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HOLT CAT
HOLT CAT

60 Holt Cat Service Manager Jobs Hiring Near You

HOLT CAT

Technical Service Supervisor 2

Irving, TX

$70K - $113K/yr

... managed within Technical Service (Machine or Power Systems Division), which includes CAT Field Follow, Service Letters, Field Service support, CAT Special Projects, Asset Technology support, and HOLT ...

HOLT CAT

Field Service Technician 2

Georgetown, TX

$19.90 - $33.05/hr

Description Holt CAT is the largest Caterpillar dealership of heavy equipment in the United States. We have a full-time, Electrical Power Generator - Field Service Tech position available at our ...

HOLT CAT

Regional Sales Manager

Austin, TX · On-site

$121K - $221K/yr

Description The Regional Sales Manager has primary responsibility for achieving the Holt Cat ... Exceptional customer service and relationship building skills focused on customer retention, new ...

HOLT CAT

Shop Supervisor 2 - CAT Support

Longview, TX

$59K - $92K/yr

Description HOLT CAT is looking for a motivated and experienced Shop Supervisor 2 for our heavy ... Provides Service Manager with status reports on all open work orders in an accurate and timely ...

HOLT CAT

Intern - Service College

San Antonio, TX

$16.38 - $27.21/hr

Description HOLT CAT is looking for a College Intern to work with our CAT Support team and will be ... Time management and organizational skills * Basic math calculations and the ability to read, write ...

HOLT CAT

Machine Application Specialist 2

Irving, TX

$79K - $127K/yr

Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL ... Cat Dealer Service Technician Technology Certification - Advanced diagnostics and electronic ...

HOLT CAT

Field Service Supervisor 1

Bridgeport, TX

$64K - $103K/yr

Description Holt CAT is looking for a motivated Field Service Supervisor for our heavy construction ... This position is responsible for ensuring the successful management and achievement of work ...

HOLT CAT

Sales Coordinator 2

Irving, TX

$20.17 - $34.57/hr

Performs the some purchasing, receiving for CAT and non-CAT products and services for the Power ... HOLT project engineering/management group on behalf of the department * Completes CAT engine ...

HOLT CAT

Service Intern- College

Corpus Christi, TX · On-site

$12.25 - $16.50/hr

HOLT CAT is looking to hire an Intern at our Power Systems Division facility in Corpus Christi, Texas-this is an entry-level position under the direction and guidance of our Service Manager. The ...

HOLT CAT

Customer Service Coordinator

Bridgeport, TX

$18.01 - $30.87/hr

Essential Functions • Models, promotes, reinforces, and rewards the consistent use of HOLT ... CAT applications: SIS and SIMSi • Time management and time critical prioritization skills • ...

HOLT CAT

Technology Solutions Specialist

Irving, TX

$64K - $103K/yr

... within HOLT CAT to drive value, and ensure our approach supports HOLT's strategy · Serves as ... Excel, Outlook, Word, etc. · Exceptional organizational, time management and multi-tasking skills ...

HOLT CAT

Shop Service Technician 3

Georgetown, TX

$18.11 - $30.07/hr

Description HOLT CAT is the Largest dealership of heavy equipment in the United States. We have a ... Demonstrates good customer relations and support; communicates customer needs to shop management

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HOLT CAT Jobs Information

Do workers at Holt CAT get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Holt CAT pay people when they’re sick?

Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.

At Holt CAT, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
92% of people say they have to use vacation days when they’re out sick.
Based on data from 25 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Holt CAT affordable enough for their workers?

Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 33 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Holt CAT?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 27 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 43% of people with changing schedules find out their shifts one week or less ahead of time.
  • 43% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.

Do workers at Holt CAT worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Holt CAT workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for Holt CAT workers to change shifts?

Most people find it easy to change shifts.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and March 2026.

How easy is it to get time off at Holt CAT?

Most people find it easy to get time off.
97% of people report it’s easy to get time off.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Holt CAT managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Holt CAT spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at Holt CAT?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Holt CAT good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people at Holt CAT feel treated with respect by their managers?

Most people feel treated with respect by their managers.
97% of people say they’re treated with respect by their managers.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Holt CAT get to take their breaks without interruption?

Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Holt CAT?

Some people feel stressed out here.
54% of people say they often feel stressed out at work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Holt CAT enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Holt CAT recommend working with their team?

Most people recommend working with their team.
72% of people report that they would recommend working with their immediate team to a friend.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Holt CAT?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Holt CAT?

Most people are given support to advance their career here.
In the last year, 82% of people report being given support to advance their career here.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Holt CAT’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Holt CAT is doing?

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and July 2026.
What other companies are hiring for Service Manager jobs?
What are the most popular jobs at Holt Cat?
What are the most popular categories at Holt Cat?
Infographic showing various Service Manager job openings at Holt Cat in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.
Technical Service Supervisor 2

Technical Service Supervisor 2

HOLT CAT

Irving, TX

$70K - $113K/yr

Full-time

Posted 26 days ago

Holt CAT rating

9.0

Company rating: 9.0 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

14th of 170 rated vehicle equipment hire

Job description

Description
This position is responsible for managing and dispatching field technicians related to any of the specialized jobs normally managed within Technical Service (Machine or Power Systems Division), which includes CAT Field Follow, Service Letters, Field Service support, CAT Special Projects, Asset Technology support, and HOLT Rental Fleet requests from Condition Monitoring Analysts. This role will also provide direction and support to the Technical Services Department while collaborating with key stakeholders throughout the organization to support the overall business.
The incumbent will review and recommend cost effective solutions to indicate product health issues on a machine-by-machine basis, dispatch assigned service technician(s), and resolve fleet repair issues. In addition, the Technical Service Supervisor will prioritize and schedule work with customers, manage the work order processes necessary to invoice and account for repairs.
The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Essential Functions
  • Hires, develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)
  • Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
  • Collaborates with leadership to develop strategies and  implement procedures that support key departmental goals that ensure satisfaction of our products to our customers
  • Manages Service Letters and ensures proper invoicing to customers and timely filing of claims in order to maximize claim recovery
  • Models collaborative problem solving and personal influencing skills to ensure that service activities are aligned with the overall business plan  
  • Reviews monthly operations statements to assess progress on applicable business goals and provides recommendation improvements that increase profitability while keeping alignment with organizational goals
  • Monitors the assigned truck fleet and ensures proper maintenance and repairs are completed and recorded on time according to manufacture schedules
  • Ensures all daily truck inspections are completed and all trucks are maintained in accordance with HOLT policies for cleanliness and safety guidelines
  • Researches technical information to support solutions to product health issues indicated by condition monitoring inputs
  • Collaborates with technical communicators and manager to develop acceptable solutions to product health issues
  • Dispatches service technicians to rectify rental fleet product health issues in a timely and cost effective manner
  • Influences and motivates team members to use HOLT’s Values Based Leadership (VBL) tools ensuring Legendary Customer Service with all services they deliver
  • Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards and influences team members to do the same
  • Performs annual performance reviews with direct reports and demonstrates ability to establish goals and objectives for direct reports that are in line with departmental and company values and objectives
  • Performs other duties as assigned

Knowledge, Skills, and Abilities
  • Strong technical aptitude and understanding of applicable equipment 
  • Expert knowledge of CAT models/machines and safe operation procedures, maintenance practices, and troubleshooting of hydraulic, electrical and electronic systems
  • Demonstrated advanced working knowledge of HOLT CAT service operations, Diagnostic Programs (CAT STW, SiS and ET, Remote Services), and Dealer Business System (DBS)
  • Strong computer and software knowledge, including Microsoft Office products 
  • General mathematical skills to include basic adding, subtracting, multiplication and division
  • Ability to communicate clearly and effectively, both verbally and in writing with internal and external customers
  • Expert ability to understand CAT technical manuals, software and hardware applications, and systems software operations
  • Ability to think logically for interpreting and analyzing problems assigned or encountered
  • Ability to identify complex problems and to review related information to develop and evaluate options and implement solutions
  • Ability to work on multiple projects and deal effectively with employees and management
  • Ability to operate in a fast paced, high demand, multi-faceted job that requires good decision making and confident demeanor

Requirements
Education and Experience:
  • High school diploma or equivalent required; additional continued education such as specialized/technical training or college preferred 
  • Six years of job-related experience required. Ten or more years of job-related experience preferred
Supervisory Responsibilities:

This position directs and manages the employees within the Technical Services Department. Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Travel: 
  • Up to 10%
Physical Requirements:
  • To perform this job successfully, an individual must be able to perform each job duty and responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform job duties and responsibilities
  • This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.
  • Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
  • This role frequently communicates with others, must be able to exchange accurate information in these situations
  • Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work 
  • Occasionally moves and transports items weighing up to 10 lbs. 
Work Environment:
  • This job is generally performed in a professional office environment
  • Occasionally works outdoors and may be exposed to weather extremes conditions that include inclement weather, heat, cold, and humidity
  • Noise level may be loud at times
  • Frequently works at a fast pace with unscheduled interruptions 
Disclaimer:  Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

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