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80 Greif Customer Service Representative Jobs Hiring Near You

Greif

Customer Service Manager

Carol Stream, IL · On-site

$90K - $153K/yr

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... Supervise Customer Service Representatives and manage the daily operations of the customer service ...

Greif

Customer Service Specialist

Van Wert, OH · On-site

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... OUR VISION: Being the customer service company in the world. OUR PURPOSE: Creating packaging ...

Greif

Customer Service Manager

Delaware, OH · On-site

$108K - $184K/yr

Greif is a global leader in performance packaging located in 40 countries. The company delivers ... OUR VISION: Being the customer service company in the world. OUR PURPOSE: Creating packaging ...

Johnson Service Group

Be Seen First

Customer Service Representative

Auburn Hills, MI · On-site

$25 - $26/hr

A successful Customer Service Representative (CSR) must have a customer focused mindset, which enables her/him to deliver excellent customer service. The CSR has complete ownership of the order ...

CMC Electric

Customer Service Rep (CSR)

Clayton, NC · On-site

$15 - $17/hr

This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays . ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents and businesses in the ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Ayer, MA · On-site

$18 - $24.25/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR) Customer Service Representative: The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

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Greif Jobs Information

What is it like to work at Greif?

Greif is a company that values a collaborative and customer-focused work environment, with a strong emphasis on teamwork and innovation. As a global leader in industrial packaging solutions, Greif operates a diverse range of facilities and teams, from manufacturing and engineering to sales and logistics, with a mission to provide innovative packaging solutions to customers across various industries. Working at Greif may appeal to candidates who are interested in a dynamic and challenging work environment, with opportunities for professional growth and development in a global company with a long history of innovation and customer satisfaction.

Do workers at Greif get paid breaks?

Yes. Most people get paid breaks.
84% of people say they get paid breaks.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and June 2026.

Does Greif pay people when they’re sick?

No. Most people don’t get paid when they’re sick.
81% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and June 2026.

At Greif, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
36% of people say they have to use vacation days when they’re out sick.
Based on data from 22 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Greif affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 40 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Greif?

Most people get paid time off work.
90% of people say they get paid time off.
Based on data from 29 people who took the Breakroom Quiz between June 2025 and June 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 64% of people with changing schedules find out their shifts one week or less ahead of time.
  • 9% of people with changing schedules find out their shifts two weeks ahead of time.
  • 9% of people with changing schedules find out their shifts three weeks ahead of time.
  • 18% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 11 people who took the Breakroom Quiz between January 2025 and March 2026.

Do workers at Greif worry about hours?

Most people don’t worry about getting enough hours.
81% of people report they don’t worry about getting enough hours.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Greif workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
59% report that they don’t have enough control over which shifts they work.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it for Greif workers to change shifts?

Some people find it hard to change shifts.
63% of people report that it’s hard to change shifts if they need to.
Based on data from 19 people who took the Breakroom Quiz between December 2024 and March 2026.

How easy is it to get time off at Greif?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 55 people who took the Breakroom Quiz between November 2024 and June 2026.

Do Greif managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
85% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and March 2026.

Do jobs at Greif spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
2% of people report that their job takes up time that they don’t get paid for.
Based on data from 42 people who took the Breakroom Quiz between November 2024 and June 2026.

How easy is it to take sick days at Greif?

Some people find it hard to take sick days.
47% of people report that it’s hard to take time off if they are sick.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and June 2026.

Is working at Greif good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
56% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 16 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Greif feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
34% of people say they’re not treated with respect by their managers.
Based on data from 50 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people at Greif get to take their breaks without interruption?

Only some people get breaks without interruption.
41% of people report that their breaks get interrupted.
Based on data from 46 people who took the Breakroom Quiz between November 2024 and June 2026.

Is it stressful to work at Greif?

Most people feel stressed out here.
80% of people say they often feel stressed out at work.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Greif enjoy their jobs?

Only some people enjoy their job.
53% of people report they don’t enjoy their job.
Based on data from 45 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people at Greif recommend working with their team?

Not many people recommend working with their team.
70% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 60 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get enough training when they start at Greif?

Some people didn’t get enough training when they started.
60% of people report they didn’t get enough training when they started working here.
Based on data from 58 people who took the Breakroom Quiz between November 2024 and June 2026.

Do people get support to advance at Greif?

Only some people are given support to advance their career here.
In the last year, 58% of people report not being given support to advance their career here.
Based on data from 53 people who took the Breakroom Quiz between December 2024 and June 2026.

Do people think Greif’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
86% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and June 2026.

Do workers feel well informed about how Greif is doing?

Only some people feel well informed about how the company is doing.
52% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 54 people who took the Breakroom Quiz between November 2024 and June 2026.
What other companies are hiring for Customer Service Representative jobs?
What are the most popular jobs at Greif?
What are the most popular categories at Greif?
Infographic showing various Customer Service Representative job openings at Greif in the United States as of July 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 98% Physical, and 2% Remote job distribution.
Customer Service Manager

Customer Service Manager

Greif

Carol Stream, IL • On-site

$90K - $153K/yr

Full-time

Medical, Dental, PTO

Posted 11 days ago

Greif rating

6.3

Company rating: 6.3 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

95th of 113 rated packaging manufacturers

Job description

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.

With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.

Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.

OUR VISION:

Being the customer service company in the world.

OUR PURPOSE:

Creating packaging solutions for life's essentials.

Job Requisition #:

034388 Customer Service Manager (Open)

Job Description:

The Customer Service Manager is responsible for leading the day-to-day operations of the Customer Service function within a Greif manufacturing and customer support environment. This role oversees customer service teams, drives operational performance, and ensures a high-quality customer experience aligned with Greif's commitment to service excellence, responsiveness, and long-term customer partnership.

As a global leader in industrial packaging products and services, Greif places strong emphasis on customer relationships, operational reliability, and collaboration across functions. The Customer Service Manager plays a critical role in supporting those priorities by developing high-performing teams, improving service processes, and ensuring timely and accurate communication with customers and internal partners.

Key Responsibilities
  • Supervise Customer Service Representatives and manage the daily operations of the customer service function.
  • Communicate pricing, product information, shipping dates, and other order-related details to ensure high levels of customer satisfaction and service reliability.
  • Address escalated and more complex customer issues, ensuring timely resolution and strong customer relationships.
  • Collect operational information and prepare reports, metrics, and service updates as required.
  • Communicate departmental goals and expectations while applying company policies and procedures.
  • Recruit, train, coach, and develop Customer Service team members while supporting employee engagement and performance management activities.
  • Recommend salary increases, administer discipline, and promote positive employee relations in alignment with company standards.
  • Partner closely with Operations, Scheduling, Shipping/Receiving, Supply Chain, Sales, and other departments to support customer needs and operational priorities.
  • May prepare quotation packets, pricing documents, and customer support materials.
  • Identify opportunities to improve customer service operations, workflows, communication, and responsiveness while recommending operational improvements.
  • Support Greif's culture of continuous improvement, teamwork, customer focus, and operational excellence.
  • Perform other duties and responsibilities as assigned.
Education and Experience
  • Typically possesses a bachelor's degree and 5-6 years of relevant experience.
Knowledge and Skills
  • Strong supervisory, problem-solving, organizational, and planning skills.
  • Advanced knowledge of products, customer support processes, and order management.
  • Excellent interpersonal, verbal, written, and presentation communication skills.
  • Ability to lead teams, motivate colleagues, and foster a collaborative work environment.
  • Fundamental understanding of computer operations and business software systems.
  • Strong customer service orientation and ability to build positive customer relationships.
  • Ability to work cross-functionally in a fast-paced manufacturing and operational environment.
  • Solid product line knowledge and understanding of customer requirements.

At Greif, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.

Compensation Range:

The pay range for this position is $90,000.00 - $153,200.00. Typically, a competitive wage for new hires will fall between $100,000.00 to $110,000.00. Offers for this position may vary based on market data and other factors such as job-related knowledge, skills, experience, and geographic location. The position may also be eligible for a short-term incentive.

Benefits Statement:

Greif offers a comprehensive benefits package, including medical, dental, paid time off, and other competitive benefits which are available for eligible colleagues effective day one.

Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at www.greif.com. All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link Contact Us - Greif.

EEO Statement:

https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf

We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other any other legally protected characteristic.

For more information read Greif's Equal Opportunity Policy.

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