60 Milestone Technologies Devops Engineer Jobs Hiring Near You

Job Summary:
Milestone Technologies is a global IT managed services firm seeking a Senior Data Center Operations Engineer to support the build-out and operation of high-performance data center environments. The role involves advanced hardware troubleshooting, Linux systems support, and collaboration with cross-functional teams to ensure operational stability and performance.
Responsibilities:
• Advanced Hardware Troubleshooting & Repair
• Diagnose and resolve complex hardware failures across server platforms (motherboards, CPUs, memory, storage)
• Perform component-level repairs and replacements on servers and data center hardware
• Execute break/fix processes with a focus on minimizing downtime and meeting SLAs
• Conduct root cause analysis (RCA) of hardware failures and implement preventative improvements
• Identify recurring failure trends and contribute to tooling, automation, and process enhancements
• Utilize Linux command-line tools for system monitoring, diagnostics, and troubleshooting
• Support provisioning and deployment of servers across Linux distributions (RHEL, Ubuntu, etc.)
• Troubleshoot boot-level and OS-level issues in production environments
• Collaborate with engineering teams to resolve complex hardware/software interaction issues
• Support hardware installation, structured cabling, and infrastructure validation
• Maintain accurate inventory of spare parts, assets, and retired equipment
• Document repairs, changes, and configurations in ITSM/DCIM systems
• Ensure adherence to safety, security, and operational protocols
• Serve as a primary escalation point for complex infrastructure issues
• Participate in on-call rotation supporting 24x7 operations
• Provide guidance and mentorship to technicians on hardware troubleshooting and best practices
• Collaborate with network, storage, and infrastructure teams to resolve cross-functional issues
• Contribute to knowledge sharing, documentation, and operational excellence initiatives
• Support continuous improvement efforts across processes, tooling, and operational workflows
Qualifications:
Required:
• Strong English communication skills (written and verbal) are required for coordination with cross-functional teams
• Expert-level knowledge of server hardware architecture and component-level troubleshooting
• Strong proficiency with Linux systems and command-line diagnostics
• Solid understanding of networking fundamentals and infrastructure components
• Experience working within structured operational environments (SOPs, SLAs, ticketing systems)
• Familiarity with ITSM/DCIM tools (ServiceNow, Jira, or similar)
• Experience with structured cabling and fiber optic connectivity
• Strong analytical and problem-solving skills with attention to detail
• Ability to operate effectively in high-pressure, high-availability environments
• Strong organizational and documentation skills
• 5+ years of experience in data center operations or similar infrastructure environments
• Significant hands-on experience with server hardware troubleshooting and repair
• Minimum of 2 years of experience working with Linux operating systems in production environments
• Experience supporting enterprise server platforms and infrastructure environments
• Demonstrated experience performing root cause analysis and resolving complex hardware issues
• Experience working within ticketing systems and operational workflows
• Exposure to data center build-outs, deployments, or infrastructure upgrades (preferred)
Preferred:
• CompTIA A+, Server+, or Linux+
• LPI certification or equivalent
• Vendor-specific hardware certifications
Company:
Milestone Technologies is a global IT Services and Digital Solutions company based in Silicon Valley that helps hundreds of leading corporations deliver technology around the globe. Founded in 1997, the company is headquartered in Fremont, USA, with a team of 1001-5000 employees. The company is currently Late Stage.