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67 Crocs Guest Service Representative Jobs Hiring Near You

The Darling Group

Guest Service Representative

Seekonk, MA · On-site

$13.75 - $16.75/hr

Guest Service Representative (Front Desk) Be the First Hello and the Reason Guests Return The Darling Group, operator of Darling Hospitality, is a fourth-generation, family-owned company with a ...

Home2 Suites

Guest Service Representative

Seekonk, MA · On-site

$13.75 - $16.75/hr

Guest Service Representative (Front Desk) Be the First Hello and the Reason Guests Return The Darling Group, operator of Darling Hospitality, is a fourth-generation, family-owned company with a ...

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Crocs Jobs Information

What is it like to work at Crocs?

Crocs is a company that values a casual and relaxed work environment, with a focus on innovation and creativity. The company has a flat organizational structure, allowing for open communication and collaboration among employees, and its mission is to inspire a love of water and a passion for life. Working at Crocs may appeal to individuals who are passionate about design, sustainability, and community involvement, as the company offers opportunities to contribute to its charitable initiatives and participate in product development.

What makes Crocs an attractive place to work?

Crocs is a well-established global leader in the footwear industry, known for its innovative and comfortable products. The company offers a dynamic work environment that values collaboration, creativity, and employee well-being, with opportunities for professional growth and development through training programs and mentorship. By joining Crocs, individuals can contribute to the company's mission of making a positive impact on people's lives through its products and community engagement initiatives.

Do workers at Crocs get paid breaks?

Sometimes. Only some people get paid breaks.
57% of people say they don’t get paid breaks.
Based on data from 56 people who took the Breakroom Quiz between November 2024 and April 2026.

Does Crocs pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
47% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 30 people who took the Breakroom Quiz between April 2025 and April 2026.

At Crocs, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
53% of people say they have to use vacation days when they’re out sick.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and April 2026.

Are part-time workers able to get health insurance from Crocs?

Most people who work part-time can get health insurance.
67% of people who work fewer than 30 hours a week say they can get health insurance
Based on data from 6 people who took the Breakroom Quiz between November 2024 and January 2025.

Do part-time workers get paid time off at Crocs?

Only some people who work part-time get paid time off.
67% of people who work part-time say they don’t get paid time off
Based on data from 9 people who took the Breakroom Quiz between July 2025 and March 2026.

Is the health insurance from Crocs affordable enough for their workers?

Most people say the health insurance costs are okay.
91% of people say the health insurance costs are okay
Based on data from 23 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people get paid time off at Crocs?

Some people get paid time off from work.
34% of people say they don’t get paid time off.
Based on data from 29 people who took the Breakroom Quiz between May 2025 and April 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 53% of people with changing schedules find out their shifts one week or less ahead of time.
  • 43% of people with changing schedules find out their shifts two weeks ahead of time.
  • 4% of people with changing schedules find out their shifts three weeks ahead of time.
  • 0% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 49 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at Crocs worry about hours?

Most people don’t worry about getting enough hours.
70% of people report they don’t worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between May 2025 and April 2026.

Do Crocs workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
35% report that they don’t have enough control over which shifts they work.
Based on data from 51 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it for Crocs workers to change shifts?

Most people find it easy to change shifts.
69% of people report that it’s easy to change shifts if they need to.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it to get time off at Crocs?

Most people find it easy to get time off.
85% of people report it’s easy to get time off.
Based on data from 33 people who took the Breakroom Quiz between March 2025 and March 2026.

Do Crocs managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
79% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 52 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at Crocs spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
6% of people report that their job takes up time that they don’t get paid for.
Based on data from 53 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at Crocs?

Most people find it easy to take sick days.
81% of people report that it’s easy to take time off if they are sick.
Based on data from 32 people who took the Breakroom Quiz between April 2025 and April 2026.

Is a Crocs job good for students?

Most students say this is a good place to work if you’re studying.
94% of students report this is a good place to work if you’re studying.
Based on data from 18 people who took the Breakroom Quiz between November 2024 and March 2026.

Is working at Crocs good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 11 people who took the Breakroom Quiz between December 2024 and February 2026.

Do people at Crocs feel treated with respect by their managers?

Most people feel treated with respect by their managers.
81% of people say they’re treated with respect by their managers.
Based on data from 42 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at Crocs get to take their breaks without interruption?

Most people get breaks without interruption.
91% of people report that they get to take their breaks without interruption.
Based on data from 33 people who took the Breakroom Quiz between April 2025 and April 2026.

Is it stressful to work at Crocs?

Some people feel stressed out here.
56% of people say they often feel stressed out at work.
Based on data from 41 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at Crocs enjoy their jobs?

Most people enjoy their job.
83% of people report they enjoy their job.
Based on data from 35 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people at Crocs recommend working with their team?

Only some people recommend working with their team.
44% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 36 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get enough training when they start at Crocs?

Some people didn’t get enough training when they started.
38% of people report they didn’t get enough training when they started working here.
Based on data from 34 people who took the Breakroom Quiz between April 2025 and April 2026.

Do people get support to advance at Crocs?

Only some people are given support to advance their career here.
In the last year, 36% of people report not being given support to advance their career here.
Based on data from 39 people who took the Breakroom Quiz between March 2025 and March 2026.

Do people think Crocs’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
75% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 36 people who took the Breakroom Quiz between March 2025 and March 2026.

Do workers feel well informed about how Crocs is doing?

Most people feel well informed about how the company is doing.
80% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 41 people who took the Breakroom Quiz between March 2025 and March 2026.
What other companies are hiring for Guest Service Representative jobs?
What are the most popular jobs at Crocs?
What are the most popular categories at Crocs?
Infographic showing various Guest Service Representative job openings at Crocs in the United States as of August 2026, with employment types broken down into 79% Full Time, 20% Part Time, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution.

Guest Service Representative

The Darling Group

Seekonk, MA • On-site

$13.75 - $16.75/hr

Full-time

Retirement, PTO

Posted 10 days ago

Job description

Guest Service Representative (Front Desk)

Be the First Hello and the Reason Guests Return

The Darling Group, operator of Darling Hospitality, is a fourth-generation, family-owned company with a hospitality legacy dating back to 1929. That history represents more than longevity, it reflects stability, opportunity, and a genuine commitment to the people who create memorable guest experiences every day.

Why You'll Love Working Here

We know exceptional service starts with a supported team. As a Guest Service Representative, you'll enjoy:

  • Flexible scheduling to support work-life balance
  • Performance bonuses that recognize reliability and service excellence
  • Referral bonuses up to $350 - bring great people, earn extra income
  • Paid career development training & certifications
  • Paid sick time after 90 days
  • Paid compassion leave
  • Eligibility to earn paid vacation time after one year of employment
  • 401(k) with company match after one year
  • Travel perks with discounted hotel stays
  • Team member appreciation events throughout the year

About the Role

Guest Service Representative are the face of the hotel and the heartbeat of the guest experience. You'll create strong first impressions, support guests throughout their stay, and help extended-stay travelers feel truly at home.

Responsibilities include:

  • Welcoming guests and handling check-ins and check-outs with accuracy and warmth
  • Serving as the primary point of contact for guest questions, requests, and concerns
  • Supporting extended-stay guests with packages, local recommendations, and on-site amenities
  • Managing reservations, changes, and future bookings using Marriott systems
  • Resolving guest concerns professionally and escalating when appropriate
  • Coordinating with Housekeeping, Maintenance, and leadership to ensure guest needs are met
  • Maintaining lobby cleanliness and presentation standards
  • Upholding brand, safety, and confidentiality standards at all times

What We're Looking For

  • Availability to work weekends and holidays
  • Strong communication and customer service skills
  • Comfort using computers and basic office software
  • Ability to handle cash and payment transactions accurately
  • A professional appearance and service-focused mindset
  • The ability to stay calm, friendly, and solution-oriented in a fast-paced environment
  • Attention to detail and pride in creating positive guest experiences

Why Darling Hospitality?

Because we invest in our people. Many of our team members build long-term careers with us because they feel supported, recognized, and valued. If you're looking for a role where your personality, professionalism, and service skills truly matter, this is it.

Apply