60 F5 Technical Support Engineer Jobs Hiring Near You

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
Who We Are
At F5, we help organizations deliver and secure extraordinary digital experiences by building and supporting solutions that enable the modern, adaptive applications customers rely on. Our Application Delivery and Security Platform (ADSP) powers complex infrastructures across a wide range of industries, from SMBs to global enterprises, by meeting their unique operational and security needs.
As part of the broader F5 family, NGINX plays a pivotal role in enabling organizations to build high-performing, scalable application delivery architectures. Widely trusted as one of the most used open-source technologies, NGINX enables developers to build, deploy, and scale modern applications with confidence.
We are seeking a Senior Product Manager to join us on this journey and play a critical role in shaping the future of NGINX and its position within the Application Delivery and Security Platform.
The Role
As Senior Product Manager for the NGINX Console, you will play a pivotal role in shaping the future of how users control and configure NGINX. Working closely with cross-functional teams, you'll define the product vision, prioritize key features, and drive the execution of a seamless, intuitive user experience for our customers. This role requires expertise in identifying market opportunities, building business cases, and fostering collaboration to deliver high-impact solutions.
In this role, you'll focus on enabling customers to efficiently manage and configure NGINX through an interactive console, aligning functionality with the latest industry trends and customer needs. Your responsibilities include analyzing user feedback, making data-driven decisions, and collaborating with engineering, design, and marketing teams to deliver products that meet user needs while supporting business objectives. You'll also ensure the solution scales effectively and aligns with the adoption of modern cloud-native architectures such as Kubernetes.
To thrive in this position, you must enjoy solving complex product challenges, navigating technical and operational ambiguities, and championing the voice of the customer. Strong communication and facilitation skills are essential, as you'll collaborate with internal and external stakeholders to ensure consistency across the product lifecycle.
Key Responsibilities

• Maintain a clear product vision and strategy for the NGINX console, aligned with market trends, customer needs, and organizational objectives.

• Conduct data-driven analysis and customer research to identify opportunities, shape product direction, and address user pain points.

• Develop and prioritize detailed product roadmaps in collaboration with stakeholders to drive execution and impact.

• Partner with marketing and sales teams to position NGINX as a key part of F5's Application Delivery and Security Platform (ADSP), crafting targeted narratives for enterprise and SMB audiences.

• Collaborate with Technical Product Managers and engineering teams to deliver developer-centric, technically feasible solutions.

• Ensure alignment with cloud-native ecosystems, including technologies like Kubernetes, cloud-native tools, and DevOps workflows.

• Act as an advisor to the Director of Product Management, providing insights and product recommendations.

• Define and monitor KPIs and success metrics to measure product outcomes and community engagement, refining strategies based on product data.

• Communicate product strategies and complex ideas effectively to diverse audiences for alignment and shared understanding.

About You

• Strategic yet hands-on, capable of defining a vision while ensuring its execution through practical products and detailed roadmaps.

• Customer-centric and market-savvy, with a passion for creating solutions that address genuine pain points and deliver value across diverse audiences.

• A natural connector who excels at collaborating across highly technical and non-technical teams, bringing stakeholders along on the journey.

• Detail-oriented but adaptable, ready to shift priorities as needed while still driving toward long-term success.

• Team-oriented, energized by supporting and mentoring others while contributing to a culture of growth and excellence.

• Resilient, thriving in fast-paced environments and navigating challenges with a resourceful mindset.

What You Bring

• Proven product management experience in the software industry, encompassing on-premise, installed, and deployable software solutions.

• Strong track record of delivering global products to a diverse customer base, from SMBs to enterprise-scale organizations.

• Deep expertise in cloud-native architectures and tools, including Kubernetes, Docker, Helm, API gateways, and AWS, with familiarity with NGINX or similar technologies.

• Exceptional ability to synthesize complex technical challenges and data into clear, actionable strategies that drive impactful solutions.

• Demonstrated success in end-to-end product management, particularly with interactive platforms or developer tools, including scaling adoption in hybrid and multi-cloud environments.

• Strong customer orientation with a customer-centric mindset, effectively balancing user feedback, market insights, and business objectives.

• Exceptional communication, facilitation, and collaboration skills, with a talent for simplifying complex ideas and engaging diverse audiences.

• Proven ability to lead, mentor, and collaborate with diverse teams, fostering alignment across multiple stakeholders to deliver innovative solutions.

• Strong business acumen, with the ability to understand and prioritize market opportunities, champion key initiatives, and drive product growth.

• Willingness to travel up to 20% as required to engage with customers and stakeholders.

Why Join Us?
At F5, we believe the most valuable work is powered by actionable ideas, inspiring collaboration, and enthusiastic purpose. As the Principal Product Manager of NGINX, you'll work with world-class teams to deliver solutions that meet customers and developers where they are. Joining F5 offers the opportunity to work in a global, customer-focused environment that celebrates innovation and supports professional growth.
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The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
The annual base pay for this position is: $149,600.00 - $224,400.00
F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.
You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com)
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.