... Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day ... As a Forward Deployed Product Manager, AI Agent , you will create, deploy and optimize AI Agents ...
60 Cresta Communications Manager Jobs Hiring Near You
... Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day ... As a Forward Deployed Product Manager, AI Agent , you will create, deploy and optimize AI Agents ...
... Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day ... Manage Accounts Receivable and collections effort, partnering with our Sales team * Manage and ...
... Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day ... Manage Accounts Receivable and collections effort, partnering with our Sales team * Manage and ...
... Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day ... As an AI Success Manager, you will partner with Fortune 500 customers to translate AI capabilities ...
... Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day ... As an AI Success Manager, you will partner with Fortune 500 customers to translate AI capabilities ...
Digital Marketing Manager
OR · On-site +1
$100K - $165K/yr
Role Overview We're looking for a hands-on Digital Marketing Manager to own and scale our global ... All Cresta recruiting communications will come from an @cresta.ai email address. If you receive ...
Digital Marketing Manager
OR · On-site +1
$100K - $165K/yr
Role Overview We're looking for a hands-on Digital Marketing Manager to own and scale our global ... All Cresta recruiting communications will come from an @cresta.ai email address. If you receive ...
... Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day ... About the Role We're looking for a Revenue Analytics Manager to join our Business Data ...
... Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day ... About the Role We're looking for a Revenue Analytics Manager to join our Business Data ...
Platform Product Manager
OR · On-site +1
$130K - $190K/yr
We are hiring a Platform Product Manager to own and evolve foundational platform capabilities ... All Cresta recruiting email communications will always come from the @cresta.ai domain. Any ...
Platform Product Manager
OR · On-site +1
$130K - $190K/yr
We are hiring a Platform Product Manager to own and evolve foundational platform capabilities ... All Cresta recruiting email communications will always come from the @cresta.ai domain. Any ...
Partner Success Director
OR · On-site +1
Excellent communication skills - able to explain complex technical concepts clearly to diverse audiences. * Strong project management and organizational skills. Compensation at Cresta Cresta ...
Partner Success Director
OR · On-site +1
Excellent communication skills - able to explain complex technical concepts clearly to diverse audiences. * Strong project management and organizational skills. Compensation at Cresta Cresta ...
Sales Development Manager - West
San Francisco, CA · On-site +1
Uplevel SDRs and help them grow into our future AEs and managers * Report on SDR KPIs to ensure ... All Cresta recruiting email communications will always come from the @cresta.ai domain. Any ...
Sales Development Manager - West
San Francisco, CA · On-site +1
Uplevel SDRs and help them grow into our future AEs and managers * Report on SDR KPIs to ensure ... All Cresta recruiting email communications will always come from the @cresta.ai domain. Any ...
... Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day ... This role requires strong software engineering skills, domain expertise, and the ability to manage ...
... Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day ... This role requires strong software engineering skills, domain expertise, and the ability to manage ...
Event Marketing Manager - East
$110K - $150K/yr
... Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day ... About the Role: We're seeking an Events Marketing Manager - East to join our high-impact team. You ...
Event Marketing Manager - East
$110K - $150K/yr
... Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day ... About the Role: We're seeking an Events Marketing Manager - East to join our high-impact team. You ...
Excellent communication skills - able to explain complex technical concepts clearly to diverse audiences. * Strong project management and organizational skills. Compensation at Cresta Cresta ...
Excellent communication skills - able to explain complex technical concepts clearly to diverse audiences. * Strong project management and organizational skills. Compensation at Cresta Cresta ...
... Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day ... As our Senior Global Workplace Experience Manager , you will lead the strategy, operations, and ...
... Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day ... As our Senior Global Workplace Experience Manager , you will lead the strategy, operations, and ...
... Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day ... As an Associate Forward-Deployed Product Manager on the AI Agents team, you will create, deploy ...
... Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day ... As an Associate Forward-Deployed Product Manager on the AI Agents team, you will create, deploy ...
Forward Deployed Product Manager, AI Agent
OR · On-site +1
As a Forward Deployed Product Manager, AI Agent , you will create, deploy and optimize AI Agents ... All Cresta recruiting email communications will always come from the @cresta.ai domain. Any ...
Forward Deployed Product Manager, AI Agent
OR · On-site +1
As a Forward Deployed Product Manager, AI Agent , you will create, deploy and optimize AI Agents ... All Cresta recruiting email communications will always come from the @cresta.ai domain. Any ...
Senior Software Engineer, Backend (AI Agent)
$205K - $270K/yr
... Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day ... While we're focused on server optimization and data management rather than pure research, you'll be ...
Senior Software Engineer, Backend (AI Agent)
$205K - $270K/yr
... Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day ... While we're focused on server optimization and data management rather than pure research, you'll be ...
Revenue Analytics Manager
OR · On-site +1
$120K - $175K/yr
About the Role We're looking for a Revenue Analytics Manager to join our Business Data ... All Cresta recruiting email communications will always come from the @cresta.ai domain. Any ...
Revenue Analytics Manager
OR · On-site +1
$120K - $175K/yr
About the Role We're looking for a Revenue Analytics Manager to join our Business Data ... All Cresta recruiting email communications will always come from the @cresta.ai domain. Any ...
The Role At Cresta, we believe the workplace experience is a critical driver of culture ... Resources & Communication: Maintain and continuously improve workplace communications ...
The Role At Cresta, we believe the workplace experience is a critical driver of culture ... Resources & Communication: Maintain and continuously improve workplace communications ...
Event Marketing Manager - East
OR · On-site +1
$110K - $150K/yr
About the Role: We're seeking an Events Marketing Manager - East to join our high-impact team. You ... All Cresta recruiting email communications will always come from the @cresta.ai domain. Any ...
Event Marketing Manager - East
OR · On-site +1
$110K - $150K/yr
About the Role: We're seeking an Events Marketing Manager - East to join our high-impact team. You ... All Cresta recruiting email communications will always come from the @cresta.ai domain. Any ...
... Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day ... Manage SE team capacity and utilization, coordinate cross-regional support, and drive recruiting ...
... Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day ... Manage SE team capacity and utilization, coordinate cross-regional support, and drive recruiting ...
Excellent communication skills - able to explain complex technical concepts clearly to diverse audiences. * Strong project management and organizational skills. Compensation at Cresta Cresta ...
Excellent communication skills - able to explain complex technical concepts clearly to diverse audiences. * Strong project management and organizational skills. Compensation at Cresta Cresta ...
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Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 20 days ago
Job description
Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta's unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world's leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
About the Role:
As a Forward Deployed Product Manager, AI Agent, you will create, deploy and optimize AI Agents that transform our customers' businesses and delight their customers. This highly cross-functional and customer-facing role blends product thinking, a nose for value, and project leadership with senior customer executives. At the end of the day, you own each AI Agent and the outcomes they drive for our customers, and you take that personally. You are a creative, pragmatic problem solver who thrives in fast-paced environments, rolls up your sleeves to build, and excels at turning ambiguity into execution.
In this role, you'll partner with Forward Deployed Engineers (FDEs) who will support the build, integrations and optimization to make the AI Agent product successful. You'll also work closely with product and engineering, providing a tight feedback loop and custom tooling that will shape the future of our platform.
What You'll Do:
What We're Looking For:
Bonus Points:
Perks & Benefits:
We offer a comprehensive and people-first benefits package to support you at work and in life:
Compensation at Cresta
Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
OTE Range: $170,000-$280,000 + Offers Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai
Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world's leading investors, including a16z, Greylock, and Sequoia. Cresta's leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI-driven customer experiences.
Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.
About the Role:
As a Forward Deployed Product Manager, AI Agent, you will create, deploy and optimize AI Agents that transform our customers' businesses and delight their customers. This highly cross-functional and customer-facing role blends product thinking, a nose for value, and project leadership with senior customer executives. At the end of the day, you own each AI Agent and the outcomes they drive for our customers, and you take that personally. You are a creative, pragmatic problem solver who thrives in fast-paced environments, rolls up your sleeves to build, and excels at turning ambiguity into execution.
In this role, you'll partner with Forward Deployed Engineers (FDEs) who will support the build, integrations and optimization to make the AI Agent product successful. You'll also work closely with product and engineering, providing a tight feedback loop and custom tooling that will shape the future of our platform.
What You'll Do:
- Own AI Agent outcomes for our customers - defining and delivering on the metrics that move the needle. This includes finding additional automation opportunities that can provide even more value! To do this, you'll...
- Own the deployment lifecycle for AI Agents - from pre-sale scoping and kickoff to launch and post-go-live optimization
- Design, build, test and iterate on AI agents in partnership with FDEs using Cresta's internal tools and the latest technologies to deliver the highest customer ROI
- Lead customer relationships and act as the primary point of contact for AI Agent. Help prospects and customers move faster to ensure we can deliver quickly and effectively.
- Facilitate workshops and design sessions with customer stakeholders to align on agent use cases, workflows, and success criteria while gathering feedback to improve the AI agent platform
- Work closely with FDEs to ensure smooth implementation, build new capabilities as needed and provide feedback and improvements to our broader platform
- Improve our playbooks for agent development and customer deployment
What We're Looking For:
- 5+ years of experience in Technology Consulting, Implementations, Product, or Customer Success roles, ideally working closely with AI or LLM first products
- Hands-on work style - curiosity with a bias for action. You anticipate needs and bottlenecks and deliver with urgency and care.
- Experience leading complex deployments, owning customer relationships (including senior customer stakeholders), and working cross-functionally
- Strong technical understanding, systems thinking and exposure to building Agents (not necessarily conversational, personal projects count!)
- Comfortable working with ambiguity and learning quickly in a dynamic startup environment
- Passion for AI, automation, and shaping the future of customer experience
Bonus Points:
- Background in product management, conversation design or forward deployed engineering roles
- Experience in a startup or high-growth SaaS environment
- Familiarity with customer support and contact center operations
Perks & Benefits:
We offer a comprehensive and people-first benefits package to support you at work and in life:
- Comprehensive medical, dental, and vision coverage with plans to fit you and your family
- Flexible PTO to take the time you need, when you need it
- Paid parental leave for all new parents welcoming a new child
- Retirement savings plan to help you plan for the future
- Remote work setup budget to help you create a productive home office
- Monthly wellness and communication stipend to keep you connected and balanced
- In-office meal program and commuter benefits provided for onsite employees
Compensation at Cresta
Cresta's approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
OTE Range: $170,000-$280,000 + Offers Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai