Shentel
Shentel

78 Shentel Field Service Manager Jobs Hiring Near You

Technician Broadband I

Appomattox, VA · On-site

$18.25 - $25/hr

Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo ... It shows in the fact that so many of our Field Operations supervisors, and managers started as ...

Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo ... It shows in the fact that so many of our Field supervisors, and managers started as Field Techs ...

General Technician

Greenfield, OH · On-site

$18.50 - $25.25/hr

Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent ...

Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo ... Incumbent must respond to customer inquiries, manage service aspects of the account, cold call, and ...

Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo ... Incumbent must respond to customer inquiries, manage service aspects of the account, cold call, and ...

At Shentel, we're committed to delivering exceptional service and reliable connectivity to our ... manage customer requests • Create detailed support tickets and coordinate resolutions when ...

... service activations for customer homes and businesses. Climb the Ladder at Shentel: Are you ready ... It shows in the fact that so many of our Field supervisors, and managers started as Field Techs ...

... service activations for customer homes and businesses. Climb the Ladder at Shentel: Are you ready ... It shows in the fact that so many of our Field supervisors, and managers started as Field Techs ...

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Shentel Jobs Information

What is it like to work at Shentel?

Shentel is a company that values community involvement and customer satisfaction, striving to provide reliable and innovative telecommunications services to its customers.

As a regional telecommunications provider, Shentel operates in a team-oriented environment, with a focus on delivering high-quality services and supporting local communities through various initiatives and partnerships. The company's mission is to provide customers with a range of services, including internet, TV, and phone, while also investing in the development of its network infrastructure.

Working at Shentel may appeal to individuals who are passionate about delivering excellent customer service and contributing to the growth and development of a regional telecommunications provider, with opportunities for career advancement and professional development in a dynamic and supportive work environment.

What makes Shentel an attractive place to work?

Shentel is a leading telecommunications company that provides a range of services, including internet, TV, and wireless connectivity to customers across the Mid-Atlantic region. The company's workplace culture values innovation, collaboration, and employee growth, with opportunities for professional development and advancement in a stable and supportive environment. By joining Shentel, individuals can contribute to the company's mission of delivering exceptional customer experiences and stay at the forefront of the rapidly evolving telecommunications industry.

Do workers at Shentel get paid breaks?

Yes. Most people get paid breaks.
88% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.

Does Shentel pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

At Shentel, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Shentel affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between May 2025 and August 2026.

Do people get paid time off at Shentel?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 20% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 20% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers at Shentel worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Do Shentel workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to get time off at Shentel?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Do Shentel managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Do jobs at Shentel spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
27% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to take sick days at Shentel?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and August 2026.

Do people at Shentel feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and August 2026.

Do people at Shentel get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at Shentel?

Most people feel stressed out here.
91% of people say they often feel stressed out at work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Shentel enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Shentel recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at Shentel?

Most people didn’t get enough training when they started.
70% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at Shentel?

Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people think Shentel’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers feel well informed about how Shentel is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.
What are the most popular categories at Shentel?
Infographic showing various Field Service Manager job openings at Shentel in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% Physical, and 5% Remote job distribution.

Outside Sales Representative with Shentel

shentel

Radford, VA

$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago


Shentel rating

6.3

Company rating: 6.3 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

78th of 97 rated telecommunications companies


Job description

Door to Door Outside Sales

 

Build Your Sales Career with Shentel - $60-80k+ potential and $2,000 sign-on bonus!

  • $60,000–$80,000+ target earning potential
  • $2,000 sign-on bonus
  • Company vehicle and gas card
  • Paid training with ongoing team support

Are you motivated by performance-based earnings and building relationships in your community? Do you want a role where your effort directly impacts your success? If so, check out this opportunity for a Shentel Outside Sales Representative position.

 

High performers in this role have the opportunity to earn $80,000+ annually through base salary, uncapped commission, and performance-based earnings.

 

Compensation & Benefits

  • Base salary + uncapped commission
  • $2,000 sign-on bonus
  • Company vehicle and gas card
  • Paid training with ongoing team support
  • Medical, dental, vision, and life insurance
  • 401(k) with company contribution
  • Paid time off, holidays, and much more!

No cap on earnings — top performers have the opportunity to exceed expectations and significantly increase their income.

About the Role

As a Shentel Outside Sales Representative, you’ll represent our brand in the community by connecting directly with customers at their homes and helping them connect to high-speed fiber internet. You’ll build relationships, guide customers through their options, and take ownership of your assigned territory while working independently in the field.

 

What to Expect Day-to-Day

  • Face-to-face customer engagement in your territory
  • Identifying needs and presenting Shentel services
  • Building relationships and growing your customer base
  • Meeting sales goals through outreach and follow-up
  • Traveling locally and working outdoors

This role can be challenging, but offers high earning potential, independence, and strong career growth opportunities. To learn more, check out our video here: https://vimeo.com/881747110/d48a7322b3.

Training & Support

  • Paid onboarding and product training
  • Sales coaching, shadowing, and ongoing support
  • Collaborative team environment

You won’t be expected to figure this out on your own — we invest in your success from day one.

Who Succeeds in This Role

  • Goal-driven and motivated by performance-based earnings
  • Strong communicator who builds rapport easily
  • Resilient, self-motivated and able to work well independently

 

To succeed, you should also:

  • Consistently meet and exceed sales targets
  • Be comfortable with a flexible schedule (evenings/weekends)
  • Hold a valid driver’s license and travel within your territory

Why Shentel

At Shentel, you’re helping connect communities with reliable, high-speed internet while building valuable sales experience in a growing company. Shentel shows industry-leading customer satisfaction; our service speaks for itself.  We offer our employees a competitive benefits package and a winning culture.  With over 100 years of history and growth, Shentel continues to lead the way. Apply with us today to learn more!


What Shentel employees say

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Benefits

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