Greif
Greif

22 Greif Logistics Manager Jobs Hiring Near You

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Partner closely with Sales, Operations, Supply Chain, Finance, and Logistics teams to align on ...

Assists Logistics team with account management, including performing and auditing invoicing ... Greif offers a comprehensive benefits package, including medical, dental, paid time off, and other ...

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Manage transportation and logistics regarding customer deliveries, dispatching, and coordinating ...

Shipping Coordinator

Alsip, IL · On-site

$23.17 - $39.42/hr

Assists Logistics team with account management, including performing and auditing invoicing ... Greif offers a comprehensive benefits package, including medical, dental, paid time off, and other ...

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Works with Accounting, Sales, and Brand Management to set pricing, credits, and shipping details ...

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Manage transportation and logistics regarding customer deliveries, dispatching, and coordinating ...

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Plan logistics to insure on-time delivery; Hours will vary. * Obey all applicable traffic and ...

Strong interpersonal skills to coordinate between production, purchasing, logistics, and management. #LI-AM2 At Greif , we believe that our colleagues are the center of our success. Our Total Rewards ...

Customer Service Specialist

Van Wert, OH

$15.50 - $20.50/hr

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Works with Accounting, Sales, and Brand Management to set pricing, credits, and shipping details ...

CDL Driver

Salt Lake City, UT · On-site

$30 - $34/hr

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Plan logistics to insure on-time delivery; Hours will vary. * Obey all applicable traffic and ...

Manufacturing Coordinator

La Porte, TX · On-site

$18.25 - $25/hr

Strong interpersonal skills to coordinate between production, purchasing, logistics, and management. #LI-AM2 At Greif , we believe that our colleagues are the center of our success. Our Total Rewards ...

Customer Service Representative

Woodbine, GA · On-site

$22.40 - $38.17/hr

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Manage transportation and logistics regarding customer deliveries, dispatching, and coordinating ...

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Greif Jobs Information

What is it like to work at Greif?

Greif is a company that values a collaborative and customer-focused work environment, with a strong emphasis on teamwork and innovation. As a global leader in industrial packaging solutions, Greif operates a diverse range of facilities and teams, from manufacturing and engineering to sales and logistics, with a mission to provide innovative packaging solutions to customers across various industries. Working at Greif may appeal to candidates who are interested in a dynamic and challenging work environment, with opportunities for professional growth and development in a global company with a long history of innovation and customer satisfaction.

Do workers at Greif get paid breaks?

Yes. Most people get paid breaks.
84% of people say they get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Greif pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
81% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and June 2026.

At Greif, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
36% of people say they have to use vacation days when they’re out sick.
Based on data from 22 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Greif affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 40 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Greif?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 29 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 64% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 18% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Greif worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Greif workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
59% report that they don’t have enough control over which shifts they work.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Greif workers to change shifts?

Some people find it hard to change shifts.
63% of people report that it’s hard to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Greif?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Greif managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and March 2026.

Do jobs at Greif spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
2% of people report that their job takes up time that they don’t get paid for.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at Greif?

Some people find it hard to take sick days.
47% of people report that it’s hard to take time off if they are sick.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Greif good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
56% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Greif feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
34% of people say they’re not treated with respect by their managers.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Greif get to take their breaks without interruption?

Only some people get breaks without interruption.
41% of people report that their breaks get interrupted.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Greif?

Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Greif enjoy their jobs?

Only some people enjoy their job.
53% of people report they don’t enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Greif recommend working with their team?

Not many people recommend working with their team.
70% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Greif?

Some people didn’t get enough training when they started.
60% of people report they didn’t get enough training when they started working here.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Greif?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Greif’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Greif is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and June 2026.
What are the most popular categories at Greif?
Infographic showing various Logistics Manager job openings at Greif in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.
Customer Service Manager

Customer Service Manager

Greif

Delaware, OH

$108K - $184K/yr

Full-time

Medical, Dental, PTO

Posted 2 days ago


Greif rating

6.3

Company rating: 6.3 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

93rd of 110 rated packaging manufacturers


Job description

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.

With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.

Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.

OUR VISION:

Being the customer service company in the world.

OUR PURPOSE:

Creating packaging solutions for life's essentials.

Job Requisition #:

034248 Customer Service Manager (Open)

Job Description:

The Customer Service Manager is responsible for leading the customer service function to deliver an exceptional customer experience while driving operational efficiency, team performance, and continuous improvement. This role oversees customer service operations, develops and coaches high-performing teams, and partners cross-functionally with Sales, Supply Chain, Operations, Finance, and other business functions to ensure timely and effective resolution of customer needs.

The Customer Service Manager plays a key leadership role in building strong customer relationships, improving service delivery processes, establishing performance standards, and driving a culture of accountability, collaboration, and customer focus across the organization.

Key Responsibilities

  • Lead and manage the day-to-day operations of the Customer Service function, ensuring high levels of customer satisfaction and service performance.
  • Recruit, develop, coach, and lead customer service professionals, fostering a positive and high-performing team environment.
  • Establish and monitor customer service KPIs, service standards, and operational metrics to drive continuous improvement and accountability.
  • Manage escalated customer issues and complex service situations, ensuring timely resolution and strong customer relationships.
  • Partner closely with Sales, Operations, Supply Chain, Finance, and Logistics teams to align on customer priorities and business objectives.
  • Develop, implement, and maintain customer service policies, procedures, and best practices to improve operational efficiency and customer experience.
  • Analyze customer feedback, service trends, and operational data to identify improvement opportunities and implement corrective actions.
  • Lead process improvement initiatives focused on responsiveness, order management, communication, and customer satisfaction.
  • Communicate departmental goals, expectations, and performance results while supporting employee development, engagement, and retention.
  • Support strategic customer initiatives, business reviews, and service-related projects that enhance long-term customer partnerships.
  • Ensure compliance with company policies, quality standards, and operational procedures.
  • Perform other duties and responsibilities as assigned.

Education and Experience

  • Bachelor's degree in Business, Supply Chain, Operations, Communications, or related field preferred.
  • 10+ years of progressive customer service, operations, or commercial support experience.
  • Prior leadership experience managing customer service teams in a manufacturing, industrial, or supply chain environment preferred.
  • Experience working in ERP systems, CRM platforms, and customer order management environments.

Knowledge and Skills

  • Strong leadership and team development capabilities with experience managing and coaching professional-level staff.
  • Excellent customer relationship management and conflict resolution skills.
  • Strong analytical and problem-solving abilities with a focus on operational improvement and service excellence.
  • Excellent communication and interpersonal skills with the ability to collaborate across functions and influence stakeholders.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Experience developing KPIs, reporting metrics, and customer service performance standards.
  • Proficiency in Microsoft Office, ERP systems, CRM platforms, and customer service technologies.
  • Demonstrated ability to drive continuous improvement and operational efficiency initiatives.

At Greif, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.

Compensation Range:

The pay range for this position is $108,400.00 - $184,600.00. Typically, a competitive wage for new hires will fall between $120,000.00 to $130,000.00. Offers for this position may vary based on market data and other factors such as job-related knowledge, skills, experience, and geographic location. The position may also be eligible for a short-term incentive.

Benefits Statement:

Greif offers a comprehensive benefits package, including medical, dental, paid time off, and other competitive benefits which are available for eligible colleagues effective day one.

Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at www.greif.com. All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link Contact Us - Greif.

EEO Statement:

https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf

We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other any other legally protected characteristic.

For more information read Greif's Equal Opportunity Policy.


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