56 F5 Customer Success Manager Jobs Hiring Near You

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.
Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.
We are seeking an experienced and detail-oriented Finance Director with a specialized skill set in managing and analyzing subscription-based businesses, particularly with a focus on Cost of Goods Sold (COGS), cloud hosting expense and data center run-rates. This role is critical in driving financial performance by ensuring efficient cost management, accurate financial reporting, and strategic input into our subscription revenue model. The ideal candidate will have a proven track record of working within subscription or SaaS (Software-as-a-Service) industries, understanding technology infrastructure complexities, and possess strong analytical, communication, and cross-functional collaboration skills.
We are seeking a seasoned and dynamic candidate to assist in overseeing and optimizing financial planning, strategy, and operational excellence across F5's technology and operations domains. This is a pivotal leadership role within the Finance organization, responsible for providing strategic direction, actionable insights, and robust financial frameworks to drive efficiency, innovation, and long-term value creation.
This is a visionary role-we're looking for someone who not only brings a wealth of FP&A expertise, but also forward-thinking ideas to reimagine how finance aligns with evolving technology and operations priorities. The successful candidate will play a key role in enhancing transparency, forecasting accuracy, and decision support for business leadership.
Key Responsibilities

• Strategic Partnership: Act as the primary financial and strategic business partner for the subject area leadership team, contributing to technology and operations strategies. Serving as a trusted advisor, providing insights and recommendations to optimize resource allocation, technology investments, and operational efficiency.
• Budgeting, Forecasting, and Planning: Support the annual budget and quarterly forecasting processes for the organization, ensuring alignment with corporate goals and strategic priorities. Identify growth opportunities and cost-saving initiatives while proactively mitigating financial risks.
• Data-Driven Decision Support: Develop robust financial models, KPIs, and frameworks to evaluate key initiatives with business stakeholders (e.g.. R&D prioritization, technology-enabled efficiencies, infrastructure investments, operational scalability, etc.). Use data to provide actionable recommendations to drive investment decisions and performance improvement.
• Performance Management and Reporting: Establish and drive reporting mechanisms to monitor financial performance, operational metrics, and progress against key initiatives. Provide clear, concise updates to business leadership and executive stakeholders. Present financial results, trends, and recommendations to subject area leadership teams with clarity and impact.
• Innovation and Continuous Improvement: Bring new ideas and innovative thinking to the FP&A organization, with an emphasis on driving automation, agility, and efficiency in financial processes. Implement tools, models, and best practices to optimize FP&A processes, improving consistency and decision-making speed.

Cross-Functional Collaboration: Work closely with finance, accounting, and operational teams to ensure alignment on metrics, governance, processes, and strategic initiatives. Actively support cross-functional projects involving technology deployments, operational shifts, and long-term financial scenario planning.
The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
The annual base pay for this position is: $177,600.00 - $266,400.00
F5 maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect F5's differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change.
You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about F5's benefits can be found at the following link: https://www.f5.com/company/careers/benefits. F5 reserves the right to change or terminate any benefit plan without notice.
Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com)
Equal Employment Opportunity
It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.