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CPS Energy
CPS Energy

50 Cps Energy Network Engineer Jobs Hiring Near You

CPS Energy

Engineer

San Antonio, TX

We are engineers, high line workers, power plant managers, accountants, electricians, project ... CPS Energy will comply with all laws and regulations.

CPS Energy

Engineer

San Antonio, TX · On-site

We are engineers, high line workers, power plant managers, accountants, electricians, project ... CPS Energy will comply with all laws and regulations.

CPS Energy

Engineer

San Antonio, TX · On-site

We are engineers, high line workers, power plant managers, accountants, electricians, project ... CPS Energy will comply with all laws and regulations.

CPS Energy

Dir Senior Counsel

San Antonio, TX · On-site

$125K - $170K/yr

We are engineers, high line workers, power plant managers, accountants, electricians, project ... Pay Grade Executive Position Summary CPS Energy is seeking a Director, Senior Counsel to join the ...

CPS Energy

Engineer Sr

San Antonio, TX

$94K - $129K/yr

We are engineers, high line workers, power plant managers, accountants, electricians, project ... CPS Energy will comply with all laws and regulations.

CPS Energy

Dir Senior Counsel

San Antonio, TX · On-site

$125K - $170K/yr

We are engineers, high line workers, power plant managers, accountants, electricians, project ... Pay Grade Executive Position Summary CPS Energy is seeking a Director, Senior Counsel to join the ...

CPS Energy

Engineer Sr

San Antonio, TX · On-site

$94K - $129K/yr

We are engineers, high line workers, power plant managers, accountants, electricians, project ... CPS Energy will comply with all laws and regulations.

CPS Energy

Engineer Sr

San Antonio, TX

$94K - $129K/yr

We are engineers, high line workers, power plant managers, accountants, electricians, project ... CPS Energy will comply with all laws and regulations.

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CPS Energy Jobs Information

Do workers at CPS Energy get paid breaks?

Yes. Most people get paid breaks.
100% of people say they get paid breaks.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and May 2026.

Does CPS Energy pay people when they’re sick?

Yes. Most people get paid when they’re sick.
93% of people say they would get paid if they were sick but scheduled to work.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

At CPS Energy, are sick days and vacation days separate paid time off?

Sick days and vacation days are used from the same paid time off.
88% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and May 2026.

Is the health insurance from CPS Energy affordable enough for their workers?

Most people say the health insurance costs are okay.
100% of people say the health insurance costs are okay
Based on data from 13 people who took the Breakroom Quiz between March 2025 and May 2026.

Do people get paid time off at CPS Energy?

Most people get paid time off work.
100% of people say they get paid time off.
Based on data from 8 people who took the Breakroom Quiz between July 2025 and May 2026.

Do workers at CPS Energy worry about hours?

Most people don’t worry about getting enough hours.
78% of people report they don’t worry about getting enough hours.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.

Do CPS Energy workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
44% report that they don’t have enough control over which shifts they work.
Based on data from 9 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to get time off at CPS Energy?

Most people find it easy to get time off.
100% of people report it’s easy to get time off.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.

Do CPS Energy managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and December 2025.

Do jobs at CPS Energy spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
20% of people report that their job takes up time that they don’t get paid for.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and December 2025.

How easy is it to take sick days at CPS Energy?

Most people find it easy to take sick days.
100% of people report that it’s easy to take time off if they are sick.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

Is working at CPS Energy good if you’re a parent or caregiver?

Most parents and caregivers say this is a good place to work.
88% of people who care for a child or other relative report this is a good place to work.
Based on data from 8 people who took the Breakroom Quiz between January 2025 and February 2026.

Do people at CPS Energy feel treated with respect by their managers?

Most people feel treated with respect by their managers.
73% of people say they’re treated with respect by their managers.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CPS Energy get to take their breaks without interruption?

Most people get breaks without interruption.
73% of people report that they get to take their breaks without interruption.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Is it stressful to work at CPS Energy?

Some people feel stressed out here.
54% of people say they often feel stressed out at work.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CPS Energy enjoy their jobs?

Only some people enjoy their job.
40% of people report they don’t enjoy their job.
Based on data from 10 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people at CPS Energy recommend working with their team?

Only some people recommend working with their team.
36% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 14 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get enough training when they start at CPS Energy?

Some people didn’t get enough training when they started.
46% of people report they didn’t get enough training when they started working here.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people get support to advance at CPS Energy?

Most people are given support to advance their career here.
In the last year, 67% of people report being given support to advance their career here.
Based on data from 12 people who took the Breakroom Quiz between January 2025 and May 2026.

Do people think CPS Energy’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
91% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 11 people who took the Breakroom Quiz between January 2025 and May 2026.

Do workers feel well informed about how CPS Energy is doing?

Most people feel well informed about how the company is doing.
69% of people feel that they are kept well informed about how the company is doing as a whole.
Based on data from 13 people who took the Breakroom Quiz between January 2025 and May 2026.

What other companies are hiring for Network Engineer jobs?

What are the most popular jobs at Cps Energy?

Infographic showing various Network Engineer job openings at Cps Energy in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 91% Physical, and 9% Remote job distribution.

Cust Service Energy Advisor Bilingual

CPS Energy

San Antonio, TX

$14 - $17.50/hr

Full-time

Posted 15 days ago

CPS Energy rating

8.2

Company rating: 8.2 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

We are engineers, high line workers, power plant managers, accountants, electricians, project coordinators, risk analysts, customer service operators, community representatives, safety and security specialists, communicators, human resources partners, information technology technicians and much, much more. We are 3,500 people committed to enhancing the lives of the communities we serve.  Together, we are powering the growth and success of our community progress every day!

Deadline to apply: August 17, 2026 11:59pm 

Role may shift from bilingual to non‑bilingual per business needs

Pay Grade

8

Position Summary

A central component of the Energy Advisor (EA) role is to serve the community in troubleshooting and issuing emergency-related orders in a 24/7 call center environment. EAs serve as a resource in investigating and resolving complex issues related to customer billing and collection of accounts receivable, including research and analysis of gas, electric, and non-commodity accounts, products, and services. Through analyzing customer accounts, EAs help our customers make their homes and businesses more energy efficient. The position involves a call duty rotation that requires logging in to support emergency call volume outside of regularly scheduled hours as needed. Furthermore, in this role, you will be a trusted advisor to assist customers in managing their accounts and offering products and services that help customers become more knowledgeable about energy and energy efficiency strategies.

 
Tasks and Responsibilities
  • Troubleshoots and handles emergency-related orders with a sense of urgency and accuracy, providing emergency information and instructions on each order.
  • Delivers consistent one call resolution while applying exceptional customer service expertise to every customer interaction.
  • Uses multiple computer systems, tools, and communication methods to provide accurate solutions on each call.
  • Participate in a call duty rotation that requires logging in to support emergency call volume outside of regularly scheduled hours as needed.
  • Analyze and communicate effectively with customers regarding complex questions to provide complete and accurate information.
  • Working in a fast-paced environment, assisting customers by phone to develop service-related solutions with information regarding CPS Energy services and customer accounts utilizing SAP software.
  • Research and respond to billing disputes, deposits, final bill accounts, high bills, rebates, solar calls, etc., to resolve customer concerns.
  • Process and handle customer requests for billing, electric and gas emergency calls, move-ins, move-outs, media inquiries, emergency threats, and additional customer information inquiries.
  • Provide technical support and troubleshoot customer online access issues.
  • Probe, educate and counsel customers regarding energy efficiency and account management including the review of energy audit reports (MMA, My energy portal etc.).
  • Assist customers by consistently using empathy, patience, tact, and diplomacy on every call.
  • Overcome objections using effective customer service techniques and persuasive skills to help implement payment solutions.
  • Adheres to company practices & policies while providing general support for moves, collections, and miscellaneous services.
  • Promotes and ensures compliance with company safety programs.
  • Collaborate with our internal and external groups such as; System Operations, law enforcement, agency partners, Customer Response Unit (CRU), etc.
  • Other duties as assigned.
Minimum Skills
Minimum Knowledge and Abilities
Fluent in both Spanish and English with ability to pass comprehension examination
Experience in a call center environment, customer service, sales, or military service.
Effective interpersonal and customer service skills.
Ability to work Call Duty w/ a rotating on-call shift to incl fluctuating sched during per of high demand, extreme weather, or other emergencies; Energy Advisors may need to assist when they are called upon for add on-call schedules & mandatory overtime.
Proficient in Microsoft Office Package, including word processing, spreadsheets, databases, and Outlook mail.
Strong ability to multi-task in a fast-paced environment, navigating multiple systems and software.
Basic knowledge of fundamental concepts, practices, and procedures of a particular field of specialization.
Ability to work in a team environment, coordinating with other areas to achieve goals and objectives.
Well-developed written and verbal communication skills for interaction with all levels of personnel.
Strives for perfect attendance and punctuality, ready to take the call at the start of their shift.
Ability to successfully complete training and all testing. (Failure may result in termination)
Ability to make recommendations and independent decisions
Must be a motivated self-starter with the ability to work with minimal supervision at times
Basic math skills (addition, math, multiplication, and division); demonstrated ability to work with numbers; 10-key skills
Preferred Qualifications
  • 30 hours of college course credit.
  • Experience with SAP.
  • Bachelor’s degree in Business, Finance, IT or any related fields OR actively pursuing.
Competencies
Serving Customers
Working with Ambiguity
Showing Caring and Understanding
Demonstrating Initiative
Acting with Integrity
Communicates Effectively
Minimum Education
High School Diploma or GED
Required Certifications
Working Environment
Hybrid work environment is performance based with in-office training. Indoor work, operating computer, manual dexterity, talking, hearing, and repetitive motion.
Use of personal computing equipment, telephone, multi- functioning printer and calculator. Ability to travel to and from meetings, training sessions or other business-related events. After-hours work may be required.
Physical Demands
Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

CPS Energy does not discriminate against applicants or employees. CPS Energy is committed to providing equal opportunity in all of its employment practices, including selection, hiring, promotion, transfers and compensation, to all qualified applicants and employees without regard to race, religion, color, sex, sexual orientation, gender identity, national origin, citizenship status, veteran status, pregnancy, age, disability, genetic information or any other protected status. CPS Energy will comply with all laws and regulations.

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