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HOLT CAT
HOLT CAT

60 Holt Cat Service Manager Jobs Hiring Near You

HOLT CAT

Customer Service Coordinator

Aubrey, TX

Description Holt CAT in Little Elm, Texas is looking for a Customer Service Coordinator. The ... SIS and SIMSi * Time management and time critical prioritization skills * Ability to work on ...

HOLT CAT

Regional Sales Manager

Austin, TX

$121K - $221K/yr

Description The Regional Sales Manager has primary responsibility for achieving the Holt Cat ... Exceptional customer service and relationship building skills focused on customer retention, new ...

HOLT CAT

Field Maintenance Technician 1

Austin, TX

$19.90 - $33.05/hr

Description Perform exemplary maintenance services on equipment to ensure owning and operating costs exceed customer standards. Use Holt Cat's digital tools to capture and report issues as it ...

HOLT CAT

Intern - Service College

San Antonio, TX

$16.38 - $27.21/hr

Description HOLT CAT is looking for a College Intern to work with our CAT Support team and will be ... Time management and organizational skills * Basic math calculations and the ability to read, write ...

HOLT CAT

Director, CAT Support

Irving, TX

... service managers, internal company resources and external customers, to ensure that work is ... Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL ...

HOLT CAT

CAT Compact Technician

Waco, TX

Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL ... Maintains good customer relations and support; communicates customer needs to shop management

HOLT CAT

Service Intern- College

Corpus Christi, TX · On-site

$12.25 - $16.50/hr

HOLT CAT is looking to hire an Intern at our Power Systems Division facility in Corpus Christi, Texas-this is an entry-level position under the direction and guidance of our Service Manager. The ...

HOLT CAT

Undercarriage Field Technician

Longview, TX · On-site

Description Holt CAT is looking for a Field Technician to work on the undercarriage of heavy ... Communicates with customers, service managers, and co-workers. * Routinely reacts to visual ...

HOLT CAT

Sales Coordinator 2

Irving, TX

$20.17 - $34.57/hr

Performs the some purchasing, receiving for CAT and non-CAT products and services for the Power ... HOLT project engineering/management group on behalf of the department * Completes CAT engine ...

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HOLT CAT Jobs Information

Do workers at Holt CAT get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Holt CAT pay people when they’re sick?

Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.

At Holt CAT, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
92% of people say they have to use vacation days when they’re out sick.
Based on data from 25 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Holt CAT affordable enough for their workers?

Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 33 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Holt CAT?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 27 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 43% of people with changing schedules find out their shifts one week or less ahead of time.
  • 43% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.

Do workers at Holt CAT worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Holt CAT workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for Holt CAT workers to change shifts?

Most people find it easy to change shifts.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and March 2026.

How easy is it to get time off at Holt CAT?

Most people find it easy to get time off.
97% of people report it’s easy to get time off.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Holt CAT managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Holt CAT spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at Holt CAT?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Holt CAT good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people at Holt CAT feel treated with respect by their managers?

Most people feel treated with respect by their managers.
97% of people say they’re treated with respect by their managers.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Holt CAT get to take their breaks without interruption?

Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Holt CAT?

Some people feel stressed here.
54% of people say they often feel stressed at work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Holt CAT enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Holt CAT recommend working with their team?

Most people recommend working with their team.
72% of people report that they would recommend working with their immediate team to a friend.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Holt CAT?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Holt CAT?

Most people are given support to advance their career here.
In the last year, 82% of people report being given support to advance their career here.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Holt CAT’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Holt CAT is doing?

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Service Manager jobs?

What are the most popular jobs at Holt Cat?

What are the most popular categories at Holt Cat?

Infographic showing various Service Manager job openings at Holt Cat in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Customer Service Coordinator

HOLT CAT

Aubrey, TX

Full-time

Posted 18 days ago

Holt CAT rating

9.0

Company rating: 9.0 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

15th of 175 rated vehicle equipment hire

Job description

Description
Holt CAT in Little Elm, Texas is looking for a Customer Service Coordinator.  The Customer Service Coordinator is responsible for scheduling, directing, monitoring service work and ensuring a high-level Legendary Customer Service outcome for our customers. Must be able to effectively communicates with customers, coordinators, and sales representatives daily regarding scheduling, quoting, and repairing of equipment.  Additionally, Track machines coming in/out of service and Condition Monitoring systems service history of machines information on and communicates findings (e.g. Oil sample results, codes, service letters/updates that CAT puts out).   We are located at 27600 E. University Dr, Little Elm, Texas 76227.  The hours for this position are Monday through Friday 7:00 AM to 5:00 PM.  

Essential Functions
• Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
 
• Coordinates the daily work in progress to meet department goals through prioritization of work and appropriate scheduling of resources 
 
• Requires accurate data entry of daily labor hours to ensure timely work order and payroll processing 
 
• Communicates with customers, coordinators, and sales representatives daily regarding scheduling, quoting, and repairing of equipment
 
• Ensures that customers’ expectations regarding communication, information and updates are met and/or exceeded
 
• Collaborates with key parts and service employees to ensure the flow of information and processes are all focused on delivering Legendary Customer Service
 
• Coordinates and follow up to ensure that customer service delivery expectation including completion deadlines, job costs, quality of service and invoicing 
 
• Track machines coming in/out of service and Condition Monitoring systems service history of machines information on and communicates findings (e.g. Oil sample results, codes, service letters/updates that CAT puts out).  
 
• Provides quotes of all service work to be performed in Part and Service Quoter (PSQ), unless previously quoted by the Parts and Service Sales Representative (PSSR) and approved by customer  
 
• Maintains consistent, accurate and timely coordination of information/paperwork/upload photos in communicating the flow of work and ensures that department operates efficiently   
 
• Processes customer payments via check, credit card, CAT access and apply to job in Dealer Business System (DBS)
 
• Generates all purchase orders and validates timely entry into work orders in DBS systems
 
• Coordinates with Supervisor(s) on opening and closing work orders on a daily basis 
 
• Maintains department daily and monthly reports  
 
• Requires regular and punctual employee attendance 
 
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
 
• Performs other duties as assigned     
 
The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Knowledge, Skills, and Abilities
• Working knowledge of computers and multi-line phone systems
 
• Knowledge of basic office practices, procedures, and processes
 
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level 
 
• Excellent verbal, written, and communication skills 
 
• Exceptional customer service skills 
 
• Excellent interpersonal skills to establish working relationships with multiple departments and various levels of the organization 
 
• Functional knowledge of key operating systems:  DBS, Service Link and MDS
 
• Functional knowledge of critical CAT applications:  SIS and SIMSi
 
• Time management and time critical prioritization skills 
 
• Ability to work on multiple projects and deal effectively with employees, team members, and management 
 
• Self-starter and ability to work independently 
 
• Ability to operate office machines and computers 
 
• Understands written sentences and paragraphs in work related documents 
 
• Ability to effectively present information and respond to questions from a group of managers, coworkers, customers (internal and external), or the general public 

Requirements
Education and Experience:
• High School diploma or equivalent preferred or equivalent experience in lieu of education required
• Up to three plus years direct CAT Service experience or five plus years industry experience in heavy equipment preferred
Supervisory Responsibilities:
• None
Travel:
 
• Travel is not expected for this position
 
Physical Requirements:
• This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc. 
• This role frequently communicates with others, must be able to exchange accurate information in these situations
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines
• Occasionally moves or transports items weighing up to 15 lbs.
• Significant amount of time standing, sitting, and walking
• Requires daily walking to the shop or yard environment
• Minimal amount of time kneeling, crouching, stooping, balancing and reaching
• Constant movement and use of hands, this position requires good manual dexterity
• Communicates with customers, service managers, and co-workers
• Routinely reacts to visual, auditory, and other signals including alarms and instructions, and is required to visually inspect work
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down stairs on a daily basis
Work Environment:
 
• This job is generally performed in a professional office environment and in a shop environment
 
• Frequently works at fast pace with unscheduled interruptions
 
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

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