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81 Shentel Field Service Manager Jobs Hiring Near You

Made4net

Field Service Manager

Teaneck, NJ · On-site +1

$100K/yr

Field Service Manager Application Deadline: 30 August 2026 Department: PS 3PL - Project Delivery Employment Type: Full Time Location: Remote - USA Compensation: $100,000 / year Description Field ...

Culligan Quench

Field Service Manager

Jacksonville, FL · On-site

$65K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and ...

SKIDATA

Field Service Manager

San Jose, CA · On-site

$100K - $110K/yr

Field Service Manager Location: San Francisco Bay Area Coverage Area: Northern California Department: Field Service Reports To: Regional Operations Director FLSA Status: Exempt SUMMARY: The Field ...

Culligan Quench

Field Service Manager

Columbus, OH · On-site

$65K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and ...

Culligan Quench

Field Service Manager

Cleveland, OH

$65K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and ...

Culligan Quench

Field Service Manager

Columbus, OH · On-site

$65K/yr

The Field Service Manager (FSM) will assist the Regional Service Director (RSD), and is responsible for general customer management, installations and the capability to provide assistance and ...

SKIDATA

Field Service Manager

San Jose, CA · On-site

$100K - $110K/yr

Field Service Manager Location: San Francisco Bay Area Coverage Area: Northern California Department: Field Service Reports To: Regional Operations Director FLSA Status: Exempt SUMMARY: The Field ...

Shermco Industries

Field Service Manager

Atlanta, GA · On-site

$120K - $160K/yr

Field Service Manager Location US-GA-Atlanta ID 2026-2273 Category Management Position Type Full-Time Remote No Overview Job Title: Field Service Manager Responsibilities Responsibilities: Monitor ...

Shentel

Performance Field Technician I

Marietta, OH · On-site

$15.50 - $21.25/hr

Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent ...

Pro Mach, Inc.

Field Service Manager

Alexandria, MN · On-site

$90K - $130K/yr

As the Field Service Manager, you will oversee the day to day activities of the field service team and their performance. The position is located in our Alexandria, MN office. As the Field Service ...

NEWT Water Solutions Inc

Be Seen First

Field Service Manager

San Jose, CA · On-site

$88K - $110K/yr

POSITION SUMMARY The Field Service Manager is responsible for overseeing all field service operations related to the installation, maintenance, troubleshooting, and repair of pure water systems. This ...

Shentel

Technician Broadband I

Rustburg, VA · On-site

$17 - $23/hr

Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo ... It shows in the fact that so many of our Field Operations supervisors, and managers started as ...

Pros Mechanics

Field Service Manager

Portland, OR

$90K - $130K/yr

We are seeking a qualified Field Service Manager to oversee a large team of Heavy Equipment Field Mechanics in Portland, OR. The Service Manager will supervise a team of 25 Field Technicians tasked ...

SPX

Field Service Manager

Franklin, TN

As a Field Service Manager, you will lead field service operations, field technicians, supervisors, and contractor resources to ensure safe, efficient, and profitable delivery of customer projects ...

Konik

Field Service Manager

Minneapolis, MN

Field Service Manager Direct Hire | Bloomington, MN | $70k-$90k + Per Diem + Excellent Benefits Are you someone who enjoys traveling, solving technical challenges, and working directly with customers ...

Aniai, Inc

Field Service Manager

Manhattan, NY · Remote

If you do not have F&B field service experience, do not apply. We prioritize those who come from the industry and have experience managing and shaping the way manufacturers service equipment and ...

Staff Zone/Select People

Field Service Manager

Austin, TX · On-site

$55K - $60K/mo

The Field Service Manager is responsible for servicing all clients, as well as assist with sales functions. This role is also responsible for dispatch with the Branch Manager every morning. We ...

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Shentel Jobs Information

What is it like to work at Shentel?

Shentel is a company that values community involvement and customer satisfaction, striving to provide reliable and innovative telecommunications services to its customers.

As a regional telecommunications provider, Shentel operates in a team-oriented environment, with a focus on delivering high-quality services and supporting local communities through various initiatives and partnerships. The company's mission is to provide customers with a range of services, including internet, TV, and phone, while also investing in the development of its network infrastructure.

Working at Shentel may appeal to individuals who are passionate about delivering excellent customer service and contributing to the growth and development of a regional telecommunications provider, with opportunities for career advancement and professional development in a dynamic and supportive work environment.

What makes Shentel an attractive place to work?

Shentel is a leading telecommunications company that provides a range of services, including internet, TV, and wireless connectivity to customers across the Mid-Atlantic region. The company's workplace culture values innovation, collaboration, and employee growth, with opportunities for professional development and advancement in a stable and supportive environment. By joining Shentel, individuals can contribute to the company's mission of delivering exceptional customer experiences and stay at the forefront of the rapidly evolving telecommunications industry.

Do workers at Shentel get paid breaks?

Yes. Most people get paid breaks.
88% of people say they get paid breaks.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.

Does Shentel pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
38% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and August 2026.

At Shentel, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
86% of people say they have to use vacation days when they’re out sick.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from Shentel affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 9 people who took the Breakroom Quiz between May 2025 and August 2026.

Do people get paid time off at Shentel?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 7 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 20% of people with changing schedules find out their shifts one week or less ahead of time.
  • 40% of people with changing schedules find out their shifts two weeks ahead of time.
  • 20% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 5 people who took the Breakroom Quiz between January 2025 and January 2026.

Do workers at Shentel worry about hours?

Most people don’t worry about getting enough hours.
82% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Do Shentel workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
67% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and January 2026.

How easy is it to get time off at Shentel?

Most people find it easy to get time off.
70% of people report it’s easy to get time off.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Do Shentel managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
100% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Do jobs at Shentel spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
27% of people report that their job takes up time that they don’t get paid for.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

How easy is it to take sick days at Shentel?

Most people find it easy to take sick days.
78% of people report that it’s easy to take time off if they are sick.
Based on data from 9 people who took the Breakroom Quiz between May 2025 and August 2026.

Do people at Shentel feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 5 people who took the Breakroom Quiz between May 2025 and August 2026.

Do people at Shentel get to take their breaks without interruption?

Most people get breaks without interruption.
70% of people report that they get to take their breaks without interruption.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Is it stressful to work at Shentel?

Most people feel stressed here.
91% of people say they often feel stressed at work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people at Shentel enjoy their jobs?

Only some people enjoy their job.
50% of people report they don’t enjoy their job.
Based on data from 6 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people at Shentel recommend working with their team?

Only some people recommend working with their team.
64% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get enough training when they start at Shentel?

Most people didn’t get enough training when they started.
70% of people report they didn’t get enough training when they started working here.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Do people get support to advance at Shentel?

Only some people are given support to advance their career here.
In the last year, 63% of people report not being given support to advance their career here.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and January 2026.

Do people think Shentel’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
90% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2026.

Do workers feel well informed about how Shentel is doing?

Only some people feel well informed about how the company is doing.
57% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2026.

What other companies are hiring for Field Service Manager jobs?

What are the most popular jobs at Shentel?

What are the most popular categories at Shentel?

Infographic showing various Field Service Manager job openings at Shentel in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 94% Physical, and 6% Remote job distribution.

Field Service Manager

Made4net

Teaneck, NJ • On-site, Remote

$100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Field Service Manager
Application Deadline: 30 August 2026
Department: PS 3PL - Project Delivery
Employment Type: Full Time
Location: Remote - USA
Compensation: $100,000 / year
Description
Field Service Manager
Position type: Full time; Exempt
Location: Hybrid - Teaneck, NJ 07666 or Remote within US
Made4net is a leading provider of supply chain execution software solutions. Our innovative technology helps businesses optimize their supply chain operations, increase efficiency, and improve overall productivity. With a global presence and a commitment to excellence, Made4net is at the forefront of the industry, serving a diverse range of clients across various sectors.
Purpose of the Job:
The Field Services Manager is responsible for deploying Made4net 3PL's Synapse 3PL Expert WMS for new accounts and delivering professional services onsite at existing customer locations. Our client base consists of customers of all types and sizes with operational structures and workflows that range from simple to complex. In this role, you will serve as a key onsite resource ensuring clients successfully engage with the products and realize the full potential of our software solutions. For new and existing customers, this is accomplished through discussions with the customer's main contact and subject matter experts/super users on how they intend to or currently use our software, being on-site to lead and assist with implementation, and providing training and recommendations on how to maximize the potential of our software and all related production applications to enhance the client's operational efficiency. This position plays a key role in maintaining high customer satisfaction and retention.
Key Responsibilities
Description of responsibilities:
Implementation Delivery (New Accounts)
  • Utilize implementation methodologies and best practices to deliver projects successfully. Establish, track, and manage project expectations related to critical path activities for implementation of our software.
  • Ensure all project deliverables are met on time. Track progress and provide status reports to leadership, project teams, and business customers as appropriate.
  • Identify and mitigate implementation risks. Manage and control project scope, and set and manage client expectations, revising as appropriate to meet changing challenges.
  • Lead and assist with implementation of critical upgrades and go-lives on-site with the client.
  • Create documentation and training material supporting existing and future product functionality. Learn and service new software features as they are developed and released.
  • Obtain business acceptance sign-off upon completion of implementation milestones.

Onsite Professional Services & Tune Ups (Existing Accounts)
  • Deliver professional services onsite at existing customer locations, including configuration changes, process optimization, training, and hands-on operational support.
  • Perform Operational Assessments ("Tune Ups") - multi-day customer site visit evaluating customer's current use of the system that assess how effectively they are leveraging available functionality and identify gaps, inefficiencies, and untapped capabilities.
  • Produce a formal, professional written deliverable at the conclusion of each Tune Up that documents findings and provides clear, prioritized, and actionable recommendations the customer can act on independently or engage Made4net to implement.
  • Present Tune Up findings and recommendations to the customer, articulating the value and operational impact of acting on them.
  • When the customer elects to proceed, scope and deliver the professional services required to implement the recommended changes.
  • Identify the customer's user population for adoption and training, assess associated risks, and recommend new product or service offerings to drive maximum utilization of Made4net 3PL's products.
  • Cultivate strong customer retention through relationship building, technology, and process improvement, in partnership with the Customer Success team.

Communication, Tracking & Reporting
  • Provide timely verbal and written communications to leadership, project teams, and business customers as appropriate.
  • Maintain updated customer account and user information, track performance issues, and ensure their resolution.
  • Monitor Zendesk for critical open-item tickets, keeping customers informed of status, and facilitate conversations that help us meet our promises to customers.
  • Create reports for the Senior Manager, Field Services and/or Executive Leadership team as requested, including: assessments of implementation delivery including hours and milestone tracking; escalation of any current or ongoing issues of customer dissatisfaction; approved action plans to improve product adoption, usage, and satisfaction; and current or future training/educational needs.
  • The incumbent may be called upon to review the work of or mentor Field Services team members for training or employee development purposes, as needed.

Skills, Knowledge and Expertise
Required Qualifications:
Education / Experience
  • Bachelor's degree in business/technical field or equivalent on-the-job, vocational training or equivalent.
  • Must have at least 5 years' experience working in a technical customer support, implementation, or professional services role.
  • Preferred prior experience or skills include operational management, project management, software testing, account manager/client responsibilities, and knowledge of the Logistics/Supply Chain management industry. 3rd Party Logistics (3PL) operations experience is preferred.
  • Proven track record of being a motivated self-starter with the ability to work independently in a fast-paced production environment and meet critical deadlines.
  • Strong written communication skills, with the ability to produce clear, professional, client-ready assessment and recommendation documents.
  • Adept at delivering presentations and training confidently in a variety of settings and at all levels within an organization.
  • Willingness and ability to travel frequently to customer sites to deliver onsite implementation and professional services.

Computer / Software Knowledge
To perform this job successfully, an individual should have knowledge of our Synapse 3PL Expert Warehouse Management Software or experience using a similar Warehouse Management System, as well as Microsoft Office Suite (Word, Excel, and PowerPoint) and Project Management software (SmartSheet, MS Project, MS Planner, or other project management software). Experience integrating with 3rd party software is preferred. Experience with Oracle, SQL Developer or Toad, Crystal Reports, NiceLabel, Loftware, or any other label software is a plus.
Core Competencies:
Business Insight
Applying knowledge of business goals and the marketplace to advance the organization's goals.
Action OrientatedTaking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Customer Focused
Building strong customer relationships and delivering customer-centric solutions.
Manages Complexity
Making sense of complex, high-quantity, and sometimes contradictory information to effectively solve problems.
Benefits
Company Benefits:
  • Health insurance (medical, dental, vision) with a robust wellness program to support your physical and mental well-being
  • Generous paid time off policy
  • Company-matched 401(k) retirement plan to help you secure your future
  • Tuition reimbursement program to support your continued education and career advancement
  • Employee assistance program providing confidential counseling and support services for personal challenges
  • Discretionary employee bonus program
  • Employee Discounts and perks through our PEO

Pay range: Starting from $100,000, per year salary
This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.
Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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