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20 Directv Technical Support Specialist Jobs Hiring Near You

DIRECTV

Tech Service Specialist 2

Oakdale, MN · On-site

... technical expertise and support. * Monitor system performance and proactively identify potential ... DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to ...

Directv

Tech Service Specialist 2

Oakdale, MN · On-site

... technical expertise and support. * Monitor system performance and proactively identify potential ... DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to ...

DIRECTV

Sr Account Mgr National Sales

El Segundo, CA · On-site

Technical design and guidance for DIRECTV systems at client locations. * Implementation and Project ... Support and manage National Accounts' Seasonal Sports price points including NFL Sunday Ticket.

Directv

Product Development Engineer I

Clarksburg, MD · Hybrid

... that support DIRECTV for Business customers across commercial and hospitality markets nationwide. We're looking for a curious, hands-on engineer who enjoys solving complex technical challenges ...

DIRECTV

Product Development Engineer I

Clarksburg, MD · On-site

... that support DIRECTV for Business customers across commercial and hospitality markets nationwide. We're looking for a curious, hands-on engineer who enjoys solving complex technical challenges ...

Directv

Sr Account Mgr National Sales

El Segundo, CA · Remote

Technical design and guidance for DIRECTV systems at client locations. * Implementation and Project ... Support and manage National Accounts' Seasonal Sports price points including NFL Sunday Ticket.

Directv

Installation Technician

Cedar Rapids, IA · On-site

$12.80 - $30.50/hr

When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front ... Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need ...

DIRECTV

Customer Service Representative

Missoula, MT · On-site +1

$18.02 - $24.71/hr

When you join DIRECTV, you'll be part of a team that's supporting our customers from the front ... Use solid problem-solving skills to identify and solution customer's technical issues.

Directv

Customer Service Representative

Missoula, MT

$18.02 - $24.71/hr

When you join DIRECTV, you'll be part of a team that's supporting our customers from the front ... Use solid problem-solving skills to identify and solution customer's technical issues.

DIRECTV

Installation Technician

Grand Forks, ND · On-site

$23.50 - $27.96/hr

When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front ... Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need ...

DIRECTV

Installation Technician

Cedar Rapids, IA · On-site

$12.80 - $30.50/hr

When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front ... Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need ...

Directv

Installation Technician

Urbandale, IA

$27.96 - $30.50/hr

... join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines ... Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need ...

Directv

Installation Technician

Grand Forks, ND

$23.50 - $27.96/hr

When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front ... Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need ...

DIRECTV

Installation Technician

Urbandale, IA · On-site

$27.96 - $30.50/hr

... join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines ... Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need ...

All JobsDirectv JobsDirectv Technical Support Specialist Jobs

DirecTV Jobs Information

Do workers at DIRECTV get paid breaks?

Yes. Most people get paid breaks.
84% of people say they get paid breaks.
Based on data from 31 people who took the Breakroom Quiz between November 2024 and April 2026.

Does DIRECTV pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
46% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and April 2026.

At DIRECTV, are sick days and vacation days separate paid time off?

Sick days and vacation days are separate paid time off.
78% of people say they don’t have to use vacation days when they’re out sick.
Based on data from 18 people who took the Breakroom Quiz between June 2025 and April 2026.

Is the health insurance from DIRECTV affordable enough for their workers?

Most people say the health insurance costs are okay.
83% of people say the health insurance costs are okay
Based on data from 23 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get paid time off at DIRECTV?

Most people get paid time off work.
95% of people say they get paid time off.
Based on data from 21 people who took the Breakroom Quiz between June 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule four weeks ahead of time.
  • 13% of people with changing schedules find out their shifts one week or less ahead of time.
  • 13% of people with changing schedules find out their shifts two weeks ahead of time.
  • 6% of people with changing schedules find out their shifts three weeks ahead of time.
  • 69% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 16 people who took the Breakroom Quiz between November 2024 and February 2026.

Do workers at DIRECTV worry about hours?

Most people don’t worry about getting enough hours.
85% of people report they don’t worry about getting enough hours.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and February 2026.

Do DIRECTV workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
57% report that they don’t have enough control over which shifts they work.
Based on data from 23 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it for DIRECTV workers to change shifts?

Some people find it hard to change shifts.
67% of people report that it’s hard to change shifts if they need to.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to get time off at DIRECTV?

Most people find it easy to get time off.
71% of people report it’s easy to get time off.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and April 2026.

Do DIRECTV managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
92% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and February 2026.

Do jobs at DIRECTV spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
23% of people report that their job takes up time that they don’t get paid for.
Based on data from 26 people who took the Breakroom Quiz between November 2024 and February 2026.

How easy is it to take sick days at DIRECTV?

Some people find it hard to take sick days.
53% of people report that it’s hard to take time off if they are sick.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and April 2026.

Is working at DIRECTV good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
75% of people who care for a child or other relative report this is a good place to work.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and February 2026.

Do people at DIRECTV feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
34% of people say they’re not treated with respect by their managers.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at DIRECTV get to take their breaks without interruption?

Most people get breaks without interruption.
83% of people report that they get to take their breaks without interruption.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and April 2026.

Is it stressful to work at DIRECTV?

Most people feel stressed out here.
82% of people say they often feel stressed out at work.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at DIRECTV enjoy their jobs?

Only some people enjoy their job.
53% of people report they don’t enjoy their job.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people at DIRECTV recommend working with their team?

Only some people recommend working with their team.
61% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get enough training when they start at DIRECTV?

Most people got enough training when they started.
69% of people report they got enough training when they started working here.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people get support to advance at DIRECTV?

Only some people are given support to advance their career here.
In the last year, 60% of people report not being given support to advance their career here.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and April 2026.

Do people think DIRECTV’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
81% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers feel well informed about how DIRECTV is doing?

Only some people feel well informed about how the company is doing.
64% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and April 2026.

What other companies are hiring for Technical Support Specialist jobs?

What are the most popular jobs at Directv?

What are the most popular categories at Directv?

Infographic showing various Technical Support Specialist job openings at Directv in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% Physical, 8% Hybrid, and 6% Remote job distribution.

Tech Service Specialist 2

DIRECTV

Oakdale, MN • On-site

Full-time

Re-posted 13 days ago

DIRECTV rating

7.2

Company rating: 7.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

61st of 98 rated telecommunications companies

Job description

This position is available for Oakdale, MN 55128. The position is 100% on site, work from home is not applicable for this requirement.
DIRECTV is changing the way the world experiences entertainment. We're delivering cutting edge products and services that redefine the future. Innovation is at the heart of what we do and we're revolutionizing the way our customers access content anytime, anywhere. With premier video services like DIRECTV, our industry leading team, is at the forefront of making it all happen. Together, we're creating the best entertainment and communications experience in the world.
DIRECTV is seeking a highly skilled and experienced Tech Service Specialist 2 to join our team. This role requires an individual who can independently manage incidents from detection to resolution, configure software and hardware with minimal supervision, and possess a broad understanding of technical workflows for live video services. The ideal candidate will be able to develop workarounds for service interruptions, execute change management tasks, and participate in cross-functional production change activities. This position plays a crucial role in ensuring the reliability and continuity of our technical services.
Here's what you'll do:
  • Independently own and manage incidents from detection to service recovery or escalation to cross-functional teams.
  • Lead and manage bridge calls during critical incidents, coordinating efforts across various teams.
  • Configure software and hardware systems with little to no supervision, ensuring optimal performance and reliability.
  • Maintain a broad understanding of the complete technical workflow for live video services.
  • Develop and implement workarounds for service interruptions to minimize downtime and impact on users.
  • Execute change management tasks, including planning, implementation, and post-change reviews.
  • Participate in cross-functional production change activities, providing technical expertise and support.
  • Monitor system performance and proactively identify potential issues before they impact services.
  • Troubleshoot complex technical problems across various platforms and technologies.
  • Document technical processes, incident resolutions, and best practices for knowledge sharing.
  • Collaborate with other technical teams to improve service reliability and efficiency.
  • Provide technical guidance and mentorship to junior team members.
  • Stay current with emerging technologies and industry best practices in video service delivery.
  • Contribute to the development and improvement of standard operating procedures.
  • Participate in on-call rotations to provide 24/7 support for critical systems.

What you'll need to be successful:
  • Associate degree, certificate or equivalent military training in electronics and/or related systems is preferred.
  • 3 - 5 years of field experience in Satellite Communications and video compression systems.
  • Must have the ability to work in a dynamic, fast paced environment with changing priorities.
  • Strong understanding of video streaming technologies, protocols, and workflows.
  • Proven experience in incident management and problem-solving in a high-pressure environment.
  • Proficiency in configuring and troubleshooting both software and hardware systems.
  • Experience with change management processes and best practices.
  • Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical stakeholders.
  • Strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve complex technical issues.
  • Familiarity with monitoring tools and performance analysis techniques.
  • Knowledge of IT service management frameworks (e.g., ITIL) is a plus.
  • Experience with cloud technologies and services (e.g., AWS, Azure) is beneficial.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong time management skills and ability to prioritize tasks effectively.
  • Willingness to learn and adapt to new technologies and processes.
  • Relevant certifications (e.g., CompTIA A+, Network+, AWS Certified Solutions Architect) are a plus.

Special Requirements:
  • Must have a valid state driver's license with no restrictions.
  • All candidates must be willing to carry a company provided on-call phone, participate in a cyclic on-call rotation, and must reside within a 45-minute drive radius of the main uplink facility.
  • Must have a negative pre-employment drug test.
  • Criminal and MVR background must meet company hiring criteria.
  • The uplink facility is a 24x7 facility and requires the ability to work various shifts, including holidays and overtime, as necessary to support the on-air mission.
  • Minimal travel via commercial airline required on occasion (<10% travel).

Physical Requirements:
  • Must have the ability to lift and/or move up to 100 pounds.
  • Ability to climb external antenna system ladders and work at heights up to 30 ft.
  • Dexterity to work in confined spaces down to 16 cubic ft.
  • Ability to work outdoors in inclement weather.

Preferred Qualifications:
  • Associate degree, certificate or equivalent military experience with electronics, communication, television broadcast or Earth Station processes and equipment.
  • Demonstrate knowledge in either RF Ground Station Antenna systems or MPEG Video Compression systems.
  • Previous experience with VMWare, V-Sphere, v-Center Virtualized environments or willingness to learn.

May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer's proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law.
This position is available for Oakdale, MN 55128. The position is 100% on site, work from home is not applicable for this requirement.
A career with us comes with big rewards:
DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location.
The Base Salary range displayed below reflects the minimum and maximum target salary for the position and work location(s) listed in the job posting US Labor Market Zone(s). Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
DIRECTV WAGE ZONE
N2: $79,800 - $119,700
Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package.
Apply today!
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