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98 Foot Locker Customer Service Jobs Hiring Near You

Foot Locker

eCustomer Care Team Lead

Wausau, WI · On-site

$18.50/hr

At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move ... Demonstrated customer service experience * Computer proficiency, including multi-tasking and ...

Foot Locker

eCustomer Care Team Lead

Wausau, WI · On-site

$18.50/hr

At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move ... Demonstrated customer service experience * Computer proficiency, including multi-tasking and ...

Foot Locker

Assistant Manager

Aurora, IL · On-site

$20.50/hr

At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move ... Whether you're building strategy, shaping innovations, or creating unforgettable customer moments ...

Foot Locker

Assistant Manager

Joliet, IL · On-site

$20.50/hr

At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move ... Whether you're building strategy, shaping innovations, or creating unforgettable customer moments ...

Foot Locker

Assistant Manager

Burlington, MA · On-site

$20.50/hr

At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move ... Can you assist in leading your store team to provide extreme customer service including selling ...

Foot Locker

Full-Time Associate

Novi, MI · On-site

$16.98/hr

At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move ... Having proven the ability to provide extreme customer service, you are ready to take the next step.

Foot Locker

Full-Time Associate

Aurora, IL · On-site

$18.25/hr

At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move ... Having proven the ability to provide extreme customer service, you are ready to take the next step.

Foot Locker

Assistant Manager

Aurora, IL · On-site

$20.50/hr

At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move ... Whether you're building strategy, shaping innovations, or creating unforgettable customer moments ...

Foot Locker

Full-Time Associate

Bloomington, MN · On-site

$18.25/hr

At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move ... Having proven the ability to provide extreme customer service, you are ready to take the next step.

Foot Locker

Store Manager

Winnipeg, MB

CA$55K - CA$65K/yr

At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move ... customer service. You will lead, coach, and develop your team to exceed all corporate goals and ...

Foot Locker

Store Manager

Regina, SK · On-site

CA$55K - CA$65K/yr

At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move ... customer service. You will lead, coach, and develop your team to exceed all corporate goals and ...

Foot Locker

Assistant Manager

Toronto, ON · On-site

CA$23.10/hr

At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move ... Can you assist in leading your store team to provide extreme customer service including selling ...

Foot Locker

Assistant Manager

Burlington, MA

$20.50/hr

At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move ... Can you assist in leading your store team to provide extreme customer service including selling ...

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Foot Locker Jobs Information

What is it like to work at Foot Locker?

Foot Locker is a dynamic and fast-paced retail company that values innovation, customer satisfaction, and employee empowerment, fostering a culture of teamwork and continuous improvement.

As a global leader in athletic footwear and apparel, Foot Locker operates a diverse range of store formats, from traditional brick-and-mortar locations to e-commerce platforms, offering employees opportunities to work in various roles and environments. The company's mission is to inspire and empower athletes to reach their full potential, both on and off the field.

Working at Foot Locker may appeal to individuals who are passionate about sports, fashion, and customer service, as the company offers a range of career development opportunities, competitive compensation and benefits packages, and a collaborative work environment that encourages creativity and growth.

What makes Foot Locker an attractive place to work?

Foot Locker is a well-established global retailer with a strong reputation in the athletic footwear and apparel industry, offering a wide range of products and services to customers worldwide. The company prioritizes creating a dynamic and inclusive work environment that fosters collaboration, innovation, and employee growth, with opportunities for professional development and advancement. By joining Foot Locker, individuals can contribute to the company's mission of inspiring and empowering customers to pursue their passions, while also developing their skills and expertise in a fast-paced and evolving retail landscape.

Do workers at Foot Locker get paid breaks?

No. Most people don’t get paid breaks.
68% of people say they don’t get paid breaks.
Based on data from 40 people who took the Breakroom Quiz between September 2025 and September 2026.

Does Foot Locker pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
57% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 47 people who took the Breakroom Quiz between September 2025 and September 2026.

At Foot Locker, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
37% of people say they have to use vacation days when they’re out sick.
Based on data from 38 people who took the Breakroom Quiz between August 2025 and August 2026.

Are part-time workers able to get health insurance from Foot Locker?

Most people who work part-time can't get health insurance.
76% of people who work fewer than 30 hours a week say they can’t get health insurance
Based on data from 25 people who took the Breakroom Quiz between December 2024 and March 2025.

Do part-time workers get paid time off at Foot Locker?

Most people who work part-time don’t get paid time off.
78% of people who work part-time say they don’t get paid time off
Based on data from 41 people who took the Breakroom Quiz between May 2025 and September 2026.

Is the health insurance from Foot Locker affordable enough for their workers?

Most people say the health insurance costs are okay.
81% of people say the health insurance costs are okay
Based on data from 31 people who took the Breakroom Quiz between August 2025 and August 2026.

Do people get paid time off at Foot Locker?

Some people get paid time off from work.
35% of people say they don’t get paid time off.
Based on data from 49 people who took the Breakroom Quiz between September 2025 and September 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 41% of people with changing schedules find out their shifts one week or less ahead of time.
  • 51% of people with changing schedules find out their shifts two weeks ahead of time.
  • 8% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 37 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers at Foot Locker worry about hours?

Some people worry about getting enough hours.
51% of people report they worry about getting enough hours.
Based on data from 39 people who took the Breakroom Quiz between September 2025 and September 2026.

Do Foot Locker workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
50% report that they don’t have enough control over which shifts they work.
Based on data from 34 people who took the Breakroom Quiz between September 2025 and September 2026.

How easy is it for Foot Locker workers to change shifts?

Some people find it hard to change shifts.
42% of people report that it’s hard to change shifts if they need to.
Based on data from 31 people who took the Breakroom Quiz between September 2025 and September 2026.

How easy is it to get time off at Foot Locker?

Some people find it hard to get time off.
35% of people report it’s hard to get time off.
Based on data from 40 people who took the Breakroom Quiz between September 2025 and September 2026.

Do Foot Locker managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 36 people who took the Breakroom Quiz between September 2025 and September 2026.

Do jobs at Foot Locker spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
16% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between September 2025 and September 2026.

How easy is it to take sick days at Foot Locker?

Some people find it hard to take sick days.
37% of people report that it’s hard to take time off if they are sick.
Based on data from 46 people who took the Breakroom Quiz between September 2025 and September 2026.

Is a Foot Locker job good for students?

Most students say this is a good place to work if you’re studying.
92% of students report this is a good place to work if you’re studying.
Based on data from 83 people who took the Breakroom Quiz between December 2024 and September 2026.

Is working at Foot Locker good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
60% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 20 people who took the Breakroom Quiz between December 2024 and April 2026.

Do people at Foot Locker feel treated with respect by their managers?

Most people feel treated with respect by their managers.
90% of people say they’re treated with respect by their managers.
Based on data from 48 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Foot Locker get to take their breaks without interruption?

Most people get breaks without interruption.
87% of people report that they get to take their breaks without interruption.
Based on data from 46 people who took the Breakroom Quiz between September 2025 and September 2026.

Is it stressful to work at Foot Locker?

Most people feel stressed here.
69% of people say they often feel stressed at work.
Based on data from 49 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Foot Locker enjoy their jobs?

Most people enjoy their job.
73% of people report they enjoy their job.
Based on data from 41 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people at Foot Locker recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 54 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get enough training when they start at Foot Locker?

Some people didn’t get enough training when they started.
40% of people report they didn’t get enough training when they started working here.
Based on data from 48 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people get support to advance at Foot Locker?

Only some people are given support to advance their career here.
In the last year, 38% of people report not being given support to advance their career here.
Based on data from 47 people who took the Breakroom Quiz between September 2025 and September 2026.

Do people think Foot Locker’s headquarters understands what’s happening where they work?

Some people think headquarters doesn’t understand what’s happening where they work.
65% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 46 people who took the Breakroom Quiz between September 2025 and September 2026.

Do workers feel well informed about how Foot Locker is doing?

Most people feel well informed about how the company is doing.
68% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 50 people who took the Breakroom Quiz between September 2025 and September 2026.

What are the most popular job types at Foot Locker?

    What are the most popular jobs at Foot Locker?

    What are the most popular categories at Foot Locker?

    Infographic showing various Customer Service job openings at Foot Locker in the United States as of September 2026, with employment types broken down into 30% Full Time, 68% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

    Senior Manager, Paid Social & Display

    Manhattan, NY • On-site

    Foot Locker
    Apparel and Accessories Stores • 10K+ employees
    Learn more about Foot Lockerexternal

    Full-time

    Medical, Dental, Vision, Life, Retirement, PTO

    Posted 3 days ago

    New

    Foot Locker rating

    6.3

    Company rating: 6.3 out of 10

    Based on 216 frontline employees who took The Breakroom Quiz

    Job description

    Overview
    Great brands reflect culture. The best ones help shape it. At Foot Locker, we're rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression.
    As part of the DICK'S Sporting Goods family, you're backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We're looking for great people who want to influence culture and the generation that is shaping what's next.
    Whether you're building strategy, shaping innovations, or creating unforgettable customer moments, you'll contribute to decisions and experiences that define our brands' impact in the communities we serve.
    Come change the game with us. Apply today!
    Senior Manager, Paid Social & Display
    Location: New York City, NY (Hybrid)
    Company: Foot Locker, Inc.
    About Foot Locker
    At Foot Locker, we're more than a global leader in sneaker and streetwear retail-we're a brand at the intersection of sport, culture, and community. We connect consumers with the world's most influential footwear and apparel brands while creating meaningful experiences across digital and physical channels. We're looking for a strategic, data-driven marketing leader to accelerate customer acquisition, engagement, and revenue through best-in-class paid social and display marketing.
    Position Overview
    The Senior Manager, Paid Social & Display will lead the strategy, planning, execution, and optimization of Foot Locker's paid social and display media programs across Foot Locker North America. This individual will be responsible for developing full-funnel media strategies that drive customer acquisition, retention, and omnichannel sales while maximizing return on advertising investment.
    Reporting to the Director of Media for Foot Locker, this role partners closely with Brand Marketing, CRM, eCommerce, Analytics, Creative, Merchandising, Technology, and external agency partners to deliver high-performing campaigns that elevate the Foot Locker brand and business.
    Responsibilities
    Key Responsibilities
    • Own the end-to-end paid social and display media strategy across platforms including Meta, TikTok, Snapchat, Pinterest, Reddit, YouTube, DV360, Google Display Network, and premium programmatic partners.
    • Develop integrated full-funnel media plans supporting product launches, seasonal campaigns, key retail moments, loyalty initiatives, and brand storytelling.
    • Manage multi-million-dollar advertising budgets while ensuring efficient allocation and optimization against business objectives.
    • Establish performance goals, KPIs, forecasting models, and budget pacing processes.
    • Drive customer acquisition, app installs, omnichannel traffic, online sales, and customer lifetime value through audience-first media strategies.
    • Lead ongoing testing across creative, audience segmentation, bidding strategies, placements, incrementality, attribution, and emerging ad formats.
    • Partner with internal creative teams and agencies to develop high-performing, platform-native creative assets.
    • Utilize first-party customer data, audience insights, and measurement frameworks to improve targeting and personalization.
    • Collaborate with Analytics and Data Science teams to evaluate attribution models, media mix modeling, incrementality testing, and campaign effectiveness.
    • Monitor industry trends, platform innovations, and privacy changes to evolve media strategies and maintain competitive advantage.
    • Build executive-ready reporting dashboards and communicate campaign performance, insights, and recommendations to senior leadership.
    • Manage agency relationships, ensuring accountability for performance, innovation, and operational excellence.
    • Mentor and develop team members while fostering a culture of collaboration, experimentation, and continuous improvement.

    Qualifications
    Qualifications
    Required
    • Bachelor's degree in Marketing, Business, Communications, or related field.
    • 7-10+ years of experience in digital performance marketing with significant expertise in paid social and display advertising.
    • Experience managing large-scale media budgets ($10M+ annually preferred).
    • Deep expertise with Meta Ads Manager, TikTok Ads Manager, Google DV360, Google Ads Display, Pinterest Ads, Snapchat Ads, Reddit Ads, and YouTube advertising.
    • Strong understanding of programmatic buying, audience targeting, identity solutions, and privacy-first marketing.
    • Experience with attribution, incrementality testing, marketing analytics, and performance measurement.
    • Advanced analytical skills with proficiency in Excel and reporting platforms such as Tableau, Looker, or Power BI.
    • Experience working with media agencies and cross-functional marketing teams.
    • Strong communication, presentation, and stakeholder management skills.

    Preferred
    • Retail, eCommerce, fashion, footwear, sporting goods, or consumer lifestyle experience.
    • Experience marketing mobile apps and loyalty programs.
    • Familiarity with GA4, Adobe Analytics, CDPs, and audience management platforms.
    • Experience with automated bidding, AI-driven campaign optimization, and creative testing methodologies.
    • Passion for sneakers, basketball, running, streetwear, and youth culture.

    Why Join Foot Locker?
    You'll have the opportunity to shape media strategy for one of the world's most iconic sneaker and athletic lifestyle retailers. Working at the intersection of performance marketing, culture, and innovation, you'll help connect millions of consumers with the brands and products they love while driving measurable business growth across a dynamic omnichannel organization.
    At Foot Locker, we value innovation, authenticity, and integrity in all that we do. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments. To ensure a smooth and secure experience, please review the following guidelines:
    • Cameras must be on for all virtual interviews.
    • AI tools are strictly prohibited during interviews or assessments.

    We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.
    Benefits
    The annual base salary range is $120,000-$130,000 This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive short term incentives that align with individual and company performance. Salary will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Salary is one component of the Foot Locker, Inc. total compensation package, which includes the below.
    Foot Locker Benefits:
    • Employee Discount
    • Paid Time Off
    • Medical | Dental | Vision Coverage
    • 401(k) | Roth 401(k)
    • Stock Purchase Plan
    • Life Insurance
    • Flexible Spending Account
    • Opportunities for Advancement
    • Tuition Reimbursement for Qualified Courses
    • Strong Company Culture
    • Employee Resource Groups

    What Foot Locker employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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