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81 Shentel Field Service Manager Jobs Hiring Near You

Inframark

Field Service Manager

Norcross, GA · On-site

Position Summary Inframark is seeking a Field Service Manager to lead and oversee Field Service Technicians, service delivery, and implementation of field-related best practices and safety standards

Flex

Field Service Manager

Dallas, TX · On-site

$121K - $166K/yr

Reporting to the Global Product Line Director - Service, Software & Metering the Field Services Manager will be responsible to lead and develop a team of field service professionals supporting ...

FiberLight LLC

Field Service Manager

Tampa, FL · On-site

The Field Service Manager is responsible for leading and overseeing field operations related to the installation, maintenance, repair, and expansion of the company's fiber optic network ...

Actalent

Field Service Manager

Bedford, MA · On-site

Field Service Manager The Field Service Manager leads global service operations and drives a comprehensive service strategy that supports business growth and customer success. This role oversees ...

FiberLight LLC

Field Service Manager

Amarillo, TX · On-site

The Field Service Manager is responsible for leading and overseeing field operations related to the installation, maintenance, repair, and expansion of the company's fiber optic network ...

Dead River Company

Field Service Manager

West Lebanon, NH · On-site

$65K - $95K/yr

The Field Service Manager supervises the installation and repair of heating equipment to ensure a high level of customer satisfaction while ensuring an efficient and profitable operation. Essential ...

FiberLight LLC

Field Service Manager

Amarillo, TX · On-site

Description The Field Service Manager is responsible for leading and overseeing field operations related to the installation, maintenance, repair, and expansion of the company's fiber optic network ...

Dead River Company

Field Service Manager

Wood Stock, VT · On-site

$65K - $95K/yr

The Field Service Manager supervises the installation and repair of heating equipment to ensure a high level of customer satisfaction while ensuring an efficient and profitable operation. Essential ...

NOV, Inc.

Field Service Manager

Jourdanton, TX · On-site

Field Service Manager The Field Service Manager is responsible for providing technical leadership and field execution support for Fortress Downhole Tools' Cyclops Setting Tool Recycling Program. This ...

Wolter, Inc.

FIELD SERVICE MANAGER

Eau Claire, WI · On-site

The Field Service Manager manages a team of field service technicians and lead techs for a branch, developing and maintaining quality field service to meet and exceed customers' expectations and ...

DOCUmation

Field Service Manager

The Woodlands, TX · On-site

Field Service Manager Department : Service Reports To : VP of Service Salary Grade : DOE FLSA Status : Salary / Exempt Location : Houston Company Overview DOCUmation is a privately-held technology ...

Culligan Quench

Field Service Manager

Phoenix, AZ

$70K - $80K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and ...

Culligan Quench

Field Service Manager

San Francisco, CA · On-site

$85K - $95K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations, and the capability to provide assistance and ...

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Shentel Jobs Information

What is it like to work at Shentel?

Shentel is a company that values community involvement and customer satisfaction, striving to provide reliable and innovative telecommunications services to its customers.

As a regional telecommunications provider, Shentel operates in a team-oriented environment, with a focus on delivering high-quality services and supporting local communities through various initiatives and partnerships. The company's mission is to provide customers with a range of services, including internet, TV, and phone, while also investing in the development of its network infrastructure.

Working at Shentel may appeal to individuals who are passionate about delivering excellent customer service and contributing to the growth and development of a regional telecommunications provider, with opportunities for career advancement and professional development in a dynamic and supportive work environment.

What makes Shentel an attractive place to work?

Shentel is a leading telecommunications company that provides a range of services, including internet, TV, and wireless connectivity to customers across the Mid-Atlantic region. The company's workplace culture values innovation, collaboration, and employee growth, with opportunities for professional development and advancement in a stable and supportive environment. By joining Shentel, individuals can contribute to the company's mission of delivering exceptional customer experiences and stay at the forefront of the rapidly evolving telecommunications industry.

Do workers at Shentel get paid breaks?

Yes. Most people get paid breaks.
88% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.

Does Shentel pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

At Shentel, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Shentel affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between May 2025 and August 2026.

Do people get paid time off at Shentel?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 20% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 20% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers at Shentel worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Do Shentel workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to get time off at Shentel?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Do Shentel managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Do jobs at Shentel spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
27% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to take sick days at Shentel?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and August 2026.

Do people at Shentel feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and August 2026.

Do people at Shentel get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at Shentel?

Most people feel stressed here.
91% of people say they often feel stressed at work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Shentel enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Shentel recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at Shentel?

Most people didn’t get enough training when they started.
70% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at Shentel?

Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people think Shentel’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers feel well informed about how Shentel is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.

What other companies are hiring for Field Service Manager jobs?

What are the most popular jobs at Shentel?

What are the most popular categories at Shentel?

Infographic showing various Field Service Manager job openings at Shentel in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, and 6% Remote job distribution.

Field Service Manager

Inframark

Norcross, GA • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 21 days ago

Inframark rating

8.0

Company rating: 8.0 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

33rd of 53 rated energy and utility

Job description

Join Inframark: Pioneering Automation and Intelligence
Step into the future with Inframark's award-winning Automation and Intelligence team. We deliver cutting-edge solutions in instrumentation and controls, industrial cybersecurity, data analysis, and remote network operations center services for water and wastewater plants. Elevate your career and join us at Inframark. Apply today!
Why Work for Inframark?
Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan.
Position Summary
Inframark is seeking a Field Service Manager to lead and oversee Field Service Technicians, service delivery, and implementation of field-related best practices and safety standards. This position is responsible for ensuring quality control, technician training, scheduling, and compliance with safety and operational policies while maintaining high standards of customer service and efficiency.
The ideal candidate has strong technical expertise in process instrumentation, PLCs, process controls, and communication systems, along with leadership experience in field service operations-preferably in the municipal water and wastewater industry.
Key Responsibilities
Field Operations & Technical Oversight
  • Work directly with Field Technicians to ensure strict compliance with all safety policies, training, and certifications.
  • Enforce the "Stop Work" policy in unsafe conditions and ensure all safety training is assigned, completed, and adhered to.
  • Implement and oversee Field Service Standards & Best Practices for project execution and service delivery.
  • Conduct quality control audits to ensure excellence in service and deliverables.
  • Supervise Field Service Engineers, Technicians, and Interns, overseeing daily operations and long-term professional development.

Staffing, Training & Performance Management
  • Oversee hiring, staffing, and resource planning to ensure the team has the required competencies to meet operational demands.
  • Provide coaching, mentorship, and technical guidance to develop and strengthen the skills of Field Technicians.
  • Conduct employee performance evaluations, maintain a skills matrix, and identify areas for improvement and training.
  • Promote an engaging and positive work environment to attract and retain top talent.

Business & Financial Management
  • Manage resource utilization rates, efficiency, and quality goals while balancing technician workloads across regions.
  • Collaborate with Regional Service Managers and Project Managers to coordinate customer requests, scheduling, and technical requirements.
  • Prepare and manage annual CapEx (capital expenditure) and workforce budgeting for the region.
  • Provide monthly performance metrics and actively track service utilization and efficiency throughout the year.
  • Contribute to the growth of productized service offerings and revenue generation for the Field Service division.

Customer & Project Support
  • Support customer requests and align technician qualifications to meet project requirements.
  • Assist with technical aspects of Field Service quotes, parts selection, and project estimates as needed.
  • Ensure all service work is delivered on time, within budget, and exceeds customer expectations.
  • Maintain strong customer relationships by providing technical expertise, training, and post-installation support.

Hands-On Field Support
  • Perform Field Service work as needed to stay technically familiar with operational requirements and support the team.
  • Provide on-site troubleshooting and commissioning support for control systems, PLCs, SCADA, and networking equipment.
  • Attend industry events and technical conferences to stay up to date with industry advancements and expand Inframark's network.

✅ Education & Experience:
  • Minimum 10+ years of experience in Field Service or Electrical work.
  • At least 3 years of experience in the municipal water & wastewater industry.
  • Extensive knowledge of process instrumentation, PLCs, relay logic, and process controls.
  • Experience with Radio & Cellular communication systems for industrial automation.
  • Experience with project estimation, sales support, and National Electrical Code (NEC) compliance.
  • Ability to read and interpret electrical drawings, contract documents, and P&ID diagrams.

✅ Technical & Leadership Skills:
  • Strong leadership and supervisory experience in a field service environment.
  • Excellent problem-solving and decision-making skills.
  • Effective communication and collaboration with customers, technicians, and management teams.
  • Ability to mentor and train field personnel while ensuring team growth and development.
  • Electrical Contracting or Low Voltage Contracting License is preferred.

To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable.
Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Learn more about us at Automation and Intelligence - Inframark

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