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60 Choice Guest Service Representative Jobs Hiring Near You

Guest Service Representative

Indianapolis, IN · On-site

$13 - $15.75/hr

No matter whether a guest arrives weary from their travels or excited for a vacation, as a Guest Service Representative, you know what to do to make them feel at home. They will appreciate the ...

Guest Service Representative

Sanford, FL · On-site

$12.25 - $14.75/hr

The Guest Service Representative (GSR) embodies the property's commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office ...

Guest Service Representative

Orlando, FL · On-site

$12.50 - $15.50/hr

Guest Service Representative 2nd shift 3pm to 11pm REPORTS TO: Guest Service Manager / Assistant ... choice for business travelers, families, and leisure guests alike. POSITION SUMMARY The Guest ...

Guest Service Representative

Altoona, PA · On-site

$13.25 - $16.25/hr

Its convenient location just off I99 makes it a perfect choice for business travelers and tourists alike. POSITION SUMMARY The Guest Service Representative is responsible for all guest interactions ...

Its convenient location just off I99 makes it a perfect choice for business travelers and tourists alike. POSITION SUMMARY The Guest Service Representative is responsible for all guest interactions ...

Guest Service Representative

Altoona, PA

$13.25 - $16.25/hr

Its convenient location just off I99 makes it a perfect choice for business travelers and tourists alike. POSITION SUMMARY The Guest Service Representative is responsible for all guest interactions ...

Its convenient location just south of downtown Columbus makes it a perfect choice for business travelers, tourists, and gaming enthusiasts alike. POSITION SUMMARY The Guest Service Representative is ...

Guest Service Representative

Altoona, PA · On-site

$13.25 - $16.25/hr

Its convenient location just off I99 makes it a perfect choice for business travelers and tourists alike. POSITION SUMMARY The Guest Service Representative is responsible for all guest interactions ...

Guest Service Representative

Columbus, IN · On-site

$12.50 - $15.25/hr

Guest Services Representative Posting and Description Scarlett Hotel Group was created BY and FOR the next generation of hospitality leaders. Established by a group of experienced hotel entrepreneurs ...

Guest Service Representative

Austin, TX · On-site

$13.50 - $16.25/hr

Its convenient location just south of downtown Columbus makes it a perfect choice for business travelers, tourists, and gaming enthusiasts alike. POSITION SUMMARY The Guest Service Representative is ...

Its convenient location just south of downtown Columbus makes it a perfect choice for business travelers, tourists, and gaming enthusiasts alike. POSITION SUMMARY The Guest Service Representative is ...

Guest Service Representative

Norfolk, NE · On-site

$13.25 - $16.25/hr

The Guest Service Representative is the first point of contact for guests in a hospitality setting. This role is responsible for providing exceptional customer service, addressing guest inquiries ...

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Showing results 1-20

Guest Service Representative

Comfort Inn & Suites

Virginia Beach, VA • On-site

$12 - $14.50/hr

Other

PTO

Posted 16 days ago


Choice Hotels rating

4.9

Company rating: 4.9 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

91st of 108 rated hotels


Job description

Benefits:

Bonus based on performance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Benefits/Perks

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Job Summary

We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist customers with checking in and out, handle front desk operations, and a variety of other guest interactions.

The ideal candidate takes pride in the look and feel of the front desk and lobby areas and can quickly build rapport with guests. If you are a “people person” with a passion for providing exceptional customer service, we want to meet you!

Responsibilities

Greet every guest with a smile

Assist guests with the registration process

Answer phone calls and take messages accurately

Anticipate the needs of guests and build rapport

Respond to guest concerns and resolve them appropriately, escalating to management when necessary

Maintain accurate records of registration and payment information

Ensure compliance with health and quality standards

Qualifications

High School Diploma/GED required

Familiarity with hospitality industry standards

Knowledge of front desk operations and procedures/CHOICE ADVANTAGE TRAINED PREFERRED

Proficient in English; knowledge of other languages is a plus

Ability to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations

Ability to demonstrate genuine care for customers and employees

Ability to work in a fast-paced environment


What Choice Hotels employees say

Pay

Benefits

Hours and flexibility

Workplace

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