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60 Choice Guest Service Representative Jobs Hiring Near You

Choice Hotels

Guest Service Representative

Sanford, FL · On-site

$12.25 - $14.75/hr

The Guest Service Representative (GSR) embodies the property's commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office ...

Vista Host

Guest Service Representative

Orlando, FL · On-site

$12.50 - $15.50/hr

Guest Service Representative 2nd shift 3pm to 11pm REPORTS TO: Guest Service Manager / Assistant ... choice for business travelers, families, and leisure guests alike. POSITION SUMMARY The Guest ...

Choice Hotels

Guest Service Representative

Columbus, IN · On-site

$12.50 - $15.25/hr

Guest Services Representative Posting and Description Scarlett Hotel Group was created BY and FOR the next generation of hospitality leaders. Established by a group of experienced hotel entrepreneurs ...

Vista Host

Guest Service Representative

Lockbourne, OH · On-site

$13.50 - $16.50/hr

Its convenient location just south of downtown Columbus makes it a perfect choice for business travelers, tourists, and gaming enthusiasts alike. POSITION SUMMARY The Guest Service Representative is ...

Choice Hotels

Guest Service Representative

Norfolk, NE · On-site

The Guest Service Representative is the first point of contact for guests in a hospitality setting. This role is responsible for providing exceptional customer service, addressing guest inquiries ...

St Joseph'S/Candler

Guest Service Representative

Savannah, GA · On-site

$12.50 - $15.25/hr

The Guest Services Representative (GSR) serves as the ultimate customer service representative for the organization and sets the tone for a positive consumer experience by projecting a positive and ...

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Guest Service Representative

Choice Hotels

Sanford, FL • On-site

$12.25 - $14.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Choice Hotels rating

4.9

Company rating: 4.9 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

89th of 108 rated hotels

Job description

The Guest Service Representative (GSR) embodies the property's commitment to exceptional service, ensuring guests receive efficient, courteous, and professional assistance in all front office operations. The Guest Service Representative plays a key role in ensuring guests have a memorable and enjoyable stay at our properties. They are responsible for providing exceptional customer service and addressing any guest inquiries or issues.
We seek highly motivated team members. Our ideal candidates should exude a passion for the hospitality industry that will attract and inspire our team members to cultivate an exceptional guest experience.
Benefits:

  • Insurance (health, dental, vision, etc.)
  • Paid time off (vacation, sick leave, holidays)
  • 401K retirement plan
  • DailyPay: Access your earned wages when needed.
  • Special team member hotel rates for travel enthusiasts.
Responsibilities:
  • Check guests in and out of the property
  • Handle guest inquiries and provide information about the local area
  • Assist with resolving guest complaints and issues
  • Process payments and maintain accurate records
  • Collaborate with other team members to ensure guest satisfaction
Requirements:
  • Excellent customer service skills
  • Strong communication and interpersonal abilities
  • Attention to detail and problem-solving skills
  • Ability to work in a fast-paced environment
  • Previous experience in a customer-facing role is a plus

Note: Duties may adapt to meet evolving business needs. All offers are contingent on background checks. Adhering to Newport Handbook policies is required.
Newport Hospitality is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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