, WA · On-site
$150 - $190/hr
Experience 8 to 12 years in software or Software Engineering, Data Engineering including recent hands-on work with AI systems Equal Opportunity Employer NiCE is proud to be an equal opportunity ...
Manager Engineering
Sandy, UT · On-site
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Bachelor's degree in Computer Science, Business Information Systems or related field or equivalent ...
Manager Engineering
Sandy, UT · On-site
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Bachelor's degree in Computer Science, Business Information Systems or related field or equivalent ...
Principal AI Software Engineer
Seattle, WA · On-site
$153K - $206K/yr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... We are building intelligent platforms that can understand system behavior, make decisions, and ...
Principal AI Software Engineer
Seattle, WA · On-site
$153K - $206K/yr
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... We are building intelligent platforms that can understand system behavior, make decisions, and ...
Lead QA Architect
Sandy, UT · On-site
Design and ensure robust integrations across microservices and systems within the NICE platform ... Set technical direction end-to-end , partnering closely with engineering teams to embed quality ...
Lead QA Architect
Sandy, UT · On-site
Design and ensure robust integrations across microservices and systems within the NICE platform ... Set technical direction end-to-end , partnering closely with engineering teams to embed quality ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... systems via REST APIs and microservices * Familiarity with enterprise authentication protocols ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... systems via REST APIs and microservices * Familiarity with enterprise authentication protocols ...
OR · On-site
These are live, scalable agentic AI systems, not experiments or proof-of-concepts, operating across ... Vice President, NiCE Agentic AI Transformation Role Type: Individual Contributor
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Ability to design scalable outbound solutions that integrate with CRM, compliance systems, and ...
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Ability to design scalable outbound solutions that integrate with CRM, compliance systems, and ...
Lead QA Architect
Sandy, UT · Hybrid
Design and ensure robust integrations across microservices and systems within the NICE platform ... Set technical direction end-to-end , partnering closely with engineering teams to embed quality ...
Lead QA Architect
Sandy, UT · Hybrid
Design and ensure robust integrations across microservices and systems within the NICE platform ... Set technical direction end-to-end , partnering closely with engineering teams to embed quality ...
NiCE is a market leader in software products used by global businesses to enhance customer ... system behavior to identify root causes • Guide users step-by-step through solutions • Use help ...
NiCE is a market leader in software products used by global businesses to enhance customer ... system behavior to identify root causes • Guide users step-by-step through solutions • Use help ...
Manager Engineering
Sandy, UT · On-site
Managers will participate in the evolution of NICE CXone standards, tools and methodologies and be ... Bachelor's degree in Computer Science, Business Information Systems or related field or equivalent ...
Manager Engineering
Sandy, UT · On-site
Managers will participate in the evolution of NICE CXone standards, tools and methodologies and be ... Bachelor's degree in Computer Science, Business Information Systems or related field or equivalent ...
Senior Software Architect (AI, AWS, React, C#)
Sandy, UT · On-site
$123K - $167K/yr
Work on systems at enterprise scale with teams committed to quality, innovation, and modern engineering excellence. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global ...
Senior Software Architect (AI, AWS, React, C#)
Sandy, UT · On-site
$123K - $167K/yr
Work on systems at enterprise scale with teams committed to quality, innovation, and modern engineering excellence. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global ...
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Job description
At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
As part of the Presales team, you will work closely with Sales on discovery calls, technical deep dives, demos, and POCs, acting as a trusted advisor who bridges technology and business value
How will you make an impact?
Have you got what it takes?
Technical Skills
Business & Communication Skills
Nice to Have
What's in it for you?
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
About Cognigy
NiCE Cognigy delivers AI that works-fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI-instantly, across every channel and in 100+ languages.
Requisition ID: 10507
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
So, what's the role all about?
As part of the Presales team, you will work closely with Sales on discovery calls, technical deep dives, demos, and POCs, acting as a trusted advisor who bridges technology and business value
How will you make an impact?
- Lead discovery and solutioning. Own discovery calls and technical deep dives to uncover pain points and identify opportunities across NiCE's Customer Service Automation portfolio - including AI-driven Intelligent Virtual Agents, Knowledge Management, Analytics, Intelligent Routing, and Digital Engagement.
- Tell compelling stories. Deliver customized, high-impact demos and presentations that don't just show product features they paint a vision of what exceptional customer experience looks like.
- Respond to RFIs and RFPs. Craft creative, differentiated responses that go beyond checkbox compliance and make NiCE stand out.
- Drive POVs. Design and execute proof-of-value that demonstrate real-world value and accelerate deal velocity.
- Stay sharp on the competitive landscape. Continuously track market trends, competitive positioning, and emerging technologies across AI, digital, analytics, and cloud platforms.
- Upskill others. Provide technical expertise and upskill others across adjacent teams, becoming a go-to voice for AI
Have you got what it takes?
- 7+ years in a solutions engineering, pre-sales, or sales architecture role, engaged in planning and executing complex enterprise software sales
- 7+ years of consulting or customer engagement experience
- 5+ years of contact center experience, with deep familiarity of the CCaaS landscape
- Proven track record delivering best-in-class solutions with strong work examples
Technical Skills
- Strong JavaScript programming and scripting skills
- Hands-on experience with conversational AI, chatbots, virtual agents, or low-code automation platforms
- Familiarity with knowledge management, asynchronous messaging, and omnichannel engagement solutions
- Experience with enterprise SaaS architecture, APIs, and integrations
- Working knowledge of web technologies: HTML, JavaScript, CSS, DOM, and browser developer tools
- Comfortable leveraging AI-assisted coding tools and vibe coding techniques to rapidly prototype and iterate on solutions
Business & Communication Skills
- Strong business acumen able to quickly understand new business processes and connect technology to revenue and profit outcomes
- Analytically minded with excellent problem-solving, presentation, and storytelling skills
- Ability to draw out root causes, not just symptoms, and apply creative thinking to solve them
- Skilled at managing multiple priorities and deliverables across concurrent client engagements
Nice to Have
- Bachelor's degree in a related technology field; MBA preferred
- Experience with NiCE, Cognigy, or comparable CCaaS / conversational AI platforms
What's in it for you?
Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
About Cognigy
NiCE Cognigy delivers AI that works-fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI-instantly, across every channel and in 100+ languages.
Requisition ID: 10507
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.