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JetBlue Jobs Information

Do workers at JetBlue get paid breaks?

Sometimes. Only some people get paid breaks.
62% of people say they don’t get paid breaks.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.

Does JetBlue pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
42% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and August 2026.

At JetBlue, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
87% of people say they have to use vacation days when they’re out sick.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and August 2026.

Are part-time workers able to get health insurance from JetBlue?

Only some people who work part-time can get health insurance.
67% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 6 people who took the Breakroom Quiz between December 2024 and February 2025.

Is the health insurance from JetBlue affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 42 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at JetBlue?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 39 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule four weeks ahead of time.
  • 11% of people with changing schedules find out their shifts one week or less ahead of time.
  • 7% of people with changing schedules find out their shifts two weeks ahead of time.
  • 11% of people with changing schedules find out their shifts three weeks ahead of time.
  • 72% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 57 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers at JetBlue worry about hours?

Most people don’t worry about getting enough hours.
87% of people report they don’t worry about getting enough hours.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and August 2026.

Do JetBlue workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 49 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it for JetBlue workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 34 people who took the Breakroom Quiz between March 2025 and March 2026.

How easy is it to get time off at JetBlue?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 73 people who took the Breakroom Quiz between December 2024 and August 2026.

Do JetBlue managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
90% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 63 people who took the Breakroom Quiz between December 2024 and August 2026.

Do jobs at JetBlue spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
37% of people report that their job takes up time that they don’t get paid for.
Based on data from 60 people who took the Breakroom Quiz between December 2024 and August 2026.

How easy is it to take sick days at JetBlue?

Some people find it hard to take sick days.
35% of people report that it’s hard to take time off if they are sick.
Based on data from 72 people who took the Breakroom Quiz between December 2024 and August 2026.

Is working at JetBlue good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
34% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and March 2026.

Do people at JetBlue feel treated with respect by their managers?

Most people feel treated with respect by their managers.
69% of people say they’re treated with respect by their managers.
Based on data from 68 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at JetBlue get to take their breaks without interruption?

Most people get breaks without interruption.
74% of people report that they get to take their breaks without interruption.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.

Is it stressful to work at JetBlue?

Most people feel stressed out here.
67% of people say they often feel stressed out at work.
Based on data from 73 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people at JetBlue enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 64 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at JetBlue recommend working with their team?

Only some people recommend working with their team.
48% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 82 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get enough training when they start at JetBlue?

Most people got enough training when they started.
83% of people report they got enough training when they started working here.
Based on data from 78 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people get support to advance at JetBlue?

Only some people are given support to advance their career here.
In the last year, 37% of people report not being given support to advance their career here.
Based on data from 73 people who took the Breakroom Quiz between December 2024 and August 2026.

Do people think JetBlue’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
76% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 71 people who took the Breakroom Quiz between December 2024 and August 2026.

Do workers feel well informed about how JetBlue is doing?

Most people feel well informed about how the company is doing.
78% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 74 people who took the Breakroom Quiz between December 2024 and August 2026.

What are the most popular titles at Jetblue?

What are the most popular cities for Jetblue jobs?

What are the most popular states for Jetblue jobs?

What are the most popular job types at Jetblue?

What are the most popular categories at Jetblue?

Infographic showing various job openings at Jetblue in the United States as of August 2026, with employment types broken down into 97% Full Time, 1% Part Time, 1% Temporary, and 1% Nights. Highlights an 94% Physical, 5% Hybrid, and 1% Remote job distribution.

Lead Analyst People Data Insights

JetBlue Airways Corporation

Long Island City, NY • On-site

Full-time

Medical, Life, Retirement

Re-posted 10 days ago

JetBlue rating

7.5

Company rating: 7.5 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

10th of 26 rated airlines

Job description

Position Title: Lead Analyst, People Data Insights (Crewmember Listening)
Position Summary:
At JetBlue, our mission is to inspire humanity, and the People Data Insights team advances that mission by translating people data into insights that guide talent strategy and improve outcomes such as retention, mobility, performance, and the overall Crewmember experience.
The Lead Analyst, Crewmember Listening, owns JetBlue's enterprise listening strategy and survey portfolio. This role leads the design, administration, analysis, and evolution of key People surveys, including engagement, safety, candidate experience, onboarding, and exit, often in close partnership with People Business Partners and cross-functional stakeholders.
Leveraging expertise in research methodology, analytics, and applied psychology, the Lead Analyst conducts rigorous analyses and linkage research to connect listening data with business outcomes. In partnership with the broader People Data Insights team, this role delivers clear, data-driven insights that enable leaders to make informed decisions, strengthen the Crewmember experience, and drive business results.
This role requires strong collaboration across levels of the organization, exceptional attention to detail, and a passion for using data to influence strategy and change. The Lead Analyst is also expected to continuously build expertise in new tools, technologies, and subject areas to advance JetBlue's listening capabilities.
Essential Responsibilities
  • Own and lead JetBlue's company-wide Crewmember listening programs (e.g., engagement, safety, candidate experience, onboarding, exit) in partnership with People Business Partners
  • Design, administer, and continuously improve surveys to ensure methodological rigor, relevance, and alignment with organizational priorities
  • Ensure all data privacy, security, and governance requirements are upheld across listening programs
  • Design and implement automated analytic pipelines using code (e.g., R) to generate and refresh thousands of survey analyses and outputs with minimal manual intervention
  • Collaborate with different areas of the business to identify research questions based on organizational needs, and effectively collect data to answer those questions
  • Conduct advanced analyses and linkage research to connect listening data with business and talent outcomes
  • Integrate listening data with other People and business data, as well as external research, to inform strategic decision-making
  • Deliver clear, compelling insights and recommendations to leaders at all levels, translating complex analyses into simple, actionable narratives
  • Provide thought leadership in evolving JetBlue's listening framework, strategy, and practices to maximize impact over time
  • Other duties as assigned

Minimum Experience and Qualifications
  • Master's Degree in Industrial/Organizational Psychology, Statistics, Human Resources, or other related field
  • Four (4) years of applied data analysis and metric development experience
  • Three (3) years of experience developing and administering surveys
  • Demonstrated database management skills and metrics interpretation through a work sample
  • Strong research methodology and statistical analysis skills, with the ability to interpret and explain results
  • Demonstrated experience writing, maintaining, and using code (e.g., R/RStudio) to conduct and automate large-scale statistical analyses and reporting
  • Excellent written, verbal, and presentation skills, including ability to present complex data and analytics to large and diverse audiences using simple language
  • High level of organization, attention to detail, and ability to manage multiple priorities
  • Strong Microsoft Office skills, including Word, Excel and PowerPoint
  • Available for occasional overnight travel (10%)
  • Must pass a pre-employment drug test
  • Legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications
  • Ph.D. in Industrial/Organizational Psychology, Statistics, Human Resources, or other related field preferred
  • Experience analyzing structured and unstructured data in R/ Rstudio
  • Experience using Spotfire, Tableau, or another tool to develop dashboards

Crewmember Expectations
  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position

Equipment
  • Computer and other office equipment

Work Environment
  • Traditional office environment

Physical Effort
  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation
  • The base pay range for this position is between $110,000.00 and $166,000.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

#LI-LL1
#LI-Hybrid
JetBlue Airways is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other legally protected basis.

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