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Genentech Jobs Information

What is it like to work at Genentech?

Genentech is a biotechnology company that values innovation, collaboration, and a commitment to improving human life through science and medicine. The company's work environment is characterized by a flat organizational structure, cross-functional teams, and a focus on scientific discovery, with employees working together to develop and commercialize new treatments for various diseases. Working at Genentech may appeal to candidates who are passionate about advancing medical science and are motivated by the opportunity to contribute to the development of life-changing therapies.

What makes Genentech an attractive place to work?

Genentech is a leading biotechnology company that has been at the forefront of medical innovation for decades, with a strong commitment to developing life-changing medicines and improving patient outcomes. The company's workplace culture values collaboration, innovation, and diversity, offering employees opportunities to work on cutting-edge projects, participate in cross-functional teams, and engage in ongoing learning and development. By joining Genentech, professionals can contribute to the development of groundbreaking treatments, advance their careers, and be part of a dynamic and supportive work environment that fosters growth and success.

Do workers at Genentech get paid breaks?

Yes. Most people get paid breaks.
77% of people say they get paid breaks.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and June 2026.

Does Genentech pay people when they’re sick?

Yes. Most people get paid when they’re sick.
75% of people say they would get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and June 2026.

At Genentech, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
82% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 11 people who took the Breakroom Quiz between June 2025 and June 2026.

Is the health insurance from Genentech affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 14 people who took the Breakroom Quiz between March 2025 and June 2026.

Do people get paid time off at Genentech?

Some people get paid time off from work.
35% of people say they don’t get paid time off.
Based on data from 17 people who took the Breakroom Quiz between June 2025 and June 2026.

Do workers at Genentech worry about hours?

Most people don’t worry about getting enough hours.
100% of people report they don’t worry about getting enough hours.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2025.

Do Genentech workers get to choose the shifts they work?

Most people get to choose which shifts they work.
71% report that they have enough control over which shifts they work.
Based on data from 7 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to get time off at Genentech?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 15 people who took the Breakroom Quiz between January 2025 and June 2026.

Do Genentech managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
91% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and August 2025.

Do jobs at Genentech spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
10% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and August 2025.

How easy is it to take sick days at Genentech?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Genentech feel treated with respect by their managers?

Most people feel treated with respect by their managers.
100% of people say they’re treated with respect by their managers.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Genentech get to take their breaks without interruption?

Most people get breaks without interruption.
100% of people report that they get to take their breaks without interruption.
Based on data from 21 people who took the Breakroom Quiz between January 2025 and June 2026.

Is it stressful to work at Genentech?

Some people feel stressed out here.
45% of people say they often feel stressed out at work.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people at Genentech enjoy their jobs?

Most people enjoy their job.
95% of people report they enjoy their job.
Based on data from 19 people who took the Breakroom Quiz between January 2025 and April 2026.

Do people at Genentech recommend working with their team?

Most people recommend working with their team.
77% of people report that they would recommend working with their immediate team to a friend.
Based on data from 22 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get enough training when they start at Genentech?

Most people got enough training when they started.
90% of people report they got enough training when they started working here.
Based on data from 20 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people get support to advance at Genentech?

Most people are given support to advance their career here.
In the last year, 94% of people report being given support to advance their career here.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and June 2026.

Do people think Genentech’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 12 people who took the Breakroom Quiz between March 2025 and April 2026.

Do workers feel well informed about how Genentech is doing?

Most people feel well informed about how the company is doing.
89% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 18 people who took the Breakroom Quiz between January 2025 and June 2026.
Infographic showing various Senior Director job openings at Genentech in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.
Senior Director, Customer Segment Strategy - Channel & Distribution

Senior Director, Customer Segment Strategy - Channel & Distribution

Genentech

South San Francisco, CA • On-site, Remote

Full-time

Posted 4 days ago


Genentech rating

8.8

Company rating: 8.8 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

11th of 86 rated pharmaceutical


Job description

The Opportunity

The Access and Contracting Segment Strategy Leader (Team Lead or IC) serves as an organizational leader and subject matter expert for the CMG organization and Genentech for a key customer segment (e.g., Channel & Distribution). They shape, evaluate and monitor the company's respective access and contracting segment strategy.

Within the Customer Segment Strategy organization, they play a critical role in the overall development and management of the function, overseeing individual(s) and/or directly creating access and contracting strategies for key customers. This includes providing contracting decision support and rationale, insights and recommendations on discounts, rebates, trends, negotiation strategies, and cross-portfolio considerations to national and regional/ecosystem account teams.

Within the broader Commercial organization, they will be responsible for leading and influencing across Commercial (including CE leaders, Access Business Partners and Squad Leads, PA&A leadership, and others) on key customer segment risks, the "strategic fit" of opportunities, and aligning priorities while creating overarching segment level access strategies with proactive and insightful feedback loop between customer needs and product needs. They shape current and future access strategies across Genentech's portfolio for their specific customer segment.

To maximize their impact, the Segment Strategy Leaders must consider the short- and long-term impact of key trends, market events, and customer evolution on Genentech, thus providing support to the business to establish executable strategies for Customer Engagement that will positively impact Genentech's bottom line.

Key Job Responsibilities

Leadership Oversight and Execution

  • Leads a team of individual(s) responsible for account-level access and/or contracting strategies within a customer segment, including insights and recommendations on discounts, rebates, trends, negotiation strategies, and cross-portfolio considerations to national and regional/ecosystem account teams and Squads.

  • Leads a cross-functional segment "pod" in the creation of access and contract strategies and decisions that balance GNE's product access and financial goals. These pods are composed of senior leaders across relevant CE field teams, CCM (operations/ implementation) leaders, E4A leads, Access Business Partners, Account and Access Marketing, SAI, and others to identify, prioritize, and address key business questions within a priority segment.

  • Expertly advises Genentech senior leaders on contracting opportunities and risks related to account and segment strategy development and implementation, including contracting spend, trends, and competitive dynamics across accounts, and provides expert insights, guidance, and advice regarding strategic options to optimize portfolio performance within a specific customer segment.

  • Acts as conduit between managed care account management teams and home office strategic partners, including Squads and PCD, to align strategic planning efforts and ensure optimal outcomes between portfolio field teams and home office partner functions in account excellence and execution

  • Helps develop and manage the overall Policy, Evidence, and Access Strategy (PEAS) organization; taking a leadership role in defining, developing and overseeing implementation of a longer-range vision, strategy, plan and associated objectives for the overall function and team

  • Provides vision and strategic direction to your team, considering Genentech's overall business priorities in conjunction with brand and customer specific priorities when making decisions

  • Shapes and informs goals and priorities within the team, and with other parts of the organization, to develop and facilitate near-term and mid-term solutions, and facilitates implementation of these initiatives across the commercial organization.

  • Brings a collective leadership mindset to Policy, Evidence, and Access Strategy (PEAS), flowing work across CSS verticals, and across PEAS teams as appropriate, to ensure robustness of strategies and holistic perspectives.

  • Creates and fosters a culture that facilitate idea/knowledge sharing across team, and enables and requires employees at all levels to live our Operating Principles in all aspects of their work

Functional Expertise & Strategic Planning

  • Leads the development of strategies and recommendations to optimize Genentech's contracting effectiveness, patient access, and competitive advantage for all products within a customer segment.

  • Synthesizes key contract performance insights at an above-brand and cross-customer level within a segment, and shares those insights and perspectives with key stakeholders (Squad Leads, CE National and Regional VPs, Access Steering Committee, and others as appropriate) to inform contract decision-making and influence product-level contracting strategies.

  • Identifies, analyzes, and monitors GNE's portfolio contracting and external customer trends within a segment, and utilizes those insights to shape and influence contract decision-making and segment-level contracting strategy.

  • Stays abreast of macro trends in the healthcare environment and understands the implications of a rapidly-evolving marketplace that potentially impact current and/or future contracting activities and customer needs across Genentech's product portfolio.

  • Anticipates market access and pricing/contracting risks and opportunities within Genentech, across a segment, and with key customers.

  • Creates a 3-5 year vision and contracting strategy that takes into account input from CE leaders, Access Business Partners, SAI, E4A (HEOR/evidence generation) leads, marketing, operations, and other key partners

  • Incorporates and aligns on key assumptions supporting customer contracting strategies and forecasts, and the ultimate strategy recommendation.

  • Leads or sponsors broader, above-brand strategic efforts impacting overall portfolio contracting strategies.

  • Actively participates in customer interactions as appropriate; and is "at the table" with key customer senior leaders (VP and above) in critical negotiations

  • Achieves specific and measurable targets for impact delivered through novel contracting solutions and channel expansion strategies, working with and on behalf of national and regional/ecosystem account teams

Cross-functional Collaboration and Education

  • Partners closely with NAD and NS&CD Leaders, CE RVPs, HED/HDs, PEAS Leadership, and other cross-functional teams and internal stakeholders to inform contract decision-making and apply insights to build alignment on customer segment tailored access and contracting strategies

  • Advises CE Leadership, GPAA Leadership, Squads and Access Business Partners on account contracting and negotiation strategies

  • Partners with PCD colleagues on segment- and product-level contracting and distribution strategies and with field and operational teams to execute strategies in the marketplace

  • Develops and provides contracting education to CE partners, helping them to position an appropriate response to the customer and assess opportunities, ensure that they can embed access expertise within their own respective teams

  • Creates alignment with strategic thought partners, identifies pull-through opportunities, supports the teams development of account analytics, and creates space for effective contract execution and long-term access strategy work by customer segments

Communication and Narrative

  • Provides a broader contracting POV delivering value back to the organization using Customer Segment's unique vantage point

  • Anticipates competitive and customer reactions to negotiating tactics and strategy through competitive and customer negotiating game theory modeling and strategy development

  • Provides contracting support and customer segment insights to Customer Engagement teams to enable them to obtain best terms for Genentech and create win/win situations

  • Identifies and communicates key customer partnership opportunities and big picture contracting and access tradeoffs that Genentech needs to make

Who you are:

  • You have a Bachelor's Degree

  • You have 10-15 years of relevant work experience in the pharmaceutical industry such as direct customer experience in relevant segment (PREFERRED), payer or contracting strategy, account management, consulting, market analysis, health economics, distribution strategy, and/or managed care finance

  • 8+ years of work experience in a Market Access function, and demonstrated leadership experience within the function

  • Broad and diversified US Market Access experience to include multiple therapeutic areas

  • Proven success in managing high performing teams, while acting as a coach and mentor to team members

  • Expert in pricing, contracting, distribution, and/or policy strategies within US segment landscape

  • Significant experience in developing and executing access strategies

  • Excellent communication skills, and demonstrated ability to guide development of messaging to both internal stakeholders and external facing customers

  • Ability to mobilize cross-functional teams and deploy resources with an enterprise mindset

  • Deep understanding of reimbursement environment and strategy within a segment

  • Knowledgeable about the role of evidence generation in access

  • Strategic mindset for proactively identifying problems and generating solutions across a complex and changing environment

Preferred Qualifications

  • MBA or other advanced degree preferred

Location:

  • A South San Francisco, CA presence at our Genentech Campus is Strongly Preferred; However will consider remote flexibility for those outside the South San Francisco Bay area.

  • Relocation Benefits are offered on this posting

The expected salary range for this position based on the primary location of South San Francisco, CA is $217,400/yr to $403,700/yr. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits


#LI-CM4

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.


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About Genentech

Sourced by ZipRecruiter

A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 40 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. Genentech has multiple therapies on the market for cancer & other serious illnesses. Please take this opportunity to learn about Genentech where we believe that our employees are our most important asset & are dedicated to remaining a great place to work.

Industry

Scientific research and development services

Company size

10,000+ Employees

Headquarters location

South San Francisco, CA, US

Year founded

1976

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