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56 F5 Customer Success Manager Jobs Hiring Near You

Relevant work experience in a customer-facing customer success, account management, or strategic consulting organization. SaaS experience a benefit. Having worked as an account sales rep would be a ...

Senior Product Manager

Seattle, WA · On-site

$162K - $244K/yr

Senior Product Manager Role Summary F5 Digital is building the enterprise AI muscle that will power ... Sales, Marketing, Customer Success, and other business units to implement F5's 5-pillar AI ...

Security Technical Program Manager

Seattle, WA · On-site +1

$146K - $190K/yr

... and their customers, better. And it means we prioritize a diverse F5 community where each ... Create and monitor measures of success / KPIs for the program * Partner with Change Management to ...

At F5, we strive to bring a better digital world to life. Our teams empower organizations across ... Deliver measurable impact through enhancements in NPS, adoption, retention, and customer success ...

Product Manager II

Seattle, WA · On-site

$102K - $153K/yr

Product Manager II F5 Digital is building the enterprise AI muscle that will power the next ... What Success Looks Like * Maintain a streamlined, secure model-onboarding pipeline that keeps F5 at ...

Senior Product Marketing Manager

Seattle, WA · On-site

$137K - $180K/yr

You will shape how F5 WAF products are seen in the world, and you will drive the success of our ... Serve as the strategic voice of the customer and market, identifying key business challenges and ...

Principle Product Manager

Seattle, WA · On-site

$195K - $293K/yr

... and their customers, better. And it means we prioritize a diverse F5 community where each ... Define and track North Star metrics tied to Agentic AI platform adoption, CoE success, and ...

Senior AI Agent Engineer

Seattle, WA · On-site

$62.75 - $81/hr

... and their customers, better. And it means we prioritize a diverse F5 community where each ... Success in this role requires strong interpersonal skills, technical curiosity, the ability to ...

... management and development. Facilitate executive-level relationships between the customer, F5 and ... Develops strategy for sustained management and success of business and coordinates resources to ...

Senior Financial Analyst

Seattle, WA · On-site

$129K - $194K/yr

... and their customers, better. And it means we prioritize a diverse F5 community where each ... Perform detailed variance analysis for Product Management and Engineering teams, communicating ...

Sr Product Manager

San Jose, CA · On-site

$148K - $196K/yr

... and their customers, better. And it means we prioritize a diverse F5 community where each ... Own product management activities for WAF capabilities spanning modern app environments (Nginx ...

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Customer Success Manager

F5

Boston, MA • On-site

Other

Re-posted 9 days ago


Job description

Threat Stack is in the exciting business of protecting the cloud-based businesses and applications you use every day. Do you use apps to get things done in your day-to-day life? We secure them.
Primary Responsibilities:

  • Ensure our customers are happy and are getting value out of our product.
  • Empathize with every aspect of the customer experience, putting customers' needs first.
  • Guide and coach customers and internal stakeholders with proactive customer success processes.
  • Own renewals and expands in the account. Have a knack for account strategy, account mapping, and upselling value into accounts.
  • Maintain high levels of customer engagement and satisfaction by focusing on customer loyalty and by introducing new features to the customer.
  • Own the customer on-boarding process and operationally drive customer references and case studies.
Requirements:
  • Relevant work experience in a customer-facing customer success, account management, or strategic consulting organization. SaaS experience a benefit. Having worked as an account sales rep would be a benefit.
  • Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption.
  • Strong interpersonal skills and experience building strong internal and external relationships.
  • Bachelor's Degree.
Skills & Requirements Qualifications