NICE
NICE

20 Nice Systems Engineer Jobs Hiring Near You

OR · On-site

... NiCE systems, and other tasks related to the success of his or her engagement. The Implementation Engineer is also an organizational leader and is expected to serve as a mentor and coach for junior ...

OR · On-site

... NiCE systems, and other tasks related to the success of his or her engagement. The Senior Implementation Engineer is also an organizational leader and is expected to serve as a mentor and coach for ...

... NICE Systems' enterprise-wide cloud infrastructure strategy. You will serve as the technical ... equivalent) DevOps, CI/CD & Pipeline Architecture • Extensive experience designing and ...

OR · On-site

Collaborate directly with the client's System Engineers to support NICE infrastructure across global sites. * Maintain detailed site documentation, system specifications, and configuration records.

Collaborate directly with the client's System Engineers to support NICE infrastructure across global sites. * Maintain detailed site documentation, system specifications, and configuration records.

... NICE Systems' enterprise-wide cloud infrastructure strategy. You will serve as the technical ... or equivalent) DevOps, CI/CD & Pipeline Architecture Extensive experience designing and ...

AI DevOps Engineer

Sandy, UT · On-site

$50.25 - $68.75/hr

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... We are building intelligent platforms that can understand system behavior, make decisions, and ...

Principal Software Engineer

Sandy, UT · On-site

$128K - $172K/yr

We are seeking a Principal Software Engineer who brings exceptional technical depth, strong ... At NiCE, we don't just connect systems-we connect people, platforms, and possibilities. In this ...

Principal Software Engineer

Sandy, UT · Hybrid

$128K - $172K/yr

We are seeking a Principal Software Engineer who brings exceptional technical depth, strong ... At NiCE, we don't just connect systems-we connect people, platforms, and possibilities. In this ...

Senior Machine Learning Engineer

Sandy, UT · On-site

$113K - $150K/yr

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... This role requires deep expertise in speech AI systems, strong quantitative skills, and the ...

Senior Machine Learning Engineer

Sandy, UT · Hybrid

$99K - $136K/yr

NiCE is looking for a Senior Machine Learning Engineer to join NiCE Labs Research (NLR), a team ... This role requires deep expertise in speech AI systems, strong quantitative skills, and the ...

Senior Software Engineer

Sandy, UT · On-site

$116K - $153K/yr

Exposure to building or tuning agentic systems or multi-step AI pipelines * Experience contributing to shared tooling, internal platforms, or developer experience improvements WHAT TO EXPECT AT NICE

Experience 8 to 12 years in software or Software Engineering, Data Engineering including recent hands-on work with AI systems About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000 ...

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Develop agentic systems (agents) for large-scale companies that measurably outperform human ...

Senior Software Engineer, Actimize

Sandy, UT · On-site

$116K - $153K/yr

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Required Experience * Strong Java experience from production work on non-trivial systems.

Software Engineer - Java, Angular, AWS

Sandy, UT · On-site

$49.25 - $67.50/hr

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Understanding of software design principles, APIs, and distributed systems. * Strong problem ...

AI DevOps Engineer

Sandy, UT · On-site

$50.25 - $68.75/hr

AI DevOps Engineer - Cloud AI Platforms At NICE, we are not just building software-we are ... We are building intelligent platforms that can understand system behavior, make decisions, and ...

Software Engineer - Java, Angular, AWS

Sandy, UT · Hybrid

$49.25 - $67.50/hr

... NiCE CXone platform-the experience customers rely on to manage employees, teams, tenant ... Understanding of software design principles, APIs, and distributed systems. * Strong problem ...

Implementation Engineer

NICE

OR • On-site

Other

Re-posted 29 days ago


Job description

TheImplementation Engineer is a customer-facing, billable position chartered with engaging customers in a consultative capacity and providing specialized expertise around NiCE products the contact center industry, and other contact center ecosystem topics including CRM, telecommunications infrastructure, analytics, social media, and others. 
This position, depending on the types of projects onto which he or she is deployed, will be responsible for both technical and business tasks including managing customer expectations and satisfaction, configuring NiCE products based on best practices and customer requirements, coordinating inter-departmental activities within NiCE, tracking time and status within NiCE systems, and other tasks related to the success of his or her engagement. 
The Implementation Engineer is also an organizational leader and is expected to serve as a mentor and coach for junior staff. 
This position is responsible for consultative performance in all areas related to NiCE solutions provisioning, implementation, and deployment of technical and business solutions to clients. The customer base consists of public and private sector agencies and businesses employing diverse information management and contact center environments. 
As a Implementation Engineer, a Typical Day Might Include the Following: 
TECHNICAL  

  • Provide technical configuration and, in some cases, programming as required. 
  • Provide process, data and object modeling in a variety of application and database environments. 
  • Provide database design, development, and enhancement, as well as management and coordination of changes to existing applications. 
  • Provide technical architecture leadership, analysis, design, development, and enhancement. 
  • Maintain Senior-level expertise and currency in industry leading contact center technologies. 

PROJECT  

  • Serve in a project manager capacity via management of end to end system life cycle development of small to large-scale projects. 
  • Provide business analysis, business area assessment, user needs analysis and business systems design for major projects. 

BUSINESS 

  • Present a professional image in conduct, attitude and attire. 
  • Assist with the development of client information management standards and evaluation of technology trends. 
  • Contribute to business area assessment, user needs analysis and business systems design. 

SUPERVISORY 

  • Supervise during project life cycle any junior level client staff, or any sub-contracted personnel assigned to your project team. 

To Land This Gig You'll Need: 

  • BS/BA in technical (e.g., CS/IS/EE) or business (e.g., Marketing/MIS) field or equivalent work experience required. 
  • MBA preferred. 
  • 5+ years of professional experience beyond education requirements above. 
  • Type of experience varies depending on Professional Service Engineers specialization: 
  • Implementation: broad skills in both technology & analysis; experience in communicating at a technical and functional level while managing business rapport. 
  • Business Optimization: deep skills around business analysis/call centers; experience in the KPIs and best practices of call centers and their operations. 
  • Education & Enablement: professional and confident public presence; experience in commanding large audiences as a trainer and/or speaker. 
  • Engineering Services: deep skills in specialized technical & functional areas; deeply technical expertise around software engineering, programming languages, integration, and/or databases. 
  • Desired personal profile: analytical, inquisitive, service & team-oriented, friendly demeanor, early adopter. 

Bonus Experience: 

  • Prior consulting experience.