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HOLT CAT
HOLT CAT

60 Holt Cat Field Service Manager Jobs Hiring Near You

HOLT CAT

Customer Service Coordinator

Aubrey, TX · On-site

Description Holt CAT in Little Elm, Texas is looking for a Customer Service Coordinator. The ... SIS and SIMSi * Time management and time critical prioritization skills * Ability to work on ...

HOLT CAT

CAT Compact Technician

Dallas, TX · On-site

Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL ... Maintains good customer relations and support; communicates customer needs to shop management

HOLT CAT

Rental Expeditor

Dallas, TX · On-site

... service, coordinate day to day rental of equipment activities, maintain asset management, and ... What can HOLT Cat offer you? * A competitive salary, commensurate with your experience and ...

HOLT CAT

Engine Shop Supervisor 1

Irving, TX

$54K - $83K/yr

Description HOLT CAT in Irving, Texas is looking for a Engine Rebuild Shop Supervisor. This ... Management, or related field preferred * Minimum of 5 years industrial engine rebuild service and ...

HOLT CAT

Sales Coordinator 2

Irving, TX · On-site

$20.17 - $34.57/hr

Performs the some purchasing, receiving for CAT and non-CAT products and services for the Power ... HOLT project engineering/management group on behalf of the department * Completes CAT engine ...

HOLT CAT

Service Manager 3

Victoria, TX

Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL ... Maintains delivery and field service fleet * Maintains facilities to Cat Contamination Control

HOLT CAT

Technology Solutions Specialist

Irving, TX · On-site

$64K - $103K/yr

... within HOLT CAT to drive value, and ensure our approach supports HOLT's strategy · Serves as ... Excel, Outlook, Word, etc. · Exceptional organizational, time management and multi-tasking skills ...

HOLT CAT

Sales Coordinator 1

Cleburne, TX

... liaison with CAT support representatives, sales management and internal parts and service ... Coordinates with the Caterpillar Factory Representatives and HOLT project engineering/management ...

HOLT CAT

Shop Service Technician - BCP

Cleburne, TX · On-site

Description Holt CAT is the largest Caterpillar dealership of heavy equipment in the United States ... At least 3 years of field or shop service experience troubleshooting and repair skills of heavy ...

HOLT CAT

Manual Machinist

Kilgore, TX

$21.47 - $36.81/hr

Description HOLT CAT in Kilgore, Texas is looking for a experienced Machinist for our heavy ... Communicates with customers, service managers, and co-workers * Routinely reacts to visual ...

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HOLT CAT Jobs Information

Do workers at Holt CAT get paid breaks?

Yes. Most people get paid breaks.
90% of people say they get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between December 2024 and July 2026.

Does Holt CAT pay people when they’re sick?

Yes. Most people get paid when they’re sick.
79% of people say they would get paid if they were sick but scheduled to work.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.

At Holt CAT, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
92% of people say they have to use vacation days when they’re out sick.
Based on data from 25 people who took the Breakroom Quiz between June 2025 and July 2026.

Is the health insurance from Holt CAT affordable enough for their workers?

Most people say the health insurance costs are okay.
97% of people say the health insurance costs are okay
Based on data from 33 people who took the Breakroom Quiz between March 2025 and July 2026.

Do people get paid time off at Holt CAT?

Most people get paid time off work.
96% of people say they get paid time off.
Based on data from 27 people who took the Breakroom Quiz between June 2025 and July 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 43% of people with changing schedules find out their shifts one week or less ahead of time.
  • 43% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 14% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 7 people who took the Breakroom Quiz between February 2025 and March 2026.

Do workers at Holt CAT worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Holt CAT workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
38% report that they don’t have enough control over which shifts they work.
Based on data from 24 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it for Holt CAT workers to change shifts?

Most people find it easy to change shifts.
80% of people report that it’s easy to change shifts if they need to.
Based on data from 15 people who took the Breakroom Quiz between February 2025 and March 2026.

How easy is it to get time off at Holt CAT?

Most people find it easy to get time off.
97% of people report it’s easy to get time off.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.

Do Holt CAT managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
93% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 27 people who took the Breakroom Quiz between December 2024 and July 2026.

Do jobs at Holt CAT spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
8% of people report that their job takes up time that they don’t get paid for.
Based on data from 26 people who took the Breakroom Quiz between December 2024 and July 2026.

How easy is it to take sick days at Holt CAT?

Most people find it easy to take sick days.
92% of people report that it’s easy to take time off if they are sick.
Based on data from 38 people who took the Breakroom Quiz between December 2024 and July 2026.

Is working at Holt CAT good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 16 people who took the Breakroom Quiz between February 2025 and July 2026.

Do people at Holt CAT feel treated with respect by their managers?

Most people feel treated with respect by their managers.
97% of people say they’re treated with respect by their managers.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Holt CAT get to take their breaks without interruption?

Most people get breaks without interruption.
79% of people report that they get to take their breaks without interruption.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Is it stressful to work at Holt CAT?

Some people feel stressed here.
54% of people say they often feel stressed at work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Holt CAT enjoy their jobs?

Most people enjoy their job.
81% of people report they enjoy their job.
Based on data from 32 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people at Holt CAT recommend working with their team?

Most people recommend working with their team.
72% of people report that they would recommend working with their immediate team to a friend.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get enough training when they start at Holt CAT?

Most people got enough training when they started.
67% of people report they got enough training when they started working here.
Based on data from 39 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people get support to advance at Holt CAT?

Most people are given support to advance their career here.
In the last year, 82% of people report being given support to advance their career here.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Do people think Holt CAT’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
74% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 34 people who took the Breakroom Quiz between December 2024 and July 2026.

Do workers feel well informed about how Holt CAT is doing?

Most people feel well informed about how the company is doing.
75% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 36 people who took the Breakroom Quiz between December 2024 and July 2026.

What other companies are hiring for Field Service Manager jobs?

What are the most popular jobs at Holt Cat?

What are the most popular categories at Holt Cat?

Infographic showing various Field Service Manager job openings at Holt Cat in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 100% Physical job distribution.

Parts and Service Advisor - CAT Compact

HOLT CAT

Dallas, TX

Full-time

Posted 13 days ago

Holt CAT rating

9.0

Company rating: 9.0 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

17th of 177 rated vehicle equipment hire

Job description

Description
This position is responsible for coordinating the day-to-day CAT Compact parts and service operations at the assigned location. The position serves as a primary point of contact for retail parts and service customers, processes parts transactions, coordinates and prioritizes service work, provides day-to-day direction to assigned service technicians, and supports safe, timely, high-quality work. The Parts and Service Advisor also makes or recommends parts inventory and operating decisions that support customer satisfaction, productivity, and gross profit performance.
The incumbent in this position is expected to model the following practices daily: 
  • Demonstrate alignment with the company's mission and core business values; 
  • Collaborate with key internal/external resources; 
  • Participate in ongoing self-development.

Essential Functions
  • Models, promotes, reinforces, and rewards the consistent use of HOLT's Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
  • Serves as a primary point of contact for retail parts and service customers by phone, email, and in person; identifies customer needs, communicates available solutions, and provides timely updates throughout the transaction or service process
  • Sells CAT parts and value-added dealership solutions; prepares quotes and completes parts orders, returns, and other transactions for internal and external customers accurately and in a timely manner
  • Coordinates, schedules, and prioritizes service work; assigns work to technicians, communicates customer expectations and estimated completion times, and monitors progress against commitments
  • Reviews open work orders and supporting documentation for accuracy and completeness, communicates service status to customers and management, and supports timely customer billing
  • Plans and checks the work of assigned service technicians; approves time and overtime, coordinates training, provides coaching and development, and addresses day-to-day performance or workflow issues
  • Provides input on employee selection, performance appraisals, pay decisions, corrective action, and other personnel matters for assigned employees
  • Establishes, models, and reinforces safe work practices and compliance with applicable company policies, procedures, and shop operating standards
  • Makes or recommends parts inventory stocking decisions based on customer demand, equipment population, availability, and financial considerations
  • Monitors parts and service activity, productivity, work quality, customer commitments, and gross profit performance; identifies and implements improvements within the assigned area of responsibility
  • Maintains current and accurate customer, product, parts, and service information in applicable systems and ensures required reports and records are completed
  • Promotes current dealer programs, parts ordering channels, and other products or services that support customer needs and dealership objectives
  • Works overtime and may participate in after-hours customer coverage based on workload and business needs
  • Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
  • Performs other duties as assigned

Knowledge, Skills, and Abilities
  • Working knowledge of construction equipment parts and service operations, including basic equipment uses, repair, maintenance, and parts requirements
  • Knowledge of customer service, consultative sales, parts transactions, inventory practices, and service workflow
  • Leadership skills sufficient to plan, assign, monitor, coach, and develop the work of others
  • Scheduling, prioritization, and time management skills to coordinate multiple customer and technician commitments in a fast-paced environment
  • Financial and operational judgment sufficient to consider inventory availability, productivity, work quality, customer satisfaction, and gross profit impact
  • Critical thinking and problem-solving skills to identify issues, evaluate alternatives, and implement practical solutions
  • Interpersonal and communication skills sufficient to work effectively with customers, technicians, sales employees, managers, and other internal and external contacts
  • Ability to explain the value of dealership products, services, and value-added solutions over the phone and in person
  • Proficiency with computers and standard office software; experience with computerized parts and service management systems highly desired
  • Ability to maintain accuracy, attention to detail, and follow-through while managing frequent interruptions and changing priorities

Requirements
Education and Experience:
  • High school diploma or GED with additional specialized or technical training, or some college coursework, required
  • Bachelor's degree in Business, Management, or a related field preferred
  • Minimum 3 years of related experience in equipment parts, service, customer service, or dealership operations required
  • Previous experience leading, scheduling, or directing the work of others preferred
  • Must be able to obtain and maintain forklift certification

Supervisory Responsibilities:
  • Directly supervises assigned service technicians. Responsibilities include planning, scheduling, and checking work; approving time and overtime; coordinating training; coaching and developing employees; and maintaining safe work practices. Provides input on hiring, performance appraisals, pay decisions, corrective action, and other personnel matters.

Travel:
  • Up to 25% travel may be required, including occasional overnight travel
  • Must have a valid driver's license

Physical Requirements:
  • This position involves periods of sitting as well as frequent movement within office, counter, and shop areas to support customers and employees
  • This role frequently communicates with others and must be able to exchange accurate information in person, by phone, and through electronic systems
  • Routinely uses standard office equipment, computers, phones, and parts and service systems
  • Must be able to safely move around and visually inspect construction equipment and shop work areas, including occasional reaching, climbing, kneeling, or crouching
  • Occasionally moves materials or equipment weighing up to 50 pounds

Work Environment:
  • Work is performed in office, parts counter, and shop environments and may include occasional outdoor work exposed to weather conditions
  • May work near moving mechanical parts, hazardous equipment, contaminants, and varying temperatures; appropriate personal protective equipment may be required
  • Noise levels may be distracting or loud at times
  • Frequently works at a fast pace with unscheduled interruptions and changing customer or operational priorities

Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

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