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63 Hajoca Customer Service Specialist Jobs Hiring Near You

OrthAlign

Customer Service Specialist

Irvine, CA

$18.25 - $24.25/hr

Customer Service Specialist OrthAlign, Inc., a Smart Technologies, growing medical device company, has an immediate opening for a Customer Service Specialist in our Customer Service Department. This ...

Uptalent

Customer Service Specialist

Florence, KY · On-site

$16.75 - $22.25/hr

Customer Service Specialist This is an exceptional opportunity to work with an Oil&Gas Services company in Florence, KY Job Summary: The Customer Service Specialist is responsible for processing ...

Stivers

Customer Service Specialist

Hudson, OH

$22/hr

Customer Service Specialist Pay: $20-22 per hour Hours: 9:00 am - 5:00 pm (Weekdays) Start Date: ASAP Looking for a career-focused role with room for growth? Join a trusted financial services ...

Autonomy Staffing

Customer Service Specialist

Renton, WA · On-site

$26.50 - $29/hr

About the job Customer Service Specialist Job Title Customer Service Specialist (Order Entry & Payment Processing) - Contract-to-Hire 6 months Company Renton-based manufacturer Location Renton, WA ...

Adecco

Customer Service Specialist

Fremont, MI

$14.93/hr

If you're looking for a Customer Service Specialist role, then look no further! Adecco is seeking candidates who thrive in a call center environment for Customer Service Specialists with our client ...

Experis

Customer Service Specialist

Livermore, CA · On-site

$25 - $27/hr

Customer Service Specialist Location: 6465 National Drive, Livermore, CA 94550-8808 Duration: 6 Months Work Arrangement: 100% Onsite Pay Range: $25 - $27 per hour (W2) Shift: Monday - Friday ...

Torginol Inc

Customer Service Specialist

Sheboygan, WI

$17 - $22.50/hr

Customer Service Specialist The Customer Service Specialist plays a crucial role in ensuring customer satisfaction and loyalty to our company. This position is responsible for addressing customer ...

Semper Solr

Customer Service Specialist

Aurora, IL · On-site

$20 - $22/hr

{"preview":"Customer Service Specialist - HOURLY PAYWe\u2019re looking for an enthusiastic, highly motivated customer service representative to provide an excellent experience to our customers. Job ...

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Hajoca Jobs Information

What are the key skills and qualifications needed to thrive as a Customer Service Specialist, and why are they important?

To thrive as a Customer Service Specialist, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and live chat platforms is typically required. Patience, active listening, and a positive attitude help you stand out when handling challenging customer interactions. These skills and qualities are vital for ensuring customer satisfaction, loyalty, and efficient resolution of issues.

What are some common challenges faced by Customer Service Specialists and how are they typically addressed?

Customer Service Specialists often encounter challenges such as handling difficult customers, managing high call volumes, and resolving complex issues efficiently. To address these challenges, companies provide ongoing training in conflict resolution, product knowledge, and stress management. Team support is also crucial—specialists regularly collaborate with supervisors and other departments to find quick solutions and share best practices. Maintaining a positive attitude and leveraging available resources helps specialists provide excellent service, even in high-pressure situations.

What are Customer Service Specialists?

Customer Service Specialists are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, chat, or in person. Their main goal is to ensure customer satisfaction by handling complaints, answering questions, and processing orders or returns. Customer Service Specialists often serve as the primary point of contact between a business and its customers, playing a key role in building and maintaining positive relationships.

What is the difference between Customer Service Specialist vs Customer Support Representative?

AspectCustomer Service SpecialistCustomer Support Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in customer serviceHigh school diploma or equivalent; often similar certifications
Work EnvironmentCall centers, retail, corporate offices, online supportCall centers, technical support, retail, online platforms
Employer & Industry UsageRetail, telecommunications, banking, healthcareTechnology, software, retail, telecom
Common Search & Comparison IntentCustomer Service Specialist vs Customer Support Representative

Both roles focus on assisting customers, but Customer Service Specialists often handle broader customer relations and inquiries, while Customer Support Representatives typically provide technical or product-specific support. The roles overlap in work environment and required credentials, making them closely related in customer-facing industries.

What is it like to work at Hajoca?

Hajoca is a privately-held company that values a collaborative and entrepreneurial spirit, fostering a culture of innovation and teamwork among its employees.

As a leading distributor of plumbing, heating, and industrial supplies, Hajoca operates through a network of independently owned and operated locations, offering a diverse range of products and services to customers across various industries. The company's mission is to provide exceptional customer service and support to its customers, while also promoting a positive and inclusive work environment for its employees.

Working at Hajoca may appeal to individuals who are passionate about the plumbing and HVAC industries, enjoy a fast-paced and dynamic work environment, and are motivated by opportunities for professional growth and development within a company that values its employees and encourages their contributions to its success.

Do workers at Hajoca get paid breaks?

Sometimes. Only some people get paid breaks.
60% of people say they don’t get paid breaks.
Based on data from 30 people who took the Breakroom Quiz between April 2025 and April 2026.

Does Hajoca pay people when they’re sick?

Yes. Most people get paid when they’re sick.
85% of people say they would get paid if they were sick but scheduled to work.
Based on data from 40 people who took the Breakroom Quiz between April 2025 and April 2026.

At Hajoca, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
84% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 38 people who took the Breakroom Quiz between May 2025 and April 2026.

Is the health insurance from Hajoca affordable enough for their workers?

Most people say the health insurance costs are okay.
94% of people say the health insurance costs are okay
Based on data from 32 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at Hajoca?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 40 people who took the Breakroom Quiz between May 2025 and April 2026.

Do workers at Hajoca worry about hours?

Most people don’t worry about getting enough hours.
92% of people report they don’t worry about getting enough hours.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and February 2026.

Do Hajoca workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
55% report that they don’t have enough control over which shifts they work.
Based on data from 31 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it for Hajoca workers to change shifts?

Some people find it hard to change shifts.
38% of people report that it’s hard to change shifts if they need to.
Based on data from 13 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to get time off at Hajoca?

Most people find it easy to get time off.
82% of people report it’s easy to get time off.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.

Do Hajoca managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
89% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 37 people who took the Breakroom Quiz between December 2024 and February 2026.

Do workers at Hajoca do extra work that they don't get paid for?

Rarely. Most people don’t do unpaid extra work.
97% of people report that they don’t do extra unpaid work.
Based on data from 35 people who took the Breakroom Quiz between December 2024 and February 2026.

How easy is it to take sick days at Hajoca?

Most people find it easy to take sick days.
74% of people report that it’s easy to take time off if they are sick.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.

Is working at Hajoca good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
71% of people who care for a child or other relative report this is a good place to work.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and March 2026.

Do people at Hajoca feel treated with respect by their managers?

Most people feel treated with respect by their managers.
78% of people say they’re treated with respect by their managers.
Based on data from 37 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Hajoca get to take their breaks without interruption?

Only some people get breaks without interruption.
40% of people report that their breaks get interrupted.
Based on data from 40 people who took the Breakroom Quiz between December 2024 and April 2026.

Is it stressful to work at Hajoca?

Most people feel stressed out here.
71% of people say they often feel stressed out at work.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people at Hajoca enjoy their jobs?

Most people enjoy their job.
85% of people report they enjoy their job.
Based on data from 33 people who took the Breakroom Quiz between June 2025 and April 2026.

Do people at Hajoca recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 41 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get enough training when they start at Hajoca?

Some people didn’t get enough training when they started.
41% of people report they didn’t get enough training when they started working here.
Based on data from 37 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get support to advance at Hajoca?

Only some people are given support to advance their career here.
In the last year, 39% of people report not being given support to advance their career here.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people think Hajoca’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
61% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 38 people who took the Breakroom Quiz between April 2025 and April 2026.

Do workers feel well informed about how Hajoca is doing?

Only some people feel well informed about how the company is doing.
36% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 39 people who took the Breakroom Quiz between April 2025 and April 2026.
What other companies are hiring for Customer Service Specialist jobs?
What are the most popular jobs at Hajoca?
What are the most popular categories at Hajoca?
Infographic showing various Customer Service Specialist job openings at Hajoca in the United States as of May 2026, with employment types broken down into 1% Internship, 66% Full Time, 31% Part Time, and 2% Nights. Highlights an 100% Physical job distribution.
Customer Service Specialist

Customer Service Specialist

Pediatric Home Service

Mayfield Village, OH

$17.50 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Pediatric Home Service rating

7.3

Company rating: 7.3 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

Job description

Pediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment to taking care of the child. As aleader in home health care, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to work.

  • Position: Customer Service Specialist
  • Location: Cleveland, OH
  • Hours: Monday-Friday, 8a-5p
We are looking for a full-time Customer Service Specialist to join our customer-focused, supportive team. Our Customer Service department is a fast-paced, high-energy environment, you'll find yourself challenged and required to use critical thinking every day through a variety of in-person, email and phone conversations. The Customer Service Specialist will perform any role in customer service in order to provide needed coverage. Job assignments are given by Customer Service leadership and may be short or long term.
Key Responsibilities: The following list of job functions is not exhaustive or absolute. These functions may change from time-to-time and other tasks and functions may be assigned at the discretion of management.
  • Stays abreast of all process changes within each department in order to perform them as needed.
  • Attend meetings for specific departments to ensure clear understanding of changes and processes.
  • Meet weekly with leadership to identify specific needs.
  • Transitions quickly from one Customer Service function to another according to need.
  • Performs intake of Durable Medical Equipment (DME), through EHR system and/or the database.
  • Performs duties of the Coordinator of the Day (COD) for both Admissions and Patient Services, if applicable
  • Obtains supporting documentation.
  • Obtains insurance authorization information as required for products and services provided by PHS.
  • Verification of insurance benefits & complete data entry requirements.
  • Completes ongoing patient supply orders.
  • Obtains prescriber orders for products and services provided by PHS.
  • Completes patient and prescriber information changes.
  • Maintains all patient information on an ongoing basis.
  • Enters new prescriber information into database.
  • Coordinates intake process for specialized organizations.
  • Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
  • Reads prescriber orders, customer orders, work orders and shipping orders to determine items to be moved, gathered, or distributed.
  • Process and coordinates paperwork from items delivered for intake
  • Prepare patient paperwork for billing.
  • Creates and complete billing review of delivery tickets for Durable Medical Equipment (DME)
  • Creates, confirms and completes billing review of IV Delivery Tickets, if applicable
  • Monitor/review beginning of the month scheduled delivery tickets to ensure timely processing.
  • Assists internal customers through the Customer Service help desk, phone calls, or face to face encounters.
  • Performs call-outs.
  • Processes 'to dos'.
  • Coordinates courier service with warehouse for deliveries as needed.
  • Obtains insurance authorization as required for products and services provided by PHS.
  • Obtains physician orders for products and services provided by PHS.
  • Faxing and calling clinics to gather needed information.
Qualifications:
  • Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
  • Ability to read and interpret documents such as safety roles, operation and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Benefits:
  • Competitive pay
  • Paid time off (and paid holidays)
  • Health, vision and dental insurance
  • Short & long-term disability & life insurance
  • 401K plan
  • Professional development opportunities
  • Tuition reimbursement
  • Flexible schedule options (including remote)

Interested candidates should apply online; please include cover letter and resume. Please include cover letter & resume along with salary requirements in your application.
We look forward to learning more about you & the skills you can bring to Pediatric Home Service
Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance. #DME123

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