Technical Support Engineer - VoIP & MSP Location: Remote Job Type: Full-Time Job Summary We are ... Kaseya, or similar platforms. * Experience handling technical support directly with clients by ...
60 Kaseya Technical Support Engineer Jobs Hiring Near You
Technical Support Engineer - VoIP & MSP Location: Remote Job Type: Full-Time Job Summary We are ... Kaseya, or similar platforms. * Experience handling technical support directly with clients by ...
Technical Support Engineer Job Details Will work on global user support requests for the mission-critical MDO SCI Windows tool owned by this team. Responsibilities include being a first responder to ...
Technical Support Engineer Job Details Will work on global user support requests for the mission-critical MDO SCI Windows tool owned by this team. Responsibilities include being a first responder to ...
Technical Support Engineer
$60K - $70K/yr
We are seeking a Technical Support Engineer in Cranberry Twp, PA Job Duties: Provide technical support to customers including initial problem assessment, diagnosis, troubleshooting, customer service ...
New
Quick apply
Technical Support Engineer
$60K - $70K/yr
We are seeking a Technical Support Engineer in Cranberry Twp, PA Job Duties: Provide technical support to customers including initial problem assessment, diagnosis, troubleshooting, customer service ...
New
Technical Support Engineer Start Date ASAP Technical Support Engineer Assignment Length 6 months Additional Information All your information will be kept confidential according to EEO guidelines.
Technical Support Engineer Start Date ASAP Technical Support Engineer Assignment Length 6 months Additional Information All your information will be kept confidential according to EEO guidelines.
Technical Support Engineer
Greensboro, NC · On-site
$48 - $52/hr
Stefanini is looking for a Technical Support Engineer in Greensboro, NC or Hagerstown, MD (Onsite) For quick apply, please reach out to Ronald Alvarado Call: +1 (248) 727-2508 / Email: RonaldJoseph.
New
Technical Support Engineer
Greensboro, NC · On-site
$48 - $52/hr
Stefanini is looking for a Technical Support Engineer in Greensboro, NC or Hagerstown, MD (Onsite) For quick apply, please reach out to Ronald Alvarado Call: +1 (248) 727-2508 / Email: RonaldJoseph.
New
Stefanini is looking for a Technical Support Engineer in Greensboro, NC or Hagerstown, MD (Onsite) For quick apply, please reach out to Ronald Alvarado Call: +1 (248) 727-2508 / Email: RonaldJoseph.
New
Stefanini is looking for a Technical Support Engineer in Greensboro, NC or Hagerstown, MD (Onsite) For quick apply, please reach out to Ronald Alvarado Call: +1 (248) 727-2508 / Email: RonaldJoseph.
New
Technical Support Engineer
Hagerstown, MD · On-site
$48 - $52/hr
Stefanini is looking for a Technical Support Engineer in Greensboro, NC or Hagerstown, MD (Onsite) For quick apply, please reach out to Ronald Alvarado Call: +1 (248) 727-2508 / Email: RonaldJoseph.
New
Technical Support Engineer
Hagerstown, MD · On-site
$48 - $52/hr
Stefanini is looking for a Technical Support Engineer in Greensboro, NC or Hagerstown, MD (Onsite) For quick apply, please reach out to Ronald Alvarado Call: +1 (248) 727-2508 / Email: RonaldJoseph.
New
Stefanini is looking for a Technical Support Engineer in Greensboro, NC or Hagerstown, MD (Onsite) For quick apply, please reach out to Ronald Alvarado Call: +1 (248) 727-2508 / Email: RonaldJoseph.
New
Stefanini is looking for a Technical Support Engineer in Greensboro, NC or Hagerstown, MD (Onsite) For quick apply, please reach out to Ronald Alvarado Call: +1 (248) 727-2508 / Email: RonaldJoseph.
New
Technical Support Engineer
Hagerstown, MD · On-site
Stefanini is looking for a Technical Support Engineer in Greensboro, NC or Hagerstown, MD (Onsite) For quick apply, please reach out to Ronald Alvarado Call: +1 / Email: Work LocationReport-to ...
New
Technical Support Engineer
Hagerstown, MD · On-site
Stefanini is looking for a Technical Support Engineer in Greensboro, NC or Hagerstown, MD (Onsite) For quick apply, please reach out to Ronald Alvarado Call: +1 / Email: Work LocationReport-to ...
New
Stefanini is looking for a Technical Support Engineer in Greensboro, NC or Hagerstown, MD (Onsite) For quick apply, please reach out to Ronald Alvarado Call: +1 (248) 727-2508 / Email: RonaldJoseph.
New
Stefanini is looking for a Technical Support Engineer in Greensboro, NC or Hagerstown, MD (Onsite) For quick apply, please reach out to Ronald Alvarado Call: +1 (248) 727-2508 / Email: RonaldJoseph.
New
Stefanini is looking for a Technical Support Engineer in Greensboro, NC or Hagerstown, MD (Onsite) For quick apply, please reach out to Ronald Alvarado Call: +1 (248) 727-2508 / Email: RonaldJoseph.
New
Stefanini is looking for a Technical Support Engineer in Greensboro, NC or Hagerstown, MD (Onsite) For quick apply, please reach out to Ronald Alvarado Call: +1 (248) 727-2508 / Email: RonaldJoseph.
New
Stefanini is looking for a Technical Support Engineer in Greensboro, NC or Hagerstown, MD (Onsite) For quick apply, please reach out to Ronald Alvarado Call: +1 (248) 727-2508 / Email: RonaldJoseph.
New
Stefanini is looking for a Technical Support Engineer in Greensboro, NC or Hagerstown, MD (Onsite) For quick apply, please reach out to Ronald Alvarado Call: +1 (248) 727-2508 / Email: RonaldJoseph.
New
Technical Support Engineer
Palo Alto, CA · On-site
$80K - $90K/yr
Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...
Technical Support Engineer
Palo Alto, CA · On-site
$80K - $90K/yr
Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...
Technical Support Engineer
$80K - $90K/yr
Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...
Technical Support Engineer
$80K - $90K/yr
Technical Support Engineer Sciton is a Silicon Valley based pioneer in laser, light, and energy technologies for aesthetic and medical applications. Our engineers helped bring laser products to ...
Technical Support Engineer
Austin, TX · Remote
Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...
Quick apply
Technical Support Engineer
Austin, TX · Remote
Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...
Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...
Quick apply
Technical Support Engineer Remote ABOUT THE ROLE: This is a unique opportunity to join HiddenLayer as an early member of the Technical Support Engineering team. As a Technical Support Engineer, you ...
We are looking for Technical Support Engineers for our global customer success organization to provide post-sales technical support to Securiti customers. Securiti has been widely recognized as an ...
We are looking for Technical Support Engineers for our global customer success organization to provide post-sales technical support to Securiti customers. Securiti has been widely recognized as an ...
Summary We are seeking an experienced and technically advanced Technical Support Engineer to deliver expert-level support for complex product issues, primarily within the heavy-duty truck domain. The ...
Summary We are seeking an experienced and technically advanced Technical Support Engineer to deliver expert-level support for complex product issues, primarily within the heavy-duty truck domain. The ...
Technical Support Engineer: Elevator Pitch: Symbridge is a fully funded, innovative, early stage FinTech company building a cryptocurrency exchange tailored to institutional investors and ...
Technical Support Engineer: Elevator Pitch: Symbridge is a fully funded, innovative, early stage FinTech company building a cryptocurrency exchange tailored to institutional investors and ...
Job Summary We are seeking a highly skilled and motivated Technical Support Engineer 2 to join our dynamic support team. In this role, you will be responsible for providing advanced technical support ...
Job Summary We are seeking a highly skilled and motivated Technical Support Engineer 2 to join our dynamic support team. In this role, you will be responsible for providing advanced technical support ...
Kaseya Jobs Information
What is it like to work at Kaseya?
Kaseya is a technology company that values innovation, collaboration, and customer satisfaction, fostering a dynamic and supportive work environment. The company's structure is organized into various teams, including product development, sales, and customer success, allowing employees to work closely with colleagues from diverse backgrounds and expertise. Working at Kaseya may appeal to individuals who are passionate about technology and customer-centric solutions, as the company offers opportunities for professional growth and development in a rapidly evolving industry.
What makes Kaseya an attractive place to work?
Kaseya is a leading provider of IT management software solutions, serving a global customer base and positioning itself at the forefront of the industry's technological advancements. The company fosters a dynamic work environment that encourages collaboration, innovation, and continuous learning, with a focus on delivering exceptional customer experiences and driving business growth. Joining Kaseya offers professionals opportunities to contribute to the development of cutting-edge solutions, advance their skills, and be part of a team that is shaping the future of IT management.
Do workers at Kaseya get paid breaks?
Sometimes. Only some people get paid breaks.
50% of people say they don’t get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and January 2026.
50% of people say they don’t get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between December 2024 and January 2026.
Does Kaseya pay people when they’re sick?
Yes. Most people get paid when they’re sick.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.
86% of people say they would get paid if they were sick but scheduled to work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.
At Kaseya, are sick days and vacation days separate paid time off?
Sick days and vacation days are used from the same paid time off.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.
100% of people say they have to use vacation days when they’re out sick.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.
Is the health insurance from Kaseya affordable enough for their workers?
Most people say the health insurance costs are okay.
82% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between April 2025 and March 2026.
82% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between April 2025 and March 2026.
Do people get paid time off at Kaseya?
Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.
100% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between June 2025 and March 2026.
Do workers at Kaseya worry about hours?
Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and June 2025.
100% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and June 2025.
Do Kaseya workers get to choose the shifts they work?
Some people don’t get to choose which shifts they work.
56% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and April 2025.
56% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and April 2025.
How easy is it to get time off at Kaseya?
Most people find it easy to get time off.
67% of people report it’s easy to get time off.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.
67% of people report it’s easy to get time off.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.
Do Kaseya managers change schedules at the last minute?
Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and June 2025.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between December 2024 and June 2025.
Do jobs at Kaseya spill into time workers aren’t paid for?
Rarely. The job doesn't usually spill into unpaid time.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and June 2025.
11% of people report that their job takes up time that they don’t get paid for.
Based on data from 9 people who took the Breakroom Quiz between December 2024 and June 2025.
How easy is it to take sick days at Kaseya?
Most people find it easy to take sick days.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.
77% of people report that it’s easy to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Kaseya feel treated with respect by their managers?
Most people feel treated with respect by their managers.
80% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.
80% of people say they’re treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Kaseya get to take their breaks without interruption?
Most people get breaks without interruption.
80% of people report that they get to take their breaks without interruption.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.
80% of people report that they get to take their breaks without interruption.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and March 2026.
Is it stressful to work at Kaseya?
Most people feel stressed out here.
82% of people say they often feel stressed out at work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.
82% of people say they often feel stressed out at work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Kaseya enjoy their jobs?
Only some people enjoy their job.
37% of people report they don’t enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.
37% of people report they don’t enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people at Kaseya recommend working with their team?
Only some people recommend working with their team.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and March 2026.
58% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people get enough training when they start at Kaseya?
Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.
38% of people report they didn’t get enough training when they started working here.
Based on data from 21 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people get support to advance at Kaseya?
Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.
Do people think Kaseya’s headquarters understands what’s happening where they work?
Most people think headquarters doesn’t understand what’s happening where they work.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.
82% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 22 people who took the Breakroom Quiz between December 2024 and March 2026.
Do workers feel well informed about how Kaseya is doing?
Most people feel well informed about how the company is doing.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and March 2026.
67% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between December 2024 and March 2026.
What other companies are hiring for Technical Support Engineer jobs?
What are the most popular jobs at Kaseya?
Job description
Job Title: Technical Support Engineer - VoIP & MSP
Location: Remote Job Type: Full-Time
Job Summary
We are seeking a highly motivated and experienced Technical Support Engineer with hands-on expertise in VoIP systems, Managed Service Provider (MSP) environments, and IT Support. The ideal candidate will be responsible for providing technical support, troubleshooting VoIP and network-related issues, managing client environments, and ensuring excellent customer service.
Key Responsibilities
Requirements
Required Qualifications
Benefits
What We Offer
Location: Remote Job Type: Full-Time
Job Summary
We are seeking a highly motivated and experienced Technical Support Engineer with hands-on expertise in VoIP systems, Managed Service Provider (MSP) environments, and IT Support. The ideal candidate will be responsible for providing technical support, troubleshooting VoIP and network-related issues, managing client environments, and ensuring excellent customer service.
Key Responsibilities
- Provide Level 1 & Level 2 technical support to clients via phone, email, and ticketing systems.
- Troubleshoot and resolve VoIP-related issues including call quality, SIP trunking, PBX systems, and handset configurations.
- Support and maintain MSP client environments, including workstations, servers, networking equipment, and cloud services.
- Monitor and respond to alerts generated by RMM and monitoring tools.
- Diagnose and resolve network connectivity, DNS, DHCP, VPN, firewall, and wireless networking issues.
- Configure and support VoIP platforms such as 3CX, RingCentral, Vonage, Dialpad, GoTo Connect, or similar solutions.
- Manage Microsoft 365 environments, including Exchange Online, Teams, OneDrive, and SharePoint.
- Perform user account administration through Active Directory and Azure Active Directory.
- Document troubleshooting steps, resolutions, and technical procedures.
- Escalate complex issues to senior engineers when necessary.
- Participate in system deployments, migrations, and onboarding projects.
- Maintain high customer satisfaction through professional communication and timely issue resolution.
Requirements
Required Qualifications
- 2+ years of experience in Technical Support, Help Desk, MSP, or IT Support roles.
- Hands-on experience supporting VoIP solutions and SIP-based technologies, including PBX platforms and call quality troubleshooting.
- Strong understanding of TCP/IP, DNS, DHCP, VPN, and firewall concepts.
- Experience with Microsoft 365 Administration.
- Knowledge of Active Directory and Azure Active Directory.
- Experience using PSA and RMM tools in client-facing support environments, including platforms such as ConnectWise, Datto RMM, NinjaOne, Kaseya, or similar platforms.
- Experience handling technical support directly with clients by phone, email, and ticket queues.
- Experience communicating with international clients.
- Business-fluent verbal and written English communication skills.
- Availability during US business hours.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience with 3CX, Asterisk, RingCentral, or similar VoIP platforms.
- Familiarity with VMware, Hyper-V, and virtualization technologies.
- Experience supporting cloud environments such as Microsoft Azure or AWS.
- Knowledge of cybersecurity best practices.
- CompTIA A+, Network+, Microsoft, 3CX, or Cisco certifications are a plus.
Benefits
What We Offer
- Professional growth opportunities
- Exposure to international clients and technologies
- Collaborative and supportive work environment
- Training and certification support
About CodeForce 360
Sourced by ZipRecruiter
CodeForce 360 started its Journey in 2010. For the last 14 years, we have emerged as a leader in technology and professional staffing industry serving fortune enterprises, all major system integrators, leading managed service providers and technology companies.
Industry
Recruiting and staffing services
Company size
201 - 500 Employees
Headquarters location
Alpharetta, GA, US
Year founded
2010