10 Metabase Technical Support Engineer Jobs Hiring Near You

Metabase is the easiest way for people to get insights from their data, from tiny startups who get up and running quickly to major corporations with tens of thousands of users. That's why people love us.
We bring data tools with the elegance and simplicity of consumer products to the crufty world of enterprise business intelligence. We provide an opinionated open source starting point for how companies should measure, analyze and share their data, which is used by tens of thousands of companies.
The opportunity
We're looking for a Developer Advocate who is a trusted presence in developer communities. This role is about showing up where developers already spend time, contributing real value, and building long-term trust.
If people already listen to you because you're smart, practical, and credible, this role may be a great fit.
What You'll Do
Content creation and editorial

• Create content that developers and analysts actually want: practical tutorials, clear explanations, honest opinions, and demos grounded in real use cases as blog posts, videos, talks, and whatever formats fit the moment
• Act as an editor and curator for internal engineers, guest contributors, marketing colleagues and other advocates: validate technical claims, test code snippets, and edit drafts to ensure high editorial & technical standards
• Produce video content (screencasts, shorts, explainers) that expands Metabase's educational reach and complements written tutorials
• Build and maintain demo projects, sample workflows, and integrations that showcase Metabase's capabilities in practical, real-world scenarios

Community building

• Develop and execute plans to build, enable, and nurture Metabase's developer community - through events, meetups, livestreams, courses, social media, partnerships, and whatever formats fit the moment
• Show up and be genuinely helpful in the places developers spend time - Slack communities, forums, Reddit, Discord, YouTube, Twitch, social platforms, and wherever the conversation is actually happening
• Build real relationships with developers, community leaders, contributors, and power users
• Represent Metabase at events, conferences, and meetups as a credible practitioner, not a booth rep

Feedback and measurement

• Bring what you're hearing back to the people building the product: friction points, workarounds, complaints, praise, and feature requests that only surface in honest community conversations
• Represent the community's needs internally - synthesizing feedback and sharing learnings with engineering, product, and marketing teams in a way that's actionable, not just anecdotal
• Track and monitor community health and content performance metrics, assess how well initiatives are achieving their goals, and adjust effort accordingly

What We're Looking For

• You've worked with data: you're comfortable with SQL, databases, metrics, and analytics workflows, and you can talk about them in a way that earns respect from working developers and analysts
• You have experience building community across some combination of: Twitter/X, YouTube, Twitch, Discord, blogs, meetups, public speaking, and live events
• Your communication style is clear, direct, and human
• You identify as a teacher and a learner, a builder and a doer
• You're empathetic, inclusive, and warm, and you get a buzz from helping people - whether that's a beginner stuck on their first query or a senior engineer pushing the limits of what Metabase can do
• You have good judgment about when to speak, when to listen, and when to stay out of it entirely
• You can create content independently: you don't need a brief, a brand guide, or editorial approval to ship something good
• Bonus: you've contributed to or built on top of open source projects
• Bonus: experience with embedded analytics, BI tooling, or the modern data stack

What success looks like

• Developers recognize your name and trust your input
• The conversations you're part of are useful and human, not transactional
• Internal teams gain real, actionable insight from what you're hearing in the community
• The content and demos you produce become genuine resources people share and return to
• Metabase earns credibility in places we never had to pay to be

Why this role matters
Developers are good at spotting marketing from a mile away. This role exists to earn respect the hard way: by being present, being helpful, and knowing what you're talking about. If that's already how you operate, we'd love to talk.
If there's anything more you'd like to tell us about yourself or your interests, use the "additional information" section on the application page. We're real humans reading applications and we love to hear what you have to say.
Compensation
The US base salary range for this role is $135K-$190K annually, plus equity and benefits.
Compensation is determined by role, level, location, and individual qualifications, including skills, experience, and scope of responsibility. Pay may vary by geographic location and other job-related factors.
Benefits
We offer meaningful equity and a comprehensive US benefits package, including fully employer-covered medical, dental, and vision insurance (with 75% coverage for dependents), a 401(k) with employer match available to enroll after the first 30 days, flexible and unlimited paid time off including sick time, and an asynchronous, remote-first environment.
We're a global team (50% outside the US), fully distributed (from Thailand to California), who get things done asynchronously, with plenty of uninterrupted time, supporting each other to do the best work of our careers. We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development. We're relentlessly user-focused and believe in building long-term value, not short-term hacks. And we raised a $30M Series B to take our approach to the next level for years to come.
For U.S. applicants: Metabase participates in the federal E-Verify program, which confirms employment authorization of newly hired U.S. based employees. E-Verify is not used as a tool to pre-screen candidates and is only initiated upon hire.
E-Verify Participation Notice (English/Spanish)
Right to Work Notice (English/Spanish)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.