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60 Kaseya Technical Support Engineer Jobs Hiring Near You

Coralogix

Technical Support Engineer

San Francisco, CA · On-site +1

$90K - $120K/yr

The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction. This role is tasked with helping Coralogix customers with giving ...

Fortinet, Inc.

Technical Support Engineer

Sunnyvale, CA · On-site

$88K - $107K/yr

As a Technical Support Engineer, you will: Provide direct technical web and telephone support to Fortinet customers including: * Support and troubleshooting on the wireless and switching range of ...

Nozomi Networks

Technical Support Engineer

Italy, TX · On-site

As we expand our product portfolio and global presence, our Delivery department is hiring a Technical Support Engineer to execute on delivering excellent support to resolve technical issues and bring ...

Cypress HCM

Technical Support Engineer

San Francisco, CA · On-site

$39.21 - $44.13/hr

Technical Support Engineer Description: * We are seeking a talented and customer-focused Technical Support Engineer to join our team. In this role, you will be the frontline in supporting customers ...

WAZER

Technical Support Engineer

Yonkers, NY · On-site

As a Tier 2 Technical Support Engineer, you are the bridge between our users and our engineering team. You will handle challenging technical escalations involving component failure, cut quality ...

Coralogix

Technical Support Engineer

San Francisco, CA · Remote

$90K - $120K/yr

The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction. This role is tasked with helping Coralogix customers with giving ...

Nova Ltd.

Technical Support Engineer

Fremont, CA · On-site

$100K - $148K/yr

The technical support engineer will apply scientific methodologies and robust statistical techniques to optimize applications for the high-volume manufacturing (HVM) fab environment: and provide ...

Merge

Technical Support Engineer

San Francisco, CA

$120K - $139K/yr

As a Technical Support Engineer, you will play a critical role in helping customers successfully build on Merge. You will work directly with customers and prospects to troubleshoot technical issues ...

Legion

Technical Support Engineer

Technical Support Engineer Remote, United States JOB OVERVIEW As a Technical Support Engineer, you will provide enterprise-grade assistance to Legion customers. You will diagnose and troubleshoot ...

R.W. Mercer Co.

Technical Support Engineer

Wimauma, FL · On-site

A Technical Support Engineer provides advanced technical assistance to customers or internal users by diagnosing, troubleshooting, and resolving hardware, software, and network-related issues. This ...

Sigma Computing

Technical Support Engineer

New York, NY · On-site

$90K - $115K/yr

As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and ...

Samsara

Technical Support Engineer

Samsara is looking for an experienced Technical Support Engineer to provide world-class hardware and software support experience to our customers. You will be a part of our Tier 2 support team within ...

3ds

Technical Support Engineer

Iselin, NJ · On-site

$79K - $106K/yr

The Technical Support Engineer is a technical expert who acts as the primary contact between different support teams and core engineering teams. They handle work requests (which can be internally or ...

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Kaseya Jobs Information

What is it like to work at Kaseya?

Kaseya is a technology company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment. The company's structure is organized into various teams, including product development, sales, and customer success, allowing employees to work closely with colleagues from diverse backgrounds and expertise. Working at Kaseya may appeal to individuals who are passionate about technology and customer-centric solutions, as the company offers opportunities for professional growth and development in a rapidly evolving industry.

What makes Kaseya an attractive place to work?

Kaseya is a leading provider of IT management software solutions, serving a global customer base and positioning itself at the forefront of the industry's technological advancements. The company fosters a dynamic work environment that encourages collaboration, innovation, and continuous learning, with a focus on delivering exceptional customer experiences and driving business growth. Joining Kaseya offers professionals opportunities to contribute to the development of cutting-edge solutions, advance their skills, and be part of a team that is shaping the future of IT management.

Do workers at Kaseya get paid breaks?

Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and January 2026.

Does Kaseya pay people when they’re sick?

Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.

At Kaseya, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.

Is the health insurance from Kaseya affordable enough for their workers?

Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between April 2025 and March 2026.

Do people get paid time off at Kaseya?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.

Do workers at Kaseya worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and June 2025.

Do Kaseya workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and April 2025.

How easy is it to get time off at Kaseya?

Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.

Do Kaseya managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and June 2025.

Do jobs at Kaseya spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and June 2025.

How easy is it to take sick days at Kaseya?

Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Kaseya feel treated with respect by their managers?

Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Kaseya get to take their breaks without interruption?

Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.

Is it stressful to work at Kaseya?

Most people feel stressed out here.
82% of people say they often feel stressed out at work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Kaseya enjoy their jobs?

Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at Kaseya recommend working with their team?

Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get enough training when they start at Kaseya?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people get support to advance at Kaseya?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people think Kaseya’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.

Do workers feel well informed about how Kaseya is doing?

Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and March 2026.
What other companies are hiring for Technical Support Engineer jobs?
What are the most popular jobs at Kaseya?
Infographic showing various Technical Support Engineer job openings at Kaseya in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Technical Support Engineer

Coralogix

San Francisco, CA • On-site, Remote

$90K - $120K/yr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 12 days ago

Job description

Description
Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.
We are looking for a Technical Support Engineer to join our highly experienced global team.
The Technical Support Engineer role embodies the critical intersection of technical expertise and a focus on customer satisfaction.
This role is tasked with helping Coralogix customers with giving answers to technical questions, solution architecture, and ensuring successful adoption of the Coralogix Platform.
Responsibilities:
  • Serve as our customers' single point of contact for any tech-related matters
  • End to End ownership of customer support case from opening until closure ensuring customer satisfaction
  • Establish relationships and engage with technical counterparts to drive product adoption and expansion
  • Train and coach customers to a successful onboarding process and ongoing usage
  • Advocate internally for customer needs - be the technical voice of the customer within Coralogix
  • Contribute to our knowledge base by creating documentation, video tutorials, and predefined answers to common issues
  • Prioritize and manage several open issues at one time
  • Properly escalate unresolved issues to appropriate internal teams

Requirements
  • Background knowledge and hands-on practice in Cloud DevOps, specifically experience with AWS (EC2, EKS, ECS, Fargate, Lambda, CloudFormation, Load Balancers, CloudWatch) or the equivalent with Azure and GCP
  • Background knowledge and hands-on practice in Observability, specifically experience working with one or more of the following tools - Kibana, Open-Search, Grafana, Datadog, Sumologic, NewRelic, AppDynamics, Dynatrace, Prometheus, Logz.io, SignalFX, Instana, Splunk, Honeycomb, Jaeger
  • 5+ years of proven experience in customer focus position as a Technical Support Expert / Support Engineer / Customer Success Engineer / Delivery Engineer
  • BA/BSc degree in Computer Science or equivalent experience
  • Excellent customer-facing skills
  • Excellent communication skills in English
  • Motivation to learn new skills and technologies
  • Great interpersonal and communication skills
  • High availability for fast response to customers
  • Proven work experience with ELK (Elastic-search/Logstash/Kibana) - BIG Advantage
  • Hands-on experience in Regular Expressions, Lucene, PromQL - BIG Advantage
  • Hands-on experience with complex troubleshooting of Kubernetes and Docker container - BIG Advantage
  • Scripting skills in one of the following: Python, Perl, Ruby - an advantage
  • Experience in SAAS B2B software companies - an advantage

Cultural Fit
We're seeking candidates who are hungry, humble, and smart. Coralogix fosters a culture of innovation and continuous learning, where team members are encouraged to challenge the status quo and contribute to our shared mission. If you thrive in dynamic environments and are eager to shape the future of observability solutions, we'd love to hear from you.
Compensation and rewards
  • The on-target earnings range for this role is $90,000-$120,000. When determining your salary, we consider your experience, skills, education, and work location.
  • Our total compensation package includes comprehensive and inclusive employee benefits for healthcare, dental, and mental health benefits, a 401(k) plan and match, paid sick time and paid time off.

Coralogix is an equal-opportunity employer and encourages applicants from all backgrounds to apply.

Apply