ZipRecruiter

Log In

Milestone Technologies
Milestone Technologies

64 Milestone Technologies It Support Technician Jobs Hiring Near You

Milestone Technologies, Inc.

$21.75 - $29.75/hr

Company Overview Milestone Technologies is a global IT managed services firm that partners with ... Milestone culture is built to provide a collaborative, inclusive environment that supports ...

HEICO

IT Support Technician

Tempe, AZ · On-site

$21 - $28.75/hr

The Information Technology (IT) Support Technician is responsible for the support of end users and ... Become familiar with IT technologies, solutions, and network designs specific to * Install and ...

InstantServe LLC

IT Support Technician

Towson, MD · On-site

$20.50 - $28.25/hr

Job Title: IT Support Technician Location: Baltimore, MD (Onsite) Interview Type: In-Person Job Summary: We are seeking an onsite IT Support Technician to provide hardware, software, and network ...

SpaceX

IT Support Technician

Hawthorne, CA

$38 - $45/hr

IT SUPPORT TECHNICIAN SpaceX is looking for an experienced IT support technician with strong ... Experience supporting Microsoft technologies. PREFERRED SKILLS AND EXPERIENCE: * Experience ...

E-Solutions

IT Support Technician

Irondale, AL · On-site

$18.25 - $25/hr

Job Summary We are seeking an experienced IT Support Technician to provide onsite end-user and general IT support at our Birmingham, AL location. The technician will be responsible for assisting ...

next page

Showing results 1-20

All JobsMilestone Technologies JobsMilestone Technologies It Support Technician Jobs

Milestone Technologies Jobs Information

What are the key skills and qualifications needed to thrive as an IT Support Technician, and why are they important?

To thrive as an IT Support Technician, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and typically a relevant certification like CompTIA A+ or Microsoft Certified IT Professional (MCITP). Familiarity with ticketing systems, remote desktop tools, and operating systems such as Windows, macOS, and Linux is common in this role. Strong problem-solving skills, patience, and effective communication are crucial soft skills for assisting users and managing technical issues. These abilities ensure timely resolution of IT problems, minimize downtime, and maintain smooth organizational operations.

How does an IT Support Technician typically collaborate with other departments within an organization?

IT Support Technicians frequently work with employees from various departments to resolve technical issues, implement new software, and ensure that hardware is functioning optimally. They act as a bridge between the IT department and end-users, communicating technical information in an accessible way. Collaboration often involves troubleshooting user problems, coordinating with system administrators for escalated issues, and participating in cross-departmental projects to roll out new technologies. This role requires strong interpersonal skills and adaptability to meet the unique needs of different teams.

What does an IT Support Technician do?

An IT Support Technician is responsible for assisting users with technical issues related to computer hardware, software, and networks. They diagnose problems, provide solutions, and help maintain the company’s IT systems to ensure smooth daily operations. Typical tasks include troubleshooting technical issues, setting up equipment, installing software, and providing guidance to users. IT Support Technicians play a key role in keeping businesses running efficiently by resolving IT-related problems quickly and effectively.

What is the difference between It Support Technician vs Help Desk Technician?

AspectIt Support TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, ITIL Foundation
Work EnvironmentOn-site, technical support, hardware and software troubleshootingHelp desk, remote support, customer service focus
Employer & Industry UsageIT departments, tech companies, corporate supportIT service providers, corporate support, customer service centers
Common Search & ComparisonTechnical skills, hardware/software support, troubleshootingCustomer service, remote support, ticket management

While both roles support IT users, an It Support Technician typically handles more technical, on-site hardware and software issues, whereas a Help Desk Technician often focuses on remote support and customer service. The roles overlap in certifications and work environments, but their primary focus and daily tasks differ.

What is it like to work at Milestone Technologies?

Milestone Technologies is a company that values collaboration and innovation, fostering a dynamic work environment where employees can grow professionally and contribute to the organization's success.

The company has a flat organizational structure, allowing for open communication and teamwork among employees, and its mission is to deliver cutting-edge technology solutions to clients across various industries. Milestone Technologies also prioritizes employee development, offering training and certification programs to enhance technical skills.

Working at Milestone Technologies may appeal to individuals who are passionate about technology and eager to work on diverse projects, as the company provides opportunities for professional growth and development in a fast-paced and collaborative environment.
What other companies are hiring for It Support Technician jobs?
What are the most popular jobs at Milestone Technologies?
What are the most popular categories at Milestone Technologies?
Infographic showing various It Support Technician job openings at Milestone Technologies in the United States as of May 2026, with employment types broken down into 45% Full Time, 29% Temporary, and 26% Contract. Highlights an 86% Physical, and 14% Remote job distribution.
Data Center Technician IC1

Data Center Technician IC1

Milestone Technologies, Inc.

New Albany, OH • On-site

$23.86/hr

Other

Posted 22 days ago

Job description

Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
As a Data Center Technician, you will work closely with Data Center Leads to support the installation, troubleshooting, and maintenance of servers, networking equipment, and cabling. This role is critical to ensuring the reliability and performance of our data center operations.
How You Will Make an Impact
  • Gain a solid understanding of the ticket management process and contribute to timely resolution.
  • Learn and apply diagnostic methods to troubleshoot data center equipment effectively.
  • Accurately pull and manage inventory in accordance with established documented processes.
  • Ability to work cross functionally to maintain accurate inventory systems.
  • Develop skills in server repair techniques, including replacing hard drives, RAM, motherboards, and other components.
  • Assist with physical tasks, such as moving and racking equipment for special projects.
    • We are Hardware/component replacement focused with the possibility of delving into software in the future
  • Perform additional tasks as directed by management to support operational goals.

What You Will Need to Succeed
  • High School Diploma or GED.
  • A Real ID or other federally accepted identification for U.S. travel.
  • Minimum 1 year of general work experience.
  • Basic knowledge of or hands-on experience with computer hardware and repair.
  • Ability to travel to supported data center locations.
  • Quick learner with the ability to adapt to new software and tools.
  • Strong professional communication skills, both verbal and written.
  • Self-motivated with excellent attention to detail and the ability to work independently.
  • Ability to multi-task and manage priorities with minimal supervision.
  • Comfortable wearing Personal Protective Equipment (PPE) for extended periods.
  • Ability to safely lift, push, pull, and move at least 50 pounds.
  • Capable of walking long distances throughout the day.
  • Willingness to work in environments that may include hot aisles and indoor areas reaching 90+ degrees Fahrenheit during certain times of the year.

Preferred Qualifications
  • At least 1 year of computer hardware repair experience.
  • Associate or bachelor's degree in a related field, or currently pursuing one.

#LI-TK3
Compensation
Estimated Pay Range: $23.86 USD
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for ouremployees butis also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.

Apply